Virgin Media Outage Report in Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Fareham, Southampton, Havant, Cosham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Fareham |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Fareham |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Dan Conway
(@DIZZYDJC) reported
from
West End, England
Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company
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Vicky May
(@cretevick) reported
from
Portsmouth, England
@virginmedia I'm trying to cancel an out of contract mobile with you but I can't seem to do it online. Please advise
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia is there a issue with virgin media as cant get access on the app
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia That doesn't help. The internet is working fine. It's the TV
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.
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Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia why can I never get internet upstairs. Its shocking
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Грэм Рикман
(@rikki32) reported
from
West End, England
@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia Nothing on the service status page. Doesn't show the issue
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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Alok Sharma
(@draloksharma74) reported
from
Southampton, England
@virginmedia help no broadband and been holding for 14 minutes
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay
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Tim Underwood
(@TimTheSurgeon) reported
from
Winchester, England
Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia Clearly my complaint was not linked as you had the nerve to send a complaint resolved letter. You were advised to contact me via email, which you have totally failed to do despite saying you have tried to contact us "on a number of occasions". The last letter we had was 20/08/19.
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Helen Thomas
(@MrsCatbus) reported
from
Fareham, England
@virginmedia Media service. It was an automated call reportedly from BT saying about dubious usage of our up address so we would lose internet in 24 hours press 1. I did not do that just hung up and messaged you.
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
@virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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hagar 🇬🇧
(@dave12015) reported
from
Havant, England
Could @HouseofCommons stand away from @KayBurley #OFCOM complaint I won't watch this woman and Virgin Media look more attractive as days go by. It's not a @skynews thing now. It's #Sky thing now for rubber stamping these arrogant bias presenters. @adamboultonSKY too!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dicky blinkhorn
(@dickyblinkhorn) reported
@virginmedia It says there are issues with all of MY devices, not the broadband signal , putting the blame’s elsewhere methinks! Looks like i will have to look for another provider… it’s been a regular issue over the last few months, and I’ve been with you since 1996 , ntl then you … shame
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Sean B Tennyson
(@seanbt67) reported
@virginmedia I’ve done it every day this week, I spend more time trying to contact a human than Virgin seem to be doing to resolve the problems
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Magikos_IT
(@Magikos_IT) reported
@virginmedia Unable to call from the location directly as it's a care home and we are remotely monitoring the landline broadband going up and down. Any other checks you can perform?
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Paul
(@Tomsk_UK) reported
@virginmedia area code 31 Still no Internet, services has been terrible for 2 weeks solid, intermittent issues, however before this rock solid speeds and connection, what have you done in this area recently?
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Cathedral Constable 1107
(@sfc1107) reported
@virginmedia your website tells me that all is fine in my area, I then get you to check my broadband service.... And guess what????? 'An intermittent service issue'.... When are you going to get your act together?? I've had the same intermittent issue for 3 weeks...SORT IT OUT.
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JD 🇾🇪
(@johnwilliedean) reported
Hello @virginmedia just spoken to one of your employees who has told me that in order to use your Wi-Fi I have to turn off my @Sonos sound bar? I’ve never heard such nonsense in my life. Your service is terrible and your staff are worse.
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Carl
(@shoxtl2) reported
@virginmedia is there a problem in Croydon because I don't have any internet or phone line and your status page is saying everything's fine multiple people have lost service in our block of flats
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Sean B Tennyson
(@seanbt67) reported
@virginmedia Well your system is broken otherwise I would have broadband!!
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Sean B Tennyson
(@seanbt67) reported
@virginmedia Don’t know, I’m just fed up trying to get these issues resolved, every day so far this week there have been issues, I cannot check online without an internet connection
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Magikos_IT
(@Magikos_IT) reported
@virginmedia Problems in Southampton with really poor connectivity and dropping services all the time. Been poor since downtime a couple of days ago. Online service says only TV affected but this is not right and when on the next screen to test line, it just says unable to test?