Virgin Media Outage Report in Kippax, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kippax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kippax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Kippax, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Castleford, Batley, Tadcaster, Dewsbury, Wakefield and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
||
| Leeds |
Internet | |
| Castleford |
TV | |
| Batley |
Internet | |
| Batley |
TV | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kippax, England
Latest outage, problems and issue reports in Kippax and nearby locations:
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Simon (LFC) Britton 🔴 #BeKind
(@Daddie_Sy) reported
from
Leeds, England
@virginmedia why is it not working in LS12 area.
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Kamal Sharma
(@KamalSh03012772) reported
from
Leeds, England
@virginmedia Hi in LS28 7TU vigin services are down. We have no phone, TV channel services. It is giving v53 error code. Can you please sort this out. Thanks
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia Thank you, it hasn't resolved the issue. Will call in the morning if its not working.
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia This is the second such incident of abuse in a week and there have been several other calls. What makes them plausible is our internet service from Virgin is poor and they phone saying they are investigating a problem.
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia I have tried the status but its saying the service is fine. Yet all the people on out estate are complaining they cannot get onto Virgin internet. We cannot book an engineer as isolating. Why is it constantly broken or speeds so slow?
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Philip Gleeson
(@philipcgleeson) reported
from
Leeds, England
@BEEFY1973 @virginmedia Has to be 48 hours down which they always make sure it isnt
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Simon
(@HullsGinMan) reported
from
Leeds, England
@virginmedia is there an issue in LS2 7LY area. It’s never great but .9mb download isn’t very 4G
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Deborah Jefferson
(@Flossy8386) reported
from
Copmanthorpe, England
@virginmedia I’m unable to log into my ntlworld email. Any idea why?? Says my password is incorrect but when I try change it, it then says my email address doesn’t exist. Help please! Trying to plan my nans funeral and all my emails go to that account!
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GARFORTH WHITES WAKEY 1970 ALAW
(@mmwgreen) reported
from
Kippax, England
@virginmedia My son has tried ten times in two days to cancel broadband from his ex partners house which he's paying for from you. Each time you hang up.. Shocking service.. @MartinSLewis can you offer any suggestions please..! 🙏
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Karen Walsh
(@kaw7676) reported
from
Normanton, England
@virginmedia it’s impossible to contact them with a complaint if you aren’t a customer.
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FJG
(@FranNamStyle) reported
from
Leeds, England
@virginmedia It says there's a problem with TV, which I dont seem to have, my problem is broadband is down.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia That is really poor. It should be for Virgin to sort not the public. I spent an hour on the phone on Thursday speaking to a next to useless overseas call centre.
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Tom Lawlor
(@trlawlor) reported
from
Leeds, England
@virginmedia Have you tried turning it off and back on again? That appears to be your answer to every technical issue.
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Marie MIllward
(@mariemillward) reported
from
Leeds, England
@GrahamHyde @virginmedia The ****** thing about this is that we have recently had to change an elderly relative’s number after he had been scammed several times, including one who was specifically and repeatedly targeting him. The distress and wasted time from this theft and deception is horrible.
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia I can’t sign in with the original details. The email is no longer mine.
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Ed Foster
(@EJJFoster) reported
from
Wakefield, England
@virginmedia hi is there an issue in wakefield with the broadband? It has been off all afternoon. Constantly on the blink!!
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Andy M
(@AndyM50760310) reported
from
Dewsbury, England
@virginmedia Help please. Tried to resolve wirh 3 members of your overseas Call Centre and was promised a call back. I can’t access my account.
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Roy
(@badlydrawnroy) reported
from
Leeds, England
@virginmedia There were no outages in the area, every time I tried to use the system to fix the problem an error or maintenence page came up. Tried logging into the router to fix and the tools were all broken. Finally an hour later it just came back on by itself.
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Chris Neal 💙
(@cgsneal) reported
from
Leeds, England
Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?
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FJG
(@FranNamStyle) reported
from
Leeds, England
My @virginmedia broadband connection has gone down, website just says whoops we cant find the page you are looking for. Whats going on. Absolutely ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Goldstone 💙💛
(@GoldstoneNick) reported
@virginmedia No satisfactory resolution to the problem
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FergUK85
(@FergUK85) reported
@virginmedia Furthermore I can’t even log into my account online to do anything as it takes me to an error page - so that’s landline customer service, text service & online support that are all not working for me (all while costing me money in paying for a now redundant service) unfortunately
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Sean Mcloughlin
(@SeanMcl90751006) reported
@virginmedia Most useless company (not just comms company) I have ever had the misfortune of buying services from. Ordered (and paid for) 1GB bundle upgrade in January. Still not sorted. Hours spent on phone to customer services repeatedly rehearsing the issues over and over.
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Taylor
(@Taylor54763379) reported
@virginmedia No never said that at any point. Just tried to order one through your app and it says they are out of stock.
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mrfolgers.eth
(@foulger_sam) reported
@virginmedia Yes we have a engineer coming out later in the week, a lot better customer service once we went though retentions onwards. Its a bit concerning dealing with someone asking for money to replace the router no transfer no case# and fraudulent ID thanks for the help tho 👍
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Juanma Dunedin 🇨🇿🇪🇦🇮🇱🏴
(@shuikoden) reported
@virginmedia hi, I cancelled my account with you more than 50 days ago. I've been overcharged and told to wait 45 days for a "mistake" you made. I called you 7 times for u to collect your equipment and refund my money and still nothing. Shameful customer service.
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Celia 🕷
(@catnip25) reported
@Sathnam @gideonrachman Send your cancellation in writing and by recorded delivery: "let us know you want to leave in writing: Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG"
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Lee
(@LeeHutchison_) reported
@virginmedia Now my entire virgin media channel set up has been shut down. I can't watch any channels and I can't even access run a service status against my box online. it's like you've discontinued my tv box early ahead of it stopping next month. what's going on? can't get through to anyone
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Dave Selby
(@segger0151) reported
@virginmedia I'm sure you would be calling me if I can't make a payment, funny that, Virgin Media your an embarrassment, Customer Service your having a laugh. Send an email to the team who manage my details so they can contact me...I authorise you to do that!!
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Kerry Rushton
(@KVRush71) reported
Disgusted with @virginmedia service!!! Diabolical broadband coverage and non existent customer service as well now!!! In case anyone is considering signing up, do yourself a favour..... DON’T!!! Nothing but disappointed with them. 😡