Virgin Media Outage Report in Swanmore, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swanmore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Swanmore, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Fareham, Waterlooville, Havant, Eastleigh, Winchester, Cosham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Total Blackout | |
| Portsmouth |
Internet | |
| Fareham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swanmore, England
Latest outage, problems and issue reports in Swanmore and nearby locations:
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
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Matt Wick
(@MAFFYOU69) reported
from
Portsmouth, England
@virginmedia bt sports 2 absolute crap picture. Sort it out for the game.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia The advice given was call customer service on September 1st and ask for”transfer to voice over ip “ but as I’ve said can’t get through and I’ve had enough of sitting listening to terrible music for nearly 4 1/2 hours!!!
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working
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Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia you should be ashamed of the way you treat customers, no one contacts me , nobody wants to talk, disgraceful!!!!!!!
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh
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Sonya McLean
(@Sonnmclean) reported
from
Fareham, England
@billy77483355 @virginmedia So was told the same on the phone with Customer Services. Let’s see if this time the person actually delivers what she said she would!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Heather
(@heatherr9332) reported
@virginmedia Hi, this definitely doesn't work. After looking in your forums it seems as though I've been sent a stream remote which doesn't have the feature. Am I able to be sent an original remote so I can make use of the feature?
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Mr Midge
(@MRMIDGE) reported
@Jarvenis @virginmedia I’m with virgin and I have so many issues with my wifi, it’s ridiculous at times
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Nidster
(@Nidster13) reported
@virginmedia LU6, you guys found my account just fine when you cut off my service and made me pay £98 no fault of my own.
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LBLBLB
(@Theonlybarnett) reported
@virginmedia Yes and they can’t help. I have an appointment at the end of March, yet till then you (virgin) keep me at 1st line support level and can’t fix the quite clear problems with my account. I have contacted and spoken to many of your teams. But there is no escalation. 1st line only
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Ed Thomson
(@ThomsonEdwint) reported
@virginmedia I have sky sports with my tv package and have access to devices streaming Sky Sports. I have tv package Broadband and phone with Virgin! I have just taken a new contract because of your recent large increase.If you’re technical people won’t put off time to try things it won’t fix
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H🏴🇪🇺
(@noeasythis) reported
@virginmedia Decided to cancel my contract today after another price hike. Disconnection date 6/4 why have you disconnected me today??
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Phil Jacks
(@100Phish) reported
@virginmedia my internet is down. How long will it be down for this time?
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Caitlin
(@Caitlin29677218) reported
@virginmedia Last spoke on Saturday and they said they have escalated the issue (which has already been done before) I was told I would be called 4pm today but nobody called me.
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Mrs L
(@MrsLteacher31) reported
Call me cynical, but… our @virginmedia broadband & TV signal has been shocking for months. I cancelled on Sunday. I owe one more month. Since I cancelled it’s been even worse. Terrible service. Terrible company. Terrible ripoff. #VirginMediaRipOff #GreedyCompany
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XEON
(@XEON_Music77) reported
WOW so that issue with Virginmedia EPOHEC's/HEC's (Ethernet adaptors) is back it was fixed the past few days! Dropping connection like mad tonight wtf!