Virgin Media Outage Report in Glossop, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Glossop, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Glossop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Glossop, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Rochdale, Stalybridge, Stockport, Wilmslow, Oldham, Dukinfield, Hyde and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Glossop, England
Latest outage, problems and issue reports in Glossop and nearby locations:
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@janetmarland @virginmedia Hi Janet I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@virginmedia no service in sk6 8bt can you help
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I hope you can help as I have lost access to my mobile account for some reason ie the captcha just keeps reloading - only had it for over 10 years getting mighty naffed off that I can’t see bills
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
Hey @virginmedia you’ve sent me an increased bill after I have renewed for a fixed time. Can you help please
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia OL2 here .. did you lose your signal prior or is this a coincidence 🤔
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@Mama_Kirst @virginmedia Hi kirst I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone
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Matt 💙
(@Hoiskiez) reported
from
Ashton-under-Lyne, England
@aaronbentley89 @TalkTalk @virginmedia Oh no, you didn’t go with Talk Talk did you? Awful service from my experience too! 😖
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I think I have the correct login details as he told me to use the one I used when ringing 789
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Andrea Spencer Davidson 💙
(@andieloulou) reported
from
Cheadle Hulme, England
@virginmedia pls help my lockdown wellbeing by sorting out the planner. Im trying to record 90 day fiancé on TLC and twice now it’s recorded the wrong show #helpagirlout #lockdownviewing
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Dailos seddon
(@Dailos81) reported
from
Manchester, England
@virginmedia network issue at 19:20 in the M22 area and the estimated time to fix is 15:45 next day, you got to be kidding! 💩
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@jazzyjen1986 @virginmedia BT went down Jenna but watching via something else
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David Mcleish
(@DavidMcleish11) reported
from
Wilmslow, England
@virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like
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Mark Taylor
(@Mr_Mark_Taylor) reported
from
Kirkburton, England
Morning @virginmedia. Is there a broadband issue for HD8? The service status facility isn’t working on your website. Thanks.
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@uknewfie @virginmedia Linda I had this morning too got the help settings restart you box by 👎👎👎 and last channel it's not been doing it since I did
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Jeanelle de Gruchy
(@Jeanelleuk) reported
from
Manchester, England
@virginmedia you promised me Broadband setup yesterday, you promised me @YodelOnline would contact me & deliver yesterday. Nothing. No way to check why or when. Poor customer service. Apologies to colleagues working with me to contain #COVID for my continuing connection issue...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beware
(@Goazon3) reported
@virginmedia you guys are a piss poor excuse of many providers. I really can’t believe you get away with it all tbh. Surely must be false advertisement or something. Cause it’s never once done what it says. And I’ve never once been impressed with your wifi.
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Kumaran Masilamani
(@kumaran_rajesh) reported
@virginmedia @virginmedia Cannot reach out to support via telephone. It is instructing the same old steps until a factory reset. Can't even speak to a real person from your support team. How can you justify the price increase from next month then? #slowwifi #poorcustomersupport
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Realitybite
(@Realitybite76) reported
@virginmedia And can you confirm that an engineer is still trying to fix it
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Piece of Cheese
(@PieceofCheese10) reported
@LozzaFox @virginmedia Their customer service is a scandal
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Josie Knight
(@josie_charlie) reported
@virginmedia Okay, we will keep trying. Hopefully we will get through to someone soon as I may be back onto you on here if need be. Please could you escalate our problem to someone though - for a new customer this is absolutely appalling 😞😞
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HUAN
(@he_740111675) reported
@virginmedia Could you please explain why your helpline never go through, right after you increase the broadband price? Need to make a phone call to close the account, and yet the phone call never go through? ?
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@aparkinson65
(@aparkinson65) reported
@virginmedia I just wish your internet was stable - I don’t want speed - I want reliability. I am appalled with your companies attitude to CS. You’re all polite but your service is still poor.
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EUK Hzrdie
(@74Hzrdie) reported
@zChigz @virginmedia ******* **** little ***** I hate them
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Standbyme
(@Standby66393769) reported
@LozzaFox @virginmedia Shocking service from Sky
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Wendy Godding
(@wendyandabbie) reported
@virginmedia still waiting for a manager to deal with my complaint from 29th Nov. Stuart Toms is apparently a manager and was meant to call me this afternoon. Any chance you could remind him!