Virgin Media outages and service status in Henfield, England

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henfield, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, Henfield, and Horsham.

City	Problem Type	Report Time
Brighton	Phone	3 days ago
Worthing	Internet	12 days ago
Hove	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

• 
  Brian Roe (@indiointernet) reported 4 seconds ago from Brighton and Hove, England

  Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

• 
  Gary Pleece (@garypleece) reported 1 minute ago from Brighton and Hove, England

  @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

• 
  Angel sirius (@Angelsirius1) reported 2 minutes ago from Worthing, England

  @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

• 
  Gary Pleece (@garypleece) reported 5 minutes ago from Brighton and Hove, England

  @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

• 
  OldFootballProgramme (@oldfootballprog) reported 5 minutes ago from Worthing District, England

  @virginmedia bloody hell Virgin sort your broadband out, down at 6am now down for 25 mins so far, are you being attacked as it all seems very weird to me ?

• 
  Siobhan Fitzgerald-Gibson (@esjexe) reported 9 minutes ago from Hove, England

  @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

• 
  🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported 12 minutes ago from Brighton and Hove, England

  3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

• 
  Danny Williamson (@Sacto_King_UK) reported 14 minutes ago from Worthing, England

  @virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237

• 
  Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported 16 minutes ago from Brighton and Hove, England

  @virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work

• 
  richard hocking (@rhock1979) reported 23 minutes ago from Shoreham-by-Sea, England

  @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

• 
  ydnam (@dizzymabil) reported 28 minutes ago from Sompting, England

  @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

• 
  TheGreyAmbition (@GreyAmbition) reported 33 minutes ago from Brighton and Hove, England

  9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

• 
  Fragile Creatures (@FragileCreature) reported 38 minutes ago from Brighton and Hove, England

  @virginmedia It's your customer service that isn't working. And our broadband router.

• 
  Michelle83mj (@michelle83mj) reported 38 minutes ago from Brighton and Hove, England

  @virginmedia This link doesn't work

• 
  TheGreyAmbition (@GreyAmbition) reported 39 minutes ago from Brighton and Hove, England

  Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

• 
  Anne Webb (@AnneWebb777) reported 49 minutes ago from Brighton and Hove, England

  @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

• 
  Matt (@mattiem1976) reported 49 minutes ago from Sompting, England

  @virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky

• 
  Danny Williamson (@Sacto_King_UK) reported 58 minutes ago from Worthing, England

  @virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?

• 
  Gary Pleece (@garypleece) reported 58 minutes ago from Brighton and Hove, England

  @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

• 
  Warren Ryan Philips (@Luciddestiny) reported 58 minutes ago from Shoreham-by-Sea, England

  @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HJM (@HannahJM1806) reported 9 minutes ago

  @virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!

• 
  Phil66 (@phil66uk) reported 10 minutes ago

  @virginmedia @alexand979677 And they don't take off anything if your service is down either

• 
  Dr Sonali Misra (@MisraSonali) reported 10 minutes ago

  @virginmedia can you help as O2 account isn’t answering?

• 
  Tilal Manzoor (@tilalx) reported 11 minutes ago

  @virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."

• 
  Robin Carder (@robincarder) reported 12 minutes ago

  Is this a known issue? Same here for us @virginmedia

• 
  🎯DartingMelon⛩️ (@DartingMelon) reported 13 minutes ago

  @alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.

• 
  Robin Hall (@RobinHall115) reported 14 minutes ago

  @APTSArchive @virginmedia Beware the spam help page that has added posts. Unfortunately a too common trend. Our rail operator is frequently being spammed on its customer account.

• 
  Dianaaaa (@Dianaaaa_91) reported 14 minutes ago

  Internet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.

• 
  mark stapleford (@markstapleford1) reported 15 minutes ago

  @virginmedia @Vonk9 Presume we will all be getting a refund for this lack of service on sky sports + not working? Been down a while and current estimated repair is the 28th August!

• 
  ❌️ (@Guacamole_Hater) reported 16 minutes ago

  @elliviant I've got just broadband with virgin media (worst customer service in the world) and I'm paying £21 for 250mb. Also this reminded me I forgot to pay my bill 2 days ago so thanks for this haha 😭