Virgin Media Outage Report in Longhirst, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longhirst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longhirst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Longhirst, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Blyth and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth |
Phone | |
| Bedlington |
Internet | |
| Bedlington |
Internet | |
| Ashington |
Internet | |
| Bedlington |
||
| Blyth |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Longhirst, England
Latest outage, problems and issue reports in Longhirst and nearby locations:
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Dowlo
(@dowlo100) reported
from
Whitley Bay, England
@virginmedia my elderly mother has been trying to contact you for over 3 weeks now to cancel her sub as it has gone up £60 pm. She has been out on hold numerous times and cut off no help on chat etc. her only option now is to cancel the DD as she can’t afford this anymore… help
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Gary Nolan
(@gaznolan) reported
from
Mitford, England
@virginmedia Ridiculous service from your team in Manilla. Both Joy & Brian telling me I wasn't able to pass security because I couldn't tell them my next bill date as the package/contract is ended even after telling them my normal date and all other DP information
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia more disgustingly slow speeds in NE27
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Sarah
(@Rainbowztwit) reported
from
Whitley Bay, England
.@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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Mr Smoggie
(@PaulCraig24) reported
from
Whitley Bay, England
@virginmedia Unfortunately not. The issue is she doesn’t receive any communication from Virgin apart from a monthly text with the link to her account. As she has no password etc she can’t access it
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LadyDi
(@didixon74) reported
from
Blyth, England
@virginmedia In October agreed new contract, came to install last week got new router and have since cancelled the packages that was agreed. I am now been charged more and getting less services. Tried to resolve last week over the phone & not no further forward so just want to cancel now.
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Andrew Morris💙
(@Andymorris74) reported
from
Mitford, England
@virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???
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LadyDi
(@didixon74) reported
from
Blyth, England
@virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks
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Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Paul Corney
(@Corney77) reported
from
Choppington, England
@virginmedia 57 mins on a call to be hung up on. Services don’t work correctly and haven’t since Oct. Looking to cancel and no one helping. Disgusting service
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Nic Johnston 🇺🇦🌻
(@Nicola_Johnston) reported
from
Mitford, England
@virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?
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Alvin TX Fernandez
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?
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Edan Kidd
(@KiddEdan) reported
from
Whitley Bay, England
@virginmedia two nights in a row the internet goes down, yous are a bag of shite
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Mr Smoggie
(@PaulCraig24) reported
from
Whitley Bay, England
@virginmedia my Mam has been trying to sort her mobile out today. As she can’t remember her password or security answer, she has been unable to access her account to cancel it. Can you let me know what she can do?
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end
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Paul Corney
(@Corney77) reported
from
Choppington, England
@virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia wifi speed is disgustingly slow in NE 27
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Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john dowley
(@JD2960) reported
@virginmedia On main pc connected to router. 50% less through power line so 50mb…. Premium service @ 1Gb????
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Jagga Singh
(@jagga_singhgill) reported
@virginmedia They too have received very generic responses. Been told about the automatic compensation system in place (irrelevant to my situation as I did not have a complete 48 hour outage). Disregard for my issue or request for compensation owed. No improvement to the area is mentioned.
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Bill Ellson
(@BillEllson) reported
@virginmedia PAYG Customer for many years - Phone showing "Emergency Calls Only" and my number not recognised when I try and login to your website
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Andy Thornley
(@AndyThornley) reported
@virginmedia Done now but your customer service is time consuming for the customer, repetitive and painful. If you didn’t have a monopoly on fibre provision in my road I would leave today.
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Bonnies29
(@sam_bon) reported
@virginmedia so I had your broadband installed recently. Had some performance issues and bkackspots. Engineer advised 2 maybe 3 pods needed. So last week I was told they were on order. Heard nothing. Chased today and I can only order 1 pod at a time, after previous one received.
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Daniel Maia
(@dmaiam) reported
@virginmedia you're full of ****! how can someone work in a network like this? @virginmedia wants to leave me lost in their burocracy, not taking responsibility nor providing any basic customer care. I know a deep place where you can shove your apologies!
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Daniel Maia
(@dmaiam) reported
@virginmedia Since when apologies pay any bill??? I have to pay @virginmedia in the next 14th... can I pay with apologies? Because I've used your awful service for over 3 years and was never late paying you. Could use apologies as currency from now on, is that ok?
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James Nicholls
(@jamesjnicholls) reported
@virginmedia Not yet, it's just 24 hours since our internet went down completely due to a fault yesterday.
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Imran Mohammed
(@ImranMohammed) reported
@virginmedia Great service by your engineer Scott, checked in with me to make sure phone services are back online. How can I get a message to his manager and get Scott some brownie points?