Virgin Media Outage Report in Odiham, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Odiham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Odiham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Odiham, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Basingstoke, Farnborough, Bracknell, Aldershot and Fleet.
City | Problem Type | Report Time |
---|---|---|
Camberley | Internet | |
Basingstoke | Internet | |
Basingstoke | Internet | |
Farnborough | Phone | |
Farnborough | TV | |
Bracknell | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Odiham, England
Latest outage, problems and issue reports in Odiham and nearby locations:
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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Joshua Grenville-Wood
(@JGrenvillewood) reported
from
Basingstoke, England
@virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Gary Murphy
(@GaryMur52215667) reported
from
Farnham, England
I’ve had to write this as I think the virgin media wireless hub is rubbish, since lockdown I’ve had to reset my router several times a day as we keep losing signal, to the point I’ve gone out and bought my own router and I’m now using modem mode, please fix your rubbish routers!!
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Chloe
(@Chloe1seymour) reported
from
Basingstoke, England
Trust @virginmedia to go down🤬
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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arsenal
(@gooner64) reported
from
Basingstoke, England
@virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dazed&Confucius
(@chrisfishdish) reported
@virginmedia We cancelled almost immediately, way before 14 days and have the phone records to prove it. You are asking for 120 for a months bill plus 200 for cancelling outside of 14 days which is not the case. I’m now having to leave work to calm down an unwell and hysterical wife
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Taimur Iqbal
(@TaimurI32983323) reported
@virginmedia your customer service is absolute **** my complaint number is C-2202221339
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Ambamama
(@Ambamama) reported
@virginmedia @virginmedia Yeh thanks. You still can’t help. Just called back. You can reduce my package but I’ll only be paying £4 per month less. And to cancel you’re going to charge me £150. Thanks for absolutely F all.
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H
(@Hollib0bz) reported
@virginmedia Planned outage was yesterday which we were well aware of and were notified about. There was nothing about. It fine I’ll write in and complain as the Twitter and customer service is as bad as the connection
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Aaron Collier
(@mrmerv77) reported
@virginmedia Hi ,really be great if you could give me a DM about my broadband issues .As I can’t talk to a voice that’s not automated through your contact numbers
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Tom
(@tomwinter999) reported
@virginmedia I've checked the service checker and it says there is work in my area but the signal has been terrible since we moved here in back in August
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Mark Renton
(@markarenton) reported
@virginmedia So I did call 150, and cancelled my broadband. Only now (1 month later) you are telling me it’s not cancelled. This truly is appalling customer service. I have now been on hold to 150 for 30mins trying to sort this out. Expect cancellation from me now
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simon le vans 💙
(@simonlevans) reported
@virginmedia It says Looks like there are issues in your postcode affecting your services There's a broadband issue in your area and our engineers are on the case to fix things. Check back here at any time for updates.
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Gunnergal
(@gunnergal18) reported
Anyone else experiencing an outage in the london area - Wifi stopped working about 15 minutes ago #virginmedia #virgin #wifi
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Shell Bryson
(@shellbryson) reported
@virginmedia Please, please, please increase the upload speeds on your services. I currently have the gigabit service which is excellent (solid 990Mbit downloads), but 50Mbit upload is pitiful. Uploading video is painful.