Virgin Media Outage Report in Shepley, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shepley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Huddersfield, Batley, Halifax, Sheffield, Dewsbury, Holmfirth, Wakefield, Ossett, Cleckheaton, Barnsley, Heckmondwike, Sowerby Bridge and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Wi-fi | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
TV | |
| Halifax |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
Virgin Media have been absolutely terrible since we recently joined them in October. Currently have no internet connectivity to the house and there is (apparently) nothing they can do about it until they send out an engineer. Absolutely won’t be recommending them to anyone.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Owen1257
(@owen1257) reported
from
Huddersfield, England
@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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Rees
(@Rees_2807) reported
from
Huddersfield, England
@virginmedia am not happy my has internet gone down half way through @Power_STARZ finale kmmmmmt
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Gary Steele
(@steeleygash) reported
from
Barnsley, England
@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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Porrohman
(@AndyHiggs1) reported
from
Huddersfield, England
@virginmedia how are we supposed to get in touch with you over a box problem when you say the email address that you send the bill to isn't recognised 🤔
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia why am h getting the message that my cable is broken
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
@virginmedia Been on the phone twice today in relation to this. My broadband is now being monitored (apparently) for the next 24 hours. An engineer will then be booked, depending on the results. It’s not good enough when I’ve had nearly as many engineer visits than months using your service!
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Phil J
(@TWO_Librans) reported
from
Sheffield, England
@virginmedia Just want to lower my bill or cancel
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Pratley
(@Pratjeffley) reported
@virginmedia He said that, as the “virtual technician” would attempt to resolve the issue, there was no need to schedule a visit. So there is no progress and no prospect of a technician appearing in person.
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Thunder-Paws
(@Tokala_Foxy) reported
@virginmedia Feel free to dm if you want additional customer information, the lines are a nightmare for getting disconnected when waiting for help or being transferred between nations.
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Amar Singh
(@amzjatt7) reported
@virginmedia As per usual...no one has turned up on the agreed date and I've waited a further 2 days..shocking customer service.
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ʕ•́ᴥ•̀ʔっ♡
(@nowitsavibe) reported
.@virginmedia .@virginhelp our wifi has been broken or slow for months, we can't even work at home. We've called customer service and emailed resolutions and at every stage we get generic replies which avoid providing proper help/support. What are you going to do about this?
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Josh
(@JoshFWhite) reported
@virginmedia Update: on your status update you have claimed to have fixed the issue and there are no known problems. Why does my internet keep cutting out intermittently then?
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root@Noob
(@rootNoob_) reported
Disclaimer: I'm not picking on @virginmedia BT's *support* has gone downhill if you're a residential customer, you're not even guaranteed a UK callcenter. Their business support however remains good, the scottish call-center is good.
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Brian
(@Fulhamtweet) reported
And now I have to pay Virgin Media extra to remedy the situation. This is outrageous and will cause me to find a better internet supplier ASAP. Crappy customer service.
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Judith Parker💙
(@JudithParker2) reported
@virginmedia haven’t had any service on my i phone all evening. What’s going on?
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Francesco Savino
(@Fsavino) reported
@virginmedia Why do your agents make promises to resolve issues when clearly nothing is done. I’ve been in contact FIVE times about this and am promised every time that it will be sorted.
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🇺🇦 Nathan Warnick 🇺🇦
(@DH5tv) reported
@ItsJustTac @virginmedia I'm guessing outage..