Virgin Media Outage Report in Kippax, City and Borough of Leeds, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kippax, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kippax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kippax, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Batley, Normanton, Leeds, Wakefield, Castleford and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Batley |
TV | |
| Batley |
TV | |
| Normanton |
Total Blackout | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kippax, England
Latest outage, problems and issue reports in Kippax and nearby locations:
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
off on my phone to use social media. As usual, appalling service. #virginmedia
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Online messaging service. No signal at work so was unable to call. Eventually resolved via phone at the end of the day.
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Mark tooley
(@Mark_Tooley7) reported
from
Rothwell, England
@virginmedia trying to get through to your customer service is a joke 😡
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Martin_Sway 🦁🦁
(@SP1D3R_Sway) reported
from
Leeds, England
Wonder when @virginmedia is going to sort their latency problems out, as it’s horrid for gamers
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
A lesson in terrible customer service from @virginmedia: 1) Tell customer their new home is Virgin Media ready 2) Send the wrong wiring to new address 3) Don't send a technician over for 2 days 4) Promise the technician will be there between 8am-2pm 5) Technician arrives at 5pm
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Brendan Farrell
(@brendanfarrell) reported
from
Leeds, England
@virginmedia 'My Virgin Media', where you can look at your account details is down for maintenance but has been all week. I can't register and there's no indication as to when it'll be resolved.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
Ahh so my @virginmedia internet connection has gone again. Just 3 weeks until I can leave. Thank **** for that.
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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JØƦÐQUλÐ (Dredgen)
(@JordQUAD) reported
from
Leeds, England
@virginmedia It’s ok lads I’ve been told it will be sorted in 5 days. Genuinely the worst internet provider in the business. @Ofcom
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Richard Milnes
(@pipathon) reported
from
Ossett, England
Decided to leave @virginmedia today after ringing them up. Great service no reason to leave other than I need to be a “new customer” to access the best deals. My monthly bill more than doubled. Hello @NOWTV or @SkyUK I think.....
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
6) Technician says nothing he can do & that, despite Virgin promising it was, tell customer their house is not in fact Virgin Media ready. 7) Wait for disgruntled customer to ring them. 8) Tell customer earliest they can get another technician out is 2.5 weeks.
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
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Daniel Rawson
(@drawsonleeds) reported
from
Scarcroft, England
@virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Anthony
(@AnthonyyBurke) reported
from
Dewsbury, England
@virginmedia yo, anyway to cancel the TV part of my package, without having to ring, being on hold for ages, yawn.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Stenton.
(@Stento1867) reported
@virginmedia Again the forums are no help whatsoever!!! And again I've tried that before no one gets back to you I don't want a forum I want someone to talk to
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George
(@CuriousGFP) reported
@virginmedia Consistently have issues with it whilst working from home even after receiving the free upgrade to our router, so we are considering leaving as of the end of our 18 months next month. The price is also going from £33/m to £49/m which absolutely doesn’t reflect the service.
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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Ayman Ali
(@AymanAl_i) reported
@virginmedia Yes, someone from your team over the phone. Waiting until the 18th is really out of the question for me, considering I’ve been dealing with this for WEEKS already without any help. The service has been dodgy from the moment we signed up
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jetsam
(@SAMATICS) reported
@virginmedia hey have you replaced your 0345 454 1111 number or is it down? I need to talk to someone pretty soon and can't reach you on that number
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Sarah McNally
(@sarahsikira) reported
@virginmedia your customer support line is either telling me it’s busy, call back later or will not connect - I’ve been trying since yesterday - now what??
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Paul Holstead
(@PaulHolstead) reported
@virginmedia your service is horrific! Intermittent broadband for 6 months, 5 calls to the call centre & no joy, a promise from the tech team of it being fixed with a week....1 month ago & no change. A promise of a call back from a manager within 2 hours...1 month ago. Shameful.
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Neil Bellerby
(@neil_bellerby) reported
@virginmedia My daughter keeps loosing connection on MS Teams and is missing vital teaching. This issue has been present for months. I can't contact anyone at Virgin. I want a full refund for the last 4 months and I want this issue sorted, yesterday!!
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Andy Mcknight
(@AndyMcknight67) reported
@virginmedia If you had more people solving your problems you’d be a better company
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Phi
(@SophiaAkaAnkles) reported
@virginmedia No, I’d like an email address please. I am not PHONING for the billionth time in ten months due to WiFi issues and engineers and booster sets at an hours wait to get through to a human to then be cut off midway through conversation to have to phone again and repeat.