Virgin Media Outage Report in Lymington, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lymington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lymington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lymington, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Bournemouth and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Bournemouth |
Total Blackout | |
| Bournemouth |
Internet | |
| Southampton |
TV | |
| Bournemouth |
TV | |
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lymington, England
Latest outage, problems and issue reports in Lymington and nearby locations:
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔
(@Tafflar84) reported
from
Netley, England
@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
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SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Trisha Lewis
(@TrishaLewisTalk) reported
from
Bournemouth, England
@virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me
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Steve
(@SteveWasteney) reported
from
Netley, England
@virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
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Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Andy Mooney
(@andy_moo) reported
from
Locks Heath, England
@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia another outage in BH6
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Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Emma Page
(@wordsbypage) reported
from
Bournemouth, England
The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
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Lesley Westmoreland
(@ljw1414) reported
from
Bournemouth, England
@virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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conor barbour
(@conorbarbour) reported
@virginmedia Yes but the calls I have had have led to three engineere visits. The last engineer said there is nothing more he can do so I took to the forums 4 times and got a response but with no solution. The problem is virgins network not being able to handle the workload during lockdown
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MW Moran
(@mwmoran_) reported
@virginmedia I have done that twice, and still haven't received anything. And it says it takes two weeks to mail out. I requested this 3 weeks ago. I leave in just days, so cannot wait an additional 2 weeks. HELP!
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jooooon
(@possiblyginger) reported
@virginmedia cant use my virgin media login details on the sky sports app or website after being booted out of both for no reason. Seems I'm not the only one having this issue, any update on it being fixed? Not the first time this has happened either recently
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Gary Heron
(@GaryHeron) reported
@virginmedia oauth is broken. Cannot login to Sky sports. You need to get your support on it ASAP
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Leanne
(@Only1Leanne) reported
@virginmedia absolutely fuming 😡 over an hour on hold to be told call may drop which it did. You don’t make it easy to cancel and I will certainly never come back to virgin!!!!
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Chris Ball
(@chriswb) reported
@ASCarlisle @virginmedia Had enough of their terrible customer service
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Benno
(@bennoavfc) reported
@virginmedia @subinoyp Same issue here too
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Gary Heron
(@GaryHeron) reported
@virginmedia No point it is an issue with your backend passing oauth access tokens to sky’s servers. You need to find someone on your infrastructure team to track down the issue.
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martina cassells
(@martnjude) reported
@virginmedia I’ve contacted Apple support who says it’s a problem with the wifi not the phones as we can connect them to sky wifi with no issues
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Adam Jewell
(@AdamJewell4) reported
@virginmedia why can't I login to watch sky sports through the website, is something broken?