Virgin Media outages and service status in Portswood, England

Problems in the last 24 hours in Portswood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portswood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portswood, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Hampshire, Fareham, Lymington, and Gosport District.

City	Problem Type	Report Time
Southampton	TV	20 hours ago
Southampton	Internet	2 days ago
Southampton	Wi-fi	3 days ago
Gosport	Wi-fi	3 days ago
Southampton	TV	3 days ago
Southampton	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Portswood, England

Latest outage, problems and issue reports in Portswood and nearby locations:

• 
  Tom Weise (@tw17_09) reported 6 minutes ago from Locks Heath, England

  @DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!

• 
  Veteran Locksmiths (@vetlocksmith) reported 6 minutes ago from Fareham, England

  @virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 10 minutes ago from Ampfield, England

  @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

• 
  Veteran Locksmiths (@vetlocksmith) reported 14 minutes ago from Fareham, England

  @virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 20 minutes ago from Romsey, England

  @virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 21 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Craig (@Danzy92) reported 22 minutes ago from Southampton, England

  @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

• 
  Chas Cowell (@ChasCowell) reported 23 minutes ago from Gosport, England

  @virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔

• 
  colin grinnell (@colingrinnell) reported 30 minutes ago from Southampton, England

  @virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work

• 
  BASH (@BA5H3R27) reported 35 minutes ago from Gosport, England

  Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 38 minutes ago from Ampfield, England

  @virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting

• 
  Stuart Palmer (@Stueelouis) reported 42 minutes ago from Gosport, England

  @virginmedia I submitted a complaint form yesterday and I’m still waiting for a response, @virginmedia how long does it take please?

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 45 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 48 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 50 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

• 
  SM (@southnorthener) reported 51 minutes ago from Southampton, England

  @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

• 
  mark wilson (@obcans) reported 51 minutes ago from Southampton, England

  @virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 56 minutes ago from West End, England

  @virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 57 minutes ago from Southampton, England

  You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

• 
  Sarah-Jane Finch (@formula1girl) reported 59 minutes ago from Eastleigh, England

  @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Bill (@JAMES_ALLEN_93) reported 5 minutes ago

  @PeteUK7 @virginmedia Virgin are to customer care as Scotland is to the World Cup.

• 
  Mark vix (@Vikk3rs146) reported 5 minutes ago

  @Refan80 @virginmedia Makes me sick mate ..they know the issue and just sit there being dumb and stating the obvious

• 
  Lyndon (@lyndondp) reported 6 minutes ago

  @britfoodfinder @Benleo @virginmedia 29 days on and still account is locked. Had a reply to my oncoming complaint a week ago saying it would be unlocked in 3-5 working days from 18th May. Another 4 weeks and an official complaint to OFCOM will be going in if still unresolved

• 
  Mrs c (@w47carr) reported 8 minutes ago

  So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

• 
  Old Motherduck (@Old_Motherduck) reported 8 minutes ago

  @virginmedia @PeteUK7 that's terrible from Virgin Media look after your past and present customers

• 
  zoe (@mrsdefleppard_) reported 12 minutes ago

  @PeteUK7 @virginmedia I rang an insurance company cos I put in a claim for a cancelled holiday asked them if they needed my dads death certificate their reply was has he died erm wtf. Some companies have no tact at all 🤬

• 
  d_f1888 (@df1888) reported 13 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman

• 
  Adam (@Adam83492464721) reported 15 minutes ago

  @Nasher6328 @JamieGBarry @virginmedia Nah **** that. If I need to go through the song and dance anyway I may as well switch and get whatever freebies they throw to new customers. It’s just a stupid system that doesn’t reward loyalty and means we all have to waste our time every 2 years.

• 
  Rick Barrow (@TheGreenBarrow) reported 16 minutes ago

  @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

• 
  Rick Barrow (@TheGreenBarrow) reported 22 minutes ago

  @virginmedia **** your service and your contract. Four times I've been disconnected whilst on the phone. That's almost 2 hours of my life gone. You can have this equipment back. Only had a tv fault now I've got a broadband fault. So no tv and no broadband