Virgin Media Outage Report in Hythe, Hampshire, England

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hythe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Hythe, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Fareham, Yarmouth, and Cowes.

City	Problem Type	Report Time
Southampton	Internet	13 hours ago
Gosport	Wi-fi	2 days ago
Fareham	Internet	3 days ago
Fareham	Wi-fi	5 days ago
Southampton	Internet	6 days ago
Southampton	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

• 
  Catherine🐧 (@catherinealysh) reported 50 seconds ago from Southampton, England

  Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.

• 
  Catherine🐧 (@catherinealysh) reported 2 minutes ago from Southampton, England

  @virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working

• 
  Jez McKean 🇪🇺 (@jezmck) reported 3 minutes ago from Eastleigh, England

  @virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.

• 
  (((Chloe)))#BREXIT #nodealnoproblem (@StVitusDance) reported 9 minutes ago from Gosport, England

  @virginmedia You are an absolute JOKE Weve been waiting since March for our phone line after you DIDNT install when doing BB 2 visit,wrong person 3 visit,didn't turn up Complaint-no action 4 FINALLY TODAY youve sent the FAULT GUY AGAIN who cant do it! We need INSTALLATION! 😡

• 
  Matthew King (@MatthewKing35) reported 10 minutes ago from Southampton, England

  @virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices

• 
  Matthew King (@MatthewKing35) reported 13 minutes ago from Southampton, England

  @SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter

• 
  David Wright (@Mr_PaintPots) reported 22 minutes ago from Southampton, England

  @virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.

• 
  Catherine🐧 (@catherinealysh) reported 24 minutes ago from Southampton, England

  @virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh

• 
  segun adegunwa (@sosimple419) reported 30 minutes ago from Gosport, England

  @italkHants you guys are committing fraud by taking money from ex customer that's with @virginmedia currently. And you are adamant is your right to take money when she didn't set up direct debit..

• 
  Sonya McLean (@Sonnmclean) reported 33 minutes ago from Fareham, England

  @billy77483355 @virginmedia So was told the same on the phone with Customer Services. Let’s see if this time the person actually delivers what she said she would!

• 
  Alan Tracey (@DukeOfBelmsford) reported 36 minutes ago from Totton and Eling, England

  @virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.

• 
  Kelvin Juniour (@weezy2131) reported 37 minutes ago from Wickham, England

  @virginmedia @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed

• 
  Robbie Khan (@robbiekhan) reported 43 minutes ago from Gosport, England

  @virginmedia @_Freakyclown_ I'm not sure you understand what you've just said in relation to the thread topic. Yes posting it is secure, but fact remains, you've stored the password in plain text which was recovered by you then posted to a user. The 1st bit of that is not #GDPR complaint...

• 
  Kelvin Juniour (@weezy2131) reported 44 minutes ago from Wickham, England

  @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed

• 
  Sonya McLean (@Sonnmclean) reported 46 minutes ago from Eastleigh, England

  @virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!

• 
  Jamie Birch (@JamieAaronBirch) reported 46 minutes ago from Hill Head, England

  @virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!

• 
  Catherine🐧 (@catherinealysh) reported 47 minutes ago from Southampton, England

  @virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again

• 
  Kelvin Juniour (@weezy2131) reported 54 minutes ago from Wickham, England

  @richardbranson @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed

• 
  Taylor Morris (@TayCydney) reported 56 minutes ago from Southampton, England

  I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.

• 
  Matthew King (@MatthewKing35) reported 59 minutes ago from Southampton, England

  @yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salih Toyran (@Freeze_) reported 26 seconds ago

  @virginmedia I have been trying your agents to fix my user name and password for almost 7 weeks!!! I’ve spent hours on the call and I’ve been made numerous promises but none of them kept. Still today agent telling me I should wait 2-3 weeks to fix this. This is beyond the pale!!!

• 
  kenny wilson (@kennythekilt) reported 3 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Rob Marshall (@robmarshall83) reported 4 minutes ago

  @virginmedia No. But got an email to say I had regardless. The call got cut off but didn't receive a call back. All very disappointing considering I've used your service for the last approx. 20 years.

• 
  kenny wilson (@kennythekilt) reported 5 minutes ago

  @virginmedia Having trouble did you read the text I’m having a break then I’ll get back to you!!! What kind of customer service is that ??

• 
  Rob Marshall (@robmarshall83) reported 7 minutes ago

  @virginmedia On demand hasn't worked properly for weeks. I pay every month and don't have the time to call each time it goes down. Basically told its not a big deal as its not a full service outage. I can get @skytv for £40 a month less.

• 
  Ross Fraser (@RossFraserE17) reported 11 minutes ago

  @virginmedia Yes I have. Doesn’t give any information as to why there’s an outage or@why it may take until tomorrow to fix it. More information needed please

• 
  ThatProgrammer (@ThatProgrammer) reported 16 minutes ago

  Been on hold for 15 minutes with @vmbusiness trying to get my number moved to my new @virginmedia service.. I'm losing it with this music which is way too loud for phone lines to handle so it's very disrupted.

• 
  Mohamed Naved (@mnaved) reported 17 minutes ago

  @virginmedia Have been talking to all sorts of people without any answers. I get the same answer that we will get back to you within 48 hours. Days and months have passed. No answer. So no point in calling the sales team. Waste of time. VERY POOR SERVICE.

• 
  Aspire to Inspire (@Jack_07_Daniel) reported 17 minutes ago

  @virginmedia Problem is the deals for existing customers are worse than for new customers. Which means it doesn’t pay to be loyal. I’m on my 30 day cooling off period and I’m looking at going with communityfibre. I’ll probably look at getting my dad to cancel his move to Virgin Media too.

• 
  Vicky Sills (@lemonadesocial_) reported 21 minutes ago

  @notsupermum @virginmedia I’ve been with Sky nearly 10 years and never had any problems