Virgin Media Outage in Crawley, Hampshire, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Crawley, England

Virgin Media Outage Chart in Crawley, Hampshire, England

August 19: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.60%)
Wi-fi
(14.99%)
Phone
(8.45%)
TV
(7.12%)
E-mail
(6.04%)
Total Blackout
(4.80%)

Virgin Media Outage Map Near Crawley, Hampshire, England

The most recent outage reports and issues originated from Southampton, Andover, Winchester, Worting, Romsey and Eastleigh.

Southampton Internet
Andover Wi-fi
Southampton Internet
Andover Internet
Southampton Internet
Southampton TV

Virgin Media in Crawley, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:
  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!

  • ETHAN2410 Ethan Samuel Fox (@ETHAN2410) reported from Southampton, England

    @virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.

  • Pgdelr1 Pgdelr🇯🇪❌ (@Pgdelr1) reported from Eastleigh, England

    @DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄

  • James_F_UK James Franklin (@James_F_UK) reported from Southampton, England

    @virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working

  • lawrie774 Law (@lawrie774) reported from Southampton, England

    @virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I had two months of internet problems with virgin media now. A absolute joke.

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Winchester, England

    @virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Southampton, England

    @mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....

  • jwfw John Watkins (@jwfw) reported from Andover, England

    @jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!

  • Johnson_1488 Paul Johnson (@Johnson_1488) reported from Southampton, England

    @virginmedia my V6 has really loud static noise and on screen issue.

  • Thestrokeguy Gareth (@Thestrokeguy) reported from Southampton, England

    @virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Lots of complaints on here recently about bad poor service of virgin media.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Same and I had internet issues and two days no virgin media tv.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Am having problems with virgin media fake account to.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media still not fixed problems but yet happy to take your money lol.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Anyone else having problems with virgin media in Southampton.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Says no signal for virgin media tv

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Blimey thought BT were bad . But turns out Virgin media customers service worst.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media I won't pay my bill until you fix issues ok.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    @virginmedia two days now no virgin media tv cable working ok. Southampton area so16. Had enough of you with internet problems to.And your staff rude hang up phone.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media your staff are so rude hanging up phone.

  • MikeyPalmer Michael Palmer (@MikeyPalmer) reported from Southampton, England

    My @virginmedia fibre down again, second time this week. Time to look for a new provider and save some ££ in the process.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media is rubbish signal in Southampton today.

  • kierannkater98 Kieran Smith (@kierannkater98) reported from Southampton, England

    @virginmedia your service is an absolute joke

  • draloksharma74 Alok Sharma (@draloksharma74) reported from Oakley, England

    @virginmedia we are without internet now for over a day. No text updates despite registering what can be done about such poor service

  • Darthwomble3 Stuart Bosley (@Darthwomble3) reported from Andover, England

    @virginmedia - any update on the outage here / we have a snow day so kids off and wanting to be online or streaming films - yet no internet again !! Yes I have looked on your web site and it’s limited in what it says to say the least ...

  • Mac0z Oliver W (@Mac0z) reported from Romsey, England

    @virginmedia It recovered the next day. TBH the stability of service, especially broadband, is poor. Seriously considering switching as I’d take stability over top speed every time

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    So... Earlier today my @virginmedia service came back, and i got £13 credit out of it. Nice one 😀 much better than just an apology 😀

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    NOOOOOOOOOO!!!!!!!!!!!!! MY @virginmedia SERVICES ARE DOWN!!!!!!!!!!!! I WANT TO WATCH THE #AusOpen WOMENS FINAL!!!!

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    damn my @virginmedia remote really needs new batteries, for about 2 months now, and I KEEP BLOODY FORGETTING!!!!

  • jamesawarren james warren (@jamesawarren) reported from Southampton, England

    @virginmedia internet is down I. Bitterne in Southampton. Green blinking base light on the modem, solid green WiFi light. Very disappointing.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia yeah, only the first match. the 2nd match was not on SSmix, so had to use the Sky sports app to watch SS main event which is where the issues were. hopefully sky release an update which fixes this bug, because it's really annoying. thanks for your responses though.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia its alright. not your fault. the first match was on sky sports mix, so i watched via the virgin tv go app, and had no issues. only when i use the sky sports app for the other channels i had issues, which i believe is sky's fault, not yours

  • AlGalpin Al Bear (@AlGalpin) reported from Southampton, England

    @LegendPodcast @virginmedia Four callouts in eight weeks, two new routers and an entire set of new internal wires and it's still happening. Today it was working but badly, but after speaking to them now it's not working! Plus there's at least two other houses in our street with the same problem.

  • AlGalpin Al Bear (@AlGalpin) reported from Southampton, England

    More incompetence from @virginmedia. Call to say we have some minor issues with connecting to the hub (compared with recent major issues), they say they can fix remotely and would you know it, now nothing works again and our fourth callout coming tomorrow 🤬

  • AlGalpin Al Bear (@AlGalpin) reported from Southampton, England

    Can't believe @virginmedia internet is down AGAIN! Call centre arranged technician for tomorrow, which means we've had to cancel our plans tomorrow. For someone who works from home this is not good enough, and the woman on the phone just ignored the complaint I made 🤬

  • PurpleBacon5 Chelsea Kearl (@PurpleBacon5) reported from Eastleigh, England

    @virginmedia @DanHayes360 And still no reply even after giving you the complaint number again 😂

  • PurpleBacon5 Chelsea Kearl (@PurpleBacon5) reported from Eastleigh, England

    @virginmedia @DanHayes360 Difference between can’t and won’t. Disgusting service

  • PurpleBacon5 Chelsea Kearl (@PurpleBacon5) reported from Eastleigh, England

    @virginmedia @DanHayes360 Difference between can and won’t. Disgusting service

  • JellybobUK Jon Wood (@JellybobUK) reported from Southampton, England

    @virginmedia And that’s fine. I think it’s a bad decision as a company to prioritise relatively expensive customer acquisition over retention, but I guess it works for you.

  • JellybobUK Jon Wood (@JellybobUK) reported from Southampton, England

    @virginmedia I’m about to go to paying £43 a month for an internet connection, and apparently the best you can offer is £35 or there abouts... and to do that I have to accept TV and phone service I don’t want.

  • SarahRosieee Saro (@SarahRosieee) reported from Southampton, England

    @virginmedia how do I find out/change my customer security password. I have no recollection of ever setting one up but would like to phone about my account which I can’t do without the password

  • SarahRosieee Saro (@SarahRosieee) reported from Southampton, England

    Would give my left eye if it could make Virgin Media stop being so shit

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • scully161280 Manic Dave (@scully161280) reported

    @virginmedia I'm not going to lie, the customer service I've had from you guys over the last 2 weeks has been nothing short of abysmal. 2 years to fix a problem, passed from pillar to post, **** all done. I'll be looking to change supplier in the coming weeks

  • pidster Pid (@pidster) reported

    @virginmedia @_Freakyclown_ Oh dear, no. The problem isn't the use of post, it's that Virgin is _still_ storing people's passwords in such a way that they _can be posted_. Passwords should be one-way encrypted, not stored in plain text.

  • vwdaz Darren (@vwdaz) reported

    Thank **** I've finally been able to cancel @virginmedia. Complete arsehole of a company who don't give a shit about you when you're tied into a contract with them. Liars and just overall awful customer service. Good riddance 💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • Ryan97663430 Ryan (@Ryan97663430) reported

    @virginmedia It's funny you say you cant contact me, but whenever you need something from me yous are never off the phone then we can never get thru to you when there is a problem with your service

  • w0r4x Mark Collinson (@w0r4x) reported

    @virginmedia No its says all ok Everything been great until yeterday Iam paying a lot of money for a service i cannot use

  • R_Colim Roy (@R_Colim) reported

    @virginmedia How do I make a compliant...unable to get a free post package so that I can send back my hub router. Phone operators are not able to give out the return address too! Been waiting since the 19 of July, countless call over the last four weeks. terrible customer service

  • beezly Andrew Beresford (@beezly) reported

    @ponty1011100 @timfathers @virginmedia @_Freakyclown_ You're not thinking outside the box. Accessing the service without authorisation is also illegal, so you can just get rid of the password. No password to store in the database == secure.

  • TheShaneOBrien ᚄᚆᚐᚅᚓᚑᚁᚏᚔᚓᚅ Shane O'Brien (@TheShaneOBrien) reported from Dublin City, Leinster

    Everyone should seriously consider changing their virgin media passwords if they use it in another place (common sense really) but yall should consider finding another ISP until they finally fix this

  • gamingWjollins Jollins (@gamingWjollins) reported

    Not a single day goes by without there being some sort of issue with my @virginmedia broadband connection. Constant disconnects and now apparently it's off for a day with no warning or heads up. Stella service guys...

  • timmow Tim Mower (@timmow) reported

    @virginmedia @CISASUK You could help by stopping lying to people on your social media channels and giving them realistic expectations of how you respond to complaints as a company