Virgin Media Outage Report in Glossop, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glossop, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glossop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Glossop, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Wilmslow, Oldham, Dukinfield, Holmfirth, Rochdale, Macclesfield, Hyde, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
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| Manchester |
Total Blackout | |
| Manchester |
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| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glossop, England
Latest outage, problems and issue reports in Glossop and nearby locations:
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards
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Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??
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Jason
(@ph08_jay) reported
from
Oldham, England
@virginmedia is there an issue on your side with no subtitles on any #skymovie channels? Been like this for a few days now 😭
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#GlazersOut
(@19865b) reported
from
Manchester, England
@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
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Jane Mcdonald
(@janemcd051116) reported
from
Ashton-under-Lyne, England
@virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia That's not my query. It's the ridiculous scripted reply by letter to my complaint. Going to ombudsman as that is not how you handle a complaint. Sky will have a new customer when my contract is up!
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
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Beefy Blue Banana
(@BeefyBlueBanana) reported
from
Manchester, England
Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.
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Cardy Camara
(@modchester) reported
from
Manchester, England
@virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?
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Sally Shaw 🐝🐝
(@sallyshaw5) reported
from
Stockport, England
Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
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DJ Nerja
(@CurryInTurry) reported
from
Oldham, England
@virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Knighton
(@KnightonJ) reported
@virginmedia Yes I was within contract but they told me I wouldn’t be charged if I cancelled early as long as I had an engineer come out 3 times within 30 days, I had already had issues twice where the engineer came out within 15 days and then 10 days later the streets internet went down ?
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LemLems
(@LemLems) reported
@virginmedia Their ‘justification’ is that I didn’t take my phone number across to my new provider - they think that gives them the right to reactivate my line without my knowledge or permission & then charge me for it. That seems illegal to me - surely I have to agree to a service contract?
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Karen Blakeney
(@karen_blakeney) reported
@virginmedia I spent 4.5 hours on the phone and I’m still waiting for service to be restored
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Letty 💓 Wear a mask save lives 💓
(@LettySpoghetti) reported
@virginmedia having trouble with my internet connection 🙄 yesterday we had 28mbps and no connection in my son's room even with a booster????
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Q M
(@qmlondon321) reported
@virginmedia Wow. Thanks for clarifying. I think you’ll agree this system is a load of s**te in line with Virgin Media’s customer service.
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Ian
(@Ian_I4S) reported
@virginmedia @NiiNiiFC @Flav_Bateman Who can I speak to ref internet speeds. It’s extremely slow and I’ve already spend nearly 1 1/2 hours trying to get through on the phone. Farcical.
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🌹RACHAEL💜
(@Rachy_EJ) reported
Never going with @virginmedia again they push you into upgrading your phone and trading in your old phone only then to be told its not worth what they already told you !
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Martin Williams
(@martinrw) reported
@virginmedia It says "no known issues"
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brian bilton
(@bilto15) reported
@virginmedia trying to upgrade my mobile but it’s impossible live chat don’t answer and now it’s saying my email is wrong it’s not and change getting some help
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Tim
(@twd69) reported
@virginmedia The connection keeps dropping intermittently on their modem, it’s been like it for weeks. How soon can we get an engineer out please to sort it? I’ve been here all day trying to fix the issue. The equipment is old & not fit for purpose.