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Virgin Media

Virgin Media outages and service status in Whitchurch, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Whitchurch, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • 70% TV (70%)
  • 20% Internet (20%)
  • 10% E-mail (10%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Whitchurch, England

The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Aylesbury, Leighton Buzzard, and Aston Clinton.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Whitchurch, England

Latest outage, problems and issue reports in Whitchurch and nearby locations:

  • johnoenglish
    John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.

  • nannynoonoo1
    noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia HELP

  • bencrabtree7
    Ben 🦀 (@bencrabtree7) reported from Leighton-Linslade, England

    @virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.

  • johnoenglish
    John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2

  • Lindz2000
    the Parrot man (@Lindz2000) reported from Aylesbury Vale, England

    @virginmedia My fibre broadband has just gone down

  • sjdhatters
    Simon Dennis (@sjdhatters) reported from Aston Clinton, England

    @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

  • nannynoonoo1
    noo noo (@nannynoonoo1) reported from Leighton Buzzard, England

    @virginmedia Hold on someone just picked up the phone .... not going to get too excited as they normally hang up

  • theedthemed
    Ed Webb (@theedthemed) reported from Chesham Bois, England

    @virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.

  • LukeDelahunty
    Luke Delahunty (@LukeDelahunty) reported from Aylesbury Vale, England

    @virginmedia There’s not enough slack on the cable to fix a connector. It’ll need a new cable laying. I’m still waiting for the form for permission that I was promised days ago. Maybe the carrier pigeon got lost.

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.

  • aphethean
    Aaron Phethean (@aphethean) reported from Berkhamsted, England

    Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

  • hassanrh
    Raza (@hassanrh) reported from Chesham Bois, England

    @virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router

  • CarryOnThom
    Thom Pirouet 🔶🇪🇺🏳️‍🌈 (@CarryOnThom) reported from Chesham Bois, England

    Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....

  • GeoRog7
    Geo 🍍 (@GeoRog7) reported from Milton Keynes, England

    @virginmedia I agree they wont but if you see the loss i am getting of -82dbm from being 7 metres away surely a pod will expand coverage into that area with the poor signal strength? If i stand next door to the router i get my expected speeds - thanks

  • Mattpsp
    Matthew SladePedrick (@Mattpsp) reported from Leighton Buzzard, England

    Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡

  • LukeDelahunty
    Luke Delahunty (@LukeDelahunty) reported from Aylesbury Vale, England

    @virginmedia Thanks. I filed a complaint 6 days ago and unsurprisingly am yet to hear anything. I feel like I’m being quite negative about VM so I’d like to give you some praise. 2 things you’re good at: 1. Replying to Tweets. 2. Apologising. Unfortunately both not very helpful.

  • DEJPett
    Daniel Pett (@DEJPett) reported from Aldbury, England

    Any tech journalists out there looking into @virginmedia poor customer service, ping @jonnypett for a chat.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mansfield_Girl
    Jo (@Mansfield_Girl) reported

    @virginmedia Hi! Since 14th Grandad has got "Title Not Available" on all channels and experiencing intermittent issues with picture. Looks like not connected to Virgin Network but only option is wired when never has been wired?! Tried hard resets on both box and router.

  • MadeleineEbbs57
    Madeleine Ebbs (@MadeleineEbbs57) reported

    Virgin Media, The Tonight Show, Crime is down in Dublin???

  • TheAdamMarsden
    Adam Marsden (@TheAdamMarsden) reported

    @virginmedia absolute garbage- was told moving house would be a ‘smooth’ transition? Instead charging me for two accounts, harassed via email and phone. Told this would be resolved. ALL LIES. Now they’ve cut our internet off. DO NOT TRUST!

  • alantucker
    Alan (@alantucker) reported

    Finally got rid of @virginmedia broadband, TV and telephone services. Broadband is now supplied by @toobbroadband with a TV streaming service from @skytv

  • LaraMitchard
    Lara Mitchard (@LaraMitchard) reported

    @virginmedia There seems to be a broadband issue in HP1 as I have no services and your outage page has identified an issue. Any idea how long this will be down?

  • BryanGr68681814
    Bryan Green (@BryanGr68681814) reported

    @no1lino @virginmedia Morning Glenn, just had a message from @virginmedia to say services in our area are down, should be fixed by 5pm!!!

  • IamCarrieagain
    Carrie (@IamCarrieagain) reported

    A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

  • O2
    O2 (@O2) reported

    @arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.

  • Slugy__
    🐌🥤 (@Slugy__) reported

    @SnapeBS @virginmedia Yh when I was on vm his **** was aids

  • leedshippriest
    leedshippriest (@leedshippriest) reported

    Three broadband outages in LS16 in a week @virginmedia Not good enough get this sorted. We pay good money for this service