Virgin Media Outage Report in Hamble-le-Rice, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hamble-le-Rice, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamble-le-Rice and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hamble-le-Rice, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
||
| Gosport |
Internet | |
| Portsmouth |
Internet | |
| Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hamble-le-Rice, England
Latest outage, problems and issue reports in Hamble-le-Rice and nearby locations:
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia upload speeds Po4 are awful atm
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Cashion
(@DeeCashion) reported
@virginmedia Tks for reply. Existing customer and we're just moving the internet service to a different address, literally around the corner from previous location.
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Andy T
(@t_andytck30) reported
@virginmedia the connect app doesn't work on the hub 4, but the app has to locate the blackspot to get your WiFi booster. I had less of a blackspot with the hub3. I'm paying so much for broadband and your hubs should be able to reach around a standard 3bedroom property. 😟
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anna
(@arobin33) reported
@virginmedia I got through with the text service and it said there is an issue with my hub😢 they have booked an engineer to come out tomorrow 👍 thank you
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stu
(@pitiful_stu) reported
@virginmedia Well you're just as useless as the rest of your customer service then. **** off
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Bryn
(@wildbryn) reported
@virginmedia how am I supposed to get hold of you???? Can’t get through on the phone, can’t do what I want online. Complaints page not working on website!! HELP ME!!!
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Julie Mc 🏴
(@W2jmf1) reported
@virginmedia If you read the post you will see this was part of a larger discussion. About perhaps the government engaging with companies like yours to help ensure children all over the U.K. have access to WiFi. @BorisJohnson
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John Wright 💙
(@johnwright79) reported
Hey @virginmedia, thanks for keeping me on hold for 30 minutes and then hanging up on me. Really great customer service.
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WrathOfMyBombast
(@Stephen41792571) reported
WTF is going on with @virginmedia broadband service for the last 2 days ?? Constantly up and down and impossible to work. Service status reporting all OK but clearly there are issues. Anyone else having problems?
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joe haggerty
(@joehaggerty) reported
@virginmedia Yes but that has been a nightmare. 3 days down the line and going round in circles.
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stu
(@pitiful_stu) reported
@virginmedia are you able to get an engineer out before Friday to me? If not I'm leaving. Had 4 engineers out to not fix my issues, not spending more than 5 mins at the property trying to fix the issue. One of them detected line damage and i had an appointment for repair for 2 weeks after 1/2