Virgin Media outages and service status in Whitchurch, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitchurch, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 16, 12:06 PM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whitchurch, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Aylesbury, Buckingham, and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes
|
Internet | 4 days ago |
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Milton Keynes
|
Internet | 8 days ago |
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Aylesbury
|
Internet | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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teress mclarty (@teressc) reported from Aylesbury Vale, England@richardbranson your Virgin call centre people have broken my husband! #virginmedia
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Mark Williams (@Pensar_Mark) reported from Berkhamsted, England@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
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Jo Heritage-Harris (@joheritage) reported from Chesham Bois, EnglandJust ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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Matthew SladePedrick (@Mattpsp) reported from Leighton Buzzard, EnglandAnyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters
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ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England@virginmedia Yes, it’s showing issues but we are still being treated like this is a new issue with no history. 😩
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stuart shawcross (@stuartshawcross) reported from Berkhamsted, EnglandHi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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Thom Pirouet 🔶🇪🇺🏳️🌈 (@CarryOnThom) reported from Chesham Bois, EnglandBeen 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....
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Baz Twyman (@bazra1987) reported from Aylesbury Vale, England@virginmedia it says on your app the servers are down? Is this likely to last long
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Raza (@hassanrh) reported from Chesham Bois, England@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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Daniel Pett (@DEJPett) reported from Aldbury, EnglandAny tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.
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Simon Lailey (@simon_lailey) reported from Aylesbury Vale, EnglandI forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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seanhannam (@seanhannam) reported from Chesham Bois, England@virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡
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Alisdair Smith (@alisdairrmsmith) reported from Berkhamsted, England@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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Lil’Shaq👊🏻 (@shaqlockholmes) reported from Leighton Buzzard, England@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Rob Armstrong (@RobArmstrong8) reported from Chesham Bois, England@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lifes MIS-Takes (@alan_reddish) reported@virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours
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Ken Bar Low (@OldPeopleFine) reported@Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi
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antony coyne (@Ant78uk) reported@virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app
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maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reportedI have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.
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Chris Howarth (@ChrisHo67643471) reportedAnyone else have issues with virgin media? God awful customer service
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Robert Grieve (@robert_grieve) reportedTrying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺
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Pure Hearted Human (@Graelwyn) reported@Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
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Escape to the Garden (@JanetsEscapades) reported@virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!
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sergio pani (@sergiopani62) reported@virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.
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Adam (@adamebond) reported@virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?