Virgin Media Outage Report in Whaley Bridge, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whaley Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whaley Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Whaley Bridge, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Macclesfield, Wilmslow and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whaley Bridge, England
Latest outage, problems and issue reports in Whaley Bridge and nearby locations:
-
sharron
(@shazmall) reported
from
Stockport, England
@virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson
-
christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia intermittent WiFi in Ashton under lyne all week, what is going on. You did works in the area last month and service has been worse than ever. Paying for the top broadband yet the service is appalling.
-
Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia having huge problems with our TiVo box freezing and not working at the speed of the changer. Any tips please
-
Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing green and red lights
-
Marija McGuinness
(@ria_louise) reported
from
Stockport, England
@virginmedia why do you allow paying customers to wait only an hour have no service hurry up or I’ll cancel
-
VonVon
(@VonnyKingston) reported
from
Manchester, England
Really dissapointed with virgin media 'service'. Taking over £500 in one month from our dad who has dementia. Thought we had sorted it out yesterday then today they once again cutt off his TV lifeline so now he can't watch TV. Going to set him up with SKY TV
-
Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
@virginmedia I was using NowTv so thats why the connection cut. I stream TV more than anything which is why I'm having so many issues as your broadband is so unreliable
-
Blast Tundra
(@blast_tundra) reported
from
Cheadle Hulme, England
@SonosSupport Built a guest network for my Ring system but the Sonos is on the main network with all of the phones, laptops etc. Nothing has changed in terms of security etc - I'm not convinced that my Virgin Media equipment is not at fault, but literally everything else in the house is fine!
-
Daniel Mulligan
(@dannymull) reported
from
Cheadle Hulme, England
Why ******** do I pay a fortune to watch a 4ft Gary Windass acting gangsta in a 90's coat from Burton on ITV via Virgin Media when Netflix is putting gripping documentaries on like Don't **** with Cats!
-
Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia No known problems in the area but TiVo box is constantly misbehaving
-
Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky
-
Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing free and red lights
-
Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡
-
Lorraine Glover
(@penny62132920) reported
from
Strines, England
Just saved ten pound a month just by ringing #virginmedia great service
-
Nicky McCallan 🐝
(@NickyMcCallan) reported
from
Cheadle Hulme, England
@virginmedia WiFi down, TV signal keeps freezing and the online Service Checker says there is an issue in our area. Again! This is happening at least twice a week if not more.
-
sharron
(@shazmall) reported
from
Stockport, England
@virginmedia We have just been told our box is broken and getting a replacement on Monday
-
PAB the Grouch
(@PAB190968) reported
from
Manchester, England
@DebbyLewinton1 @virginmedia Same here in North Manchester. Been intermittent since 5 December, fix tomorrow apparently. Of course they don’t communicate directly to you, only found that out by ringing them. Had enough, moving to Sky in new year.
-
John Farrar
(@Johnnyfstoke) reported
from
Cheadle Hulme, England
@coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.
-
Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia Followed the link provided and that also out of service!!!!
-
My big fat British Bladder Tumour
(@big_british) reported
from
Macclesfield, England
@virginmedia just tried calling you about my mums account .. she has vascular dementia and being told no one can help as she cannot remember password is ridiculous.. offered info on direct debit etc was told I was being put through to manager.. got cut off!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dazed&Confucius
(@chrisfishdish) reported
@virginmedia We cancelled almost immediately, way before 14 days and have the phone records to prove it. You are asking for 120 for a months bill plus 200 for cancelling outside of 14 days which is not the case. I’m now having to leave work to calm down an unwell and hysterical wife
-
Taimur Iqbal
(@TaimurI32983323) reported
@virginmedia your customer service is absolute **** my complaint number is C-2202221339
-
Ambamama
(@Ambamama) reported
@virginmedia @virginmedia Yeh thanks. You still can’t help. Just called back. You can reduce my package but I’ll only be paying £4 per month less. And to cancel you’re going to charge me £150. Thanks for absolutely F all.
-
H
(@Hollib0bz) reported
@virginmedia Planned outage was yesterday which we were well aware of and were notified about. There was nothing about. It fine I’ll write in and complain as the Twitter and customer service is as bad as the connection
-
Aaron Collier
(@mrmerv77) reported
@virginmedia Hi ,really be great if you could give me a DM about my broadband issues .As I can’t talk to a voice that’s not automated through your contact numbers
-
Tom
(@tomwinter999) reported
@virginmedia I've checked the service checker and it says there is work in my area but the signal has been terrible since we moved here in back in August
-
Mark Renton
(@markarenton) reported
@virginmedia So I did call 150, and cancelled my broadband. Only now (1 month later) you are telling me it’s not cancelled. This truly is appalling customer service. I have now been on hold to 150 for 30mins trying to sort this out. Expect cancellation from me now
-
simon le vans 💙
(@simonlevans) reported
@virginmedia It says Looks like there are issues in your postcode affecting your services There's a broadband issue in your area and our engineers are on the case to fix things. Check back here at any time for updates.
-
Gunnergal
(@gunnergal18) reported
Anyone else experiencing an outage in the london area - Wifi stopped working about 15 minutes ago #virginmedia #virgin #wifi
-
Shell Bryson
(@shellbryson) reported
@virginmedia Please, please, please increase the upload speeds on your services. I currently have the gigabit service which is excellent (solid 990Mbit downloads), but 50Mbit upload is pitiful. Uploading video is painful.