Virgin Media Outage Report in Whitchurch, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitchurch, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Milton Keynes and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Total Blackout | |
| Milton Keynes |
Internet | |
| Aylesbury |
Internet | |
| Leighton Buzzard |
Internet | |
| Aylesbury |
Internet | |
| Aylesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
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Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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William John Bailey🏴 💙ex🌹#Antifa
(@williambailey30) reported
@virginmedia I have had no mobile wifi in NW London for 24 hours now is there a problem ?
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bethea
(@itsconsolation) reported
@virginmedia Hi still having problems with the Internet going down multiple times a day and when I try and run a test of broadband on the service status it just takes me in loops of run test, check everything's plugged in, re-run test, check everything's plugged in ect
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Kylie Simone
(@Kylie0151) reported
@virginmedia @OmbudServices please can you help me deal with this ! How can I escalate this
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Rahim Shivji
(@RahShivji) reported
@virginmedia Are you sure? It's still in unopened packaging that you sent me? Never been opened at all.
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Kayleigh Blaker
(@KayleighBlaker) reported
@virginmedia got my first bill, 2 issues. 1. You only credited me 1 day without services when it was 2 and 2. Your agent Alisha told me I wouldn’t be charged the £35 fee? Hmmmm.
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Samir shah
(@shahsamirp) reported
@virginmedia Terrible service. I’m left with no Internet TV or phone line. I am told the fault with take 2 weeks with no alternative. Appalling service
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Spiral
(@SpiralSt0rm) reported
@virginmedia I've explained this all to second line technician, should need to explain over twitter aswell... I had 1 guy try to sell me wireless extender even tho I'm wired another guy say my 500 meg down and 36 up was not enough for my needs which I only have 2 things connected to my hub..
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Owen Aaronovitch
(@OAaronovitch) reported
Was due for an installation 30/10/20. Still waiting, have gone to OFCOM. Worst customer service I've experienced. I'm 64, so that's saying something #virginmedia
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jeanne smith
(@jeannesmith1) reported
@virginmedia Thank, I’ll try it. But why is VM making things so complicated? The same problem happened with @France24_fr
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ChrisCooks (Apparently a left wing twit)
(@ChrisCooks9) reported
@virginmedia How you do something for your landline customers and enable call blocking? Frequent scam calls and no facility to block/report. Oh, and the silent calls from your marketing number don't help either.