Virgin Media Outage Report in Thurcroft, Rotherham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thurcroft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thurcroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Thurcroft, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Doncaster, Rotherham, Chesterfield and Worksop.
City | Problem Type | Report Time |
---|---|---|
Sheffield | Wi-fi | |
Barnsley | Total Blackout | |
Doncaster | ||
Doncaster | Internet | |
Rotherham | Total Blackout | |
Sheffield | Internet |
Community Discussion
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Virgin Media Issues Reports Near Thurcroft, England
Latest outage, problems and issue reports in Thurcroft and nearby locations:
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔
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Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are we going to finally have some functional WiFi service from yourself? 3/4 days constant issues... pathetic
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Paul
(@paul_gibbo921) reported
from
Worksop, England
@virginmedia your customer service is appalling i only wanted to remove skysports and by sports from my current package but now im thinking of cancelling the whole lot absolute joke of a company
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia Yes but can never get through via phone
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john leesley
(@JohnLeesley) reported
from
Sheffield, England
@virginmedia appalling service virgin media! On 24/12 v6 box broke. So far, 4 telephone calls, 3 promises of calls back (not received), told new box posted to us but it wasn’t, engineer appointment cancelled by virgin with no explanation. Week later & still cant watch tv
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Mr Riddlesworth
(@mrriddlesworth) reported
from
Rotherham, England
@virginmedia I test through a wired connection, i have already sent a complaint form with all the details on the online portal.
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to provide a functional service? Having to constantly reboot your pile of **** “Superhub 3” multiple times a day because you’re saying that’s the fault... what exactly am I paying for? #Virginmediaisshite
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia It admits it’s not working .. says my coverage of a **** .. then offers to fix it for another £60/year .. same week they send me a letter to say my bill is increasing anyway .. clearly forgotten we’re in a pandemic!!!
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia my 80yo Grandma has been without use of her phone for almost 24 hours. This has been reported and the automated message keeps saying will be resolved by a certain time, but that time keeps getting put back. Unable to speak to an actual person. Can you help?
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Angelina Perrett
(@liaryredhead) reported
from
Sheffield, England
@virginmedia - 3 scam phone calls this morning from a company impersonating Virgin Media- by the third time they were just plan rude when I would not respond
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@virginmedia Hi no - the link is broken and chat says up to 4 hour wait 🙈 .. please just want to order the booster please
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Abigail Briggs
(@AbigailBriggs_) reported
from
Sheffield, England
@virginmedia The estimated fix time was 8pm last night, then 10pm, then 12am and now it is 4pm. Will it be fixed by this time, or will it just be put back again?
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🇬🇧Russelena Jessie🇬🇧
(@loonylankylegs) reported
from
Barnsley, England
@virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
@virginmedia please please can someone help me. I left virgin in October and have had several calls to say I didn't ask to. Now they are threatening me with debt recovery. Is this correct
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
Awful customer service from @virginmedia auto select on the phone. No solutions. No service - but wait 24 hours? I will not be a customer in 2021.
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Anita Whittaker
(@summitsleap) reported
from
Conisbrough, England
@virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤
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Reece Bryan
(@ReeceBryan94) reported
from
Wombwell, England
@virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!
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Calming Chameleon
(@Mashcat) reported
from
Sheffield, England
@koffee_truffles @virginmedia I’ll try calling again tomorrow and go through to cancellations.. if they won’t sort I’ll leave .. I’ve only ever had them too - never used another provider 🙈
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Walker
(@jpwalker89) reported
@virginmedia Nope down again same time again someone may get this fixed or im off to sky
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Kevin Heffernan
(@Kevh321) reported
@laherne84 Considering switching to virgin media so I don’t have to here the support
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ShaqDat
(@shaq_dat) reported
7 weeks in. Still the TV doesn’t work. Four visits to install a new cable. Each person visiting has no idea what the last team did, or what they were required to do. Lovely guys, terrible systems. No contact. Efficient at collecting payment tho. Time for Sky. #virginmedia
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Suzzie Macdonald
(@suzziemacd) reported
I’ve honestly never had such terrible wifi except from @virginmedia 🙄🙄 every single day it fails! I just want to watch Netflix like a normal person 🙄🙄
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justin courtney
(@jdcecfc) reported
@virginmedia I'm sick of not being able to even watch a short video clip on twitter without it freezing My broadband is shocking, your phone advisor's are untrained and of no help. I pay you good money for a product that does not work. Turned it off again and using 4g AGAIN
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Steven C Hanratty
(@StevenCHanratty) reported
@virginmedia After having no TV or broadband for the entire weekend I’m now trying to watch a movie and it’s buffering. Seriously. Two minutes of movie and two minutes of buffering, for the last half hour. Your service sucks. fastest broadband? This is like dial-up in the 90’s.
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Saskia
(@saskiagaltrey) reported
@virginmedia I’m trying to get the complaint reopened as I received a letter stating I had agreed to a resolution without having spoken to anyone about the complaint/agreeing to anything. I’ve sent the FRL by DM.
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MUHAMMAD IMRAN
(@imran0028) reported
@virginmedia worst experience with @broadband_virginMedia
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Cowboy
(@sector_000) reported
@VirginMediaIE all services down I'm my area in Naas..... again. What's going on? 4th outage in 10 days. #VirginMedia
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m a r y
(@maryhippychick) reported
@virginmedia broadband down TW8 phoning you confirmins there are engineers working but no idea how long.