Virgin Media outages and service status in Swinton, England

Problems in the last 24 hours in Swinton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swinton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swinton, England

The most recent Virgin Media outage reports came from the following cities: Sheffield, Rotherham, Barnsley, and Doncaster.

City	Problem Type	Report Time
Sheffield	Internet	7 days ago
Sheffield	Internet	14 days ago
Sheffield	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Swinton, England

Latest outage, problems and issue reports in Swinton and nearby locations:

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 3 seconds ago from Barnsley, England

  @virginmedia still not gettingg full speed for connection on internet, very slow, phone lines a joke still to get through - Covid as per usual - fed up of slow speeds constantly after new router!!! Please sort yourselves out!!!

• 
  GiinaGii 🐱🌿 (@giinagii) reported 2 minutes ago from Sheffield, England

  @virginmedia Third time it's been down today now. Yes completely down, we have no Internet at all. What other services do you mean? We only have broadband with you. Yes, I've booked but not until next week, we CAN NOT have this service for 3-5 days before someone comes out?!

• 
  Marc Riley (@Sheffield_Boy) reported 6 minutes ago from Sheffield, England

  @virginmedia got a flashing Internet light on router that won't go away so my WiFi (and therefore TV/ streaming etc) not working. Tried rebooting, resetting, the works. Online help / faq no help. Are there any issues?

• 
  🇬🇧Russelena Jessie🇬🇧 (@loonylankylegs) reported 9 minutes ago from Barnsley, England

  @virginmedia No it's always slow lately

• 
  John Armitage (@ArmitageJohn) reported 13 minutes ago from Sheffield, England

  @virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!

• 
  Louis Romégoux (@RomegouxLouis) reported 17 minutes ago from Sheffield, England

  @virginmedia please sort the Sky Red button issue which is preventing Sheffield United fans subscribed to Virgin from experiencing the service they've paid for.

• 
  Barry Wilkinson (@millersfm2011) reported 17 minutes ago from Conisbrough, England

  @virginmedia Well this is a cracking start. A call back tomorrow rescues the situation. Been a virgin customer since broadband came along. Fingers crossed.

• 
  Mark Littlewood (@MarkRover) reported 17 minutes ago from Doncaster, England

  @virginmedia hi mobile phone signal and data very weak in Doncaster DN5 area. It's not the phone as WiFi is working fine. Virgin mobile signal been weak for 2 or 3 days is there an issue? I've already checked your status page no issue mentioned.

• 
  Callum 🏳️‍🌈 🔴⚪⚫ 🔰 (@Callum_SEND) reported 20 minutes ago from Brampton Bierlow, England

  @virginmedia I appreciate you trying to help. The issue is with the virgin contract being 18 months and the "new" o2 deal being 24 months and how this would impact as I looked to renegotiate in 18 months

• 
  Reece Bryan (@ReeceBryan94) reported 20 minutes ago from Wombwell, England

  @virginmedia when are you going to start issuing people the Hub 4 as the SH3 is useless for delivering wifi. Doesn’t help that you seem to be constantly having issues and massive speed problems over the last month. Any chance of us actually getting a service that we pay for?!

• 
  Andy Kershaw Media 🎙 (@andyksheffield) reported 23 minutes ago from Sheffield, England

  @virginmedia @lionsgateplusuk Wish I could enjoy this but my so called 500mb service is so poor I’ve virtually been without internet for a week. Finally your team viewed it as urgent because I do work from home on Zoom and…an engineer is coming on Tuesday. When BT Reach put full fibre in my area it’s bye bye

• 
  Gary Steele (@steeleygash) reported 28 minutes ago from Barnsley, England

  @virginmedia why is the red button on sky sports football not working no option to watch the live games ?? Poor service

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 34 minutes ago from Sheffield, England

  @virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help

• 
  Anita Whittaker (@summitsleap) reported 34 minutes ago from Conisbrough, England

  If you are going to cancel a contract and move to a new provider, don't rely on them taking action from your phone request. They can always say you didn't call then continue to charge for something more expensive, @virginmedia will then pass you to debt collection companies.😔

• 
  GAMING DRAGON (@GAMINGDRAGONUK) reported 36 minutes ago from Hoyland Nether, England

  @virginmedia I already have and I reported the fault bit it see like you have a service outage in my area

• 
  Diane Caira (@diddles1970) reported 38 minutes ago from Sheffield, England

  @virginmedia Do you have a business outage in S8? Can't get through to anyone. Wondering whether to send everyone home?

• 
  Callum 🏳️‍🌈 🔴⚪⚫ ☮️ (@Callum_SEND) reported 41 minutes ago from Brampton Bierlow, England

  @DysphasiaPV @virginmedia Product is good but customer service terrible

• 
  Victims Voice (@victimsvoice73) reported 44 minutes ago from Sheffield, England

  That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal

• 
  lettiebella🦉🇬🇧 (@lettielou05) reported 51 minutes ago from Sheffield, England

  @virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .

• 
  Rt. Hon Annie (@AnnielizzieSten) reported 59 minutes ago from Sheffield, England

  @virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith A Pearson (@keithapearson) reported 10 minutes ago

  @virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 13 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

• 
  Abby R (@abbyr6498) reported 14 minutes ago

  @virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased

• 
  V (@vp_matic) reported 15 minutes ago

  @virginmedia Broadband down since 7am this morning. With a secluded repair date of 2days from now! ‘Register of loss of service In Order to receive compensation’ impossible to locate on your app or any of your web pages? Yet a Price increase this month! Absolutely Shameful!!

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 15 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  Shaun (@shauny67) reported 20 minutes ago

  @virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.

• 
  Darren Coomer (@coomerdarren) reported 24 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Alloqui Strix (@AlloquiStrix) reported 26 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  jambino (@Jambino6_) reported 28 minutes ago

  @virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱

• 
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