Virgin Media Outage Report in Portchester, Hampshire, England

Problems in the last 24 hours in Portchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Portchester, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham, Cowes, Havant, Cosham, Petersfield, and Emsworth.

City	Problem Type	Report Time
Portsmouth	Internet	11 hours ago
Portsmouth	Internet	1 day ago
Gosport	Wi-fi	2 days ago
Fareham	Internet	3 days ago
Portsmouth	Internet	3 days ago
Portsmouth	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Portchester, England

Latest outage, problems and issue reports in Portchester and nearby locations:

• 
  Pam McHugh (@Pammy52) reported 5 minutes ago from Portsmouth, England

  @virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.

• 
  Jason Crouch (@jdcrouch1972) reported 6 minutes ago from Portsmouth, England

  @virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times

• 
  brendan whelan (@sunnyboy12345) reported 9 minutes ago from Portsmouth, England

  @MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.

• 
  Alastair Godwin (@AlastairGodwin) reported 11 minutes ago from Petersfield, England

  @virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area

• 
  🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀 (@TheAldousSnow) reported 12 minutes ago from Portsmouth, England

  @virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out

• 
  theresa hall (@theresa241) reported 13 minutes ago from Havant, England

  So #virginmedia tv not working!! Can’t watch rugby and they’re not taking phone calls!!! 😡😡😡😡😡

• 
  brendan whelan (@sunnyboy12345) reported 16 minutes ago from Portsmouth, England

  @virginmedia Hi, my coverage has been lost in PO48DB. My Tv is fine. It’s just @virginmedia that is not working. Thanks

• 
  brendan whelan (@sunnyboy12345) reported 22 minutes ago from Portsmouth, England

  @virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.

• 
  Matt Maber 🔴📷🎞 (@mattmaber) reported 22 minutes ago from Portsmouth, England

  @virginmedia upload speeds Po4 are awful atm

• 
  Darren lee (@Deisel34) reported 24 minutes ago from Havant, England

  Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.

• 
  Raine Lambert (@raine2016) reported 33 minutes ago from Portsmouth, England

  @virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉

• 
  Vicky Houlden (@VickyD89) reported 36 minutes ago from Portsmouth, England

  @virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭

• 
  Chas Cowell (@ChasCowell) reported 37 minutes ago from Gosport, England

  @virginmedia what’s going on with TV service 🤬🤬🤬🤬

• 
  Mark Tillison (@Tillison) reported 37 minutes ago from Waterlooville, England

  @southcoastbloke @Rams_Safety @foodie_reviews @SURErevolution @TCEmmaSavage @SusanBrooks_1 @paddiperkins @Simonephillips @DeliaCazzato @limetreecomms @brilliantfish We cancelled #VirginMedia on account of being ripped off. £60/month for broadband. We reverted an earlier cancellation 18 months ago, only for them to start a new 18month contract without our agreement, which we then couldn't cancel without penalty. Not impressed #SatChatUK

• 
  Janet Thorpe (@Webb1001) reported 45 minutes ago from Fareham, England

  @ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404

• 
  Dan Williams Art (@Danwilliams78) reported 48 minutes ago from Gosport, England

  @virginmedia internet down for second time today absolutely shocking service.

• 
  Pam McHugh (@Pammy52) reported 52 minutes ago from Portsmouth, England

  @virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.

• 
  Jason Crouch (@jdcrouch1972) reported 52 minutes ago from Portsmouth, England

  Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours

• 
  Pam McHugh (@Pammy52) reported 53 minutes ago from Portsmouth, England

  @virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.

• 
  Alastair Godwin (@AlastairGodwin) reported 59 minutes ago from Petersfield, England

  @virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salih Toyran (@Freeze_) reported 3 minutes ago

  @virginmedia I have been trying your agents to fix my user name and password for almost 7 weeks!!! I’ve spent hours on the call and I’ve been made numerous promises but none of them kept. Still today agent telling me I should wait 2-3 weeks to fix this. This is beyond the pale!!!

• 
  kenny wilson (@kennythekilt) reported 5 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Rob Marshall (@robmarshall83) reported 6 minutes ago

  @virginmedia No. But got an email to say I had regardless. The call got cut off but didn't receive a call back. All very disappointing considering I've used your service for the last approx. 20 years.

• 
  kenny wilson (@kennythekilt) reported 8 minutes ago

  @virginmedia Having trouble did you read the text I’m having a break then I’ll get back to you!!! What kind of customer service is that ??

• 
  Rob Marshall (@robmarshall83) reported 9 minutes ago

  @virginmedia On demand hasn't worked properly for weeks. I pay every month and don't have the time to call each time it goes down. Basically told its not a big deal as its not a full service outage. I can get @skytv for £40 a month less.

• 
  Ross Fraser (@RossFraserE17) reported 13 minutes ago

  @virginmedia Yes I have. Doesn’t give any information as to why there’s an outage or@why it may take until tomorrow to fix it. More information needed please

• 
  ThatProgrammer (@ThatProgrammer) reported 18 minutes ago

  Been on hold for 15 minutes with @vmbusiness trying to get my number moved to my new @virginmedia service.. I'm losing it with this music which is way too loud for phone lines to handle so it's very disrupted.

• 
  Mohamed Naved (@mnaved) reported 20 minutes ago

  @virginmedia Have been talking to all sorts of people without any answers. I get the same answer that we will get back to you within 48 hours. Days and months have passed. No answer. So no point in calling the sales team. Waste of time. VERY POOR SERVICE.

• 
  Aspire to Inspire (@Jack_07_Daniel) reported 20 minutes ago

  @virginmedia Problem is the deals for existing customers are worse than for new customers. Which means it doesn’t pay to be loyal. I’m on my 30 day cooling off period and I’m looking at going with communityfibre. I’ll probably look at getting my dad to cancel his move to Virgin Media too.

• 
  Vicky Sills (@lemonadesocial_) reported 23 minutes ago

  @notsupermum @virginmedia I’ve been with Sky nearly 10 years and never had any problems