Virgin Media Outage Report in Pilling, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pilling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Pilling, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Morecambe, Blackpool, Preston, Cleveleys and Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Morecambe |
TV | |
| Blackpool |
Internet | |
| Blackpool |
TV | |
| Preston |
Total Blackout | |
| Preston |
TV | |
| Preston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pilling, England
Latest outage, problems and issue reports in Pilling and nearby locations:
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia @Piethagoram How about maintaining free roaming charges then seeing as you've hiked the cost of using your service
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lisa lloyd
(@llloydman) reported
from
South Shore, England
@virginmedia Is there a problem ? No virgin media here
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frances whitehead
(@franners82) reported
from
Garstang, England
@virginmedia can you help me verify my account - not receiving any emails…
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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sevs66
(@mgsevs) reported
from
Kirkham, England
@MeNigeStew I'm with @virginmedia suffering for decent coverage in parts of the house & despite trying a pod (which has yet to work btw) wifi extenders (which fight with the main router) & 2 engineer visits I'm still suffering. Having full TV as well not sure how broadband price breaks down
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Steve Thompson
(@stevelthompsom) reported
from
Preston, England
@virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??
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sarah
(@ms_sasmassey) reported
from
Preston, England
Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others
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Martin Booker
(@M4rtinBooker) reported
from
South Shore, England
@virginmedia @richardbranson how bad are your installation teams in Blackpool! They can’t even put a cable in the ground in 6 weeks at my property, think somebody needs to check on your engineers to see what they do all day! #busydoingnothing #virginmedia #broadband 👎🤬
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia your internet connection drops as soon as we get bad weather. Lost count of the amount of times this has happened, and with the amount of money I pay you nothing happens to stop this happening again. Shocking service. 👏🏻👏🏻👏🏻
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia @Mikeper81999705 This is what I'm tweeting about. It's no information that the internet is down, I know my internet is down. Customers for some odd reason, might want to know why??
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@Jack173_ @virginmedia The service has been truly awful for a week now Jack, you'll probably find it's nothing to do with your end. This is exactly what I'm talking about. If someone takes your road up, you get a notice. If Virgin fibre goes down or someone just pushes the wrong button, it's all meh
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Internet back up now. Don't have a problem with either maintenance or an unavoidable fault, I just wish you'd send out an SMS or something to inform customers of why, and for how long. Otherwise you get people just sat waiting and none the wiser.
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Simon Blakeway
(@nomis1974) reported
from
Middleton, England
@virginmedia same problem in Lancaster. TV has gone down. Program guide still works just no picture. Same on the App, it says my Internet connection is poor even though its over 200mps. Still got fibre obviously
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia This help page just walks me through what I've already done, it doesn't show me how to reset the pod
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Alan Tyson
(@aptyson1960) reported
from
South Shore, England
@virginmedia I did and they couldn’t do anything. I’m very disappointed that not even going just broadband could reduce anywhere near new customers. My car insurance has to match new customer deals. You should do the same.
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Andy 'life is short' Docherty
(@docherty53) reported
from
South Shore, England
Morning @virginmedia I know it's not your fault but communication is impossible so I have turned to Twitter for help. Have you any idea when @YodelOnline will get their act together as we have been wasting days off waiting for important packages from you?
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sevs66
(@mgsevs) reported
from
Kirkham, England
@virginmedia Tried them all over 18 months. Short of moving the router, which imo will shift the issue from one room to another, there's not a lot else open to me according to your representatives. We work from home and my wife uses all her mobile data every month as a wifi hotspot
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Sean Wilson
(@sean_wilson87) reported
from
South Shore, England
Once again @virginmedia internet down as soon as we get rain in our area. I need to keep a tally chart with how many times this has happened. Complete and utter shambles
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Ali Gudgeon 💙
(@Libra_Comms) reported
from
Preston, England
@virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SOPHIE ✞
(@SophieAnneUK) reported
@AdamGuySenior @virginmedia I was with sky for years and it was dreadful for upload speed for me. Never had a problem with bt really just got greedy for more download speed and a better deal 🥲
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louisa button
(@beachbutton) reported
@virginmedia hi, Keep getting promised to have my new contract emailed to me but it never comes. Surely it’s not that difficult?! Can anyone here please go into my account and send me my contract?!
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Stephen Mulligan
(@SMulligan95) reported
@virginmedia To be honest are they ? The fifth person has now just cold transferred me. Ill be lodging an official complaint now. The same person from your movers team has transferred me twice after promising to look into it !
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Neil Plevey
(@NeilPlevey9) reported
@virginmedia Too late. It’s simple enough you don’t need any further details. You have withdrawn a service and have retained Mums outstanding credit with you. I have outlined my actions should you not confirm cheque is in post as requested. Neil
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Stephen Mulligan
(@SMulligan95) reported
@virginmedia The fifth person has now just cold transferred me. Ill be lodging an official complaint now. The same person from your movers team has transferred me twice after promising to look into it !
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Ian Best
(@IanBest73) reported
@virginmedia I haven't got one. But would like to make a complaint.
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bmdexter 🏴🏴🇬🇧🇮🇱
(@bmdexter) reported
@virginmedia The service status say no know phone issues but our phone is not working
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SOPHIE ✞
(@SophieAnneUK) reported
@colonelno1 @virginmedia Been on the phone since I tweeted this. Customer Service is also 💩
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Kamran Zamani
(@theKamranZamani) reported
@virginmedia For a whole week, I've tried everything, to no avail. Please help me order these pods... Don't send me round the bends... I've been around them many times.
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Neil Plevey
(@NeilPlevey9) reported
@virginmedia What sort of rubbish is that ? You can’t see a customers account details. How can you be customer services then. What further information do you need? It’s a small amount, but a lot to a pensioner.