Virgin Media Outage Report in Longhirst, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longhirst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longhirst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Longhirst, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Whitley Bay and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
Wi-fi | |
| Bedlington |
TV | |
| Borough of North Tyneside |
Internet | |
| Bedlington |
Wi-fi | |
| Whitley Bay |
Internet | |
| Morpeth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longhirst, England
Latest outage, problems and issue reports in Longhirst and nearby locations:
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Paul G
(@PaulGmedia) reported
from
Whitley Bay, England
@virginmedia I’ve done that and am now in a queue. Trouble is, last time I did this no-one ever called me...
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@virginmedia If I go onto your mobile app I can never get into the info ...the icon just keeps swirling around & around etc
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Bill Gibbon
(@billgibbon) reported
from
Whitley Bay, England
@virginmedia Thanks - doesn’t help. All state no known issues. We’ve no TV/phone/broadband or anything. using O2 phone hotspot to connect to you.
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John McGann
(@McGannJohn) reported
from
Whitley Bay, England
@virginmedia amazing concept of telling people who have no Internet at home to log onto an Internet chat room to get help with getting their Internet back, do I get a refund for the data used to tether my laptop just to get access to customer service?
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John McGann
(@McGannJohn) reported
from
Whitley Bay, England
@virginmedia After 2 hours on hold I got through to a nice guy in the call centre, he couldn't work out the issue so I've got no Internet for 2 days until an engineer comes out. Love paying for services I don't get...
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John Barrass
(@john_barrass) reported
from
Cramlington, England
@virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@virginmedia Hi...obv you have taken notice of my post re cancelling contract of one of your ex subs.Its Law!! Re my service..i'm wired from reuter to pc & tv then wifi to mobile & tablet obv...im happy with virgin tv but bband signal pc & wifi altho "50mbs" is slow ...NOT good enough!
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Tommy Rotten
(@Beardyknave) reported
from
Shiremoor, England
@james_cooney @virginmedia I ended up talking to someone else who gave me the deal I was after straight away, such a **** on. If you're able to do something just do it, I have **** to do.
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Kristian Ross
(@Kristian7Ross) reported
from
Morpeth, England
@virginmedia Hi, you’ve blocked my grandmothers sim for reasons unknown and now she requires a new one. She received a text to say it has been sent out but it’s never arrived. Can someone please look into this for me?
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.💙#FBPPR #FBPE You have no authority here johnson
(@chrismayes) reported
from
Whitley Bay, England
Hey @virginmedia #DontFundGBNews or i terminate my contract with you.
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@louisewil86 @yanic1965 @virginmedia Refuse to pay for a month...any contract by law gives you 14 days to cancel!
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Paul
(@Wilbaharris) reported
from
Whitley Bay, England
@virginmedia What an absolute shower of **** your customer services are, goodbye don’t contact me again!
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@louisewil86 @yanic1965 @virginmedia I'm supposed to be on 50mbs...nowhere near! What they dont tell you (any bband supplier) but my engineer does....is that the fibre cable only goes to your local substation box...then thru copper cable to your house ...so slowed down automatically!
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Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia your WiFi and service is a disgrace. Constant outage, hopeless WiFi range, unreachable "support". And now you're putting my bill up? Utter joke.
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Paul G
(@PaulGmedia) reported
from
Whitley Bay, England
@virginmedia My contract has expired and I’m wondering what options are available if I decide to sign a new one. Feels like it’d be easier to leave, tbh. I’m also moving house so wanted to discuss moving service to new address. I appreciate you’re busy, but it’s an absolute nightmare.
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Paul
(@Wilbaharris) reported
from
Whitley Bay, England
@virginmedia broadband constantly disconnects, contacting you via phone is a total waste of time. How do I get this issue sorted?
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Tatiana M Newton
(@iYogaBody) reported
from
Whitley Bay, England
@virginmedia it’s simply Disgraceful! As @gmail email user I CAN NOT logging into my own account to check my bill- is it even legal?? After 1 hour of ohone convo with @virginmedia agent my problem is not solved and I’m back in the loop 🔁
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John McGann
(@McGannJohn) reported
from
Whitley Bay, England
@virginmedia great customer service tactics, tell people theres going to be a long hold time, when they get to an hour on hold just hang up on them because they clearly don't need Internet any time soon...
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Chris McKinnie
(@McXinnie) reported
from
Whitley Bay, England
@virginmedia £27 up to £32 without a letter, text, email or anything is a bit rude, can you explain why?
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Bill Gibbon
(@billgibbon) reported
from
Whitley Bay, England
@virginmedia All praise to your engineer Paul who has got us back online this afternoon. Still needs a new cable to be pulled through, but the fix is there. Thanks for everything.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Parker
(@danparker87) reported
@virginmedia No. No ones rang or messaged back it’s really helpful as im working away from home so I don’t have the time to sort it.but I know the problem but every question I answered to the automated messages was said to be wrong!!! I’m not going through it all again!
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tom willis
(@tommyrad) reported
@virginmedia internet has been terrible for the last 6 months in bristol and today worse than ever. Service status says issue but no more info. I’ve complained multiple times with nothing back from your end. Total rip off
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Craig Sinclair✌🏻
(@craig_sinclair1) reported
@virginmedia any chance? Wi-fi been off since 9:30am, calls to your customer service line are failing. People are working from home. Sort it out!
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Soph🤜🏻
(@SophieRJ70) reported
@virginmedia “Help” option isn’t working on the TV6 box so unable to programme my remote to control volume?? Been unable to programme remote on new tv since before Xmas. Also do we have to send old TiVo box back as it doesn’t fit in the box??
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Pollyana
(@PollyanasWorld) reported
@virginmedia @virginmedia have logged an issue and got an automated response saying we would hear within 28 days.. This is something I need to get sorted as it is required for my son’s homeschooling so your timelines are really not acceptable!
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Jasveer Panesar
(@JasveerP) reported
@virginmedia you've incorrectly billed me. We still have a sound issue and the connection to the chat I have tried to start keeps cutting off. Problem after problem with you lot!!!!
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tom willis
(@tommyrad) reported
@virginmedia Various times. Can’t get through to anyone. Intermittent signal, speeds of less than 1mb when I pay for 200mb is unacceptable. Working from home is impossible with your service.
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Mohsen Mota
(@MohsenMota) reported
@virginmedia rubbish service. Spent the past 3 hours on the phone with no outcome.
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Jonathan Reynolds
(@Jon95Reynolds) reported
@virginmedia awful internet connection for weeks and weeks now. Phoned multiple times, still no resolution on this. Have to wait a week to have a technician out... Wfh incredibly difficult now.
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James
(@NiffudSemaj) reported
@virginmedia I have been trying to contact someone in support regarding my bill for weeks now but am unable to get through on 0345 454 1111. I have also tried using chat but get delayed replies. Help!!!