Virgin Media outages and service status in Thurcroft, England

Problems in the last 24 hours in Thurcroft, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurcroft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thurcroft, England

The most recent Virgin Media outage reports came from the following cities: Barnsley, Chesterfield, Rotherham, Doncaster, Sheffield, and Mexborough.

City	Problem Type	Report Time
Barnsley	Internet	15 hours ago
Chesterfield	TV	4 days ago
Barnsley	TV	4 days ago
Barnsley	TV	4 days ago
Rotherham	TV	4 days ago
Doncaster	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thurcroft, England

Latest outage, problems and issue reports in Thurcroft and nearby locations:

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 1 minute ago from Brampton Bierlow, England

  @virginmedia @virginmedia @O2 if you're going to sell merged packages to your customers then you really need to improve your joint customer service.. just batting me back to the other without an answer is simply unacceptable

• 
  Mark Bell (@67BLADE) reported 2 minutes ago from Barlborough, England

  @virginmedia I had Virgin broadband installed yesterday but need a landline . Unable to get through to customer services. Should have been set up with the broadband . Engineer said I was miss sold the standalone package . Now I’m without a phone.

• 
  simon parkinson (@parky1021) reported 3 minutes ago from Barnsley, England

  @virginmedia WiFi constantly dropping out. How do I fix this plz

• 
  Sam Watts (@SamWatt30745054) reported 4 minutes ago from Barnsley, England

  @virginmedia I’ve run test after test, at least 5-6 outages a month for last 2 years. Horrendous service and this is the final straw unless you offer me a refund of say £20 a month for last two years, if not I’m going BT and a dodgy box from Mad Frank in pub

• 
  Amanda Brightmore (@mandybaps1) reported 5 minutes ago from Sheffield, England

  @virginmedia Useless you haven't addressed my points. I will go directly to the managing director Lutz Schueler. Really disappointed and I woukd have expected better considering I have been a loyal customer.

• 
  Yorkshire Chuff (@YorkshireChuff) reported 9 minutes ago from Sheffield, England

  Reading all the tweets from you idiots who haven't got unlimited 5g hotspot. Been paying for this for years. For this very moment. **** you #virginmedia

• 
  Andrew Poppleton 💙 (@popsgolf) reported 19 minutes ago from Wentworth, England

  @O2PriorityUK I’m struggling to connect with app. I’m a @virginmedia account holder. Initial you sent me a code but via my mobile. Now my phone number is placed in the box it doesn’t recognise it. Help?

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 25 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  Gooner (@TheG0000ner) reported 26 minutes ago from Chesterfield, England

  Is there something wrong with @virginmedia at the moment. Got a very very crap speed of less than 1mbs #virginmedia #virginmobile in the S40 area. Can't log into my account either? 🤬 This is happening far too often for £69 a month!!!

• 
  Andrew Kerrison (@AndrewKerrison6) reported 28 minutes ago from Rotherham, England

  @virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it

• 
  Ian Naylor (@ianpnaylor) reported 37 minutes ago from Sheffield, England

  @virginmedia Only have broadband but it causes streaming issues. Service been terribly disrupted now for a couple of months.

• 
  Victims Voice (@victimsvoice73) reported 37 minutes ago from Sheffield, England

  Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls

• 
  Victims Voice (@victimsvoice73) reported 39 minutes ago from Sheffield, England

  @virginmedia Yes it’s signal and tried o2 got nowhere xx thanks for the reply

• 
  John Murphy (@John_murphy1) reported 42 minutes ago from Sheffield, England

  @virginmedia No problem, and thank you for sorting it out quickly. May be worth making sure telephone staff tell customers about call out charges as I had no idea they applied in this situation.

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 43 minutes ago from Hoyland Nether, England

  And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 45 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  paul whittick (@whittickdiver) reported 49 minutes ago from Sprotbrough, England

  @virginmedia after five years of custom you would rather me terminate my contract that provide me with the new router that you promised me as part of my new deal! Diabolical service!

• 
  Tom “Harlam” King (@HarlamTK) reported 51 minutes ago from Wombwell, England

  @virginmedia I tried that and that’s how I got stuck in this situation. Is there a number I can call that is DIRECT for a complaint?

• 
  Tom “Harlam” King (@HarlamTK) reported 56 minutes ago from Wombwell, England

  @virginmedia I’m trying to resolve an issue with your collections team regarding an incorrect default and because I no longer bank with the same account and do not have those details, they won’t talk to me, yet they are happy to just take money off me without telling me why. It’s disgusting

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 58 minutes ago from Sheffield, England

  @virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sue (@bob7bob) reported 2 minutes ago

  @virginmedia What has happened to the community pages on your site? Your email system has lost folders and keeps moving emails. The community pages are the only place where people actually help. Thanks.

• 
  Mike B (@BonesE78) reported 2 minutes ago

  **** SAKE VIRGIN.....SORT YOUR ******* INTERNET OUT!!! WEEKS THIS HAS BEEN DROPPING OUT NOW!!! @virginmedia

• 
  Matthew Holmes (@matthewailin) reported 5 minutes ago

  @virginmedia You boys going to sort this out tonight or are we still waiting for yesterday morning’s expected fix?

• 
  Jamie Reynolds (@JamieReynolds92) reported 5 minutes ago

  @virginmedia When building a package theres no option for recording boxes? Surely if your becoming a stream service the price should reflect that?

• 
  F (@eelsupinsideye) reported 8 minutes ago

  @virginmedia No TV signal for my dad's area since early yesterday, WiFi that cuts out multiple times a day in my home. Thank goodness your billing department isn't down though! Absolutely no issues taking over 100 quid from my dad's bank this morning for a service he isn't getting.

• 
  Bish (@bisho32287) reported 9 minutes ago

  @virginmedia We are now two days in and it's still not fixed. Your status update is still saying that estimated fix time will be 5.05 yesterday. This is an appalling service. What is going on? I want an update and I want my service back. I will stop my next payment.

• 
  David Hudson (@DavidHu15170472) reported 9 minutes ago

  @virginmedia I am a new customer, I received an email requesting I register. I received an email link to register my email, but when I tried to complete the registration got stuck in an endless loop, as the whole process keeps repeating. Now I am wondering if I have made a mistake joining VM.

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 10 minutes ago

  @CarrollMoe80887 @virginmedia Just got home from work to find it's still down what a joke

• 
  scouse sense@scousegranny (@scousesense) reported 10 minutes ago

  @virginmedia Ref: RS1001750194 or 100445413188 or 100445413196 Choose any but cancel asap and let me know when it's done

• 
  Chris (@chrisdawson_1) reported 12 minutes ago

  @virginmedia Morning I am trying to claim the switching credit and submit the proof from my old provider but there doesn't seem a way to do this anywhere. Can you help please?