Virgin Media Outage Report in Ferryhill, County Durham, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Ferryhill, England

The most recent Virgin Media outage reports came from the following cities: Billingham, Stockton-on-Tees, Darlington, and Seaham.

City	Problem Type	Report Time
Billingham	Total Blackout	2 days ago
Stockton-on-Tees	Wi-fi	13 days ago
Darlington	Internet	16 days ago
Darlington	TV	21 days ago
Stockton-on-Tees	Internet	22 days ago
Stockton-on-Tees	Total Blackout	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  Peter Snowdon (@petersnowdon) reported 8 minutes ago from Darlington, England

  40 mins on the phone to @virginmedia on hold listening to poor music ....have you thought of recruiting some staff? Plenty of people would love a job at the moment...mad way to run a business

• 
  Andy Gibson (@Lopek) reported 9 minutes ago from Darlington, England

  @virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.

• 
  Paul Ryder (@ryderboy24) reported 10 minutes ago from Hart, England

  @virginmedia any reason why my broadband is so slow and my bill is so expensive

• 
  Robert-Andrew Tamkin (@RobertTamkin94) reported 10 minutes ago from Stockton-on-Tees, England

  @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

• 
  C4SP4R (@C4SPAR_) reported 14 minutes ago from Sunderland Bridge, England

  @davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.

• 
  ScottPhoto (@smarshallphoto) reported 15 minutes ago from Stockton-on-Tees, England

  @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

• 
  Andy Gibson (@Lopek) reported 16 minutes ago from Darlington, England

  Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".

• 
  KaraS4234 (@kara44234) reported 19 minutes ago from Durham, England

  @virginmedia What else would you expect when you have been offered a service you don't get

• 
  Marc J (@Johnsonator85) reported 19 minutes ago from Stockton-on-Tees, England

  @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

• 
  mick arthur (@m_arthur1) reported 21 minutes ago from Stockton-on-Tees, England

  @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

• 
  Marc J (@Johnsonator85) reported 21 minutes ago from Stockton-on-Tees, England

  @virginmedia who have I got to screw to get through to cancel my contract with you?

• 
  Connor Mather (@ConnorMather) reported 23 minutes ago from Sunderland Bridge, England

  @virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake

• 
  Peter Snowdon (@petersnowdon) reported 34 minutes ago from Darlington, England

  Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks

• 
  Jayson Gurney (@JaysonGurney) reported 36 minutes ago from Darlington, England

  @Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse

• 
  Daniel Hill (@DanielHill21) reported 36 minutes ago from Stockton-on-Tees, England

  @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

• 
  Marc J (@Johnsonator85) reported 39 minutes ago from Stockton-on-Tees, England

  @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

• 
  KaraS4234 (@kara44234) reported 52 minutes ago from Seaham, England

  @virginmedia change 2 fiber,its the next best thing.Well unfortunately since we have changed Internet 2 urself its been absolutely the worst decision made.Previous Internet with Vodafone no problem with kids playing their computer upstairs now im lucky is i get WiFi at all

• 
  KaraS4234 (@kara44234) reported 55 minutes ago from Durham, England

  @virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish

• 
  Marc J (@Johnsonator85) reported 55 minutes ago from Stockton-on-Tees, England

  @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

• 
  Jonny Dearlove (@jonnydearlove) reported 56 minutes ago from Middleton St. George, England

  @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma King (@emmaking84) reported 3 minutes ago

  @virginmedia it would seem your customer services team don't understand "I wish to cancel my broadband". £40 is a shocking amount per month for someone with a low income.

• 
  Laurence Cliff (@laurencecliff) reported 6 minutes ago

  @virginmedia terrible service. When it’s a technical question I can WhatsApp you easily. When I want to cancel I have to call, go through 10 mins of questions and on hold before twice being hung up on when speaking to someone. Just let me cancel!

• 
  coolhunter (@cool_hunter) reported 9 minutes ago

  @virginmedia STILL no response after 2 days without access to my email account? Why won't you fix this ???

• 
  Darren (@Darren97367988) reported 9 minutes ago

  @virginmedia @O2 Any chance you can just make what you provide work properly without trying to flog us new stuff. My Internet which is meant to be 100mb, has been running at below 7 for the past few days. Time to move supplier with better service.

• 
  Valerie Christina White (@Valerie87725636) reported 9 minutes ago

  @O2 @virginmedia I 20YRZ of iphone,switched to Android 31July2021-Today Told my first google Pixel Android faultyNo customer of goodwill temp replacement or help offered Holloway Rd store Devastated Today,warranty,paid usage,disabled user, payment detailsAccount number: 1030354102

• 
  Shaun (@Shaun_RobertsxD) reported 14 minutes ago

  @virginmedia It was working but the speed fluctuated then done at VM seems to off accidentally shut the account down then I had to have a new account created and have been calling every day to try and get VM to send the signal to reactivate the connection.

• 
  Daniel S (@planet_dan) reported 14 minutes ago

  @virginmedia Seriously? One dropped connection after another and your technical team has absolutely no idea what is causing it? Give me a break? This service is utterly ridiculous. It’s pathetic. @BBCWatchdog

• 
  James 🇬🇧 (@JG1872_) reported 15 minutes ago from Glasgow, Scotland

  @virginmedia my wifi has been down since 7 what’s this all about?

• 
  kai (@reason2485) reported 16 minutes ago

  @virginmedia come take ur broadband or take u small claim court poor service come solve issue or action be taken months u have been charging my parents and not resolving the poor service given

• 
  Nicky Clark (@NickyCl94173026) reported 18 minutes ago

  Thanks @virginmedia for your really helpful service tonight. Really looking forward to speaking to the return call from a manager within the next 72hours