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Virgin Media

Virgin Media outages and service status in Lymington, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Lymington, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 8, 8:14 PM GMT+1.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 13% Total Blackout (13%)
  • 13% TV (13%)

The latest reports from users having issues in Lymington come from postal codes SO41 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lymington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lymington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lymington, England

The most recent Virgin Media outage reports came from the following cities: Lymington, Southampton, Christchurch, Yarmouth, Ringwood, and Cowes.

CityProblem TypeReport Time
Lymington Internet 4 hours ago
Southampton Total Blackout 9 hours ago
Southampton TV 1 day ago
Southampton Internet 2 days ago
Southampton Wi-fi 7 days ago
Southampton Internet 11 days ago

Nearby cities with recent reports

Southampton

3 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lymington, England

Latest outage, problems and issue reports in Lymington and nearby locations:

  • kwxmxna
    ๐•ป๐–—๐–”๐–‘๐–Š๐–™๐–†๐–—๐–Ž๐–†๐–™ ๐•ป๐–—๐–Ž๐–“๐–ˆ๐–Š (@kwxmxna) reported from Southampton, England

    So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

  • enkeli85
    Clare Old (@enkeli85) reported from Southampton, England

    Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues ๐Ÿ™„

  • obcans
    mark wilson (@obcans) reported from Southampton, England

    @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it ๐Ÿ˜ซ

  • Shazer1980
    Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I canโ€™t work from home!!!

  • Celticchorus
    Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia Yes we checked. No-one would answer phone as youโ€™re so busy with fault complaints. We paid for your top service, over ยฃ90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!

  • Jamie_Lee_C
    Jamie Coleman (@Jamie_Lee_C) reported from Southampton, England

    @tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..

  • simonnewby
    Simon Newby (@simonnewby) reported from Southampton, England

    @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

  • bengood82788338
    Ben Goodwin (@bengood82788338) reported from Southampton, England

    @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

  • jenrudder
    Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia Can you recheck. We are all getting different times for repair In Hamble. Some even said that they were told Thursday! Unacceptable, do we all get refunds for the down time?

  • sarahmvaughan
    Cllr Sarah M Vaughan (@sarahmvaughan) reported from Southampton, England

    2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I โ€œchattedโ€ last week. Your only solution was me paying for a service I cancelled. I โ€œchattedโ€ yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??

  • jenrudder
    Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia Can you explain to me how the rest of the village is having issues and I need to book an engineer? Seriously?

  • Maritimegeek
    Andrew McAlpine โ“‹ (โง–) ๐ŸŒฑ (@Maritimegeek) reported from Locks Heath, England

    @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk ๐Ÿ‡ฌ๐Ÿ‡ง funny thing i am in Southampton Hampshire England ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ Uk ๐Ÿ‡ฌ๐Ÿ‡ง I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2

  • enkeli85
    Clare Old (@enkeli85) reported from Southampton, England

    Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then

  • rahim94
    Rahimโ„ข ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฒ๐Ÿ‡ฆ (@rahim94) reported from Southampton, England

    "this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris ๐Ÿ‘ #PMQs

  • JackRansom4
    Jack Ransom (@JackRansom4) reported from Burton, England

    @virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesnโ€™t work. Literally nothing more i can do.

  • Bermudgirl
    Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginmedia well I have more problems with your โ€˜goodselvesโ€™. My virgin is being cancelled (thank goodness) on 20 Aug 2020. So why have I had a bill of over ยฃ100 produced. My broadband outage has been rubbish. Please cancel this invoice and give me any due refund.

  • Danzy92
    Craig (@Danzy92) reported from Southampton, England

    @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work againโ€ฆ.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • piggywiggiewoo
    Frankie Mary (@piggywiggiewoo) reported

    @virginmedia my elderly mum was put on hold on the phone for nearly two hours waiting to speak to an agent and has given up. You are massively overcharging her and she needs to talk to you about her bill. Why aren't you answering the phone? I'm shocked by such poor service

  • boswell_derek
    Derek ๐Ÿ’›NCFC๐Ÿ’š (@boswell_derek) reported

    @virginmedia Iโ€™ve been on the phone to your call centre for 70mins and still waiting for my call to be answered.Shameful customer service.

  • kram2510
    Mark (@kram2510) reported

    @virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business โ€ฆ message before I cancel the package

  • JustAnAlienOk
    RogerSmithUpInThisBitch (@JustAnAlienOk) reported

    @virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isnโ€™t working at all. How long does it take to sort out? The weekend is coming up and no wifi ๐Ÿ™„

  • Omersaeela
    ๐Ÿ‘พ (@Omersaeela) reported

    Hi @virginmedia my account has been locked and Iโ€™ve been trying to contact support for over 3 hours with no response. I urgently need help because Iโ€™m trying to set up my new WiFi device. Calls are not being answered either. Terrible customer service ๐Ÿ‘Ž

  • zZrepaC
    CaperZz (@zZrepaC) reported

    @virginmedia what ******** is going on, i have neen on hold for 1 hour an then the bot tells me there is 177 minutes wait an puts the phone down! Whatsapp chat doesnt work nore webchat an also ZERO info from socials on what is going on!!!!!!!

  • MeAndTheCloudss
    Vee (@MeAndTheCloudss) reported

    So I guess I am not the only one who is having problems with @virginmedia today and the past couple of WEEKS.....๐Ÿ’” Honestly what is going on.....

  • roosterslily
    Long Jane Silver (@roosterslily) reported

    @virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone

  • ShaunWeeks
    Shaun Weeks (@ShaunWeeks) reported

    @virginmedia customer service has got to be the worst Iโ€™ve experienced in the UK.

  • JeanSmith551952
    Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported

    @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me ยฃ4 discount off my monthly bill then found another offer ยฃ2 less. So I have an extra service plus ยฃ5 a month saving for 18 months. Change to @TalkTalk they are excellent.