Virgin Media Outage Report in Hindhead, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hindhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hindhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hindhead, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Aldershot, Guildford, Fleet and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Internet | |
| Aldershot |
||
| Aldershot |
Internet | |
| Farnborough |
TV | |
| Guildford |
TV | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hindhead, England
Latest outage, problems and issue reports in Hindhead and nearby locations:
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Of our account for the same amount as last month. We were told that we’d be paying £99 a month but more was taken. We have been trying to sort this problem out for a week now and no one is helping. We asked to speak to a manager and got told there wasnt any available
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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Deborah
(@debsw18) reported
from
Hook, England
@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia not even a reply = customer support 🙄
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nate⭕️
(@bigbeardbaron1) reported
Why is it every time a live game of football starts @virginmedia signal falls to pieces. Such an *** company.
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Zak
(@zakbrownz) reported
@virginmedia sort out itv and bbc, the coverage is awful for the FA cup game. Picture keeps going
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Lewis Clemmett
(@lewisclemmett19) reported
@virginmedia @EGX Apparently I have your top package yet the internet is non stop buffer and my tv service keeps freezing. Absolute joke! Daylight robbery you lot!
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Carole Yeo 🌻
(@Carolestfc1) reported
Anyone having issues with the BBC & ITV FA Cup coverage buffering like it's being played through a dial up modem? Is it just @virginmedia thats total 💩?
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Lord Maindee 🏴
(@maindeemurderer) reported
@virginmedia BBC1 keeps cutting out. Trying to watch the English FA Cup. Checked the service status, no issues. Any idea?
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CeeCee
(@CeeCeeCollins) reported
As if the @virginmedia service isn't a pisstake enough, their broadcast of the BBC is flickering in and out for the #FACupFinal ? My dad's gonna boot the telly off its stand if it does this during the match
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Euphoric Fusion
(@EuphoricFusion) reported
@StevenDodds20 @BillGil58697478 Got to be a Virgin Media issue as it was doing it for other channels too. Watching through the built in iPlayer app on my TV instead and it's fine.
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Andrew 'Four Jabs' Burrell
(@DanePictionaire) reported
@virginmedia sort the FA cup signal out.
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Adam Palmer
(@adampalmer73) reported
@virginmedia what's going on with the signal all channels freezing
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Matthew Wyatt
(@Matthew__Wyatt) reported
Amazed to have been charged the full amount by @virginmedia for the Tyson Fury fight. We weren’t able to watch the first two hours of the PPV due to a technical fault… never again. I’ll find a stream. They were working…