Virgin Media Outage Report in Whitchurch, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Whitchurch, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Milton Keynes, Berkhamsted and Thame.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Wi-fi | |
| Aylesbury |
Internet | |
| Milton Keynes |
Internet | |
| Aylesbury |
Internet | |
| Berkhamsted |
Internet | |
| Milton Keynes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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teress mclarty
(@teressc) reported
from
Aylesbury Vale, England
@richardbranson your Virgin call centre people have broken my husband! #virginmedia
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@adampowley @VirginMediaCorp They don't have any provision for anything that might be described as customer service let alone anything that would allow their customers to communicate with them #VirginMedia
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia My fibre broadband has just gone down
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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Tim Kirkby
(@rebmit1) reported
from
Wendover, England
@virginmedia extremely dissatisfied, disappointed with the customer service I have recevied today. I have had repeated issues with My WiFi, mitliple phone calls, two engineers and I still have a poor service. Customer services said today they cannot help. Brilliant... #fuming
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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the Parrot man
(@Lindz2000) reported
from
Aylesbury Vale, England
@virginmedia @Nebularusart Down
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Luke Delahunty
(@LukeDelahunty) reported
from
Aylesbury Vale, England
@virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia It is your job to apologise but I’m not alone in expressing dissatisfaction at the level of customer service at VM. That aside, I want to know why my router drops its connection almost daily causing me to power cycle my network chain in order to restore services to all devices
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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Matthew SladePedrick
(@Mattpsp) reported
from
Leighton Buzzard, England
Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters
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Hemz
(@HemzahAhmed) reported
from
Aylesbury Vale, England
@virginmedia Appalling customer service from you guys. After having spent 25mins on hold, I get on but only to be cut off after a short conversation in which the guy on the end didn’t have a clue what he was talking about. Shocking when you consider what we pay on monthly basis!
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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Barry Stanbridge
(@barrystanbridge) reported
from
Leighton Buzzard, England
So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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Daniel Pett
(@DEJPett) reported
from
Aldbury, England
Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.
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Alisdair Smith
(@alisdairrmsmith) reported
from
Berkhamsted, England
@SkyHelpTeam that's on the Sky Sports App as a @virginmedia customer but they don't provide customer services obvs
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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peepeeels
(@peepeeels) reported
@LutzSchueler Bet you feel great! I’m on the middle of raising a complaint to @virginmedia about having to pay £25 extra a month for an @o2 SIM card I don’t need or want!
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FloatingSoles
(@FloatingSoles) reported
@virginmedia internets down in Ls9 and 1hr waiting to speak to someone. Can you confirm your internets broken & about as much use as an ashtray on a motorbike?
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Mark Burns
(@markb760) reported
@virginmedia I don’t normally take to this platform but… I have been waiting since 22nd September for you to install my Broadband. Unlike your lovely call centre staff your customer service is the worst I have encountered. Am I alone?
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seldomseenkid
(@seldomseenkid) reported
@virginmedia Business. Went down at 3.03 yesterday afternoon; up and running at 8.20 am this morning. Down for 5 hours on Thursday. Makes remote working rather tricky.
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Bindi Boo
(@bindi130305) reported
@virginmedia And I've just had someone ring me again to flog me your broadband. I asked why they were calling because I thought it was because of my complaint and she said it was on the back of my cancellation. Mind boggling.
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Tariq Jabbar
(@TariqJabbar80) reported
@bt_uk BT TALK TALK SKY Which gives me a maximum of 68mb per second All use the same openreach network and because of that I'm stuck with Virgin media and it costs me an arm and a leg for the service which I can get 300mb per second being an avid gamer
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Deb Brooker
(@Brooker1Deb) reported
@virginmedia just spent over 2 hours on a phone call to virgin media still with no resolution on my complaint that has been running since Aug 18th. Dreadful customer services extremely frustrating company to try and deal with
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FloatingSoles
(@FloatingSoles) reported
@virginmedia There’s no known issues apparently on your service checker & I imagine it’s easier to contact the spirit world than speak to someone at Virgin
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Richard Noble
(@Richard09499442) reported
@virginmedia Hi AG, i have done that multiple times, ive spent hours on the phone explaining everything multiple times, all i want to do is access the app on my phone but i dont receive the email to verify my username. Its not your fault personally but it has been awful customer service.
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David Rogers
(@davidrog) reported
@virginmedia We have an engineer coming Friday - I'm sure he'll fix issues. But getting to point of talking to someone and agreeing on needing engineer was very painful and time consuming. I'm sure many people would give up and suffer and cancel VM account (if they found out how to do that!)