Virgin Media

Virgin Media Outage Report in Crawley, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Crawley, Hampshire, England 03/28/2024 16:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Crawley, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Phone
United KingdomAndover TV
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I had two months of internet problems with virgin media now. A absolute joke.

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!

  • ETHAN2410 Ethan Samuel Fox (@ETHAN2410) reported from Southampton, England

    @virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter

  • lawrie774 Law (@lawrie774) reported from Southampton, England

    @virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call

  • James_F_UK James Franklin (@James_F_UK) reported from Southampton, England

    @virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡

  • TayCydney Taylor Morris (@TayCydney) reported from Southampton, England

    I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.

  • Sonnmclean Sonya McLean (@Sonnmclean) reported from Eastleigh, England

    @virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!

  • Pgdelr1 Pgdelr🇯🇪❌ (@Pgdelr1) reported from Eastleigh, England

    @DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ataripixels David (@ataripixels) reported

    @mdf200 @virginmedia 8mpbs upload and 24mpbs Download (should be at least 35mbps). So, unreliable I cannot always use it at all for Playstation games streaming service that I pay monthly for.

  • Hadvarius Salty Brit (@Hadvarius) reported

    @Sparihaa @virginmedia believe me i understand i'm now struggling to do much because their service is not great anymore my upload speed keeps getting throttled whenever i try to stream

  • JoHooper_ Joanna H (@JoHooper_) reported

    @virginmedia Nah I’ll just be ringing to cancel. Fed up of companies taking advantage in the current climate.

  • ForeverYoung85 ForeverYoung85 (@ForeverYoung85) reported

    To anyone considering buying products or services from @virginmedia … DONT! I’m a new customer and so far the service I’ve received is hurrendous and still have no internet!!

  • GemmaC_27 gemma carter (@GemmaC_27) reported

    @virginmedia spent most of the evening in tears trying to get someone to help and understand! Trying to speak to someone with a heart and not reading from a damn script is not possible.

  • buffy9634 Kelly Dewar (@buffy9634) reported

    @virginmedia That is the problem. No one serms to be able to give me an answer. Also, May I suggest that the customer service/fault centre are able to communicate effectively in spoken English since I'm a British customer. I confirmed my password 3 times using the phonetic alphabet.

  • greydog1853 Neil Walmsley (@greydog1853) reported

    So now we’re waiting for a @virginmedia customer retention person (!) to respond to the whatsapp thread - waiting 53 mins so far. Not feeling like you’re trying very hard to retain me…

  • Haresey66 David Hares (@Haresey66) reported

    Just had an email from @virginmedia saying that from 2024 their prices will always increase each year by RPI + 3.9% without absolutely no justification as to why that is. Never heard anything like that before

  • BeccaIsAGinge Becca (@BeccaIsAGinge) reported

    @virginmedia I've randomly had a broadband modem/router sent to me. I'm not quite customer of yours and I've not set an account up with you Could you shed light on this.

  • paulmorton78 Emperor Paulpatine (@paulmorton78) reported

    @virginmedia So? Didn’t stop a mass outage the other week did it