TalkTalk Outage in Langley, Kent, England

@TalkTalk major issues with internet in ME6 post code. What's wrong?

@TalkTalk - so despite touching nothing I can receive NO aerial tv channels. All connections checked and rebooting makes no difference. Not the first time I have had issues with service.. Sort this out @talktalk or I suspend my payments to you.

@TalkTalk Visit arranged for the weekend! But it see me from twitter that I'm not the only one with this problem, so I'm guessing it's not a domestic issue but one from the signal source i.e. @TalkTalk

@TalkTalk I have since spent three hours on various online chats with your technical support and got nowhere. They have arranged for a home visit but it seems from other tweets that I am not the only one with this issue .

@TalkTalk having problems with missing channels, particularly Freesports and BBC Four HD and Quest HD .Guide suggests channel retune but this doesn't help and neither does rebooting internet. Help please!

@TalkTalk @TalkTalk The problem appears to have now resolved itself.

@TalkTalk Hey! I’ve scoured your help forums and troubleshooting guide for fixing my powerline adaptors but there’s no answer to one of them not connecting to the internet at all. I’ve swapped them, rest them, re-paired them.. nothing. We’ve had no tv for over a week. Help please

@TalkTalk good morning, I’m trying to cancel my order with you but have been on hold several times. I appreciate that times are challenging right now, but my appointment to start is Monday 6th & it’d be great to be able to let you know so the engineer doesn’t waste a trip!

@TalkTalk My broadband speed is very slow so I tried to contact customer service for help ...your automated voice system is abysmal to say the least

@TalkTalk customer service abismal as usual !!!!😤

@TalkTalk your call centre is a disgrace. No phone or internet for a month. You’ve left an old man down badly.Perhaps get people who could speak/understand English sort out the issue.Thinking of going to #talktalk don’t! #customerservicerubbish

@TalkTalk Ok so still not working. Router light turned from white to orange about 10:15pm last night and not back. Have tried resetting router, unplugging all wires and plugging back in, and plugging directly into test socket. No change with any of that.

Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours and not getting any right answer.. 😡

@TalkTalk @TalkTalkGroup your customer services need to looked into..called 3 times and wasted 3+ hours with no right answer.. 😡

@TalkTalkTV been chatting to who ever afternoon needing a plug and talktalk assistant is asking the most stupid questions ...all I need is a plug ... no wonder your customer service is the one of the worst ones !!!

@TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace

@SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK

@TalkTalk awful company trying to help my elderly nan with a problem with her line can’t even call wanting to text considering she’s an elderly venerable customer and needs to helps awful customer service who’s can we switch to for telephone home line in London

@TalkTalk unbelievable that you can leave 2 vulnerable adults without a working phone and not send anyone round there. Don’t bother replying as I’m switching my service

@kirsty_neilan @TalkTalk Did you get a reply? Seems lying is standard for talk talk. Offered my bereaved mum £20 goodwill, she accepted but as she still will wanted explanation for lies told it has been retracted and said won’t speak to her about it further. Sick awful people.

@Kaz9919 @TalkTalk They retracted a goodwill offer of £20 to my bereaved mother because she accepted it but still wanted an explanation for awful service. Turns out it was take the cash and shut up or we retract the offer but they are trying to claim she refused it.

@TalkTalk I was, I was enjoying a film, but then my broadband went completely down 🤬

Anyone else’s #talktalk internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

Anyone else #talktalk Internet down? It’s been 48 hours now. Currently using my second lot of mobile data.

@TalkTalk Live in Scunthorpe area and constant drop outs! This is a regular occurrence for me to be honest. I'm really sick of paying for a service I'm not receiving. Looking for an alternative provider as we speak.....

@TalkTalk no WiFi and talktalk said they ran a test and found no problems so it's a home set up fault. However, it was set up fine and suddenly went so not a problem from our end. Help please. Meant to be teaching online tomorrow

@AngelcityIain Im a TalkTalk customer but Openreach came to put fibre to my house, they disconnected my copper line then found a blockage in the pipe they were going to feed the fibre down. They say they can't restore my copper line and the fibre won't be in until the 15th march, I'm pissed

Can’t get any signal/ tv . This is the reason we are leaving @TalkTalk

@TalkTalk hi my internet keeps going down, I did the test on the Talktalk page and said everything was ok and could be my set up but other people in my area are having the same problem, it’s Dn8 area could you please look into this please, thanks