Virgin Media Outage Report in Stockbridge, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Stockbridge, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockbridge, England
Latest outage, problems and issue reports in Stockbridge and nearby locations:
-
🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
-
Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
-
Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
-
Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
-
Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
-
Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
-
the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
-
Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
-
Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
-
Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
-
bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
-
sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
-
Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
-
Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
-
🏆🏆🏆🏆🏆🏆
(@_euanito) reported
from
Southampton, England
Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔
-
artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
-
Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
-
Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
-
mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
-
Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
𝐋𝐢𝐚𝐧𝐚𝐞𝐞♡.
(@Lianaeeee) reported
@virginmedia So how much money are you taking off our bills? And the people who lost out on money because they NEED connection in order to work should have even less taken off theirs from the outage. #virginmedia #virginmediadown
-
Glen Ashby
(@GlenAshby) reported
@ClassicSoulDJ I’m thinking you may have problems with your broadband - is it @virginmedia you’re using - their network is always having problems
-
Asif Moghal
(@mfg_moghal) reported
@virginmedia Your customer service is appalling, your prices are increasing yet the stability of your product is questionable. Perhaps I should just move to another service provider.
-
Serkan Bilal
(@serksb) reported
@Jb_radley @Le_Anne1984 @virginmedia I’ve never been able to get through always get stuck on a bot. Standard message sorry no one available try another time.
-
Gary Banks
(@GaryBan47314801) reported
from
Liverpool, England
@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
-
Dan ☯︎🏴
(@DanLewis1999) reported
from
Dalham, England
Fix your ******* wifi @virginmedia
-
Jackpot
(@Jackpoopp) reported
@virginmedia @doomed_em Can you use any other words than these, and provide actual decent customer service?
-
Am Fear Dorcha
(@FeardorchaR) reported
@virginmedia It's not an "issue", it's a serious problem caused by a dysfunctional corporation. The price rise was bad enough, on top of already high prices (£55 for just phone and broadband), but this has pushed me over the edge and I'm for the off. Beardie Branson can shove it up his hole.
-
Nick Kennedy
(@NickKennedy1986) reported
@virginmedia I knew there was an issue at 3am when my alarm failed over to mobile data as a backup. How did it take you til 8:20 to put the message out there? People will, to some degree, accept the downtime. They won't accept the poor comms to any degree.
-
Ricardo
(@ricardo15094501) reported
@virginmedia Haha! we have seen a repeat of an earlier issue which is causing intermittent broadband connectivity problems for some Virgin Media customers. We apologise again to those impacted our teams are continuing to work flat out to find the root cause of the problem and fix it.