Virgin Media Outage Report in Swinton, Rotherham, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swinton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Swinton, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Barnsley, Doncaster, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Barnsley |
Total Blackout | |
| Barnsley |
Internet | |
| Sheffield |
TV | |
| Doncaster |
Wi-fi | |
| Barnsley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swinton, England
Latest outage, problems and issue reports in Swinton and nearby locations:
-
Adrian Thompson
(@AdieThompson) reported
from
Aston cum Aughton, England
@virginmedia broadband & TV down in area 14 since 1pm today (26th). App says bband restored at 6pm but ours still out, no reply on chat support been waiting online trying to keep phones clear
-
Saphy
(@Saphysaft) reported
from
Sheffield, England
@virginmedia could somebody help pleas? I have a question about a broadband package and installation that no FAQ or community question has answered (that I could find) and there is no phone number or live chat. Thanks in advance :)
-
Norman Perrin
(@CEjottings) reported
from
Sheffield, England
@virginmedia Rung 151 before. Just done again. Same recorded message. No help whatsoever. How about suspending my monthly charge until you sort out the problem?
-
Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Conisbrough, England
@virginmedia I'm visiting family in Denaby Main And the internet is terrible for a cable service! It keeps dropping out and SLOW!
-
Curt Davies
(@curt_curtdavies) reported
from
Conisbrough, England
@virginmedia can't connect to any WiFi device from my modem but its working with an Ethernet cable, tried rebooting multiple times but no joy, could you advise what is required to fix the fault please #virginmedia #WiFi
-
Ian Hart
(@kektyke1875) reported
from
Darton, England
@virginmedia hurry up and sort your service out. Been down most of day S75 region
-
Jordan Reid
(@JordRd) reported
from
Sheffield, England
@virginmedia broadband been down for over 2 weeks. Working intermittently. Phoned on numerous occasions, on hold for over an hour each time. Tried the messaging service. Respond only when I’m at work. Abysmal service/provider. My wife works from home and is having to us hotspot
-
Andy Welland
(@mechasquid) reported
from
Sheffield, England
@virginmedia hi there! Do you have a customer support email address at all? Broadband customer here. I can’t get through on phone or live chat and need to discuss service issues and wish to downgrade service. Hope you can help!
-
Samantha Harrison
(@SammyJT77) reported
from
Sheffield, England
@virginmedia how do you not have an email address for customer service? You are asking that we don’t call unless it’s urgent but then all other options (text bot in particular) are not fit for purpose.
-
Jo of JAM Artworks
(@jojo_oh_jojo) reported
from
Sheffield, England
@KatePinkSmith @virginmedia I finally made the break from Virgin last week, moved to BT. Shocking service all round xx
-
Jay🧘🏻♂️🧔🏻
(@Nude_Jay) reported
from
Sheffield, England
@openswimmer7 @virginmedia Really bad. In total yesterday spent 4.5 hours on the phone. Only wanted to renew, then everything else got broke on the way. Fingers crossed now sorted 😐
-
StuN UK
(@StuN_UK) reported
from
Sheffield, England
@SkyHelpTeam Losing patience waiting for you to contact me about changing my V1 Sky Q box for V2. Fed up with some UHD recordings having software errors. 6 months left on my contract but I’m considering taking a financial hit, terminating it & leaving for @Virginmedia
-
Derek Libberton 🏴
(@Yorkie_Jock) reported
from
Sheffield, England
@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
-
Stuart Bolton
(@stuartbquick) reported
from
Sheffield, England
@virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.
-
Rebecca Hardy
(@RebeccaRose_B) reported
from
Doncaster, England
@GoldenSilverGun @virginmedia We’ve had the same problem here. Been hung up on three times all after 40 minutes both yesterday and today. Now 30 minutes into holding again 😩
-
👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia Hi, no issues with Hub or my account so I’m guessing it was a scam call 😳
-
Steven Dixon
(@StevenDixon25) reported
from
Barnsley, England
@skytv and @virginmedia you are having a Reyt made tonight, ordered boxing and missed first half hour cause it wouldn’t come on, sound keeps going and now I’ve got some awful sounding crap crowd noises through. Sort it out ffs!!! #WhytePovetkin
-
Lewis H
(@LewisH90) reported
from
Darton, England
Stream down again because @virginmedia are incompetent! Catch you guys tomorrow if they can manage to sort it.
-
👻🤩DP 🤩👻
(@dawnproc) reported
from
Sheffield, England
@virginmedia why have you just contacted me to tell me my internet service will be disconnected in four hours as we need a new router?? We had one last week and you’ve been out to it twice since 😳
-
dale beverley
(@dale_beverley84) reported
from
Wombwell, England
@virginmedia why did you promise us broadband by today yet still an engineer has not been out to do the work then to install. This is shocking service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jayne Samuel-Walker💙🏴🇪🇺🏳️🌈#FBIW
(@TCMuffin) reported
@RichardJMurphy @virginmedia letter yesterday. Price rise will be RPI + 3.9%, i.e. the higher of the 2 common inflation measures 🤬 Jan 2023 RPI = 19.2% Jan 2023 CPI = 10.1% Even if RPI <= 0%, £ rise will be 3.9%. Why? From April 2024 you cannot cancel contract within 30 days of £ rise 🤬
-
Bryan Kavanagh (insert $8)
(@Thatsprettycoo7) reported
@virginmedia I've just checked and it is a fault your end. I've signed up to the text alerts. I wouldn't want to post messages with my postcode on via social media either. How do I claim compensation for this outage?
-
andrew mckinna
(@andrewmac_09) reported
@virginmedia To discuss my complaint. It was & I was promised a call back in 72 hours on Friday afternoon. You’ve broken your complaint’s procedure-why are you reluctant to actually talk to your customers via the phone, when things go wrong?
-
Willow the Wisp
(@WilloTheWisp99) reported
@virginmedia @BlokeWorking Listen, Virgin. Your customer service is rubbish. To raise prices by this much on top of the twaddle you pump out with no uplift in efficiency is an insult. You’re profiteering, pure and simple.
-
¶ Adam J Wall 🇬🇧
(@walderston) reported
Never mind @virginmedia push their crappy firmware again :( lost all speed. What is this crap
-
amina mangera
(@aminamangera1) reported
@virginmedia there has been intermittent breakdown of Internet in my area since February 7th and now no broadband! You say it won't be fixed until tomorrow! Appaling service.
-
G R A H A M
(@___GJS___) reported
The last sentence on @virginmedia’s phone message says they “want to provide good customer service”, clearly they do not practice what they preach!
-
Luke Stratton
(@lukestratton) reported
@virginmedia You didn’t answer my question.. why did I not receive any advance communication regarding this issue?
-
jane
(@janefedupwitho2) reported
@virginmedia No sorry, my problems are with @o2 not u
-
Catrin
(@luvcatrin) reported
@virginmedia Yes this is an issue we have had since we switched to virgin. We never have WiFi. But can’t seem to get virgin to get someone out to fix it. Can’t switch to sky as I’m locked in. So I’m paying all this money for something that has never worked