Virgin Media Outage Report in Longhirst, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longhirst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longhirst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Longhirst, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Whitley Bay and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
Internet | |
| Morpeth |
Internet | |
| Shiremoor |
||
| Whitley Bay |
TV | |
| Shiremoor |
TV | |
| Cramlington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longhirst, England
Latest outage, problems and issue reports in Longhirst and nearby locations:
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Well it said no issues, but all my devices will not connect, rebooted router. Nothing..
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me
(@shenry1972) reported
from
Whitley Bay, England
@virginmedia I suggest you feed this back to Customer Service as I very much doubt I'm the first customer who's been misinformed on this. The engineer was supposed to be calling about my ongoing intermittent service issues, with both TV and internet.
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me
(@shenry1972) reported
from
Whitley Bay, England
@virginmedia Okay so why was I told it would be coming by post in 5 working days and why have I still not had a call from an engineer? Kind of my main issues and you can't blame Yodel for them!!
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
First day as a @vmbusiness customer and been waiting nearly 13 hours for a delivery, that hasn’t arrived… #greatstart #herewego
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@virginmedia Waiting for delivery of hub equipment to start using internet.Due Monday & it’s still not here. 1st week as a Virgin customer. Made 6 calls bounced from person to person,made to feel like it’s my fault! Spoken to Yodel & tracking details show they haven’t received it from Virgin
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Your having a laugh my download speed is 0.03 mbs and its still crap!!!!
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me
(@shenry1972) reported
from
Whitley Bay, England
Why is @virginmedia customer service so unrelentingly bloody awful?? Still no call from an engineer, told replacement TiVo box would come by post for it to come out by courier and get notified of this 20 minutes after the delivery window has started and I was at work 😡
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Its the wifi thats gone down. I am currently using a wired connection.
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@virginmedia Sort my order out please.Due on Monday, not delivered.6 calls Tuesday & Wednesday,told it would be here today, yet Yodel tracking shows they haven’t got it from you.1st week as a @virginmedia customer 😡. Worst of all handlers have made me feel like it’s my problem #woefulservice
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me
(@shenry1972) reported
from
Whitley Bay, England
Dear @virginmedia, why is your WiFi so bloody awful? Another day of resetting, rebooting etc etc and it's still **** 😩
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@virginmedia I will call, again and again. Would be nice if you called me tbh. I’ll escalate or just cancel and go to another provider
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@vmbusiness @virginmedia I called and the service I received was unbelievably poor. My first experience as a Virgin customer. Considering cancellation now.
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Trai Anfield
(@TraiAnfield) reported
from
Whitley Bay, England
@virginmedia @virginmedia service from you has been poor for months - missing the footie is just the last straw. Kindly send an engineer to fix our broadband - the wires at the wall outside are exposed and when we test each day our speeds are below 20MB/s when we are paying for 100+ Thank you
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me
(@shenry1972) reported
from
Whitley Bay, England
@virginmedia According to your Customer Service I was informed I was to get a phone call by 5pm on Wednesday. When I rang back on Thursday to complete my order for a replacement box (after being offered a V6 but would have to pay installation) I was told no later than 5pm Friday.
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Phil Nicholson
(@PhilNicholson13) reported
from
Whitley Bay, England
@virginmedia No. A problem with order of some description.
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia I have called them twice today still having issues
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Nigel Auchterlounie
(@spleenal) reported
from
Whitley Bay, England
Hi @virginmedia i just had a call He said was from your technical department (We have been having quite a poor service from you over the last few months) He said he had to optimise the router & asked me to go to a site starting w3c Hung up because not a virginsite Was it you?
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Trish
(@YummyMummyMo) reported
from
Whitley Bay, England
@kidneydoc101 @virginmedia @virginmedia reply to your customer, and sort out the problem. It's not difficult.
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia Technical support to discuss slow speeds
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia service down NE26 PANTS
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Wray
(@annakwray) reported
Internet on and off and extremely slow for about a week now @virginmedia we’re in Cambridge and the whole street experiencing the same thing 😩
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⚒ Tez ⚒
(@TezzyWHU) reported
@gazbaker8 @virginmedia @virginhelp Yep. No help on the forum for that either. Might as well give me a job the amount of work we have to do
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charl
(@DorkyCharl) reported
@virginmedia Also, strange how you updated my new contract 6 months ago with my broadband and put the price up without consent because of a mistake on your behalf wouldn't change it back. Anyway. I'm salty that you obviously have a bad system, but I'm not salty enough to keep talking.
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Phil Sawyer
(@VirulentPip1989) reported
@virginmedia I just had a call from 02082528226 pretending to be from the Virgin Media technical support team.
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Connor
(@rkart221) reported
@virginmedia If I call then we’ll just be on call for the next 5 hours and have just gone though everything all over again, we’ve been on call with customer support almost every day for the past week with the same “nothing much can be done”
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Matthew Guthrie
(@Mattthebeard) reported
@virginmedia There is still a network present, but no internet connection
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𝘔𝘢𝘨𝘪𝘤 𝘔𝘢𝘨𝘱𝘪𝘦
(@Average_Gaz) reported
@virginmedia My engineer got cancelled for the 3rd time as Virgin Media say there is another outage that was first recorded on the 20/3/21 & was to be finished by the 29/3/21 the repair is now set for the 9/4/2 Website shows no outage in the area?? Outage Reference No. F008913227
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Ed Carty
(@EdCartyPA) reported
@virginmedia Your customer service is not allowing me to sign in on that link, yet I can sign in on the main webpage. We are in Roscam area of Galway.
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Robert Frame
(@hiaw61) reported
@virginmedia Every evening I use streaming and it times out and I called Virgin to order a WiFi Pod but was unable to I was put through to the technical but no answer. Also when I go to use Netflix or iPlayer etc I says there is a problem so I have to turn off the box and then reboot
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TKearney94
(@TKearney94) reported
@PokeMert @virginmedia Ye virgin really need to sort it out the problem we have is unreal shouldn't have to buy boosters but I was too annoyed just getting the same response in the end