Virgin Media Outage Report in Shepley, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shepley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Huddersfield, Dewsbury, Heckmondwike, Barnsley, Liversedge, Sheffield, Mirfield, Wakefield, Ossett, Cleckheaton, Sowerby Bridge and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Batley |
Wi-fi | |
| Batley |
Internet | |
| Halifax |
Total Blackout | |
| Halifax |
Internet | |
| Batley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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Jules Tee
(@xjuewx) reported
from
Sheffield, England
@virginmedia not good when my 82yr old mum was left with no phone service so no health emergency service and city wide alarm for the last 2 days.... not good enough !!!!
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Diane Caira
(@diddles1970) reported
from
Sheffield, England
@virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?
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Oli B
(@olibrown77) reported
from
Sheffield, England
@pauldevine1986 @virginmedia We are still down in S7. Nearly 24 hours now. Saying 2pm is the updated fix time. But that keeps getting pushed back 🙄😡
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia what's the issue with answering a call? Line went dead, my mum can't receive incoming texts and is due an upgrade. Your customer service is terrible, God only knows what will happen when I call for TV
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Sir Rodney Ffing 🇬🇧🥃👓📱📸
(@Gingernuts73) reported
from
Huddersfield, England
Anyone else having an issue with @virginmedia WiFi?
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?
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Mrs c
(@w47carr) reported
from
Barnsley, England
@virginmedia why am h getting the message that my cable is broken
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michael
(@r5008) reported
from
Greetland, England
@virginmedia Sorry one more qustion It says register loss of service Fix estimate: 11 October 21:15 Dose that mean someone will look at it ?
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Richard Gladwin
(@rwgladwin) reported
from
Sheffield, England
@virginmedia were there issues in S9 around 1020 this morning?
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Gary Steele
(@steeleygash) reported
from
Barnsley, England
@virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service
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Owen1257
(@owen1257) reported
from
Huddersfield, England
@HAWTToys I'm on Sky and their Internet service is 100 times better than Virgin media's
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Alison Pearson
(@pearson_alison) reported
from
Sheffield, England
@virginmedia why is the red button not working I've paid for this service
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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Joe Hirst
(@JoeMHirst) reported
from
Halifax, England
Virgin Media have been absolutely terrible since we recently joined them in October. Currently have no internet connectivity to the house and there is (apparently) nothing they can do about it until they send out an engineer. Absolutely won’t be recommending them to anyone.
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John Murphy
(@John_murphy1) reported
from
Sheffield, England
@virginmedia I’ve had that email. I’ve also had another email this morning saying they’re sorry to hear I’m unhappy with my broadband speed. I’m not! I’m unhappy with a call out charge being applied, which was promised to be reversed and never has been!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Stevenson
(@lukeyido) reported
@virginmedia your internet is a pile of garbage…. I go to speak to your customer service after being on hold for ages and they can’t understand my English! #Useless
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Matt 'Fozzii' Braxton
(@FozziiFPS) reported
@virginmedia WhatsApp team hasn't been able to do anything for almost two weeks now to help. Not only do some apps not work, but the box itself is incredibly slow and often can't even load details for 90% of channels. This was installed in February, how is it so incredibly bad already?
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl @virginmedia I've read all your messages. absolutely shocking behaviour from @virginmedia . They tried saying i had intermittent use as well but no proof to back it up. I dont have TV or phone so they can't try that on me. I also called them on the day of the problem.
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Stuart0000
(@Stuart_0000) reported
@virginmedia internet in my area disconnecting multiple times everyday (already 6 times today). Has been going on for MONTHS. Virgin are aware of the issue in the area and say it'll be fixed on this date, and then they give another date again and again. I cant stream because i DC constantly.
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Hayreddin Barbarossa
(@OghuzKh) reported
@virginmedia The problem is your stupid *** **** Internet connection dropping every 3 seconds and then you guys "telling me to reset the box" I'm shocked at how you still have custom
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Kelleeane Homer
(@kelleeane) reported
@virginmedia had zero services since the 5th Feb, been made to upgrade to get new equipment, monthly cost has gone up. Still no services but always taking money. This however isn't my problem...the modern say torture that you call customer services is. I feel like the samartins be involved.
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Tev
(@Tev46272840) reported
@virginmedia hi, on my account the phone number is wrong & app wont let me change it. Help
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Emer Sutherland
(@SutherlandEmer) reported
@virginmedia why is the support line cutting out when your website says it is open until 8pm?
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patrick mcgill
(@_mowgli73) reported
@virginmedia been no internet all day today,website said problem would be fixed by 17-45, just had a message that you have identified the problem and it will be fixed by 9-45 tomorrow morning, engineer been there since 8-45 this morning!!! Unacceptable.
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Matty
(@matty_90_) reported
@virginmedia please can you correct your customer help line, I have rang up to cancel my wifi & requested no new offers are provided when asked, that has been ignored & I have been put on hold for 10 minutes while they looked for more deals & hold again twice after I said no??