Virgin Media Outage Report in Glossop, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glossop, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glossop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glossop, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Holmfirth, Cheadle, Hyde, Macclesfield, Rochdale, Stalybridge, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Stockport |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Holmfirth |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glossop, England
Latest outage, problems and issue reports in Glossop and nearby locations:
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.
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Sarah Cassidy 🐝
(@SarahCassidy) reported
from
Manchester, England
Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?
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Wes Grundy
(@wesgrundy) reported
from
Bredbury, England
@virginmedia what’s going on with the quality of the picture? Scrambling and constantly broken. Please sort.
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia What details do you require in any text I send?? Seems a bit odd considering you should already have my complaint and my details 🤔 we’ve established I don’t have a ref number, so further info will assist??
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
Over 3 hours and counting on the phone to @virginmedia , spoken to 5 different people and put on hold for the 6th time now. Issue yet to be resolved 🤬🤬🤬 #vpoorcustomerservice #timeforachange
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geoff george
(@ggfeb62) reported
from
Oldham, England
@ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line
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chris petchelli
(@Petchelli) reported
from
Rochdale, England
@virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia Thank you for your response. I have submitted a complaint, although I’ve no response to that either. Our internet is shocking and we’ve got a temp fix outside which needs to be made permanent from 4 wks ago. Paying a lot for nothing currently
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Danny Peacock
(@Whosyourdaddy19) reported
from
Manchester, England
Wow @virginmedia your standards of customer service have gone downhill this year.. All for the understanding of pandemic but even after the average wait of an hour to talk to someone to be cut off 4 times now and let down multiple times with guarantees is just not the normal!!
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Mike Mee #FBPE
(@Mug_UK) reported
from
Stockport, England
@PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia I don’t. When I submitted the complaint (2nd) I chose the telephone call option, using my home number. I haven’t received any call to date!!
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia Yes, someone to tell me what happens when there’s no cable to pull (your website said service was available). Waited in, engineer just drove off without any explanation. Had to spend hours at call centre. Want install to happen but can’t understand process & no one will explain.
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Jamie McDonald
(@lambtiger) reported
from
Cheadle Hulme, England
Truly appalling customer service from @virginmedia. Due an engineer visit today: he’s just rung to say your call centre raised the job incorrectly and he’s not coming as they don’t carry the stock any more. No apology, no lifeline, no empathy. Shocking.
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!
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Sally pickford
(@salpea77) reported
from
Stockport, England
@virginmedia code v210 on the tv how can I get help for this??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa 💋 🧛♀️
(@Lisa_Wadey) reported
Time to change providers price i pay and services down no refunds disgusting @virginmedia 🤬
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Jonothan Gains
(@J0N0_) reported
Funny how @virginmedia are quick to put their bill up for tv packages and contact you for renewal but as soon as it goes off for technical reasons you can’t submit a complaint online because the link is broke and the phone line is unavailable & cuts you off. Well worth the £90 pm
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𝕋𝕚𝕤𝕞𝕖'𝕄𝕚𝕔𝕜 (𝘼𝙎𝙏𝙍𝙊𝙎𝙃𝙊𝙍𝙏𝙎)
(@tismemick) reported
@virginmedia any updates on TV problems, last update nearly 4 hours ago?
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🌈Mrs A🌈
(@AimsonLea) reported
@virginmedia Still no service Bl4 area😡 all day.
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bill o’neill
(@billone30822943) reported
@virginmedia Since 1PM! Really? Not a single piece of information since. Objectively that is not a strong position u are taking. If you have had zero updates since 1PM then that is incompetence as it is an unacceptable length of time. Never heard of any outage lasting this length of time…
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zFxsionn
(@zFxsionn) reported
@virginmedia no update on your outage page for 3 hours now, what is going on?
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DANIEL
(@DANIEL04824298) reported
@virginmedia To be fair to virgin it’s never gone happened to me before
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Rob day
(@dayrob83) reported
@virginmedia @RevclownEric Yo @virginmedia this is slightly rude, I said about my issues hours ago and no reply, but you can reply to this customer. ******* rude…
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Clare
(@ladygutters) reported
@virginmedia can you confirm if TiVo boxes being unable to connect to the router but OK on other devices is part of this issue? No mention of it on your service update but multiple people mentioning it. Error code N17
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Brenda Mclean
(@Alexia22Bm) reported
@virginmedia totally annoyed right now!!! Issue fixed 6pm, now, not till 9.30pm..total rubbish. I am not a happy customer right now.