Virgin Media Outage Report in Lutterworth, Leicestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lutterworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lutterworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lutterworth, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Bedworth, Coventry, Nuneaton, Hinckley and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Bedworth |
Internet | |
| Coventry |
Internet | |
| Nuneaton |
Internet | |
| Coventry |
Internet | |
| Coventry |
Wi-fi | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lutterworth, England
Latest outage, problems and issue reports in Lutterworth and nearby locations:
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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Jane
(@Irish_Jane_) reported
from
Hinckley, England
@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.
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Chris Roberts
(@LittleTed84) reported
from
Hinckley, England
@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
@virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?
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Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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Gemma Downes
(@gemmadowneswba) reported
from
Nuneaton, England
@chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia please could you clarify if there is a service (internet) disruption in CV3?
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.
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Sam D
(@skybluechick72) reported
from
Rugby, England
@virginmedia It’s come back on now - I only knew it was down as looked on Twitter then 5 minutes later it came back just extremely frustrating start to the day
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jimda1
(@J4mesda1) reported
@virginmedia If I cancel my direct debit will this end my contract?
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jimda1
(@J4mesda1) reported
@virginmedia The agents hang up on me or ignore my messages
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WPQC
(@WPQC3) reported
@VirginMedia your WIFI soo bad its like playing siege with a 4 year old that speaks Arabic and doesn't have any thumbs or fingers !!
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Ben Tulip
(@ben_tulip) reported
@virginmedia I can confirm this is the case and an advisor in your Fault department confirmed it and said it was known and is currently been addressed in house. Your engineer also told us that this is common in most of his call outs where low speed is a problem.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.
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Sean Pigott
(@Pigott93) reported
@virginmedia your customer service is a joke, i was on hold for 40 minutes before any answer talked to someone for about 2 minutes before being passed through to the cancellation team. Another 40 minutes of holding and I just got hung up on!
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∆DE
(@RealADE88) reported
@virginmedia I have indeed, I’ve tried everything humanly possible!!. I can see some of the problems!. You have supplied me with an inferior coaxial cable!!. This affecting the signal strength for the router to distribute!!. Have a look at my screen shots I’ve provided! This is not acceptable
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Damien Scully
(@Damienscully) reported
@supercarrambler @virginmedia This is pretty much where I am, been a customer for years but obviously best for them if existing loyal customers leave and they continually chase new transient customers
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WPQC
(@WPQC3) reported
Virgin media is soo **** you might as well have 2 lemons and a piece of wire. overpriced!! I'm not on somalin servers I've plugged an ethernet into my Xbox literally directly into my router and i'm still somehow on 100ms !! fuming
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vinsumner
(@vinsumner) reported
@queenchristina_ @virginmedia I have same problem ... if you ring twice with a fault sometimes possible to speak to a person .