Virgin Media Outage Report in Shepley, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Shepley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Wakefield, Sheffield, Huddersfield, Cleckheaton, Barnsley, Brighouse, Liversedge, Dewsbury, Holmfirth and Elland.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Batley |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia Ive worked in customer service all of my working life (multiple roles inc manager of a Nandos -which is testing 🤪) I have the patience of a saint, I understand mistakes happen, but this is honestly a joke.
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Nick King
(@nickkingone) reported
from
Sheffield, England
@virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
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Jeremy Broadhead
(@JezBroadhead) reported
from
Ossett, England
@virginmedia not even started my relationship with you. And I find your customer service is even worse than Sky’s. Disgusted is not the word
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mathew duffy
(@duffy_mathew) reported
from
Rothwell, England
@virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia It's terrible no picture no internet
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia it's terrible again guys I'm trying to watch the football upstairs
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud
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arsenal86
(@marcd86) reported
from
Huddersfield, England
@virginmedia have been an absolute sack of shit for last few days
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻
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John Foster
(@JohnFoster1969) reported
from
Sheffield, England
Once again let down by @virginmedia waited in for engineer to come fix V6 box again , only to have a card pushed through door saying I wasn’t home , absolutely fuming 😤 better get this sorted
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
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Lauren Browne
(@LaurenRach95) reported
from
Wakefield, England
@virginmedia Tried to ring numerous times now. The first time he was very rude. When I finally got through to someone else yesterday the gentleman told me someone would ring me back and no body has. Now I'm stuck on hold... Again. I think I'll be leaving.
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch
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Allybaba
(@allisonpaul_) reported
from
Huddersfield, England
@virginmedia - after setting bill, I asked to be directed to cancellations as I’ve really had enough. It’s never ending.Only for the agent to tell me “I can reduce your bill from £54 to £44”....MY PACKAGE IS SUPPOSED TO BE £44 ANYWAY. So I am STILL being over charged after a million calls (4)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stalstal
(@Stalstal2) reported
@virginmedia @mallowsw0rld It’s been like this for 2 days now, many others saying longer for them. Sort it out, it’s obviously not a problem on our end with the router or PlayStation itself but something to do with YOU. Fix it
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Steven Woods
(@ste11woods) reported
@virginmedia Issues recording, watching recordings, broadband dropping. Phone signal dropping, losing wages as a result. Can't get in touch with anyone. 3 days to get an answer via WhatsApp. Can't access account to view, ammend or cancel my account. Pretty much everything really.
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Tom Ferguson
(@tom10248) reported
@virginmedia There is nothing wrong with my phone - the problem is that I am paying for 5g and getting 3G speeds. I ran your diagnostic - it says my problem is resolved - it isn’t. Broadband has been down for over 27 hours now and your mobile signal is terrible. Why am I paying for this?
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regie
(@Boothieyyy) reported
Is @virginmedia is the worst company going atm
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Microsoft Office
(@AlfieMccrory) reported
@virginmedia regards to the issue in Belfast some people in my area are reconnected but I am still not and powered off the router and back on and I have manually reset it but yet nothing
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Rob
(@Browbar1) reported
@TanTheMan_95 @talulahbluebell @virginmedia Ooh, well….I’m considering leaving em after 7 years because they’re bloody awful now
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Jools
(@juliedrodgers) reported
@virginmedia How about sorting the signal in LS19? It’s been going in and out for weeks 😡
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John Illing
(@frenchjohntanna) reported
@virginmedia I’ve called 8 or 9 times in last six weeks. Apparently the boxes will be delivered 4thOct, but it shouldn’t have been this difficult. Terrible service
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Clint Moanalot
(@ajjmtwit) reported
@MoneySavingExp I haven't used my BT landline to make a call for over 3 years. Unfortunately it's not easy to negotiate a better deal elsewhere when you have your broadband with Virgin Media, TV with Sky and phone with BT. Yes, I know it was stupid, but I can only get decent BB speed via VM.
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Mark Baker
(@GoonerBadger) reported
@virginmedia Hi - down again tonight, both tv and internet. PE7 area. Wi findrops out most days for a few minutes here and there, though tonight has been for the last couple of hours.