Virgin Media

Virgin Media Outage Report in Henfield, West Sussex, England

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The latest reports from users having issues in Henfield come from postal codes BN5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Henfield, West Sussex, England 09/06/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Henfield, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Henfield, Hove, Burgess Hill and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomWorthing TV
United KingdomHenfield Internet
United KingdomBrighton Total Blackout
United KingdomBrighton TV

Community Discussion

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Virgin Media Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • complexmind Mark Sutton (@complexmind) reported from Saltdean, England

    @virginmedia ok I give up your site says no fault, the fault checker isn’t working and your telephone line says I have a protracted fault with no eta to fix. It’s only about a month since it was last broken I’ve been with you for about 20 years

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.

  • mcoll72 Martin Coll (@mcoll72) reported from Brighton and Hove, England

    @virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate

  • priyadeshingkar Prof Priya Deshingkar (@priyadeshingkar) reported from Hove, England

    @virginmedia Broadband has been v slow for days and seems to be completely down today.

  • planetf1 Nigel Jones (@planetf1) reported from Brighton and Hove, England

    @virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely

  • angel_isabel420 Angel (@angel_isabel420) reported from Brighton and Hove, England

    @virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help

  • marmite22 Jesse Baker 🇪🇺 (@marmite22) reported from Hove, England

    Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.

  • JohnEcheverriUK John Echeverri (@JohnEcheverriUK) reported from Shoreham-by-Sea, England

    @virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea

  • planetf1 Nigel Jones (@planetf1) reported from Brighton and Hove, England

    @virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok

  • therjpickett Richard Pickett (@therjpickett) reported from Worthing, England

    Speedy phone fix from @virginmedia #virginmediatechnican today. Logged yesterday evening, fixed lunchtime today

  • annahumphrey99 Anna (@annahumphrey99) reported from Brighton and Hove, England

    @virginmedia been dealing with such awful WiFi for 2 years in the house!!!Paid for faster speeds and a booster and literally cannot even connect to the internet at this point🤕🤕🤕

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.

  • clareypoos Clare Taylor (@clareypoos) reported from Sompting, England

    @virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross

  • Julzy1319 Julie Vannan (@Julzy1319) reported from Saltdean, England

    Jumped out of the frying pan and into the fire - @virginmedia is an absolute joke! Service has been down since 10.30am yesterday and still no resolve 😡 have only been a customer for a month and would advise people NOT to switch #virginmedia #virginmediadown #burgesshill

  • qubyte Dr Mark Everitt (@qubyte) reported from Brighton and Hove, England

    @virginmedia Yup, I’ve done that and run the test a few times. It all works when the WiFi is up, but when it’s down it can’t load the page anyway. Things connected with ethernet cables work fine, so the issue seems limited to the wireless network.

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia help! I need to work or I’ll go more bonkers in #lockdown I gather from your very sweet staff in India that the broken cable in Saltdean will take a week to fix. Connectivity I was told would be intermittent - haven’t had WiFi for 12 hours now😢😢😢

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia you are the reason people are going outside because they can’t stay at home and use WiFi because it’s utter shit, fix it you tits

  • dyllan08 Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DannMustDie Dann Djarin 🐉 (@DannMustDie) reported

    Virgin Media really are useless. They’re now expecting the issue to be fixed on the 12th July. They told me when they went out on 29/06 they found the issue was old cables. But had already sent a text saying the job was done.

  • emilyp0203 Emily Pattinson (@emilyp0203) reported

    @virginmedia had an email saying you’ve upgraded our broadband reliability yet since then it barely stays connected for more than 10mins!! Absolutely ridiculous. Your online service status says no issue and we’ve tried resetting everything. Not worth what we pay you.

  • BIGB0SS7 BIG BOSS (@BIGB0SS7) reported

    @virginmedia My internet is down l35 area all morning and day now

  • TheGreenDevil20 The Green Devil ⏱ (@TheGreenDevil20) reported

    @flossybball @virginmedia @VirginMediaIE I’d nearly cancel the cvunts

  • laurksj laur 🖤 (@laurksj) reported

    @sadIyjess omfg don’t even talk to me about how bad virgin media is especially on valorant HOOOOOH 😭

  • DongDing61 Susan 😇😈 (@DongDing61) reported

    @virginmedia It’s been both and still have issue only worse now. Can’t watch Sky Mini Box upstairs which has ALL been replaced by @skytv How do we make formal complaint? Your Glasgow call centre advisor was most unhelpful. Asked for a manager to call us back so still waiting for that.

  • Smizz_x Emma Withers (@Smizz_x) reported

    Another day, another episode of @virginmedia not working. Do I bother calling? Or shall I just tell myself that 'its not my problem, now **** off peasant' Decisions decisions.

  • JayJoeMc 🏴󠁧󠁢󠁳󠁣󠁴󠁿Just nobody ⚽🏉🏈🥋🥊🎸🧦 (@JayJoeMc) reported

    @virginmedia Yes. I was told I would get a call back after 3 hours. 4.5 hours ago.. The box still seems to be flashing the same errors.

  • SNKRtweet Sneakerbu (@SNKRtweet) reported

    SIM card. Virgin media network. Shame it on me. Shame it on me. Shake it.

  • sophie_yxx Sophie Yates (@sophie_yxx) reported

    @virginmedia You still haven’t taken over my number as requested. No option for complaint …