Virgin Media Outage Report in Kings Somborne, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kings Somborne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kings Somborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Kings Somborne, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kings Somborne, England
Latest outage, problems and issue reports in Kings Somborne and nearby locations:
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Internet is down and your website isn't working
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joe simmons
(@joesaintwestend) reported
from
West End, England
@virginmedia is there a problem with broadband in area 21 Hants ? Seem to have lost all broadband connectivity this morning
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .
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Lucy
(@mummyhulk) reported
from
Southampton, England
@virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had an outage earlier this month and it hasn't been removed from my bill
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
"this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Alex Robertson 🏳️🌈
(@alex_jrobertson) reported
from
Southampton, England
@guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul
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Clare Old
(@enkeli85) reported
from
Southampton, England
Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then
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𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊
(@kwxmxna) reported
from
Southampton, England
So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Angus Crabbie
(@Trees4Scotland) reported
That’s 45 mins waiting for @virginmedia customer service so far… @moneytelegraph
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Andrew Burns
(@andrewb_63) reported
@virginmedia #Viginmediadown still down no up date not good enough - can't even register for text when its fixed what a crap service
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Robin haughan
(@robin_haughan) reported
@virginmedia I have called the #virginmedia help desk and constantly get cut off #poorservice #complaints
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Mothy
(@moggystyle) reported
@virginmedia day 2 of trying to downgrade my package. Why is it that we can upgrade and add online but removing things is too much trouble?
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Kathy H
(@kathy_nptonkat) reported
@virginmedia can you get your online customer service chat sorted been waiting over half hour to get sorted, they asked question I answered straight away, tick tick still waiting😡😡😡😡😡😡😡😡😡
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AG
(@goyalam) reported
@virginmedia Yes, but there is a “phone” password which is different from “account” password and which was never provided, I have spent 10 hours on phone, WhatsApp chat where someone comes in and disappears- it’s an utter mess.
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Lea🇱🇨
(@qui3t_lea) reported
@ashindestad @virginmedia If EE does high speed in your area I’d actually recommend them, had 0 issues vs Virgin
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Marius de Beer. | 🇿🇦🇺🇸🇶🇦 Gettr : FokTog
(@MariusdeBeer) reported
@virginmedia I am not a Virgin customer. I am the system administrator at a company that is getting targeted phishing mails from your domain. As I have tried to explain repeatedly without success.
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yuval tori
(@ytori) reported
@virginmedia I have been on VirginMedia's most expensive package (900mb) for over 18 months now. Stay away, it is the most unstable, unreliable internet service I have ever come across. In 2021 over 100 days of "issues in my area with the service".
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M
(@Mark38154688) reported
@sweetieasd @virginmedia Congratulations virgin media you never fail our expectations even when you want to cancel your customer service is appalling. Your like all these companies who are be Benefiting from COVID! More and more people are staying at home and like others decide to put your price up 👏👏