Virgin Media Outage Report in Lutterworth, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lutterworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lutterworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 09: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Lutterworth, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Nuneaton, Hinckley and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Nuneaton |
Wi-fi | |
| Coventry |
TV | |
| Hinckley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lutterworth, England
Latest outage, problems and issue reports in Lutterworth and nearby locations:
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.
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Sam D
(@skybluechick72) reported
from
Rugby, England
@virginmedia It’s come back on now - I only knew it was down as looked on Twitter then 5 minutes later it came back just extremely frustrating start to the day
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Chris Roberts
(@LittleTed84) reported
from
Hinckley, England
@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
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Gemma Downes
(@gemmadowneswba) reported
from
Nuneaton, England
@chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media
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Lizzie Jane 🎭
(@LizzieMizzie_) reported
from
Market Bosworth, England
@virginmedia I am currently on 3G and it’s SLOW! So a refund would be the right thing to do. Especially if the money has already come out of my account. I have screenshots to prove it’s not working.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin
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Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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Jane
(@Irish_Jane_) reported
from
Hinckley, England
@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.
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natalie garrettbrown
(@nataliegarrettb) reported
from
Coventry, England
@virginmedia please could you clarify if there is a service (internet) disruption in CV3?
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Rajeev Bhardwaj 🇮🇳
(@rajeevlochanb) reported
from
Coventry, England
Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
@virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shovely Joe
(@SkitsoGooner) reported
@virginmedia do you not like having customers? Your broadband service is horrendous and it’s damn near impossible to chat with anyone to help. At this point it’s simply not worth the speed if there service is always down and customer experience is nonexistent!
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Dave Cross
(@davorg) reported
@virginmedia So there's no way to remove ads that I find offensive? That's going to be a bit of a problem.
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Constance H.
(@Constouche) reported
Hey @virginmedia I’m waiting for my delivery from #Yodel and I still haven’t received any ETA. It’s been hours and I don’t have any tracking reference. Anything to help? I have a life to live. Thanks.
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A Hackett
(@Hackettland) reported
Virgin media 360 upgrade. Upgraded my virgin box last night (Friday) to the new improved 360 service. Now have no TV at all. Can’t be fixed remotely No engineer available until Monday afternoon. Pathetic service. #Virginmedia #Virgin360
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Luke J Spafford Esq
(@beatlaniac) reported
@virginmedia Can you tell me why I have been on the phone for two hours about consistent broadband issues, to keep being told it's the number of devices when I was previously on 77mps with Sky and they all worked fine? That and your 1st adviser tried selling me TV before helping
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juan alvarez
(@J_C_ALVAREZ) reported
Are you kidding me #virginmedia? First you make it as difficult as possible to leave your crappy internet, then you reconnect me to another broadband package and charge me a disconnection fee for the privilege? Never again!
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Ciaran O Dalaigh
(@odalaigc) reported
@virginmedia @virginmedia I'm still waiting for some sort of meaningful reply here to help sort out my internet issues
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Kevin
(@inmonopinion) reported
@virginmedia So another Sorry amd pathetic excuse rolls out of the Virgin machine. What’s your point if you can’t do anything to help anyone..customer service without the service. Not fit for purpose I guess? That why everyone should use resolver or offcom to complain about you #VirginMedia
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!
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Stinkie
(@StinkiePhish) reported
@virginmedia Convenient that your system is down to process boradband cancellations *after* I'm asked why I want to cancel (I'm moving) and I had to jump through authentication hoops over the phone. "Call back tomorrow, maybe" shouldn't be a thing.