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Virgin Media outages and service status in Hamble-le-Rice, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Hamble-le-Rice, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 16, 11:48 AM GMT+1.
  • 42% TV (42%)
  • 29% Internet (29%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hamble-le-Rice, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamble-le-Rice, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hamble-le-Rice, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Southampton, Fareham, Lymington, Gosport District, and Yarmouth.

CityProblem TypeReport Time
Portsmouth Phone 9 hours ago
Portsmouth TV 22 hours ago
Gosport TV 1 day ago
Portsmouth Internet 1 day ago
Southampton TV 2 days ago
Portsmouth TV 2 days ago

Nearby cities with recent reports

Portsmouth

12 recent signals

9 hours ago
Southampton

6 recent signals

2 days ago
Gosport

5 recent signals

1 day ago
Fareham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hamble-le-Rice, England

Latest outage, problems and issue reports in Hamble-le-Rice and nearby locations:

  • clifhard
    Cliff Emmans 💙 (@clifhard) reported from Portsmouth, England

    @virginmedia how many more times am I going to lose my broadband connection.Says no problem on service status but when I run test it says there is a problem in your area.Getting fed up 😡

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

  • davidmatheredu
    David Mather (@davidmatheredu) reported from Whiteley, England

    @virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??

  • PandaKingPinder
    Panda 🐼 (@PandaKingPinder) reported from Romsey, England

    @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.

  • ForbesyPresents
    Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

  • MikeWalker2012
    Mike Walker (@MikeWalker2012) reported from Fareham, England

    @virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.

  • Brooke_Smedley
    Brooke Smedley (@Brooke_Smedley) reported from Portsmouth, England

    . @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said

  • unhippyman
    Pete (@unhippyman) reported from Portsmouth, England

    Consider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

  • southnorthener
    SM (@southnorthener) reported from Southampton, England

    @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia Oh for God’s sake, @virginmedia , I’ve already done this 3 times, the latest time last night with your technical support, the same person that arranged for a technician to come this morning, then cancelled because you erroneously believe the breakdown is resolved.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

  • lukemartin243
    Luke Martin (@lukemartin243) reported from Portsmouth, England

    @virginmedia This is really poor for a large company to have such issues… when will it be back up and running?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MableandMeUK
    Onyourbikeson (@MableandMeUK) reported

    @virginmedia your O2 account integration is through worst ever. All I want to do is check my O2 bundle and I'm stuck in a never ending loop of being asked to link my accounts. Been crap for so long.

  • mec337
    mec337 (@mec337) reported

    @virginmedia I can tell you the problem is with the head end. No great surprise there

  • dennybragg
    Denise Bragg (@dennybragg) reported

    @virginmedia Is there a problem with stream tv in B91 Solihull ?

  • NeilOMahoney3
    Neil (@NeilOMahoney3) reported

    @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

  • ClassicSoulDJ
    Shorty (@ClassicSoulDJ) reported

    Here I go - still a problem with my tv services from @virginmedia a day after I tried to get through and I expect at least a hour waiting to get through

  • VespaPX12570
    MOT ALAW (@VespaPX12570) reported

    @virginmedia Thank you.. now estimated to be fixed by 1705... What has happened? Why has it happened? Are we to be compensated for this lack of service?

  • LeeSum71
    Lee Summers (@LeeSum71) reported

    @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

  • Bella_Ciao_Free
    Bella Ciao (@Bella_Ciao_Free) reported

    @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

  • dizzytiggy
    Jo Hollis (@dizzytiggy) reported

    @virginmedia Is there really no way of watching my recordings from my 360 box while im away from home? With how much the service costs why cant I?

  • scousesense
    scouse sense@scousegranny (@scousesense) reported

    @virginmedia Ref: RS1001750194 or 100445413188 or 100445413196 Choose any but cancel asap and let me know when it's done