TSB Bank

Is TSB Bank down in Kensington, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Kensington, Greater London, England 05/18/2025 04:10

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (23%)

    Website (23%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Bushey, London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBushey Transactions
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCroydon Mobile App
United KingdomCroydon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • GregFarray Grego Farray (@GregFarray) reported from Eltham, England

    @TSB I'm having problems contacting you and waiting for transfer please help

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • alexnw102 alexnw10 (@alexnw102) reported

    @TSB App still not working - problem not resolved despite various phone calls

  • JamieMMilne Jamie Milne (@JamieMMilne) reported

    @TSB has your Internet banking been fixed because still having issues trying to update personal details page? It says unavailable.

  • jar04916062 jar (@jar04916062) reported

    @TSB If it was the first time I would accept your apology, but I’m fed up with these empty pointless apologies. It means absolutely nothing when in a few days the app will be down again. As it is your app is miles behind all the other banks. Clearly you dont care as it keeps happening

  • Fluffjig Sarah (@Fluffjig) reported

    @TSB Is your business banking down again?

  • gillian_glynn Gillian Glynn (@gillian_glynn) reported

    @TSB please help. I was advised to send an application form ‘account closure’ to the branch in Leeds (Banking Services, TSB bank PLC, PO BOX 373, Leeds, LS14 9GQ). Worldwide parcel are UNABLE to deliver to this address please provide physical address so I can get my parcel there.

  • JamieMMilne Jamie Milne (@JamieMMilne) reported

    @TSB Okay tried that, and update details page still isn't working. The actual main issue is that my parents are trying to pay a bill on British Gas and when they click pay, it takes them to the TSB transaction security prompt where it wants to send a code

  • blueandberry88 Blueandberry (@blueandberry88) reported

    @TSB Direct debits and standing orders take , but none of mines actually reached any destination accounts. Not being pernickety, but my partner’s SOs arrived fine. Having trust issues now.

  • ItsKimmieMac Kimmie mac (@ItsKimmieMac) reported

    @TSB Stopped working again!!

  • Kirsteenart Kirsteen Harris-Jones (@Kirsteenart) reported

    @TSB I was on hold with tsb for 20 minutes this morning and told it would not be reversed until the 12th August and they couldn’t help I was also told probably by a bot called Dan that there was nothing he could do :(! So what’s my next move I had £14 left 1/2

  • sean_backhouse Sean Backhouse (@sean_backhouse) reported

    @TSB disgusting service in Blackpool bank street. 50 minutes to withdraw cash over the counter followed by a disgusting attitude by Natasha. 2 emails complaining and not one reply. Disgusting