Virgin Media Outage Report in Hamble-le-Rice, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hamble-le-Rice, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamble-le-Rice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hamble-le-Rice, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Gosport, Cosham and Fareham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
TV | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hamble-le-Rice, England
Latest outage, problems and issue reports in Hamble-le-Rice and nearby locations:
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Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, England
My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
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James Ford 💙 (@Jf0rdFord) reported from Gosport, England
@SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years
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Vivienne 💙🧡🌻 (@Vdweller) reported from Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Vinnie Davis (@vinnie_davis) reported from Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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BASH (@BA5H3R27) reported from Gosport, England
Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
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HeresSaintGemma (@HeresGemma) reported from Totton and Eling, England
@virginmedia need help regarding new landline not working?
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
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Vinnie Davis (@vinnie_davis) reported from Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Ben Goodwin (@bengood82788338) reported from Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Steve Forbes (@ForbesyPresents) reported from Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Snooky100 (@00snook) reported from Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Jane Walsh (@janewalsh47) reported from Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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Joanna Quade (@jejquade) reported from Fareham, England
@virginmedia Not working.
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Giganet (@GiganetUK) reported from Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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Snooky100 (@00snook) reported from Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported from Netley, England
@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
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G 67 🇬🇧🇺🇦 (@ghm67) reported from Portsmouth, England
@virginmedia seems to be down in PO2 area??
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Vinnie Davis (@vinnie_davis) reported from Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bowezo dfc (@BowezoDfc) reported
@virginmedia It’s been like it for months ... just keep getting told it’s outage problems ... not really good enough
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Graham Sharpe (@sharpeangle) reported
@virginmedia Why can't anyone help without having to go through this rigmarole? I've been an a/c holder for years yet am getting no practical help. I'm a journalist with 7900 followers and ma now tempted just to write a story about this. Should I? Why join a community and hope for an answer?
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Dan lytollis (@danlytollis) reported
@virginmedia No i am not taking over an account, I will be a new customer, the issue is from a previous tenant supposedly years ago, this is what I am confused about why this issue hasn't be already sorted
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Robert H (@DocEvil666) reported
@virginmedia Just on the line to a human now, could be 4 hrs, but hopefully they can help.
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Steve (@michaels_shad) reported
@virginmedia There you go again, no help at all, have you seen my other two replies about still taking full payment each month and lack of compensation or or refund as I could not fit on one tweet.
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Belinda Robinson (@RobinsonBelinda) reported from Worthing, England
@virginmedia Will I have to wait up to an hour if I dial this number before anyone answers? Also last time I spoke to someone they said they couldn’t do anything as I had raised a complaint. I just seem to go round in circles instead of getting it sorted!
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SP (@spons4d) reported
@virginmedia Sorry? Please don’t put empathy in your response. Neither the chat or TextBot that dealt with me moving to a nonserviceable area had none!! VM are heartless to their customers. All about money! At least providers within BT network give support, coverage & easy transition! @SkyUK
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Sonic6L (@LSonic6) reported
@virginmedia So you're saying, I have to be without Internet until the 8th and use alternative methods to WFH or lose wages?! I asked multiple times if there was an issue with VM in my area and 3 different advisors said no, can you confirm? Can you also advise about compensation for #VMDown
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Belinda Robinson (@RobinsonBelinda) reported from Worthing, England
@virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!
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Dave Howarth (@DaveHowarth83) reported
@virginmedia Yep connection drops for us all at the same time. Fed up of ringing that automated line to be told there is a fault in our area and an engineer is on it. My issues started on 13th November and have only got worse.