Virgin Media outages and service status in Esh Winning, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Esh Winning, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Esh Winning, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Esh Winning, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Esh Winning, England
The most recent Virgin Media outage reports came from the following cities: Washington, Durham, and Chester-le-Street.
Community Discussion
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Virgin Media Issues Reports Near Esh Winning, England
Latest outage, problems and issue reports in Esh Winning and nearby locations:
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Helen #RacingForAnthoine🇧🇪 (@vitosauras) reported from Gateshead, EnglandHi @virginmedia sort the Internet issues out in NE10 please that's twice my connection has dropped in the last hour
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clare williams (@ClareSweep1957) reported from Sunderland Bridge, England@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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Will Howe (@WillHowe) reported from Gateshead, England@virginmedia consistently excellent service and speeds but today has been a real headache, internet going down for ~20mins ever 1hr-1hr30 all day
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Anna Forester (@AnnaForester87) reported from Washington, England@virginmedia network problem half way through Grease, haway man! 3rd day in a row aswell
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working
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Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England@virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….
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Daryl (@Darylx) reported from Gateshead, England@virginmedia Can you please help me. I've rang twice to upgrade my TiVo box free upgrade. Tried online can't do it. First time cut off. Web chat I tried was told I had to phone.40 mins in second time lady was having system issues so transferred me and guess what I was cut off
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Andrew Irwin (@AndrewI81572127) reported from Washington, England@virginmedia my parents services are down , in Consett , co Durham . Phone and everything
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W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England@OffMyNoodles @virginmedia Many years ago, the way @virginmedia treated me, I vowed never to have anything to do with them from that day. Never have done, never will do.
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Dylan Atkinson (@Dyl_Atkinson) reported from Washington, EnglandVirgin media are not stupid like give everyone 10GB free data then nock everyone’s WiFi off so they go over there allowances😂
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AllinsonsPhotography (@AllinsonsPhoto) reported from Gateshead, England@jeffsprogress @virginmedia I changed to Virgin because BT would drop out regularly in the middle of the Moto GP. Used to have a great service with Sky but they charge an extra 30 something quid for BT Sport
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Michael McVickers (@mmcvickers) reported from Consett, England@virginmedia @virginhelp Hi, it’s not an outage problem as it’s been like this for months and months
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia 2 technicians over a week period, 4 visits. TV back on but Internet on and off now. Will be ringing Sky tomorrow and also your cancellation team. Clearly this is my service from now on.
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claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England@virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.
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Stu (@tenchylad) reported from Sunderland, England@virginmedia why is your self service so poor please. Unable to resolve the fault that I have on my service for 2 days now. No one to speak to and the website is abhorrent in terms of customer experience and engagement. Endless loop of bad requests within the servers you use too
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Anita Whelan (@neeta68) reported from Gateshead, England16 mins on hold to @virginmedia before I got through to someone who said she needed to transfer me to another department, the recorded message of that department said the number no longer exists and gave me the original phone number to ring! Some customer service that!!!
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Graeme Hopper (@GraemeHopper) reported from Gateshead, England@virginmedia I have been on website and would like to report a fault in the street with our broadband. A number of residents have the same problem. Can you assist. Dunkeld Cl. Wardley, Gateshead, NE10 8WH
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𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎 (@Markticus) reported from Consett, EnglandIncredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🐺 (@stefan655) reported@virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!
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Graeson Laitt (@Laitty) reported@virginmedia Thanks for the reply. The issue is that I have already followed the guidance in that article and have created filters and blocked senders in both Outlook and Virgin Media Webmail. The emails from the same domains continue to arrive despite those measures.
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Stephen McCauley (@43mccauley) reported@virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay
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Lynne (@lynne_thomson2) reported@virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!
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Ed61 (@Ed6114) reported@virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service
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Nala100577 (@Nala100577) reported@virginmedia @RobNoonan007 Its a total blackout now too - its not the tv
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Mark Aitken (@sparky0710) reported@virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.
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Gavin Lee (@Gav288) reported@virginmedia thanks for replying. You have been no help, absolute shambles of a company.
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MR COOL (@Lifeline04India) reported@virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently
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nick rigby (@pompeyrigs) reported@virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible