Virgin Media Outage Report in Tintwistle, Derbyshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Tintwistle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tintwistle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Tintwistle, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Holmfirth, Stockport, Ashton-under-Lyne, Oldham, and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 1 day ago |
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Manchester
|
Internet | 2 days ago |
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Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tintwistle, England
Latest outage, problems and issue reports in Tintwistle and nearby locations:
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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Bradley Smith (@OldhamBradd) reported from Oldham, England@SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin
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Ian Pike 🏴 (@IanPike) reported from Cheadle Hulme, England@virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail
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Martin Spiers (@martinaspiers) reported from Tintwistle, England@virginmedia Web chat > hopeless for non-customers Webform > asks you to sign in Phone > costs time & money Post > ditto
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Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw
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Smaher (@Smaher_01) reported from Oldham, England@virginmedia You have the worst possible customer services. I've been trying to get in touch with an agent to just cancel my contract and I've been waiting for three days!! The number that you've written in the website just keep taking you round in circles without putting you
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CTB Christina T Blaney (@CTB_ChristinaTB) reported from Oldham, England@virginmedia I just called that and it said there were no issues in my area?! So is it wrong or have they been fixed? Because it hasn't
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England@virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
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BAC (@BAC64) reported from Rochdale, England@virginmedia sucks ol16 again. what is it I'm paying for. Its impossible to work and impossible to watch netflix
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Давид Гора (@twiddlemeister) reported from Cheadle Hulme, EnglandThank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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Ian Pike 🏴 (@IanPike) reported from Cheadle Hulme, England@virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged
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Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more
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Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, EnglandAs a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ashton-under-Lyne, England@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
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Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
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Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.
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Mrs Jordan -Johnson (@Natterback) reported from Stockport, England@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
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harness68 (@harness68) reported from Oldham, England@virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me
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DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England@virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jakey Wakey (@Jakey_Wakie) reported@virginmedia Hi applied for intelligent WiFi and WiFi pods. I am on ultimate Oomph package, advised online that I am not eligible. Is this correct? My WiFi around the home is awful
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George (@georgethelliar) reported@virginmedia why is it so hard to contact someone from your team?!? phone number doesn't work and can't get on the web chat on the website!!
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brenda seddon (@brendaseddon) reported@virginmedia someone please resolve this issue 2 weeks without a home phone 65 year old husband land line is our life line cannot ring you because the land line is not working !!!!!!!! 17 years as a customer
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Jackie Lewis (@JackieL50390659) reported@virginmedia No issues in my area. I was a Virgin Mobile customer before, but left due to poor signal strength and calls cutting off. Now 4 years later it is exactly the same. I was with EE and there were no signal issues. I regret leaving EE. I believe it is poor signal with Virgin
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Lizzie Jenner (she/her) 🏳️🌈 (@EJennerSLT) reported@MeadsLiam @virginmedia Do you get the impression that something major is going on at #virginmedia? I've had a similar experience. Promised multiple times that I'd get a call back and they never did. We're stuck with a fitted cable but no hub so no Internet. Engineer quoted #importation issues.
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Babs 🐝 (@mcfcbabs) reported@rosiepresc1 It sort of depends on location. You’ll be best using the comparison sites which’ll give you a rough idea of speeds. Basically anyone other than Virgin Media/Hyperoptic will run on BT’s copper network.. so all the other providers rent off BT’s lines. Hope that makes sense
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HarrisonUSW (@UswHarrison) reported@virginmedia the internet went down around 12am last night and hasnt come back on, tried all the resets and factory reset like suggested and still nothing, connected without internet is what keeps showing up, looked on outage and many cases of this around currently but no fix yet
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JimJaam (@JimJaamPlays) reported@virginmedia Can you advise how I can go about talking to someone to explain my issue? As I’ve said, I can only get through to an automated message, regardless of what I put in.
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Kieran Smith (@Kieran_smith9) reported@virginmedia hi, can you tell me why the WiFi speed is so bad! I’m having to use my phone data because the WiFi is shocking, I’ve now only got 2gb left! Please get in contact with me!
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Ashley Sheridan (@AshleyJSheridan) reported@virginmedia I've already tried to contact you via the online messaging system on your website (no reply in almost an hour), and left a further complaint via the form on your website. As a human being, don't you think that that summary is pretty crap?