Virgin Media

Virgin Media Outage Report in Henfield, West Sussex, England

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The latest reports from users having issues in Henfield come from postal codes BN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Henfield, West Sussex, England 09/27/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Henfield, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Haywards Heath, Worthing, Henfield, Hove, Burgess Hill and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton E-mail
United KingdomHaywards Heath Internet
United KingdomBrighton Internet
United KingdomBrighton Internet
United KingdomBrighton TV
United KingdomWorthing Phone

Community Discussion

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Virgin Media Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.

  • oftenanuisance truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Wireless, luckly my mobile is with another provider and I have no issues there. As we speak my super fast broadband stopped again. You are literally getting changed the second the contract finishes, I’ve had enough.

  • PaganZG 𝐙𝐆 (@PaganZG) reported from Brighton and Hove, England

    @virginmedia please help me with my order can't get through to your customer service team.

  • MarkkClifford Mark Clifford (@MarkkClifford) reported from Shoreham-by-Sea, England

    @BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.

  • oftenanuisance truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Upgraded to the fastest broadband you offer. Speed is not even close to impressive. My bigger issue is can we please have internet without the connection falling apart daily....

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia **** cunty company **** off bunch of useless wankers

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia what WiFi goes down at this time, bunch of loons

  • Portly_Burnsie Burnsie (@Portly_Burnsie) reported from Shoreham-by-Sea, England

    @virginmedia @ClockworkLondon **** service is my guess.

  • Lesleynotledley Dear Mr Levy... (@Lesleynotledley) reported from Hove, England

    Virgin media, had a problem with my account and wanted to discuss as they'd mis informed me and i was incurring costs as a result, i eventually got thru they told me my security details and email were wrong even tho they'd emailed me a reminder on it #cantcomplain

  • Dazzakovak Dazza Drums (@Dazzakovak) reported from Brighton and Hove, England

    @virginmedia can you contact me regarding an issue

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • Chudio Chuds (@Chudio) reported from Worthing, England

    After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover

  • KayleighBlaker Kayleigh Blaker (@KayleighBlaker) reported from Worthing, England

    @JaneyE1 @virginmedia They’ve been nothing but hassle recently in Worthing. Dad can’t wait to leave them! When I had Sky as my provider I never had a problem and was always so quick!

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia This so called frontline customer service was absolutely shoddy. We both couldn’t understand how 3 weeks after we ordered the services and that the external was already done they finally realised that they couldn’t connect us.We heard nothing from virgin #virginmedia

  • Supersonic_Inc SUPERSONIC INC., PODCAST & 90s RADIO SHOW (@Supersonic_Inc) reported from Hove, England

    @virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.

  • oftenanuisance truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Actually yeah, I have **** all connection once again. Thankfully I can use my mobile to tell you how much a useless company you are 🙃

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia Hi there we wanted to discuss my partner and Is poorly managed situation with Virgin Media. After basically being refused the right to complain through the customer services we have decided to shame them publicly here on Twitter #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicodsmit Nico Daniel Smit (@nicodsmit) reported

    @virginmedia @virginmedia terrible customer service! Stay away. @virginmedia is good #takingyourmoney or #upselling your contract and then 4get about you. I have been without service since 9 DEC 2021. One lie after the next. Keep billing me. NO HELP!!!!!

  • Sau59g79 heart of the matter (@Sau59g79) reported

    @virginmedia The only option that offered was for me to setup another contract with Virgin that would allow them to issue a PAC number for my original mobile number. I have to wait for the SIM to arrive before this can be done, so God only knows when I will have my number working again

  • AshRobinson Ash Robinson (@AshRobinson) reported

    @virginmedia Think writing will be quicker. Now on my 5th call and text/WhatsApp have stopped responding since yesterday. Awful. @richardbranson needs to invest a bit more into customer services and decent phone systems

  • DaveOfMan Dave (@DaveOfMan) reported

    @OffMyNoodles @virginmedia Cancel your direct debit, they'll call you back before you get through to them.

  • Jessica12351588 Jessica McRae (@Jessica12351588) reported

    @virginmedia I can connect to my Wi-Fi but it says no Internet connection? I don’t own the Wi-Fi my relative does I’ve unplugged and plugged it back in nothing is working? Is there an issue on your side at all? Many thanks

  • LornaCWells Lorna Wells (@LornaCWells) reported

    @virginmedia trying to cancel our account and port our landline number, what a surprise, no staff to help. Guess I'll just cancel the direct debit now then!

  • the_millinery TheMarvellousMrsDMillinery (@the_millinery) reported

    @virginmedia terrible service. Wait half an hour to get through, half way through conversation your operator cut me off and didn’t bother to phone back. Try to get through on phone another 20 mins, no answer. Go to website , no one available to chat on line. Unreliable broadband

  • philbeck1970 Phil Beckett (@philbeck1970) reported

    @virginmedia Complaint initiated on 22nd December 2021, you’ve admitted verbally, email and web chat of your error, but still failing to apply the credit and compensation promised!

  • HardmanHill Hardman and Hill (@HardmanHill) reported

    @virginmedia What a pathetic non existent customer service. These are the worst idiots I’ve ever had the misfortune to have had to use. Problem solved no. **** **** ****

  • PollockMarrazzo Clive (@PollockMarrazzo) reported

    @VAS6323 Heard this said so many times. Theres obviously a real problem. @virginmedia