Virgin Media Outage Report in Whitchurch, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitchurch, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes and Aylesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Milton Keynes |
Wi-fi | |
| Milton Keynes |
Wi-fi | |
| Milton Keynes |
Internet | |
| Aylesbury |
Internet | |
| Milton Keynes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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Barry Stanbridge
(@barrystanbridge) reported
from
Leighton Buzzard, England
So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
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Matthew SladePedrick
(@Mattpsp) reported
from
Leighton Buzzard, England
Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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teress mclarty
(@teressc) reported
from
Aylesbury Vale, England
@richardbranson your Virgin call centre people have broken my husband! #virginmedia
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Tim Kirkby
(@rebmit1) reported
from
Wendover, England
@virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Brown
(@TriggerWeb) reported
@virginmedia I have tried both so many times reset everything a number of times brought a WiFi booster but nothing seems to help. It's pretty much daily it drops and has been for about 2 months now. Paying £130 a month for constant issues
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Edu Guy
(@EduGuy2) reported
@virginmedia No internet again Virgin, it’s a joke now. I am working from home and need a more reliable service. £3.50 monthly increase and for what, **** service!!!
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Matt Ford
(@mattford9494) reported
@virginmedia Yes we spoke last month about it and agreed new price yet still was charged £163 this month after being charged £193 last month. Been offered a new package but don’t think I’m going to take. I’ll be looking else where for broadband. I’ve been a customer of virgin for 20 years
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Peter Michael Gordon
(@pm_gordon) reported
@virginmedia I've disconnected all other devices and done the test - 14ms ping, 340Mbps DL, 36Mbps UL so you can imagine how bad it gets with more devices. The problem with the hub 3 is that it isn't very good at distributing bandwidth across multiple devices, so we are unable to game online.
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Chris Priestley
(@crispriestley) reported
@virginmedia Which is presumably why you always score so badly in customer support
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Joe Fenton
(@JZief) reported
@virginmedia I'd just like to speak to someone real, and not fill out loads of bot questions, and then be on an unknown length queue. Please! I've tried to get through a few times now. Help! 🙏
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clair spenceley
(@clair1327) reported
@virginmedia I’ve spoken to your technician dept many times and just get told nothing they can do the signal from the router is fine all I want is my bill reducing until I receive the pods then I’ll renew if they work
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Sarah Mannion
(@suddenlysarah1) reported
@virginmedia Hey, No WiFi for the 785th time.. no known issues either. Can someone help as Boris would like me to WFH
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di
(@dianej1980) reported
@virginmedia I've been onhold for half hour already I'm trying to resolve a problem I have whixh I do not wish to express all over social media so feel free to dm me and we can try sort this mess yet again
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matt
(@mrnmmxii) reported
Hi @virginmedia sorry for the delay, I’ve tried different connections and it’s 50/50, sometimes slow when wired and sometimes slow when through wifi and wired is fast