Virgin Media outages and service status in Stourport-on-Severn, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stourport-on-Severn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 13, 9:18 PM GMT+1.
- Internet (60%)
- Wi-fi (33%)
- E-mail (3%)
- Total Blackout (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stourport-on-Severn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stourport-on-Severn, England
The most recent Virgin Media outage reports came from the following cities: Dudley, Oldbury, Brierley Hill, Stourbridge, Bromsgrove, Kidderminster, Kingswinford, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley
|
Internet | 4 days ago |
|
Oldbury
|
Wi-fi | 7 days ago |
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Oldbury
|
Internet | 8 days ago |
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Oldbury
|
Wi-fi | 8 days ago |
|
Brierley Hill
|
Wi-fi | 9 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Stourport-on-Severn, England
Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:
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MH (@Mijan93243645) reported from Kidderminster, England@virginmedia I’m not paying the full amount for April and may, until you revie my bill for not getting my full service and I don’t receive my booster I am not paying a single penny, and I’m not contacting anyone. You sort it. DM if you want my account details
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Carol Dickinson (@carol_dd6) reported from Dudley, EnglandGutted that I’ve renewed my mobile contract with @virginmedia I don’t think I’ve ever had such bad customer service before. I’m still waiting for transcripts from my chats yesterday to complain to the Ombudsman about them. I will not be renewing with them again!
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Craig Brown (@CraigBrownGolf) reported from Dudley, England@virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!
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Chris Psaras (@chrispsaras) reported from Dudley, England@virginmedia it's the same old excuses. Told it would improve but still the same old inconsistent service I've received during the whole of the summer. Can never get through to anyone, complete waste of time today. Shocking customer service!
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jordy (@jordyanslow1) reported from Dudley, England@virginmedia any chance of an update regarding the outage in my local area regarding internet connection? It’s been down 2 days straight!
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Ian Dodd (@VINCIFMIanD) reported from Bromsgrove, England@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@virginmedia There is no issue that I can see. I’ve checked each time it has happened.
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J. Paul Murdock (@jpaulmurdock) reported from Dudley, England@virginmedia Was going to ask what problem was with your TV service in Wall Heath, West Mids. But looks like large swathes of country is down. Error code W02 doesnt mean anything. (Can't your service cope with warm weather?) No hope of watching @GreggAWallace and Masterchef Final
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MH (@Mijan93243645) reported from Kidderminster, England@virginmedia It was hard to contact you to follow up, I tried many ways but was getting no where as everything seemed to be on automated, however again in April I was having more issues and it got to a point I went on Twitter and someone responded with a text service but again like always
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Jackie Scott (@JackieScott_) reported from Dudley, England@virginmedia where do I send a complaint to make sure I'm heard rather than repeatedly disconnected? #Frustration
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Samantha 🏴 (@Samyg1) reported from Dudley, England@virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password
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Stu Parry (@Wolvostu) reported from Dudley, England@virginmedia absolutely awful customer service,no internet since Wed,promised by an engineer a new router would be delivered today,rang again this morning given a tracking num for Yodel,rang yodel they know nothing,spoke again to a Virgin assistant,absolutely no empathy even
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Steve Lees (@measlewolf) reported from Dudley, England@virginmedia do you have a known issue with the sports channels? They aren’t working and the phone-line cuts me out off.
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@virginmedia You can stick that. I suggest you fix the connection I’ve been having for weeks now, I can’t even load anything on my phone in the rook directly below. Before you ask I’ve done all the tests too then never heard back from you.
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Jack Turley (@mastergamelad) reported from Dudley, England@virginmedia You're call centers are terrible. Just got hung up on. having miss calls and rmails about "money i owe" which i do not. get back to me asap.
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Georgia (@georgiarec28) reported from Dudley, England@virginmedia bit annoyed at the service I’m receiving. I am trying to speak to someone about an order which is “parked” says someone will be in touch but no one has been? Can’t find an online chat and phone I give up being on hold!!!
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@LDTomo @virginmedia 3 times I’ve contacted them now & they’ve done **** all about it. Want £100+ to move a router as well the jokers.
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Neil (@Mr_neil_c) reported from Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Susan Johnson (@SusieWJr) reported from Dudley, England@virginmedia broadband down in my area. I pay nearly £100 pm for this ****. Time for a change I think 🤔
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Jord (@J8rde) reported from Dudley, England@virginmedia I've been on for nearly 9 hours trying to complain or cancel. Nobody answers the phone. I got put through to retention at 1030 am still no reply on chat and its now disconnected me. I'm cancelling my direct debit.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Bhoy Walton (@walton_bhoy) reported@virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.
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Anthony Ellis (@WentTimb) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Mr. Miyagi 🌴 (@GrumpyBiker1969) reported@O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical
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Shar 🏴 (@sharlewis58) reported@SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills
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Taz (@AppleTerence) reported@virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?
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ORIGINAL GOONER JOHN (@1947originalgo1) reported@virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.
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simon smythies (@SSmythies) reported@RyanHar03692827 @DAZNBoxing Ive just seen a lot of virgin media customers are having the same issue
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Jonathan Black (@jonblackbsb) reported@virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc
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Ed61 (@Ed6114) reported@virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service
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JS (@SweeneyJoanne) reported@virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!