Virgin Media

Virgin Media Outage Report in Kippax, City and Borough of Leeds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kippax, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kippax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kippax, City and Borough of Leeds, England 01/15/2025 05:40

January 15: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kippax, City and Borough of Leeds, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Wakefield, Wetherby, Dewsbury, Castleford and Batley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomWakefield Total Blackout
United KingdomLeeds E-mail
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kippax, England

Latest outage, problems and issue reports in Kippax and nearby locations:

  • HoodElegance_ Miss Simmons (@HoodElegance_) reported from Leeds, England

    @virginmedia my internet has been down for some time now, this really affecting me completing my work

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?

  • heaton2111 John Heaton (@heaton2111) reported from Wakefield, England

    @virginmedia Great, wifi down again. Beginning to wish I hadn't renewed with Virgin 🤨

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia any danger of you providing decent speeds or anybody answering your at your customer service centres? Only been with you 2 weeks and already wanting to leave.

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    If you don't mind poor quality, low uptime, unhelpful service, zero compassion, clueless technical support, broken promises and sky high prices then @virginmedia is the broadband company for you. For everyone else, go with any other company.

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia , is it common to not provide customers with the service they have paid for so early into the 18 month contract? Currently on the “Superfast” 200MB plan and receiving 30MB. Rang your call centre and gave up after an hour on hold.

  • louiseemmaheap Louise Heap (@louiseemmaheap) reported from Leeds, England

    @virginmedia can someone please help me with this?

  • Mcollinson72 Michael Collinson (@Mcollinson72) reported from Wakefield, England

    @virginmedia my internet is down, can’t actually speak to anyone to tell you about it. Absolute joke

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

  • ncawthray Nigel Cawthray (@ncawthray) reported from Leeds, England

    @virginmedia @PlayAvengers Doesn't work

  • Fernoxchris1 Chris Broadbent (@Fernoxchris1) reported from Leeds, England

    @GarethAllen3 @virginmedia Awful company to deal with. Customer care practically zero. I’m still waiting for a call from 3 weeks ago. How can a comms company have no facility to email them or live chat? Just about to change my services and save some of the £120 a month these jokers charge

  • petepjh Dr Pete Holmes (@petepjh) reported from Gildersome, England

    Hi @virginmedia . I gave a month’s notice to cancel on 24/6 that you confirmed via email. You haven’t yet cancelled/disconnected me & you’ve now sent me 2 requests for additional payment. I’ve tried contacting via phone & text numerous times with no success. Help please! 😳

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia truly are the shittest most unreliable broadband service, I swear. Oh and great, they're expecting their shitty service to be particularly shitty until 2pm tomorrow. It's not like people need to work from home or anything.

  • GazaniaGal Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .

  • SusannaMFL Susanna (@SusannaMFL) reported from Leeds, England

    @virginmedia I had an account which I closed a few months ago, I then opened a new account at a different address a few months later. When I try to login however my new account isn’t showing as it says that “I’m not with virgin media anymore”. Can’t follow up billing etc

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    @virginmedia are in my top 5 list for worst companies in Britain. Poor quality, socially and culturally reprehensible. I will give them one positive, social media peeps are nice, ineffectual but nice

  • Jamesro17879287 Jamesrodgers (@Jamesro17879287) reported from Castleford, England

    @virginmedia Already ran the test on the app, get a nice bright yellow Exclamation mark, telling me what I already know, the WiFi is ****....

  • jl_legend Jonathan Lawrence (@jl_legend) reported from Leeds, England

    Nor do @virginmedia give a toss about their customers, so care and compassion also not their thing. Struggling during Covid? @virginmedia will happily do nothing to help you out, it might affect profits if they did anything even remotely kind.

  • TheTownCryer1 The Town Crier ☝🏻 (@TheTownCryer1) reported from Wakefield, England

    @virginmedia @PlayAvengers @Arekkz He’s got his hair on upside down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Danirtter1 Dani_rötter (@Danirtter1) reported

    @virginmedia I’m more concerned with making sure it stays on for like even a whole week. It’s just been in and out constantly this week so would like to understand thd underlying problem and the date when it’ll be fixed for good

  • mark_2058 Mark (@mark_2058) reported

    @virginmedia I’m trying to switch to eBilling. The help section isn’t particularly helpful unfortunately. My account setting seems to suggest I have it enabled but I still get sent a paper bill. Can you help save some 🌲🌲🌳🌲🌳

  • cryptopaul134 Paulk (@cryptopaul134) reported

    @virginmedia my connection at home dropping and reconnecting 50+ in 8-9 working hours for the last 3months. Checking service status online for last 3 months "engineer's are working on the issue". How long will this last more? How to help? = Fix ASAP, not in 3months and no results

  • 1lifeliveitnow Dino (@1lifeliveitnow) reported

    @virginmedia @Rebecca40781849 I want to complain too, I have just left sky and joined virgin that included the 02 deal and I have had no service ever since and 02 do not help. Is there anyway virgin can talk to them as I am not happy living with no mobile.

  • kaffachino kat (@kaffachino) reported

    @virginmedia Hi! I’m a volt customer and I’d like to order my wifi pods, i need two because i can’t connect in my kitchen or back bedroom, how do I go about ordering these ?

  • pengelly_amy Amy (@pengelly_amy) reported

    @virginmedia been told the issue was with my internet! So I book appointment for engineer for tomorrow then I get a text saying fixed and appointment cancelled but it’s not so now I have to wait till Monday! This ain’t on virgin

  • illwill87 Philip williamson (@illwill87) reported

    @virginmedia never ever leave @sky for these mugs. Don't know what they are doing. What's 250mps when you haven't got service. #pathetic #badservice #staywithsky

  • AHennessy72 A.Hennessy (@AHennessy72) reported

    @virginmedia Doesn't work...

  • simonha08675244 simon harris (@simonha08675244) reported

    @virginmedia @RalphTwice Yes I second that it’s been out all weekend again , and when you check online it says everything is fine , but that’s crap it’s happening all over the the country their service is joke , think it’s time to leave this service is pathetic you’re right .

  • JasonMo25436420 Jason Morgan (@JasonMo25436420) reported

    @virginmedia hi VM I live in thornbury Bristol a I think your network now has to many people in my area as online lag has got worse now everyone uses VM here , and more houses being built here , I got 1 gig and online is delayed unplayable