Virgin Media Outage Report in Kippax, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kippax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kippax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Kippax, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Castleford, Wakefield, Batley, Dewsbury and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
||
| Leeds |
Internet | |
| Castleford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kippax, England
Latest outage, problems and issue reports in Kippax and nearby locations:
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Chris Neal 💙
(@cgsneal) reported
from
Leeds, England
Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.
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Deborah Jefferson
(@Flossy8386) reported
from
Copmanthorpe, England
@virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!
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Roy
(@badlydrawnroy) reported
from
Leeds, England
@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.
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GARFORTH WHITES WAKEY 1970 ALAW
(@mmwgreen) reported
from
Kippax, England
@virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!
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Simon (LFC) Britton 🔴 #BeKind
(@Daddie_Sy) reported
from
Leeds, England
@virginmedia why is it not working in LS12 area.
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Tom Lawlor
(@trlawlor) reported
from
Leeds, England
@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
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Karen Walsh
(@kaw7676) reported
from
Normanton, England
@virginmedia it’s impossible to contact them with a complaint if you aren’t a customer.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Simon
(@HullsGinMan) reported
from
Leeds, England
@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.
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Daryl Beaumont
(@DarylBeaumont2) reported
from
Leeds, England
@virginmedia I was moving house they said the bill would be different for the first three months, then back to normal, however apparently I agreed to a new contract @ £14 extra per month, I’d only had my previous contract for 6 months so why would I do this, oh and the house move was cancel
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Knight
(@MattKnight__) reported
.@virginmedia broadband connection so bad, having to rely on @VodafoneUK cellular connection this morning. Sigh 🙄
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Claire Ritchie
(@piepeoples) reported
@virginmedia We will use you temporarily as we have little choice, then we will be switching provider as soon as we can to find a more reliable service where advisors can be trusted.
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Thomas Clarke
(@weetamc) reported
@virginmedia Thanks for the quick reply. It related to a fabricated bill that you sent to a debt collection company. compensation was agreed but has never been sent. I have emailed case mgr but last reply was 13/7.
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Charlotte Churchman
(@Charlot84689217) reported
@virginmedia internet has been down in NG7 for an hour now. I rely on internet for my work from home. Please can you update as it says next update due 3pm
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MikeDevers
(@MikeDevers) reported
@virginmedia just spent 75 mins on the phone bounced between your moving team, your billing team, your technical team and your faults team. Everyone saying the problem sits elsewhere. What kind of #customerservice is this? All I have done is moved house and I can no longer login
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chloe clayton🦋
(@chloeclayton7) reported
Wow absolute shock virgin media is down again x are they joking
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Sparky
(@Madmagsparky) reported
@virginmedia No problem will do 👍
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Mark Bingley 💙
(@bingley11) reported
@virginmedia They tell me it requires an engineer, then change there mind and tell me its a fault your end and you will fix it
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derv ✨
(@deirbhiIe) reported
@virginmedia Out and look at the router is also terrible customer service
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Thomas Clarke
(@weetamc) reported
@virginmedia don’t want to make a public complaint however I’ve had an ongoing complaint since March.Two resolutions have been agreed but never materialised and ‘case manager’ has stopped responding.Please DM so we can rectify or issue a deadlock letter so I can escalate to CISAS