Virgin Media outages and service status in Whitchurch, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitchurch, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- Internet (67%)
- Total Blackout (17%)
- TV (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitchurch, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Buckingham, Leighton Buzzard, and Aylesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes
|
Internet | 9 days ago |
|
Milton Keynes
|
Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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the Parrot man (@Lindz2000) reported from Aylesbury Vale, England@virginmedia My fibre broadband has just gone down
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ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England@virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall
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Barry Stanbridge (@barrystanbridge) reported from Leighton Buzzard, EnglandSo @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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Paul Marchant (@PaulMarchant11) reported from Chesham Bois, England@virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.
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seanhannam (@seanhannam) reported from Chesham Bois, England@MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Ed Webb (@theedthemed) reported from Chesham Bois, England@virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?
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seanhannam (@seanhannam) reported from Chesham Bois, EnglandDidn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.
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ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England@virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.
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Aaron Phethean (@aphethean) reported from Berkhamsted, EnglandTechnical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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Russell Moss (@RussellMoss) reported from Berkhamsted, England@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Simon Dennis (@sjdhatters) reported from Aston Clinton, England@NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!
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TinaReadingEditor (@TinaReading) reported from Chesham Bois, England@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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lee nightingale (@Nightingale_Lee) reported from Northchurch, EnglandDoes anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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Baz Twyman (@bazra1987) reported from Aylesbury Vale, England@virginmedia it says on your app the servers are down? Is this likely to last long
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seph (@sephiroth17181) reported@wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot
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R (@Rah333m111) reported@O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!
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Dom Fitches (@DomFitches) reported@virginmedia incredibly poor customer service. Recently purchased a wifi router which has broken and isn't working and the earliest you can send someone out is Wednesday? To then have a customer service agent try and sell me a "priority" booking service for Monday is appalling.
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CliveR (@CliveR39) reported@KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem
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amc (@flabcab) reported@CheekyVic @virginmedia Can't think of a good one tbh. All customer service. For virtually everything. Is piss poor.
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James Moore (@JimMooreJourno) reported@Andycave @virginmedia Mate, we had them. They were just awful. We switched to BT. Much better. Yes Virgin Media made BT look good. Constant grief with Virgin. No problem with BT.
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Copa Mundi (@BigDaddiWard) reported@fred_fre @virginmedia @villa4ever29 Same, getting the CS2004 signal error since the storm last night.
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maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reportedI have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.
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sarah (@Mears1Sarah) reported@DAZNBoxing Not working in @virginmedia
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Johnycantdecide (@ladydaveg) reportedDiagnostic tests suck, the myvm app sucks, your ai at the end of the phone can't tell the difference between zero and three and I still can't speak to anyone. Is there anything you can do right? @virginmedia