Virgin Media Outage Report in Shepley, Kirklees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shepley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Wakefield, Dewsbury, Liversedge, Cleckheaton, Halifax, Huddersfield, Sheffield, Mirfield, Barnsley, Brighouse and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Total Blackout | |
| Dewsbury |
Internet | |
| Liversedge |
||
| Cleckheaton |
Total Blackout | |
| Wakefield |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@jmarchy @virginmedia Been alright with us so far mate. But the service today has been absolutely woeful. Nobody has been able to give me an answer, so basically I’m currently paying for something I’m not getting.
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Adele Hall❤
(@spikeshunny) reported
from
Brighouse, England
@virginmedia Nope this service is a joke
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Simon 🏆🏆🏆🏆
(@cleggy1966) reported
from
Huddersfield, England
@virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website
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theslickster
(@66slick) reported
from
Gildersome, England
@virginmedia please , please , please let me cancel my contract !!!!, even on the website it doesn’t give a f—king option Jesus Christ , Branson if I ever see you in person !!!
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
@virginmedia My service is faulty because I don’t have it. We moved home two weeks ago and were told someone would be here yesterday to install. Nobody turned up. And now nobody can tell me exactly when I should expect someone!
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Danny Gartside™
(@Danny_Gartside) reported
from
Crigglestone, England
@virginmedia hi folks. Struggling to get some support. I have no connections for my hub to tv box. Struggling
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia I have gone through all of this already with @virginmedia on numorous occasion. I have a complaint reference and I still after 5 weeks hard a phone call as promised. The WiFi drop out, we can’t use any device on WiFi as it just does work.
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rubyloonat
(@rubyloonat) reported
from
Dewsbury, England
Fix the connection @virginmedia no internet all morning and afternoon 🙄so frustrating #virginmediadown
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Simon Scott
(@simonjs) reported
from
Sheffield, England
@virginmedia Never mind, I’ve sorted it. 56 minutes on the phone this time, but at least I got through to someone.
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@virginmedia Lol 😂 oh @virginmedia how you never fail to understand. I’ve gone over of this had 2 engineers to home a manager has been meaning to call me for 3-4 weeks
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Adam Hawksworth
(@AHawksworth1) reported
from
Barnsley, England
Internet has gone down 4 times in the space of 25 minutes @virginmedia Sort it out.
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Andrew Tynan
(@andyairfix) reported
from
Crigglestone, England
@virginmedia After 10!! Yes 10 phone calls to customer services over the last week,we are still waiting for confirmation that a Booster has been dispatched and not one advisor can answer the question.#frustrating#appauling😡customerservice#nonethewiser!
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Andrew Challenger
(@blade4life17) reported
from
Sheffield, England
@virginmedia how do I cancel my service with you as I no longer need it as I've moved address and it's not round the address I'm currently at
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kevin
(@madkev83) reported
from
Halifax, England
@virginmedia Hi yes said there was issues with all my services was supposed to be fixed by 6.05am but still happening now
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Scott Eaglen
(@ScottEaglen) reported
from
Wakefield, England
And now @virginmedia are saying they can’t see what the issue is. Absolutely incredible.
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Adele Hall❤
(@spikeshunny) reported
from
Huddersfield, England
@virginmedia I’ve already done that, and you’ve cancelled the engineer visit cos there is a network problem
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James Carter
(@james_m_carter) reported
from
Huddersfield, England
@LaurakBuzz @virginmedia Dito! I’ve been waiting for them to fix mine for around 2 months! Still waiting for a manager to call me back. Their customers service is despicable! They really don’t care but continue to take your money!
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Paul David Phillips
(@paul_phillips83) reported
from
Barnsley, England
@virginmedia how come all walking dead have now moved to virgin store when they were all on demand I’m a customer and my sister in law just joined was told it’s all on demand when they installed it yesterday now you have to buy them
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Harlam
(@HarlamTK) reported
from
Sheffield, England
Low and behold... @vmbusiness is down again on the first work day of the week. Makes me wonder how often this happens and I’m normally in the office so don’t notice... I can’t wait to one day move to somewhere where another provider can connect me to fibre optic internet
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TheIndianFireTrail
(@sankapil) reported
from
Halifax, England
@virginmedia network playing up since yesterday anything you can help with postcode HX3 Copley Halifax UK 😊 intermittent
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alyx Holcombe🤘🏼⚡
(@AlyxHolcombe) reported
@nelshylton @virginmedia VIRGIN MEDIA IS THE WORST!
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Daniel Hunt
(@Hunter111000) reported
@virginmedia @TSM_rawryy So basically you're saying "yes you're gonna have to pay to get our issue fixed"
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Kirsty McCann
(@Kmccann86) reported
@virginmedia Via your website and through CEO email on Sunday night/Monday morning respectively. I’ve had a terrible time dealing with the company on the phone, so we won’t be going there again.
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Phil
(@philmoore79) reported
@virginmedia Is it possible for her to get an upgrade to the hub 3? Should that sort the problem?
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Garold Warren
(@warren_to_the_g) reported
@TSBBCare terrible service. my internet as been down since 8am and you can't get an engineer out to me until next week. well that me direct debit cancelled and @virginmedia contacted
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Phyllis
(@phyldogg) reported
@virginmedia what is your problem, truly? I need to start billing you.
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Colin McLennan
(@luckycol71) reported
@virginmedia I need someone to provide an actual solution to the issue of multiple drop outs to my service. Has been happening off and on for a LONG time. Is someone able to call me? Can I DM you off Twitter to arrange that?
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Jordefault
(@jordefault) reported
@virginmedia An engineer is coming tomorrow for the second time. If it isn’t resolved, I’m going to have to cancel. I can’t do what I enjoy anymore & working from home is hell, not to mention my package doesn’t meet my contractual minimum speeds (not average).. this has gone on too long now.
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Emma Clayton
(@Emma_Clayton77) reported
@bl0ssomhill @virginmedia Yes, no service in N21
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anna (and 5 gold rings)
(@annaandthering) reported
@virginmedia You to allow me to talk with someone senior who will actually be able to resolve my issues.