Virgin Media Outage Report in Whitchurch, Buckinghamshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Whitchurch, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Leighton Buzzard, Milton Keynes and Launton.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Leighton Buzzard |
Internet | |
| Aylesbury |
TV | |
| Aylesbury |
Wi-fi | |
| Milton Keynes |
Internet | |
| Milton Keynes |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
-
Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
-
seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
-
Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
-
Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
-
the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
-
Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
-
Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
-
the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
-
noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
-
Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
-
lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
-
John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
-
noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
-
Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
-
Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
-
Liz Anderson RN
(@nutritionlizA) reported
from
Aylesbury Vale, England
Not good enough. As a very dissatisfied @virginmedia customer I find increasing a pensioners tariff without warning shoddy and poor. But then they are not known for good customer care.
-
John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah 🙋🏻♀️🦸🏻♀️🧚🏽♂️
(@Mrs_G26) reported
@LeePartridge16 @virginmedia @SkyGroup they weren’t so helpful for me. I pay over £100 there’s lots of deals, not offered any of them. I wouldn’t say it’s the best either but we have limited choice. Broadband is slow and the mini boxes you pay for and a subscription always cut out.
-
emz
(@emz21783314) reported
@virginmedia It’s been 2 days i haven’t got internet virgin media i’m leaving you when my contract finishes big mockery the money you guys get from me is unbelievable and you won’t even compensate for it such a shame you guys deserve to be shut down @SkyUK her i come to reactivate my account
-
Lisa Kerr
(@LisaKerr1978) reported
@virginmedia They haven’t been installed as there was an issue and I need to cancel her account
-
Barry
(@_Barry_OG) reported
@virginmedia Doesn't change the fact that an outage of 3 days is acceptable. It's hardly an isolated issue
-
Elite
(@elitegunner908) reported
@virginmedia My whole wifi is in a compete black out yet the website says there’s only a tv problem. Terrible service.
-
Gary
(@Coley__76) reported
@virginmedia Hi, so is there an issue for all *** 4 users or am I being fed a line?
-
AK.47
(@AK474690) reported
@virginmedia @AmazeLynny Is WiFi having issues again? Not able to connect
-
Kim
(@Canterburybel) reported
@LeePartridge16 @virginmedia I was told if I cancelled and reinstated, I wouldn’t be considered a new customer. They’d reactivate my old account so no deal prices for me.
-
Acidlee
(@acidlee) reported
@LeePartridge16 @virginmedia I've been a customer for 22 years, I pay 29 for 100mb, because I ring up when out of contract and negotiate a discount, if they don't I tell them I'm leaving, within 48 hours the retentions team call and offer a better price.
-
Barry
(@_Barry_OG) reported
@virginmedia Still within a 24 hour period before being advised to call. Ran tests through the virgin media website yesterday. Issues identified in the area, call in 24 hours if the issue still persists.