Virgin Media Outage Report in Kippax, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kippax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kippax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Kippax, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Wetherby, Dewsbury, Castleford and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Wakefield |
Total Blackout | |
| Leeds |
||
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kippax, England
Latest outage, problems and issue reports in Kippax and nearby locations:
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Miss Simmons
(@HoodElegance_) reported
from
Leeds, England
@virginmedia my internet has been down for some time now, this really affecting me completing my work
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
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John Heaton
(@heaton2111) reported
from
Wakefield, England
@virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.
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Louise Heap
(@louiseemmaheap) reported
from
Leeds, England
@virginmedia can someone please help me with this?
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Michael Collinson
(@Mcollinson72) reported
from
Wakefield, England
@virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!
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Nigel Cawthray
(@ncawthray) reported
from
Leeds, England
@virginmedia @PlayAvengers Doesn't work
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Chris Broadbent
(@Fernoxchris1) reported
from
Leeds, England
@GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge
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Dr Pete Holmes
(@petepjh) reported
from
Gildersome, England
Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Susanna
(@SusannaMFL) reported
from
Leeds, England
@virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
@virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....
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Jonathan Lawrence
(@jl_legend) reported
from
Leeds, England
Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.
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The Town Crier ☝🏻
(@TheTownCryer1) reported
from
Wakefield, England
@virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dani_rötter
(@Danirtter1) reported
@virginmedia I’m more concerned with making sure it stays on for like even a whole week. It’s just been in and out constantly this week so would like to understand thd underlying problem and the date when it’ll be fixed for good
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Mark
(@mark_2058) reported
@virginmedia I’m trying to switch to eBilling. The help section isn’t particularly helpful unfortunately. My account setting seems to suggest I have it enabled but I still get sent a paper bill. Can you help save some 🌲🌲🌳🌲🌳
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Paulk
(@cryptopaul134) reported
@virginmedia my connection at home dropping and reconnecting 50+ in 8-9 working hours for the last 3months. Checking service status online for last 3 months "engineer's are working on the issue". How long will this last more? How to help? = Fix ASAP, not in 3months and no results
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Dino
(@1lifeliveitnow) reported
@virginmedia @Rebecca40781849 I want to complain too, I have just left sky and joined virgin that included the 02 deal and I have had no service ever since and 02 do not help. Is there anyway virgin can talk to them as I am not happy living with no mobile.
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kat
(@kaffachino) reported
@virginmedia Hi! I’m a volt customer and I’d like to order my wifi pods, i need two because i can’t connect in my kitchen or back bedroom, how do I go about ordering these ?
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Amy
(@pengelly_amy) reported
@virginmedia been told the issue was with my internet! So I book appointment for engineer for tomorrow then I get a text saying fixed and appointment cancelled but it’s not so now I have to wait till Monday! This ain’t on virgin
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Philip williamson
(@illwill87) reported
@virginmedia never ever leave @sky for these mugs. Don't know what they are doing. What's 250mps when you haven't got service. #pathetic #badservice #staywithsky
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A.Hennessy
(@AHennessy72) reported
@virginmedia Doesn't work...
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simon harris
(@simonha08675244) reported
@virginmedia @RalphTwice Yes I second that it’s been out all weekend again , and when you check online it says everything is fine , but that’s crap it’s happening all over the the country their service is joke , think it’s time to leave this service is pathetic you’re right .
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Jason Morgan
(@JasonMo25436420) reported
@virginmedia hi VM I live in thornbury Bristol a I think your network now has to many people in my area as online lag has got worse now everyone uses VM here , and more houses being built here , I got 1 gig and online is delayed unplayable