Virgin Media

Virgin Media Outage Report in Midsomer Norton, Bath and North East Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Midsomer Norton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Midsomer Norton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Midsomer Norton, Bath and North East Somerset, England 12/14/2024 23:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Midsomer Norton, Bath and North East Somerset, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Frome, Wells, Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol TV
United KingdomTrowbridge TV
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Midsomer Norton, England

Latest outage, problems and issue reports in Midsomer Norton and nearby locations:

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves

  • JanetAdamsBtl Janet Adams (@JanetAdamsBtl) reported from Bristol, England

    @virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice

  • BeckyBullingham Becky Bullingham (@BeckyBullingham) reported from Bristol, England

    @virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this

  • prousy Mark Prouse (@prousy) reported from Kingswood, England

    Worst customer service must go to @virginmedia.

  • CherishSin Chris Hines (@CherishSin) reported from Kingswood, England

    @virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.

  • McBillyuk Billy Lady of Dunans (@McBillyuk) reported from Bristol, England

    @virginmedia @maclean132 Mobile down can't even call 999 on mine!@

  • millarddvd DAVE MILLARD (@millarddvd) reported from Bristol, England

    @virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia Yes the issue is resolved. My connection returned to over 100mbps.

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia lag and poor internet connection

  • rjgux Richard George (@rjgux) reported from Kingswood, England

    @virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia fix your internet

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!

  • Gemmagems1503 Gem Anderson (@Gemmagems1503) reported from Bristol, England

    @virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.

  • RJLW Robert LW (@RJLW) reported from Frome, England

    Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!

  • chrisandobe Chris Rose (@chrisandobe) reported from Kingswood, England

    @virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.

  • crackleholler Tom (@crackleholler) reported from Bristol, England

    @BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.

  • mrdrankin David Rankin (@mrdrankin) reported from Kingswood, England

    I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Louise_gorman89 Louise Carpenter (@Louise_gorman89) reported

    @virginmedia are services down in Dublin 15, ours is all down

  • Shsjs95859211 Shsjs (@Shsjs95859211) reported

    Not even had my connection installed and already had to cancel my order with @virginmedia. Disgusting service

  • Infotainer48 Alex Smith (@Infotainer48) reported

    I've finally had it with @VirginMedia. The new hub which should have been delivered on 10th still hasn't arrived. My latest bill is almost £15 more than it should be. And the letter I sent to cancel my contract was signed "COVID". Let me out!

  • Obanlad1970 ccc (@Obanlad1970) reported

    @virginmedia signed up to Virgin in January , today is my installation date and I have just found out it’s been delayed by 2 weeks ! It’s a really bad start.

  • Rab27461637 Rabbie Frazer (@Rab27461637) reported

    @virginmedia Just how long am I going to have to deal with Virgin's disgraceful & unprofessional so-called "customer services". For the third month running I've been overcharged for 17 texts instead of 7 !? These Virgin employees are a nightmare to deal with !!!

  • geobomatic Geob-o-matic (@geobomatic) reported

    @virginmedia I don't have WhatsApp and I don't want to register to this service. How can I live chat with your support?

  • HatedbyMorons ChristheRetweeter (@HatedbyMorons) reported

    @virginmedia Why do you make it so easy to take my/customers money, so easy to join but the simple act of asking for a contract renewal cancellation requires blood and ink. Utter dishonest practice.sort it out or i will raise a complaint and contact the communications ombudsman

  • claireellul Claire Ellul (@claireellul) reported

    @virginmedia are there problems in the nw2 area?

  • rachaeldeasha Rachael De Asha (@rachaeldeasha) reported

    @JohnMatthewsEFC @virginmedia We’ve cancelled ours and obv there’s still time for the contract to end after cancellation and the service is honestly awful. Dreadful ex is the only way to explain it!

  • Rab27461637 Rabbie Frazer (@Rab27461637) reported

    @virginhelp @richardbranson @virginmedia Thank you. I'll wait and see if anyone gets back to me. This being the 3rd month in a row this has happened and Virgin's so-called "customer services" are a nightmare to deal with on the phone.