Virgin Media Outage Report in Hamble-le-Rice, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hamble-le-Rice, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamble-le-Rice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hamble-le-Rice, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, Portsmouth, Eastleigh, Cosham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Fareham |
Internet | |
| Portsmouth |
Wi-fi | |
| Fareham |
TV | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hamble-le-Rice, England
Latest outage, problems and issue reports in Hamble-le-Rice and nearby locations:
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
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Jacqui Mullarney
(@Jovijaqs) reported
from
Southampton, England
@virginmedia please sort the signal out as missing the rugby
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Doesnt help either that I cant view the service status on the website either @virginmedia
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia someone needs to contact me, your customer service is beyond atrocious!!
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
Missed a call from @virginmedia told to call back on 150, when I did was told I could not be put through to complaints team and would have to wait until they called me and they would attempt two more times before giving up. What kind of customer service is this @richardbranson
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia Hi, my coverage has been lost in PO48DB. My Tv is fine. It’s just @virginmedia that is not working. Thanks
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia TV down, app down, website link down, automated service says there's no issues mmmmmm blatantly there is!
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there a problem in the portsmouth area only pixels no rugby 🏉
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Typical, I expected that slopey shoulder response! You need to sort yourselves out! I have never been treated so badly by a company! I really am at a loss!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia @SarahChesney1 @virginmedia same issues here and the telephone service says there is no issues, think you may need to check again!
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia pls fix internet i cannae watch southampton play man :(
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia That’s the problem, your team really are not! Last night for example, the headset was on the desk when I came through, then they cut me off whilst just doing a postcode search! I won’t carry on as this is pointless. I will be leaving you.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia I have reported issues on many occassions.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Lloyd
(@JL4376) reported
@virginmedia I’ve just reported it to you, so please ask them to update the status on the service status page so we can have estimate of when fixed. There is no other way to report it
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lia
(@liagrimshawx) reported
@virginmedia is your service down? I can’t make calls, answer them or use my data?
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Barnold
(@Ben16349164) reported
@virginmedia They probably did mention it but I can’t remember, and I just know it won’t happen. Almost a full week with no services whatsoever. Im over it. I’ll probably just cancel my direct debit and continue using my mobile data as a hotspot. Less problems with that.
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Scot Wilson
(@Scotw57) reported
@virginmedia No, simply told there is nothing which can reduce the price. Having been a customer for 16 years and never missing a payment it is a bit of a joke as I could get it cheaper as a new customer, infact I could get more services
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Steve'O
(@StevieWoodLFC) reported
@virginmedia can I have some help? Tv is not working, internet also
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Alex 🏳️🌈
(@hushthewarmth) reported
@tompeck @virginmedia Temporary fix, but you should be able to turn off the 5g band in settings
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Jonathan Lloyd
(@JL4376) reported
@virginmedia No it’s not, but it’s happening in other households too. And the service checker number confirms there is an issue
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Jonathan Lloyd
(@JL4376) reported
@virginmedia Ha! No, your customer service is as rubbish as your internet service. So please ask them to update the status
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Stuart Mackinnon
(@SAMackinnon) reported
@virginmedia Hi, outages across phone, TV and broadband for weeks now in G14. Very difficult to speak to anyone about difficulties or get firm timescales about resolving issues. What are your plans for fixing these ongoing problems?
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Tony Sutton
(@tony_sutton) reported
@tompeck @virginmedia Old SIM card that doesn't fully support 5G?