TalkTalk Outage in Addlestone, Surrey, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalk Why has your service been buffering all day? Is there an issue in the Willesden area?

@TalkTalkGroup 1 I am a new customer, set up tv box and router on Weds, couldn’t get several apps to play content all had their own error boxes. Online chat with talktalk for ages, nothing helped. I decided to do a factory settings tv box reset - now works but pushes on every

@TalkTalk Hi I desperately need a new router but I don’t have a phone with you but internet I do so I am unable to contact you lease HELP

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

@RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?

@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help

@TalkTalk is there a problem with broadband in NW10? I can't access internet at all after following all your troubleshooting steps. Your texts says the connection is fine which is not!

@TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.

@ChipShopBird @BritishGas They usually have this online chat, is it unavailable? This surely ain't the year for customer service. At lea you don't have to deal with @TalkTalk...

@TalkTalk hello.I am no longer a Talk Talk Customer. I would like confirmation that I am no longer being charged as of 16/11. Tried calling customer service but it asks me for Talk Talk landline. Don’t want to go on chat as it took 2 hours last time and they didn’t solve my issue

@TalkTalk morning, can you help me please, you keep putting unauthorised boosts on my account I’ve taken them off but now you have put them back again?

@TalkTalk Can someone please help restore internet and phone service to Ub13hd

@TalkTalk Have a check to support #timetotalk when thir WiFi is not working and they will not fix it!!! I pay my bill every month and still no working WiFi!!!! What the hell is going on??????

@TalkTalk The issue I reported was down for an hour before I gave up and went to bed but was back in the morning so don’t know how long it was out but again today the internet connection is very slow and here’s the results of your speed checker I ran

@TalkTalk Hello Angel, I spoke to a representative via live chat yesterday and managed to fix the issue

@TalkTalk my Internet connection has dropping out regularly this evening, is there a known problem in the Swansea area tonight?

Just me or is wifi in the UK at its worst peak? I'm home alone right now with 2 devices connected to my wifi and its 250-750 ping 30 packet loss every 2-4 secs. @TalkTalk & @Virgin fix your ****

@TalkTalk could you please look into my internet connection as it’s only running at ONE MEGABIT per second. This issue has been ongoing since Thursday.

@TalkTalk Can I speak to someone in a senior position pls. My internet once again ia not working with TalkTalk! Iv’e had an issue for three weeks now and nothing is being sorted!! I will stop my direct debit with you and go with BT! I am not receiving the service that I should

@TalkTalk no internet in coppull AGAIN. this is the worst ISP I've ever been with it goes off at least once a day and when it's on I get less than half the speed I'm paying for.

@TalkTalk You do endless line tests, same test no result equals pointless activity, then you blame open reach.... just let me out the contract before I cancel the direct debit and cause you public embarrassment when you try and take me to court.

Ffs, @virginmedia internet goes down one more time I’m going back to @TalkTalk