Virgin Media Outage Report in Trentham, Stoke-on-Trent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trentham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trentham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Trentham, Stoke-on-Trent, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Stafford and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Trentham, England
Latest outage, problems and issue reports in Trentham and nearby locations:
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Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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Chris Walton
(@Ohrate_Tri) reported
from
Stoke-on-Trent, England
@virginmedia how do I organise a home move service. I’ve been on hold on the online chat since yesterday teatime. No one is answering or speaking to me in there.
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Beth Emma
(@beth_emma_) reported
from
Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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Moorland
(@moorland2) reported
from
Endon, England
@virginmedia trying to contact you and all I keep getting is a stupid repetitive bot
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Allan Webb
(@allanwebb69) reported
from
Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
@virginmedia considering my number isn't on the directory and I've never given it out to anyone, it's funny how I am getting so many scam and cold calls.
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#bandit4president
(@xTrustBandit) reported
from
Stoke-on-Trent, England
@virginmedia u guys ******* suck . Worst internet UK
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Emily-jaye collins.
(@EmzeeJaye) reported
from
Stafford, England
Virgin media really need to pull their finger out. Don't boast a service that you simply cannot provide. What a bloody joke. #virginmedia #failmedia
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Rocketman_86
(@Rocketman_86) reported
from
Stoke-on-Trent, England
@virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance
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StaffordBooks&Comics
(@booksandcomics) reported
from
Stafford, England
Right in the middle of hosting a virtual pub quiz with friends from around the world and our WiFi with @virginmedia cuts out. It’s been fine all the way through lock down, unsure why these past few days it has been awful...#virginmediadown
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Moorland
(@moorland2) reported
from
Endon, England
We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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Connor / MN
(@CJMontford) reported
from
Newcastle-under-Lyme District, England
Virgin Media is DOG AWFUL
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Rocketman_86
(@Rocketman_86) reported
from
Stoke-on-Trent, England
@virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them
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bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
No stream at the minute guys has virgin media has gone down more than my girlfriend 🙁🙁hopefully I will get on later guys.
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cara
(@PeachyBeechy) reported
from
Stoke-on-Trent, England
@virginmedia is there an issue with the internet service in ST4 Stoke on Trent?
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them
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Claire Holdcroft
(@mrsclholdcroft) reported
from
Stafford, England
Trying to speak to @virginmedia is so hard, trying to cancel my contract for nearly 2 months now. Does anyone ever get out?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Salthouse
(@Csider53) reported
@virginmedia This has now been sent for the 3rd time. Since the reported on the 6th of this month I have had no phone line and my Internet coverage within the household has been poor.
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Steve
(@Swabsy1810) reported
@virginmedia since my free upgrade for having Virgin and O2 (Volt) my Virgin Broadband has never tested over my original 200mbps consistently, Iyn fact I’ve never had to reboot so often. "What Volt giveth, Virgin taketh away"
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caoimhe
(@caoimhec) reported
@virginmedia Someone called May (I believe) called me out of the blue last night after my phone calls yesterday to say they would be the person managing my issue & would contact me the following day...its now 1:30am. I'm gonna guess May isn't calling!
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Jimmy Swanston
(@jimswanstonlive) reported
@virginmedia Got router problems can’t seem to have secure WiFi looks like someone got into my router settings and changed the MAC address I can’t see what is connected now on my network I want this router replaced
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Dougie
(@_dougmister) reported
@JohnUTFT @virginmedia There was a fault with my line but they kept putting me off cause they have to pay bt to fix it, their modem was crap too, 1st and last time I used them. Should be done for false advertising, big business get away with what ever they like.
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H!DDN_O
(@HiDDN_O) reported
@virginmedia FEELS LIKE IM RIDING ******* WAVES WITH YOUR **** INTERNET, WIFI DROPS BEFORE THE TEST IS EVEN FINISHED, GOES BACK UP FOR 2 MINS IF THAT & THEN IM BACK ON TWITTER TELLING YOU HOW **** YOUR ARE!!! SORT YOUR ******* SERVICE NOW!!!
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John
(@JohnUTFT) reported
@_dougmister @virginmedia Joined them when we moved house in Jan worst thing I have ever done you might get 200 MB download speed but that means nothing if the software is shite it doesn't work in my kids room and doesn't work in my room which is directly on top of the hub
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Heather Bennett
(@Satchi1) reported
Rather than #Volt supercharging my broadband @virginmedia @O2 it's gotten really slow!
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lynne 💜🤍💚
(@lynne83119312) reported
@virginmedia 2hours and 45 mins n your chat today to get an itemised bill with no success your customer service is shocking!!! 🤬🤬🤬
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okan sarıca
(@okansarica) reported
@virginmedia As they advise to wait so do you agree that higher than 1 month is a normal time to connect a customer?