Virgin Media Outage Report in Longhirst, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longhirst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longhirst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Longhirst, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Bedlington and Newbiggin-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Bedlington |
Internet | |
| Bedlington |
Internet | |
| Newbiggin-by-the-Sea |
Internet | |
| Cramlington |
Internet | |
| Blyth |
TV | |
| Whitley Bay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longhirst, England
Latest outage, problems and issue reports in Longhirst and nearby locations:
-
Edan Kidd
(@KiddEdan) reported
from
Whitley Bay, England
@virginmedia two nights in a row the internet goes down, yous are a bag of shite
-
LadyDi
(@didixon74) reported
from
Blyth, England
@virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks
-
LadyDi
(@didixon74) reported
from
Blyth, England
@virginmedia In October agreed new contract, came to install last week got new router and have since cancelled the packages that was agreed. I am now been charged more and getting less services. Tried to resolve last week over the phone & not no further forward so just want to cancel now.
-
Mr Smoggie
(@PaulCraig24) reported
from
Whitley Bay, England
@virginmedia my Mam has been trying to sort her mobile out today. As she can’t remember her password or security answer, she has been unable to access her account to cancel it. Can you let me know what she can do?
-
Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.
-
Dowlo
(@dowlo100) reported
from
Whitley Bay, England
@virginmedia my elderly mother has been trying to contact you for over 3 weeks now to cancel her sub as it has gone up £60 pm. She has been out on hold numerous times and cut off no help on chat etc. her only option now is to cancel the DD as she can’t afford this anymore… help
-
Paul Corney
(@Corney77) reported
from
Choppington, England
@virginmedia 57 mins on a call to be hung up on. Services don’t work correctly and haven’t since Oct. Looking to cancel and no one helping. Disgusting service
-
Nic Johnston 🇺🇦🌻
(@Nicola_Johnston) reported
from
Mitford, England
@virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?
-
Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end
-
Sarah
(@Rainbowztwit) reported
from
Whitley Bay, England
.@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?
-
Alvin TX Fernandez
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?
-
Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
-
Gary Nolan
(@gaznolan) reported
from
Mitford, England
@virginmedia Ridiculous service from your team in Manilla. Both Joy & Brian telling me I wasn't able to pass security because I couldn't tell them my next bill date as the package/contract is ended even after telling them my normal date and all other DP information
-
Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
-
Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.
-
Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia more disgustingly slow speeds in NE27
-
Andrew Morris💙
(@Andymorris74) reported
from
Mitford, England
@virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???
-
Neil Todd
(@Neil_Rivelino) reported
from
Mitford, England
@virginmedia We’ve never received a reply and no out of office. My wife has sent a chase last night. Feel really let down by @virginmedia #LetDown #PoorCustomerExperience
-
Mr Smoggie
(@PaulCraig24) reported
from
Whitley Bay, England
@virginmedia Unfortunately not. The issue is she doesn’t receive any communication from Virgin apart from a monthly text with the link to her account. As she has no password etc she can’t access it
-
Paul Corney
(@Corney77) reported
from
Choppington, England
@virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rich
(@citizensmitty82) reported
@virginmedia Please help, I have gotten no where with your complaints team online and need to escalate. Can someone message or call me back as I cannot seem to make VM understand the situation. Thanks
-
Les Pigg
(@piggypics) reported
@virginmedia is there a WiFi issue in the NE9 area as my WiFi is off
-
NZ Keke
(@NzKeke) reported
@virginmedia it looks like your customer service staff entertain themselves by calling up customers (203 7436946 @12:46 approx) that are leaving to ask why they want to leave and quietly hang up on them, while said customer tries to explain.
-
Angela Gillespie
(@Shesrightpissed) reported
@virginmedia been without service for 6 days and your service checker page is useless. Can you give a real update?
-
Ian Cruise
(@IanCCruise1972) reported
@virginmedia the internet and tv is playing up in B45 9 area again. Internet down and signal issues on tv. This is happening on a regular basis. And yes I reboot every time. It’s becoming tiresome now. Please fix it properly
-
ArcadeMom
(@ArcadeMom) reported
@virginmedia Yes I did this yesterday and was told there is no one available. Like I said previously, awful service.
-
Johnniepk
(@johnniepk) reported
@virginmedia And this is exactly why i feel aggrieved. I signed up in 1996 to nynex, then cable and wireless. Ntl.etc and others until virginmedia took over. Therefore,Youve never given me an introductory deal or rewarded such loyalty.
-
Hannah McLachlan
(@Angel_McLachlan) reported
@virginmedia YouTube on my virgin box never seems to play right anymore. I put it up, stick a video on regardless of whether it’s in my watch later or subscriptions, and all I get is a black screen that says loading. It’ll play the adverts not the video. Been this way for weeks!
-
Elaine McGurk 🦋🏴🏴🌻
(@elainewebster21) reported
Result was breaks in the Wi-Fi & shows a long term connection range issue with interference issues and this was an issue with the service @virginmedia are providing. He said he would get the complaints team to call me as I asked for the complaint to be escalated.
-
Koki Acedo
(@Koki_Acedo) reported
@virginmedia 1 week no service without prior warning in west London. Website keeps updating with fake fix dates People have to WORK.