Virgin Media outages and service status in Henfield, England

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henfield, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, Henfield, and Horsham.

City	Problem Type	Report Time
Brighton	Internet	2 days ago
Worthing	Internet	7 days ago
Brighton	Internet	8 days ago
Brighton	TV	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

• 
  Simon Rusbridge (@SimonRusbridge) reported 3 minutes ago from Worthing, England

  @virginmedia tv and WiFi down in BN14?

• 
  Gary Pleece (@garypleece) reported 7 minutes ago from Brighton and Hove, England

  @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

• 
  RJ Buddha (@INEya_veganfood) reported 11 minutes ago from Brighton and Hove, England

  @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

• 
  Sami Channon (@sami_chanchan) reported 12 minutes ago from Brighton and Hove, England

  @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

• 
  Danny Williamson (@Sacto_King_UK) reported 13 minutes ago from Worthing, England

  @virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service

• 
  Gary Pleece (@garypleece) reported 16 minutes ago from Brighton and Hove, England

  @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

• 
  Gary Pleece (@garypleece) reported 18 minutes ago from Brighton and Hove, England

  @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

• 
  Kat Blakeborough (@katb217) reported 24 minutes ago from Shoreham-by-Sea, England

  @virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?

• 
  Anne Webb (@AnneWebb777) reported 34 minutes ago from Brighton and Hove, England

  @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

• 
  Angel sirius (@Angelsirius1) reported 37 minutes ago from Worthing, England

  @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

• 
  ydnam (@dizzymabil) reported 37 minutes ago from Sompting, England

  @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

• 
  Scott Hortop (@scotthortop) reported 38 minutes ago from Brighton and Hove, England

  @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

• 
  Mark Strong (@ibikebrighton) reported 40 minutes ago from Brighton and Hove, England

  Hey @virginmedia any news on internet outage in #Brighton BN2?

• 
  Helen Kellar (@helenkellar) reported 41 minutes ago from Brighton and Hove, England

  @virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia

• 
  Danny Williamson (@Sacto_King_UK) reported 45 minutes ago from Worthing, England

  @virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service

• 
  OldFootballProgramme (@oldfootballprog) reported 46 minutes ago from Worthing District, England

  @virginmedia Worthing BN11 seems to be down

• 
  Anne Webb (@AnneWebb777) reported 49 minutes ago from Brighton and Hove, England

  @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

• 
  Gary Pleece (@garypleece) reported 54 minutes ago from Brighton and Hove, England

  @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

• 
  Gary Pleece (@garypleece) reported 56 minutes ago from Brighton and Hove, England

  @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

• 
  Churchlard (@churchlard) reported 57 minutes ago from Sompting, England

  @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Howard (@Geordie_Radgie) reported 4 minutes ago

  @MoneySavingExp I'm in favour of more control (virgin media constantly stiffing me...), but define "inflation". You also need to factor in how the costs - for the specific business and product - are increasing. It would help if govt. didn't keep finding new ways of driving costs up, also.

• 
  Jon Pitts (@briavelsjon) reported 5 minutes ago

  @SmithyWFC85 @bigsul72 I have access to HBO via my Virgin Media subscription, but don't want to view via an app - that's kinda my point. Sky Sports red button is truly excellent, TNT's isn't bad but is sat unused.

• 
  Mark Oram (@markoram1) reported 5 minutes ago

  @virginmedia inc movies & sport & 1gb broadband all for a lady who has never used either and only sends the odd email . We have just spent another evening waiting another missed call and still no response to an email we sent a couple weeks ago . This is all causing her distress .

• 
  Alan Roberts (@AlanRob68902430) reported 6 minutes ago

  @virginmedia your not responding to messages again, ANTONE else having issues with. Virgin media add your comments and share, lets highlight how shite virgin media have become.

• 
  The Way We Will Be (@TheWayWeWillBe) reported 9 minutes ago

  @virginmedia so cross with you again today Not only is the broadband up and down as usual (but tests show fine) but you won’t allow me to log in from my Apple Mac and you won’t allow me to update parental controls Useless

• 
  John (@keengrower) reported 9 minutes ago

  @CVB1866 @virginmedia Good luck with this, their customer service is pretty crap.

• 
  Sophie 🏳️‍🌈 (@FarrantSoph) reported 12 minutes ago

  @virginmedia really disappointed with the customer service I received today. Phoned to cancel my tv package (my contract ends in 41 days) I only require broadband. More in comments.. @Ofcom

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 13 minutes ago

  @virginmedia The biggest problem I'm having with virgin 360 is the removal of the best features from the old software. Where is the "wishlist" recording mode so I can record anything that has "*random city name*" in the description? I have so many more problems. We need a money discount..

• 
  A-A-RON (@rising_lefty) reported 13 minutes ago

  @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

• 
  Brett Williams (@brettwill82) reported 16 minutes ago

  @virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings