Virgin Media Outage Report in Dalry, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dalry, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dalry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dalry, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Johnstone, Paisley, Kilwinning and Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Johnstone |
Internet | |
| Paisley |
TV | |
| Johnstone |
TV | |
| Paisley |
Internet | |
| Paisley |
Internet | |
| Paisley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dalry, Scotland
Latest outage, problems and issue reports in Dalry and nearby locations:
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
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Peter Wilkes
(@petewilkes046) reported
from
Paisley, Scotland
@virginmedia very disappointing customer service, expected a call hours ago to reset a mobile PUK and get my 11yo son his mobile freedom, paying for a SIM I can’t use. Thanks Virgin - maybe I should’ve stayed with my previous network 😡
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David Walker
(@walker17car) reported
from
Linwood, Scotland
@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
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Santiago Matalonga
(@santimatalonga) reported
from
Paisley, Scotland
Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Gordon Bradford
(@gbradford67) reported
from
Brookfield, Scotland
@virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?
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Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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S.🐾
(@TurdiiBurdii) reported
from
Paisley, Scotland
@thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.
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senga cummings
(@sengacummings2) reported
from
Paisley, Scotland
@virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bobbyb
(@shmooza) reported
@virginmedia Link Durrant work to book an engineer. Your people just forward me to other people, but none actually takes reasonably and helps. Unprofessional hopeless service
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Robert Wilson
(@Bob_2310) reported
@virginmedia what an absolute farce with #virginmedia been a customer for 18 years & trying to sort my tv package out, box been switched off now telling me I need to pay £40 for a new box anything to make money eh
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Ewan Leith
(@EwanToo) reported
@ChrisBeckett @virginmedia The person won't replace my router which reboots itself 2-3 times a day because their system says there's an outage in the area. Is the outage willing the dodgy power connector in the box?
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Kathryn Lummis
(@KathrynLummis) reported
@virginmedia An issue in DE11 is apparently resolved but not for us yet… does it take time to get back up and running after your engineers have fixed something?
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Secret IT Tech
(@Edu_IT_Tech) reported
@virginmedia @CherylHoleQueen Why don't you stop posting trash like this and actually help your customers? What a joke of a company.
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kristinay@hotmail.co.uk
(@kristinayhotma1) reported
@virginmedia There are Ongoing issues with the street, my whole street is out now however as 4 or more have not reported it because we are just so fed up it hasn’t triggered as a network outage. We just need someone to attend now. We’ve been down since 2.30 yesterday.
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HarryHansEhebrecher
(@HarryHa12547970) reported
@virginmedia Mein Gott, can you not just tell me if you are having network issues??
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Jackie
(@TZAROUGE) reported
@virginmedia Yes thanks I know about the issue just want email to claim refund. I’m paying for your broadband and my own data!!
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Ben B
(@Funkredible_Ben) reported
@virginmedia hello, I changed up packages a while back and was asked to return my old TiVo box. I've never received the returns package and can't find a way on your website to return it. Can you help please?
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Nick Brown
(@randomrome) reported
@virginmedia why should i bother with a stupid forum when you're on staff don't know the answers to basic questions. Why don't you do some bloody work for a change and have someone call me. What do I pay you for?