Virgin Media Outage Report in Crawley, Hampshire, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Andover, and Winchester.

City	Problem Type	Report Time
Andover	Wi-fi	22 days ago
Andover	Internet	28 days ago
Andover	Internet	1 month ago
Winchester	Internet	2 months ago
Andover	Internet	3 months ago
Andover	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Panda 🐼 (@PandaKingPinder) reported 6 minutes ago from Romsey, England

  @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

• 
  Duckocide Games (@Duckocide) reported 7 minutes ago from Andover, England

  @thedarkfenix @virginmedia I hope so. I really rely on the service now.

• 
  Morgan Jamison (@mjam1978) reported 8 minutes ago from Andover, England

  @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

• 
  Duckocide Games (@Duckocide) reported 9 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

• 
  Spider (@KpRoebuck) reported 15 minutes ago from Eastleigh, England

  @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

• 
  Panda 🐼 (@PandaKingPinder) reported 15 minutes ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Sarah-Jane Felicity (@SarahJaneDyke) reported 15 minutes ago from Eastleigh, England

  @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

• 
  Ben Huntley (@HuntleyBenjamin) reported 15 minutes ago from Andover, England

  Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

• 
  Jason Kneen (@jasonkneen) reported 17 minutes ago from Ludgershall, England

  @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

• 
  Duckocide Games (@Duckocide) reported 19 minutes ago from Andover, England

  @virginmedia Still not working. About to phone

• 
  Paul Grundy (@BrainTumourSurg) reported 22 minutes ago from Winchester, England

  Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

• 
  Jason Kneen (@jasonkneen) reported 23 minutes ago from Ludgershall, England

  @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

• 
  Jason Kneen (@jasonkneen) reported 24 minutes ago from Ludgershall, England

  @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

• 
  Jo (@JoannecolesJo) reported 25 minutes ago from Eastleigh, England

  Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s

• 
  Graham Scambler pics (@_GSPhotography) reported 25 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Alec Clapperton (@Alec2306) reported 27 minutes ago from Andover, England

  @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

• 
  Duckocide Games (@Duckocide) reported 28 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. But seeing it on service page though.

• 
  Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported 34 minutes ago from Andover, England

  @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

• 
  Duckocide Games (@Duckocide) reported 42 minutes ago from Andover, England

  @virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn

• 
  Alec Clapperton (@Alec2306) reported 53 minutes ago from Andover, England

  @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @heartsdesire007 (@heartsdesire001) reported 6 minutes ago

  @leonagraham @virginmedia with it in, I only had my living room bedroom, my problem was had my pc connected to secondary socket (due to layout of room) & they only offer support to master socket. Keep on at them so they’ll be sick of you calling/contacting & they’ll do something Good luck, let me know

• 
  ♥️Chelle♥️ (@footy_babe) reported 6 minutes ago

  @leonagraham @virginmedia Virgin tried this with us when we contacted trading standards we got back the hours added together and had 6 days in total deducted from our bill they are not providing the service they put on their contract 😑😑

• 
  Luke Roberts (@LukeRoberts17) reported 7 minutes ago

  @virginmedia No issues on my area at all

• 
  James Russell (@russja64) reported 8 minutes ago

  @virginmedia I don't have any broadband service today and your online test couldn't run... before I call for an engineer, are there any known issues in my area W5 3LS?

• 
  MarvellousMe (@addae_avour) reported 11 minutes ago

  @virginmedia I have had loss of service for 10 days, no one from @virginmedia is really explaining why it’s taken 10 days and counting to get someone to fix, your engineers just park at my estate watching YouTube

• 
  Alex (@alexjj_91) reported 11 minutes ago

  @virginmedia Hello, is there wider issues in Belfast or just my own? Hub started flashing white last night and still no connection after a few restarts

• 
  Adam Callan (@Adam_R_Callan) reported 12 minutes ago

  @virginmedia day 5 of no internet at home and still no one at virgin wants to help - lovely!

• 
  Shaunetello 🇮🇹🍕 (@Shaun_Gnasher) reported 18 minutes ago

  @leonagraham @virginmedia Your hub looks like its connected to the network. Try removing all (if any) ethernet cables from the back and do a factory pinhole reset (hold the pin in the hole for approx 30 seconds) then give it about 10 minutes to see if it comes on with the white light solid

• 
  Amanda (@mimihaha03) reported 20 minutes ago

  @leonagraham @virginmedia This is why we didn’t move to them, everyone says customer service is terrible

• 
  butt-uh⁷ 🧈 (@j00niebabyy) reported 20 minutes ago

  When u have an interview in an hr but wi-fi's not working 🤦 reaaalllyyy hate @virginmedia