Virgin Media Outage Report in Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Winchester, Havant, Fareham and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Winchester |
Total Blackout | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
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Simon Weaver
(@simon_weaver) reported
from
Waterlooville, England
rooms - which it wasn’t with @virginmedia . We can still stream UHD, FaceTime and online game simultaneously with NO PROBLEMS. Customer Service: Another very welcome change. Nothing seems too much trouble for the Sky Team.
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Darren Gamblen
(@dazzlergamblen) reported
from
Fareham, England
@virginmedia your internet goes down more than a thai lady boy !
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
Missed a call from @virginmedia told to call back on 150, when I did was told I could not be put through to complaints team and would have to wait until they called me and they would attempt two more times before giving up. What kind of customer service is this @richardbranson
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Typical, I expected that slopey shoulder response! You need to sort yourselves out! I have never been treated so badly by a company! I really am at a loss!
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Oh and the customer service is pathetic
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia someone needs to contact me, your customer service is beyond atrocious!!
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia I have reported issues on many occassions.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Something did happen but when signing back in to router " authentication problem " displays
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia pls fix internet i cannae watch southampton play man :(
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Paul Warren
(@pinsi1608) reported
from
Southampton, England
@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia That’s the problem, your team really are not! Last night for example, the headset was on the desk when I came through, then they cut me off whilst just doing a postcode search! I won’t carry on as this is pointless. I will be leaving you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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No, Nook
(@nanoukacabra) reported
Jeez, the @virginmedia website is awful for checking and reporting broadband issues. It's literally just told me that there's a known issue that affects multiple customers in my area, so instead of letting me to log that it also affects me, it's asked if the router is plugged in
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Edmond Terakopian
(@terakopian) reported
@stuartfreedman @virginmedia @zeninternet Good to know. Thanks. To paraphrase, Virgin’s response a couple of days ago, was akin to, we’re just as bad as the others!!!!
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Chowny
(@Cheif_Chown) reported
Moving house and would have stayed with @virginmedia but they're not in our new area. Still charged us a £220 cancellation fee when we're not cancelling, they can't provide the service. Shame. .
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Sinead Taylor
(@shinners11) reported
@FBRUGBY1954 @virginmedia @VirginMediaIE Had same issue yesterday. Waited around all afternoon and got a no show… took time off for this..
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David Teese
(@david__spo) reported
If you're thinking of changing internet provider I would NOT recommend @virginmedia - I've had nothing but issues. Awful customer service.... I've been hung up on 3 times now. Passed from department to department. Internet speed also not what they promised.
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stompysaurus
(@twirlandsparkle) reported
@VOXI_UK is there any way to increase my data mid month, please? @virginmedia have let us down on installing broadband so my data usage is way higher than usual!
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James Robert Hedges
(@jameshedges4) reported
@virginmedia it’s unacceptable to blame me for for problems with my internet not working at my new property - I did literally everything you told me to. Your customer service is absolutely horrendous!
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Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.
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Amy Buffone
(@ALBuff1) reported
@virginmedia It doesn't work on Google chrome for me. I am still getting an error message. 16 hours from when, please? Thanks
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Ominous Bagel
(@OminousBagel) reported
@mediaczar @virginmedia Drink a shot every time they try & say that you need a WiFi range booster to fix it, ignoring when you say it's Wired &Wireless. Tho this time they tried telling me I need to replace the Ethernet cable to my PC. They can't seem to understand the concept of it ALL not working.