Virgin Media Outage Report in Tintwistle, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tintwistle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tintwistle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tintwistle, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Holmfirth, Cheadle, Hyde, Stalybridge, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tintwistle, England
Latest outage, problems and issue reports in Tintwistle and nearby locations:
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬
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Sarah Cassidy 🐝
(@SarahCassidy) reported
from
Manchester, England
Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡
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Jamie McDonald
(@lambtiger) reported
from
Cheadle Hulme, England
Truly appalling customer service from @virginmedia. Due an engineer visit today: he’s just rung to say your call centre raised the job incorrectly and he’s not coming as they don’t carry the stock any more. No apology, no lifeline, no empathy. Shocking.
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line
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Wes Grundy
(@wesgrundy) reported
from
Bredbury, England
@virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
Over 3 hours and counting on the phone to @virginmedia , spoken to 5 different people and put on hold for the 6th time now. Issue yet to be resolved 🤬🤬🤬 #vpoorcustomerservice #timeforachange
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Gareth Longley
(@garethlongley) reported
from
Salford, England
@virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!
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Sally pickford
(@salpea77) reported
from
Stockport, England
@virginmedia code v210 on the tv how can I get help for this??
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chris petchelli
(@Petchelli) reported
from
Rochdale, England
@virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia Thank you for your response. I have submitted a complaint, although I’ve no response to that either. Our internet is shocking and we’ve got a temp fix outside which needs to be made permanent from 4 wks ago. Paying a lot for nothing currently
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Danny Peacock
(@Whosyourdaddy19) reported
from
Manchester, England
Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!
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geoff george
(@ggfeb62) reported
from
Oldham, England
@ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia What details do you require in any text I send?? Seems a bit odd considering you should already have my complaint and my details 🤔 we’ve established I don’t have a ref number, so further info will assist??
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia I don’t. When I submitted the complaint (2nd) I chose the telephone call option, using my home number. I haven’t received any call to date!!
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shark Trager
(@Shark_Trager) reported
@shappir @virginmedia @Ofcom Sadly Virgin are the torture of customer satisfacton.
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Fraser Edes
(@EdesFraser) reported
@richardbranson listen mate your virgin media customer service is shocking, my Internet been down for 24 hours all I get is were looking into it, get back in the country and sort it out.
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H.Europe
(@hazel_wallis) reported
@virginmedia What on earth is the point? Everytime one of your customer "service" team answer the phone I (as a customer) have to repeat my whole query again. I am 100% certain this is the norm with V.M. Your service is disgraceful.
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Elaine Steinberg
(@ElaineSB57) reported
@virginmedia Yes it says it will be fixed by 12.50 today, but this is happening on a daily basis not just a 1 off. Eg tomorrow could go off again at any time & have to check service status yet again. The problem needs to be fixed to stop this ongoing issue. Will customers get compensation?
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Garry
(@coupe_garry) reported
@MargueriteAlexa @virginmedia I can't recommend their help enough. You have to show that you've given them a chance. But go for it.
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Robert Pinfold
(@Gamer_Rob_90) reported
@virginmedia Supposed to sort me out a new hub but never got back to me. So this is pretty much gonna be the final nail in the coffin
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RV
(@rv10001) reported
hi @virginmedia. finally a day off after a stressful week. and my broadband isn't working which is making me a bit mad. is there a local issue in Vauxhall/SW8?
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Afton Water 🏴🇪🇺 #indyref2
(@AftonWater) reported
@virginmedia Hi please can you send the link for the chat. Sorry for the delay, but wi-fi issues!
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Aimee Cook
(@Aimeeleighcxxx) reported
Fuming the internet is down @virginmedia - wanted to blast some Shania Twain off my Alexa whilst cleaning 😫
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Robert Pinfold
(@Gamer_Rob_90) reported
@virginmedia All it tells me to do is check the cables are plugged in properly, and when I press more help it just says to call you. I've done this many, many times. I don't know why it is so hard to just get a replacement hub? Just to try to eliminate the problems