Virgin Media Outage Report in Horndean, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Horndean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horndean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Horndean, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Havant, Waterlooville, Gosport, Fareham and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
TV | |
| Havant |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Portsmouth |
Internet | |
| Waterlooville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Horndean, England
Latest outage, problems and issue reports in Horndean and nearby locations:
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segun adegunwa
(@sosimple419) reported
from
Gosport, England
@italkHants you guys are committing fraud by taking money from ex customer that's with @virginmedia currently. And you are adamant is your right to take money when she didn't set up direct debit..
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martin bigwood
(@BigwoodMartin) reported
from
Waterlooville, England
@virginmedia They need to dig up to find the connection, not just me but others in the street. Appreciate that technology costs, but where's the loyalty. In the long term cheaper for me to leave you, then come back as a new customer.
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia WORST BROADBAND COMPANY I HAVE EVER BEEN WITH NO BROADBAND IN THE LAST 2WEEKS WAS TOLD IT WILL BE BACK TODAY FOR 18:00 STILL NO ******* INTERNET 😡😡😡😡😡😡
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Matt Wick
(@MAFFYOU69) reported
from
Portsmouth, England
@virginmedia bt sports 2 absolute crap picture. Sort it out for the game.
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia No broadband for the last 2weeks apparently there engineers are working hard to fix the problem . Lets all leave @virginmedia
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martin bigwood
(@BigwoodMartin) reported
from
Waterlooville, England
@virginmedia another price increase notification today £4.50 to improve services!!! My phone lines been down for 3 days and been told it will be another 2🤯 loyal customer but new customers get better deals, 😤
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@richardbranson @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Sonya McLean
(@Sonnmclean) reported
from
Fareham, England
@billy77483355 @virginmedia So was told the same on the phone with Customer Services. Let’s see if this time the person actually delivers what she said she would!
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Jamie Birch
(@JamieAaronBirch) reported
from
Hill Head, England
@virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!
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Carly Howes
(@cacax90x) reported
from
Portsmouth, England
@virginmedia Ok, our internet has been down since Sunday, we have been trying to call for days. We wait on hold for 40 mins, then get cut off the phone weirdly.
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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Robbie Khan
(@robbiekhan) reported
from
Gosport, England
@virginmedia @_Freakyclown_ I'm not sure you understand what you've just said in relation to the thread topic. Yes posting it is secure, but fact remains, you've stored the password in plain text which was recovered by you then posted to a user. The 1st bit of that is not #GDPR complaint...
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(((Chloe)))#BREXIT #nodealnoproblem
(@StVitusDance) reported
from
Gosport, England
@virginmedia You are an absolute JOKE Weve been waiting since March for our phone line after you DIDNT install when doing BB 2 visit,wrong person 3 visit,didn't turn up Complaint-no action 4 FINALLY TODAY youve sent the FAULT GUY AGAIN who cant do it! We need INSTALLATION! 😡
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia you should be ashamed of the way you treat customers, no one contacts me , nobody wants to talk, disgraceful!!!!!!!
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Jai Harding-Williams
(@JLHW17) reported
from
South Hayling, England
Honestly never known broadband to be as ******* shit as @virginmedia internet is always down, absolute dog shite.
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Mike hales
(@GorBalls) reported
from
Portsmouth, England
@virginmedia The advice given was call customer service on September 1st and ask for”transfer to voice over ip “ but as I’ve said can’t get through and I’ve had enough of sitting listening to terrible music for nearly 4 1/2 hours!!!
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Drunken Newbie
(@Drunken_newbie) reported
from
Portsmouth, England
@virginmedia Lol deals been a virgin customer for 5 years my contract run out last week so they hiked the prices up £12 and said theres no deals on at the moment... but we can give you a £4 discount. Customer service is shit at virgin, when I said ok I'm thinking about leaving he said ok lol
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Miller
(@charlie_miller) reported
@virginmedia Each time they say it is a problem with pre-pull but cannot be more specific. I get a standard two week delay and assurance that there will be no problems on the rescheduled date. Then the same cycle repeats.
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h
(@han0z) reported
@virginmedia Also it’s again reconnected but with every drop off I need to re login to my remote setup. It is very frustrating and making me consider switching to a full fiber setup for more reliable always-on connections
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h
(@han0z) reported
@virginmedia All connections are through Wi-Fi so can’t test the ethernet but when the disconnection happens the Wi-Fi is still connected to the hub and the forward link is disconnected. It is certainly an issue from the hub to the cable network or beyond.
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h
(@han0z) reported
@virginmedia Shows no outages in the area. Acknowledges a network issue. Trouble is it reconnects after a few minutes. So it’s not a complete disconnection issue it’s a quality of service issue where the link drops intermittently causing severe issues with remote work sessions
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Mark Draper
(@MarcoTomassi6) reported
@virginmedia I’ve been asked to help my parents log into their account. Can you advise please as I’ve redone their password and it’s saying username not recognised despite it being the same email address you contact them on.
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Jamie Coops💙💙
(@only1coops) reported
@virginmedia En3. On website it says working area fine but on phone it says a problem... So I don't understand
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caoimhe
(@caoimhec) reported
@virginmedia Yeah, they were useless too. Honestly the only useful person I've spoken to at virgin has been the installation engineer that said "I know I've drilled through your walls but I can't switch on your service, We've used your address to give someone in the next street service"
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Charlie Miller
(@charlie_miller) reported
@virginmedia They’ve said there was a problem with the pre-pull but that isn’t carried out by VM employees so they can’t do anything about it. They just tell me the date my install has been rescheduled to and assure me it will go ahead as planned this time. Then the same thing happens again.
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Jamie Coops💙💙
(@only1coops) reported
@virginmedia The 22nd. Bloody hell... This is not great service at all. What are the customers gonna get back
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Peter Ebbon
(@PeterEbbon) reported
@virginmedia - what is going on with the TV and Internet in Ashtead? Totally unreliable for the past three weeks and directly impacting my business. No communication from you. Paying for a service I am not getting... I am expecting a refund. When will this be fixed? @Ofcom