Virgin Media Outage Report in Southam, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southam, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Southam, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, Coventry, Rugby and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Leamington Spa |
TV | |
| Royal Leamington Spa |
Internet | |
| Royal Leamington Spa |
Internet | |
| Coventry |
TV | |
| Royal Leamington Spa |
TV | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southam, England
Latest outage, problems and issue reports in Southam and nearby locations:
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Mars Audiac Quintet
(@Studio2Stereo) reported
from
Warwickshire, England
@naturalsystah @virginmedia Same here. Rubbish service.
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Ewan Davis
(@WoodcoteEwan) reported
from
Royal Leamington Spa, England
@vmbusiness you seem to have a major outage but I can find a status page with information on your website
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Ian Patch Partridge
(@patchpartridge) reported
from
Whitnash, England
@virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months
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Steve Valentine
(@SJV1957) reported
from
Warwickshire, England
@virginmedia you are next to useless. Broadband playing up all day and virtually unusable - phone up and when eventually get through to someone, they say they will do some checks, put me on hold and then after 15 minutes hang up! Pathetic
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CityGroundShelfSide
(@CityGroundShelf) reported
from
Wellesbourne Mountford, England
@virginmedia @CowburnMarc This is on YOU. Everybody else’s boxes and service is fine. Sort you’re shit out
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Adam Smith
(@SmithAdam75) reported
from
Rugby, England
@virginmedia Our broadband (Rugby area CV23) has been out of action since yesterday morning. I received a text to say it is fixed but it isn’t - the website says ETA for fix is 4pm today. The communication on this is very poor.
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Hi, I finally got through this morning. I received no counter offer to the one that Sky had offered me. And more importantly the agent I spoke with was very rude and hostile. Not sure she understood how to retain customers but you lost one today due to this poor customer service
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Ian Jones
(@jones_ianm) reported
from
Royal Leamington Spa, England
@SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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Auntie June Acts of Kindness 2019
(@BeproudLGBTQ22) reported
from
Warwickshire, England
@therealdeekelly @virginmedia he probably thought you said you wanted a Virgin, that couldnt talk, then said oh ******* woman,, how do you know he was a young Man, dont you mean cocky little shite lol xx
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zain
(@fxkxppy) reported
@virginmedia found out yesterday that it’s an area problem but it still hasn’t been fixed and we don’t have a concrete fix date. Still unable to partake in my classes and family unable to work from home. Is there any sort of portable wifi dongle or anything of the sort we can get for now?
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🌈 Kiandy, Brilliant Animator
(@kiandymundi) reported
@virginmedia Took me half a fking hour waiting to get through "Yeah should be on in 15 minutes, if not, call back" And what, wait in another 30m queue? Beyond atrocious service
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Leah Jordan
(@Leahjordan10) reported
@virginmedia Ive just signed up for 18 month contract with an extra booster- and been on hold for an 1hour and 47 mins waiting to get through to the booster team. Please help.
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Lizzie Jenner (she/her) 🏳️🌈
(@EJennerSLT) reported
@virginmedia I have called customer services myself because we have not received a call today. #virginmedia #lies #incompetence
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christie batham
(@cbatham) reported
@virginmedia This is ridiculous, when we call it’s automated, so no-one actually acknowledges that we keep rebooting (as per the automated instructions) and then it cuts you off. Once again no help from any form of contact.
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Ashley Bartlett MCCT
(@MrBartlettHist) reported
@virginmedia Thanks for making contact. A number of neighbours & I have repeatedly raised the issue about the unreliable service in LE12. Some of whom have “liked” my original Tweet in support. We are on an estate cabled by @virginmedia at point of construction, options are limited (1/2)
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Abdul M. Ismail
(@AbdulMIsmail) reported
@JonScoff @virginmedia I don't have a TV so I don't use VM for that. I only get phone calls from Indian call centres so I never use my phone. So, I'm paying £60 for Broadband alone. Problem is, every single company are just as bad as each other. I've heard horror stories about BT too.
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steven pearce
(@D0GTAGS) reported
@virginmedia virgin are nothing but thief's without masks...... Charge for the return of equipment and don't refund the money taken over a month ago and counting.... Maybe if they incurred costs for our time spent trying to get these issues resolved they would respond faster
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mike
(@MikeT54356) reported
"The virgin media sale is now on" (unless you're a current customer and we will in fact, raise your bill instead) anyone know any companies that offer good, cheapish broadband only? @virginmedia is a bit of a rip off 😭
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Moe
(@Vaenror) reported
@TaliesinEvitel Damn Tali, if the WR wouldve been edited on time, you wouldn't have had this problem and we would have enjoyed the WR AND the steam by now. Shame on you! /s **** Virgin media.