Virgin Media Outage Report in Hamble-le-Rice, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hamble-le-Rice, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamble-le-Rice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Hamble-le-Rice, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Portsmouth, Fareham and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Gosport |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hamble-le-Rice, England
Latest outage, problems and issue reports in Hamble-le-Rice and nearby locations:
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia DAY 6!!!!!! BROADBAND STILL DOWN!!!! Have no ******* clue if its even gonna get fixed was told it will be fixed for 9am yesterday and here we ******* are lets all leave this shit company
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Carly Howes
(@cacax90x) reported
from
Portsmouth, England
@virginmedia Ok, our internet has been down since Sunday, we have been trying to call for days. We wait on hold for 40 mins, then get cut off the phone weirdly.
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Robbie Khan
(@robbiekhan) reported
from
Gosport, England
@virginmedia @_Freakyclown_ I'm not sure you understand what you've just said in relation to the thread topic. Yes posting it is secure, but fact remains, you've stored the password in plain text which was recovered by you then posted to a user. The 1st bit of that is not #GDPR complaint...
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia Not to be a bother i just wanted to let u know my broadband has been down since 26/07/19 been told its being fixed everytime i ring it benn 2FUCKING WEEKS NOW!!! No internet at all
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia JUST ******* WHYYYYY WAS TOLD THE INTERNET WILL BE BACK TODAY BY 18:00 STILL NO INTERNET MY BROADBAND HAS BEEN DOWN FOR 2WEEKS!!!!!!!! 2FUCKIN WEEKS!!!!!! THEY KEEP LYING TO ME ABOUT THE DATES AND TIMES IT WILL GET FIXED I HAVE JUST HAD ENOUGH NOW 2FUCKIN WEEKS!!
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia 7day now with no internet customer service just told me it will be back on 2nd had enough of being messed about.I have had enough **** YOU @virginmedia i am out just switching to BT now 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾
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Drunken Newbie
(@Drunken_newbie) reported
from
Portsmouth, England
@virginmedia Lol deals been a virgin customer for 5 years my contract run out last week so they hiked the prices up £12 and said theres no deals on at the moment... but we can give you a £4 discount. Customer service is shit at virgin, when I said ok I'm thinking about leaving he said ok lol
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Ethan Samuel Fox
(@ETHAN2410) reported
from
Southampton, England
@virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia No broadband for the last 2weeks apparently there engineers are working hard to fix the problem . Lets all leave @virginmedia
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia WORST BROADBAND COMPANY I HAVE EVER BEEN WITH NO BROADBAND IN THE LAST 2WEEKS WAS TOLD IT WILL BE BACK TODAY FOR 18:00 STILL NO ******* INTERNET 😡😡😡😡😡😡
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Lesley-Anne Phillips
(@Lesleyanne22) reported
from
Gosport, England
@virginmedia And now I have been told that it may be three working days before my issue is sorted!!!! Really appalling customer service. Can this be escalated, paying for something that isn’t working! I will be texting too!!!!😡😡😡
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@richardbranson @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
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Jamie Birch
(@JamieAaronBirch) reported
from
Hill Head, England
@virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M A T T
(@Matt2593) reported
@virginmedia I don’t want compensation. I just want the service I pay for to work. It happens every year in November
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Poseur Mota
(@0161quorn) reported
@virginmedia I’m trying to cancel an engineer appointment for Thursday morning but it’s not showing in my app. The “contact us” section is sending my round in circles, hence this tweet. Please help
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Trudie Cole
(@RudieTrudie1) reported
@virginmedia receiving many calls about poor Wi-Fi service and how to fix it, how can I tell if they are genuine?
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⚡Dawn Of Time⚡
(@emiTfOnwaD) reported
@virginmedia @Asherhinds This BS. This is a VM issue, it's common to scores of users. I was able to change my own, but it got changed again. How is that possible without internal access to vm systems?
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⚡Dawn Of Time⚡
(@emiTfOnwaD) reported
@virginmedia you need to make a statement ASAP. Have you been #hacked? If not, what the hell is going on? Many users are reporting the same email pw issues and getting locked out.
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gopikammala
(@gopikammala34) reported
@virginmedia Hi, Team said it takes few more days and an engineer working in your area but I can't see any engineer working in my Area for 2 days? and when i check the service Status still no failure updated and showing as All good in my Area? What would be the reason for this? Can ds be prio
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novoShield
(@NovoShield_Pro) reported
@Asherhinds @virginmedia when the carriers get hit with obligation to refund phishing victims, that's when they'll start providing proper support - like the banks.
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M A T T
(@Matt2593) reported
@virginmedia Internet cut out at 10:30am yesterday. Got home called virgin. Unable fix it offered an Eng appt for Friday (I’m at work) and booked it in. Then said that’s all they could do and if I miss it I pay £25. 5 days without internet in 2022 at the amount I am paying is not forgivable
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⚡Dawn Of Time⚡
(@emiTfOnwaD) reported
@Asherhinds @virginmedia Something internal to vm is either broken or hacked. It shouldn't be possible for an account to be hacked a second time in hours once changed with a PW generator. Has to be internal.
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Lindsey Hunton
(@LindseyJemma) reported
@virginmedia Tv is fine but i have almost no wifi in 3 rooms and its really slow in the rest of the rooms. I have rebooted my router and its worse