Virgin Media Outage Report in Shepley, Kirklees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shepley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Shepley, Kirklees, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Batley, Sheffield, Barnsley, Heckmondwike, Sowerby Bridge, Huddersfield, Wakefield, Cleckheaton, Brighouse, Liversedge, Dewsbury and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Batley |
Internet | |
| Halifax |
Total Blackout | |
| Batley |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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Alyson Fisher
(@diamondfan25) reported
from
Huddersfield, England
@richardbranson @virginmedia never had an account with yourselves yet we have received a debt agency letter & bill saying we owe you money we have been with @SkyUK for nearly 10 yrs ADVISE ASAP
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Customer service i can forgive in this climate with people working from home
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia been on hold for 2hrs you finally answered and then cut me off. Brilliant customer services!!
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia Its off more times than its on of late. I'm still getting an intermittent line issue on my bb which ive had pretty much from day one and the whole service goes off in wakefield/ dewsbury area at least once a week. Its off now.
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Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@Ofcom why are you still allowing virgin media to provide intermittent tv, broadband and phone packages without punishment. In our area over the last two year they have provided an awful service. Constantly going down or intermittent. Horrible customer service.
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nicohobson
(@nicohobson) reported
from
Barnsley, England
@virginmedia hi , your text service is awful and your agent went missing for 20 mins after I passed security and then said they were going to be an hour? It took 2 days for you to get back in the first place
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Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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Mrs Emma Marsh
(@Emsie180) reported
from
Halifax, England
@virginmedia help please. I am unable to access my email due to possible spam (text rec from VM) but I am also unable to remember my security question and my date of the last bill so I'm stuck and cant reset my password. I've tried to ring but it cut off after 40mins...
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jordyn
(@jordynrosehtafc) reported
from
Huddersfield, England
Imagine my shock, our Virgin Media WiFi is down again
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Danny Bennett
(@DannyJBennett) reported
from
Gildersome, England
@virginmedia any danger you can sort out your customer service and answer the phone? Better things to do than be on hold all evening.
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Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
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Rev dave walker
(@Reverand_dave) reported
from
Horbury, England
@virginmedia I moved back to virgin in Feb as I had a house move and it wasn't on my new street.Soon as they put it in I switched back to you but it certainly isn't the "always on" service I remember. I've had a new tivo within 2 months. Line issue. And repeated loss of service.All in 6 month
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StuN UK
(@StuN_UK) reported
from
Sheffield, England
@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
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Lisa Severn
(@lisasevern) reported
from
Sheffield, England
@SkyHelpTeam wow, it's hard to buy a new service from you guys. You're in danger of making Virgin Media look good here
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Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@LucyAnnSturdyX) reported
@virginmedia is no one answering the phone today either? We know there is an issue but can someone at least answer their phone and sort out their website!
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steve Ruppenthal
(@RuppenthalSteve) reported
@virginmedia Not working in Redditch,Worcestershire!!!!
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Iscariot Reborn
(@IscariotReborn) reported
@chrisjudge007 @virginmedia Exactly what mine is showing. I'm not taking any comfort from their spammed responses, the website is down too and you can't get through to customer services. Was thinking of getting rid of the TV service, this has pretty much made up my mind on that count.
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JHS
(@angeljay1982) reported
@virginmedia My tv is down and so is virginmedia site. I have Internet but at a slower speed. I'm in Leeds
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LH
(@LiamHead_) reported
@virginmedia No **** have to spend time with my family now which I really don’t want to do
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The Wool Cave
(@thewoolcave1) reported
@virginmedia No service here in Leicestershire - looking forward to services resuming ASAP please
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Danny McL -the 45-
(@DannyMcL1967) reported
@virginmedia Service checker down too
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leroy smith
(@leroysmith1970) reported
@virginmedia is there problems with service OL4 area Oldham?
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Anne Brazier
(@annie_eab) reported
@SwindyMiller @virginmedia Here in Aylesbury too. TV rebooted, nothing. Website down. Virgin Media hopeless as usual!
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Debbie
(@Sparkles_Debz) reported
@mstorey2015 @virginmedia 100% not working in CR2