Virgin Media Outage Report in Longhirst, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Longhirst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longhirst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Longhirst, England
The most recent Virgin Media outage reports came from the following cities: Whitley Bay, and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay
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Phone | 25 days ago |
|
Borough of North Tyneside
|
Wi-fi | 2 months ago |
|
Whitley Bay
|
Wi-fi | 3 months ago |
|
Bedlington
|
TV | 3 months ago |
|
Borough of North Tyneside
|
Internet | 4 months ago |
|
Bedlington
|
Wi-fi | 4 months ago |
Community Discussion
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Virgin Media Issues Reports Near Longhirst, England
Latest outage, problems and issue reports in Longhirst and nearby locations:
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me (@shenry1972) reported from Whitley Bay, England@virginmedia I suggest you feed this back to Customer Service as I very much doubt I'm the first customer who's been misinformed on this. The engineer was supposed to be calling about my ongoing intermittent service issues, with both TV and internet.
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Bob Scott (@scotty8461) reported from Shiremoor, England@virginmedia wifi speed is disgustingly slow in NE 27
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Karl Ward (@Look_North) reported from Whitley Bay, England@virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia Can I win a TV service that works (Thursday 2nd Dec it's been off since) , or internet with no huge drop outs please? Or a link that works to fix anything. #AllIWantForChristmasistheserviceipayfor
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia Still down now, can work from Catch Up or my recordings, but nothing live as there are no channels. Drop outs in WiFi too. Not great.
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Phil Nicholson (@PhilNicholson13) reported from Whitley Bay, England@virginmedia No. A problem with order of some description.
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me (@shenry1972) reported from Whitley Bay, England@virginmedia According to your Customer Service I was informed I was to get a phone call by 5pm on Wednesday. When I rang back on Thursday to complete my order for a replacement box (after being offered a V6 but would have to pay installation) I was told no later than 5pm Friday.
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Chris Wade (@chriswadehome) reported from Whitley Bay, England@virginmedia how do I manage the devices registered to the virgin tv go app. Online help not any help
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Simon Bewick (@SimonBewick) reported from Whitley Bay, EnglandWell since complaining on here about @virginmedia and their terrible phone calls last week I’ve had 5 calls in the last three days all trying to sell me the same upgrade. Absolutely this close (fingers mms apart) from cancelling with them completely. FFS sort it out!
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...
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me (@shenry1972) reported from Whitley Bay, EnglandDear @virginmedia, why is your WiFi so bloody awful? Another day of resetting, rebooting etc etc and it's still **** 😩
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Trish (@YummyMummyMo) reported from Whitley Bay, England@kidneydoc101 @virginmedia @virginmedia reply to your customer, and sort out the problem. It's not difficult.
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me (@shenry1972) reported from Whitley Bay, EnglandWhy is @virginmedia customer service so unrelentingly bloody awful?? Still no call from an engineer, told replacement TiVo box would come by post for it to come out by courier and get notified of this 20 minutes after the delivery window has started and I was at work 😡
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Phil Nicholson (@PhilNicholson13) reported from Whitley Bay, England@virginmedia I will call, again and again. Would be nice if you called me tbh. I’ll escalate or just cancel and go to another provider
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Nigel Auchterlounie (@spleenal) reported from Whitley Bay, EnglandHi @virginmedia i just had a call He said was from your technical department (We have been having quite a poor service from you over the last few months) He said he had to optimise the router & asked me to go to a site starting w3c Hung up because not a virginsite Was it you?
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me (@shenry1972) reported from Whitley Bay, England@virginmedia Okay so why was I told it would be coming by post in 5 working days and why have I still not had a call from an engineer? Kind of my main issues and you can't blame Yodel for them!!
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia 17 days with no TV service, finally resumed today after another manual restarts at this end. Any chance of a refund of half of this month? That's pretty dire.
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia Yep. Intermittent service
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Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England@virginmedia Well it said no issues, but all my devices will not connect, rebooted router. Nothing..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy (@Timothy4D) reported@visualsbyneon The whole week my wifi has been bad, cutting out and today it just wasn't on at all Seems like a lot of people on virgin media were without internet this morning
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julie doran (@ijd41) reported@virginmedia my wifi is off for 4th day and your phone line is off!!!!!!! I cant work.... please give me a number i can call for help. 🤬
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Jake (@jakenffc97) reported@virginmedia So, again I’m paying £46 a month for a service that doesn’t work and no way to be able to contact as I can’t get through. My internet has stopped working and can’t even get the hub to turn on or light up now. Help please
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Mark (@WhiskyOneIce) reported@virginmedia No.... I check service before I reboot... the vm installing engineer had problems setting the hub up from new
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Rachael Ross (@RachaelR_x) reportedIs there actually anyone at @virginmedia who is able to help me instead of leaving me on hold, passing me to wrong departments and cutting me off?? All to fix a billing error made by virgin??!!
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Annie Wearn (@anniewearn) reported@virginmedia Been trying to call your customer service number but it keeps cutting off, has the number changed?
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Kieran Lewis (@KeezaLewis) reported@virginmedia LS8 has been down all morning fellas, im sure you dont want an invoice for my days work, or should i just cancel as its the 3rd time you've done it?
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Phil Sproston (@Mrsprozzer01) reported@virginmedia So you help today is to suggest that I redial the number I have already rung, where I spent more than an hour on hold, and then got cut off by you... Thanks for nothing.....
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PLUTO☔️🌃 (@ken4rd) reported@virginmedia are so **** it’s unbelievable, should have to hotspot my damn computer at home
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Rebecca Andrews 🌈 (@andrews_rebecca) reported@virginmedia i am a new customer trying to reschedule delivery bcoz im moving, and no one is helping I’ve been waiting multiple times on phone & it’s been 1hr on 📞 waiting. All I want is to change a date pls!