Virgin Media Outage Report in Whitchurch, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Whitchurch, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Milton Keynes |
Total Blackout | |
| Milton Keynes |
Internet | |
| Milton Keynes |
Total Blackout | |
| Milton Keynes |
Internet | |
| Milton Keynes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Matthew SladePedrick
(@Mattpsp) reported
from
Leighton Buzzard, England
Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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Barry Stanbridge
(@barrystanbridge) reported
from
Leighton Buzzard, England
So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
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Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anakin
(@Anakin15598576) reported
@virginmedia @ITVChase @O2 Hi my internet isn’t working at all what can I do ,I’ve checked and it says that virgin media has issues in my area but don’t know what’s the reason.
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Charlie
(@image_of_man) reported
@virginmedia is the broadband issue in Manchester going to be resolved soon
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Ricky Moore
(@RickyMoore1983) reported
@virginmedia Thanks John - any timescales on when it will be fixed - last week i was told it would be sorted by 28/07….also really disappointingly when i called support last night, they told me it was already fixed. Please can i be notified when completely fixed?
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nobody significant
(@mikee52000) reported
@petercardwell @virginmedia @TalkTV The absurdity of it! #VirginMedia deserve an award for worst #CustomerService from my experience and they have no respect for #CustomerLoyalty
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Debbie Storm
(@debs_storm) reported
@virginmedia We’ve already tried getting help from @cedrsays but they say we need to raise a formal complaint. Been trying to do that for ages. We’re absolutely stuck paying for this until he dies. How can we prove have the equipment we sent in March?
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Suzy Jackson
(@deathbysuzy) reported
@virginmedia Please, please tell me this is a joke. A CARE home. She couldn’t have your services there even if she wanted to. How is virgin making this so hard?!! I want to CANCEL. I’ve been cut off three times so far. This is absurd.
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Umar Hayat
(@Scrapyard2Umar) reported
@virginmedia joined 7 days ago quick start pack was to be delivery on 28 Jul, got email today saying sorry we couldt deliver it now delivery is 11aug . Is this service new customer should expect ? What to do till 11aug in this stone age ?
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Die Booth - COOL S out 25 August 2022
(@diebooth) reported
Spent 45 minutes jumping through ridiculous overcomplicated stressful hoops yesterday trying to buy a new phone and contract from @virginmedia only to receive an email now saying they've cancelled it. Fine, you just lost a potential new customer. Rubbish service.
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jovi
(@jovialien) reported
@virginmedia I will if they ever reply. Its a shame, I wonder how many of your customers have never had their card either and just forgot about it. Ah well, live and learn, I will just have to make sure such gimmicks lile .@broadbandchoice never influence my decision at renewal time again.
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EJ
(@ElliotJMiller) reported
@virginmedia I’m a new customer, and I’m expecting my installation today between 13:00 & 18:00. I do hope I’m going to receive a text with a more specific time? I don’t live at the property, and I had assumed Virgin wouldn’t make that same assumption, as I cannot wait all day