Virgin Media Outage Report in Lochwinnoch, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lochwinnoch, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lochwinnoch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lochwinnoch, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Erskine, Dumbarton, Paisley, Renfrew and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Total Blackout | |
| Greenock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lochwinnoch, Scotland
Latest outage, problems and issue reports in Lochwinnoch and nearby locations:
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James Graham
(@thisis_jamesg) reported
from
Glasgow, Scotland
@virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.
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レ カ ラ
(@frebs) reported
from
Glasgow, Scotland
@virginmedia your 150 and 0345 customer service numbers aren't working btw
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Chris McDaid
(@chrismc1957) reported
from
Newton Mearns, Scotland
Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!
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clair crawford
(@hotgemMGMT) reported
from
Glasgow, Scotland
@TichWatson @MissHykinMaths @virginmedia That's why I left them, on top of consistent broadband issues
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
Tried to phone @virginmedia to cancel my services and their system was down. How convenient 🤔
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Sarah Coubrough 🤘🏽
(@xCOUBYx) reported
from
Barrhead, Scotland
Anyone else having issues with their premier sports with @virginmedia
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
Yasss...my @virginmedia wifi and tele has went down...top service guys 😂
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@virginmedia As outlined in the original tweet, there is an issue with channel 624, France 24 English HD, the audio and video are not in sync. It is still ongoing. If you've access to it, watch the lips of the broadcaster and note they don't move in sync with the audio.
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Richard Watson
(@TichWatson) reported
from
Glasgow, Scotland
@virginmedia have turned out to have terrible customer service #pishpoor left in a queue to tell them I’m leaving. This is the third time. Slave labour using cheap call centres in Asia but charging customers through the nose
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia no pictures on my up stairs TVs. Tried customer service keep getting cut off..
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StevenMcKelvie
(@StevenMcKelvie) reported
from
Glasgow, Scotland
When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.
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b
(@_obri3) reported
from
Glasgow, Scotland
@virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia having major issues with my wifi , any reason for that to be the case
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@virginmedia It only happens with this channel, it doesn't happen with any other channel. The issue also affects a friend of mine that lives in Birmingham, so suggests an issue with the source. I have rebooted, same issue.
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Paul Stewart
(@IAmPStew) reported
from
Barrhead, Scotland
Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia what's wrong with your customer service...keep going through the process then getting cut off....disgusting services.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia wonder if you could help me got the WiFi 3.0 hub and the green WiFi light keeps flashing.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I checked the link last night and it told me there where no broadband issues, however mines and others from the street where down. Seems to be back up and running now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LesleyMcIntosh
(@LesleyjMcIntosh) reported
@virginmedia awful customer service! Repeated rescheduled installation visits. Was meant to be tomorrow after a month of waiting and was told today it won’t be going ahead and it’ll be another month! Still waiting for a manager to phone me back. I will be going elsewhere
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claire lewis
(@claire_rlewis) reported
@virginmedia @itsmeAlexVega In contract and Virgin won’t release me even though they’re not fulfilling their side of contract to provide me with a service. DO NOT USE @virginmedia they obviously have a serious issue they’re unable to rectify
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Dale Jewitt
(@PterodacDale) reported
@virginmedia back again. Finally had an engineer come to install new box. No actual install done as I didn’t really want it in the first place but took the box and told I can just connect via WiFi for on demand and Netflix etc. That’s not working. Rang to try and sort… 1/
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James Brown
(@JustNice89) reported
@virginmedia Yes I have. I had this issue previously and it was then resolved. Please advise further.
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Yash Ranade
(@yashranade) reported
@virginmedia But your team is unreachable. I have been trying every day. Do you expect us to spend our work days waiting for 3-4 hours just to speak to customer care?
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Barrie Tynemouth
(@BarrieTynemouth) reported
Day 7 no broadband: lunchtime, package from @virginmedia hurrah. Open package; wrong power supply 🤬 Each time you ring the help line you have to go through all the options wait 10 mins for router to restart unsuccessfully before being able to talk to someone - useless setup!
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Chris Fairhurst
(@ChrisFairhurst7) reported
@virginmedia Yeah I have used this numerous times and there is never a problem… but only a TV problem in the area which there isn’t..
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Linzi Mackie
(@LinziMackie) reported
@virginmedia Does this mean some technician was given feedback? I stressed in my conversation that the complaint was NOT about VM staff but about poor signal, strength and overall service. I am often without reliable services for days at a time and have received a penny in compensation
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Linzi Mackie
(@LinziMackie) reported
@virginmedia This ISNT acceptable. I’ve been having these issues since I “upgraded” to 360. It just doesn’t work and my complaint has been ignored
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Louise Mitchell
(@mitchelllou) reported
@virginmedia my son has been trying to cancel student house broadband since July - spent hours on phone - had been told it was cancelled but direct debit still being taken.cancelled by letter but no contact - too scared to cancel direct debit for credit score ££££ out of pocket ?