Virgin Media Outage Report in Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, Portsmouth, Waterlooville and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Fareham |
TV | |
| Southampton |
Total Blackout | |
| Southampton |
Total Blackout | |
| Fareham |
Internet | |
| Fareham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Doesnt help either that I cant view the service status on the website either @virginmedia
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
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Simon Weaver
(@simon_weaver) reported
from
Waterlooville, England
rooms - which it wasn’t with @virginmedia . We can still stream UHD, FaceTime and online game simultaneously with NO PROBLEMS. Customer Service: Another very welcome change. Nothing seems too much trouble for the Sky Team.
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia Hi, my coverage has been lost in PO48DB. My Tv is fine. It’s just @virginmedia that is not working. Thanks
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Jacqui Mullarney
(@Jovijaqs) reported
from
Southampton, England
@virginmedia please sort the signal out as missing the rugby
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia pls fix internet i cannae watch southampton play man :(
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theresa hall
(@theresa241) reported
from
Havant, England
So #virginmedia tv not working!! Can’t watch rugby and they’re not taking phone calls!!! 😡😡😡😡😡
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia I have reported issues on many occassions.
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Trainor
(@STfit4life) reported
@virginmedia And still waiting........... I've tried calling back and on hold for ages. Customer service needs looked at!
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Kat
(@Kat98465460) reported
@virginmedia still waiting for a phone call from one of your staff who was dealing with my complaint. Spoke to Zeyn on 27/04/22? At this rate I will be cancelling my DD. I have actually never experienced service like it!
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Neil Solan
(@NeilSolan) reported
@virginmedia services down, again! Can’t wait to see the back off this pile of crap in July 👋
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🤘🏼⫩⃝• Ali •⫩⃝🤘🏼NHS 😷🎶 🎹 🎭
(@TheMissAliQ) reported
See nowts changed @virginmedia Mate of mine having same old customer service issues - now cut off phone line -helpful with a disabled person lives there!!! Time to change me thinks Jill!
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James
(@JimbobzP90) reported
@virginmedia Just Received my brand new TV 360 box, - to then see no Disney+ app available at all - But its available on your new little stream box, Awful - i even asked if the box was able to watch disney+ and was told yes! Sending it back now, Misinformation
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Matt
(@Snappersnap) reported
@virginmedia Surprise surprise on hold no one answering again told bill will go up £30pm if I dont change package by end of month this is because lazy staff are working from home there's no other explanation a terrible way to treat loyal customers
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Tracey Stevenson
(@traceylsteve) reported
@virginmedia please can I have a number to call some one please my tv and Internet have not worked for 24 hours now and need some help....
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Rob Simpson
(@RobSimp90221467) reported
Trying to cancel my @virginmedia broadband contract. Can’t get through on phone, can’t get through on text/WhatsApp. An agent contacted me back on WhatsApp to try to get me to agree a new contract but didn’t want to know about cancellation - just put me back in a queue. 🤬
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Jennifer Ferguson
(@Jen_Ferg) reported
@virginmedia That’s the problem, they aren’t finishing. They’re constantly ‘connecting’ which in turn isn’t showing the program information. I don’t have broadband, just the tv package so can’t even check that. It’s been like this for 3 days now and I’d really appreciate some help please.
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Geraldine Brady
(@Geraldine_Brady) reported
@virginmedia I want to cancel my telephone and simply have broadband and TV but your customer service team tell me as I currently have tel/tv/broadband with Virgin (which I’m out of contract for) that this is not possible…?? Can’t tell you how frustrating your CS team are..!