Virgin Media Outage Report in Shepley, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shepley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Wakefield, Sheffield, Huddersfield, Barnsley, Liversedge, Cleckheaton, Dewsbury, Holmfirth, Ossett, Heckmondwike and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Halifax |
Internet | |
| Wakefield |
Wi-fi | |
| Batley |
Internet | |
| Sheffield |
Wi-fi | |
| Wakefield |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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Claire Stewart
(@chococlaire77) reported
from
Sheffield, England
Well @virginmedia what a waste of our time today,we booked an engineer in the time slot 8-12,and nobody arrived I’m afraid.Tried contacting you,and can’t get through...can anyone help?
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zack jones
(@zackwynj) reported
from
Mirfield, England
why’s my wifi still **** @virginmedia
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
@virginmedia I pay £50 a month for my WiFi and Internet, any particular reason it keeps going down.....??
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@virginmedia WiFi constantly dropping out. How do I fix this plz
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Amy 🦉
(@Amy_1867) reported
from
Sheffield, England
@virginmedia whenever I’m on zoom upstairs and away from my route my wifi always seems to drop out. It’s always says my internet connection is unstable. I’ve restarted router etc is there anything else I can do to boost it
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia The mobile no. of the customer services chap who sold us the package. I’m not bothered about the phone line I just don’t won’t to be paying for TV we don’t have and I can’t phone virgin without my phone line or I’ll be charged.
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@virginmedia continually get cut off my broadband only to connect to box with no internet, its impossible to work from home with this level of service, issue getting worse. Got sent new box that wont connect too, time to leave I think before I loose my job!
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Gem 💎
(@28gem) reported
from
Wakefield, England
I have been trying since the 19th February to cancel my @virginmedia services. I can’t get through on the phone... ever! I’ve sent numerous messages which haven’t had any response.
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Chris Jay
(@CJay69) reported
from
Brighouse, England
@virginmedia why is it impossible to raise a complaint with you and actually speak with someone, always new will call you back, yet no one ever does.. #worseservice
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Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We got the first bill, the customer service guy was still answering my calls and he promised we wouldn’t be charged for TV. We were! Our next bill still has TV on and he is not replying to emails, texts or voicemails. One of the reasons we agreed to switch was personal service
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David Fincher
(@DaveFincher1984) reported
from
Mirfield, England
@virginmedia currently getting a spinning blue loading circle when trying to access the YouTube app via my v6 box. Any solution you suggest? Been like it for a few days now.
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David JS Dawkes-Hall 💙
(@statto95) reported
from
Hoyland Nether, England
And the 4th time today everything has gone down. How am I meant to run a medical company control room when my Internet keeps dropping out? @virginmedia are you going to pay the company for loss of income which is being suffered? Or me for that matter.....
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Leanne Rebecca
(@leannerains) reported
from
Sheffield, England
@SkyHelpTeam went to renew our sky package and they quote us £99 for new package deal bye bye sky il cancel our sky package and go somewhere else and maybe try @virginmedia #ripoff
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia joined for broadband, being charged for Tv package which we don’t have and a phone line which doesn’t work!!! Mobile no. given to us to discuss account won’t pick up or reply to messages or emails!!! Disgusting service!
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Jason Hemingway.
(@BesaJason) reported
from
Brighouse, England
It’s too cliche. Take to Twitter to praise @virginmedia and shortly after the service and signal becomes a shocker so you can’t even do the basics. Can’t even get support.
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Tom Clark
(@Ray_Lennox) reported
from
Sheffield, England
@virginmedia what is going on with WiFi in Sheffield. It’s been awful for weeks
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Catherine Gray
(@cathgray23) reported
from
Horbury, England
@virginmedia We discussed the Oomph package which I initially agreed to then changed my mind within the 14 days, informed the customer service guy, by phone, text and email, he said he would cancel. The engineer came and documented that TV had been refused and therefore didn’t install
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Paul (the original Ossett Terrier 🐶)
(@0ssettTerrier) reported
from
Ossett, England
@carltonnash @virginmedia Good luck! Unless they're trying to retain your business, they're as bad as @sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@Jamz6_) reported
Wtf is virginmedia playin at
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jennifer Horgan-Watt
(@jennyhw70) reported
Cannot believe it has been 3 days and @virginmedia have still not resolved the broadband issues. When you work for the NHS and you rely on your broadband it’s bloody ridiculous 🤬
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yasmin
(@yasming19) reported
@virginmedia the worst internet provider in history. Pay for VOLT M350 & have 3 WiFi pods around the house and the connection drops out several times a day. Complaints don’t work just reset your hub. Have another booster. We should not have issues trying to stream a tv program!
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skye_real
(@Mikajah2) reported
@virginmedia Hi! Are there any new updates regarding the outage? I am in Colchester, and still nothing since midnight. Your website says nothing is wrong. The router is fine. But the internet does not work.
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Ddddd
(@Ddddd94714622) reported
@virginmedia sort this broadband nonsense out !!!! I’ve used up all my mobile data due to this issue now !
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Halina Sawicki
(@ninawiski) reported
@virginmedia what on earth is going on in G43 area. Ongoing issues with TV since the 7th and now saying not being fixed until 11th. Will believe it when I see it.
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JB.
(@TheSE7_) reported
@virginmedia 3 days now of awful connection. Can’t even play online gaming without ridiculous lag. Assume you’ll be refunding customers heavily for the ongoing problems?
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Jack Squared
(@JackSquaredLair) reported
@virginmedia i’ve done that twice and it changes nothing i don’t know if it’s an issue with the box or just the red button service not working cos the channel is working fine for the league one game they’re showing
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Dave 🐹
(@sudoaptgetlife) reported
@virginmedia Your retentions team are crap, they couldn’t match the price that new customers are being offered so I’ve cancelled my contract. They initially only offered me £3 discount! Your company is a joke.
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David Lemon
(@DavidLemon777) reported
@virginmedia Ha! You think I haven't tried. 5th person has put me on hold. I just want to shut down the account because you failed to send an engineer 5 times. No amount of apologies can make up for the inconvenience your non-service has caused.