Virgin Media Outage in Crawley, Hampshire, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Some problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Crawley, England

Virgin Media Outage Chart in Crawley, Hampshire, England

December 14: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(56.85%)
Wi-fi
(15.38%)
TV
(10.11%)
Phone
(6.75%)
E-mail
(6.25%)
Total Blackout
(4.67%)

Virgin Media Outage Map Near Crawley, Hampshire, England

The most recent outage reports and issues originated from Andover, Southampton, Winchester, Romsey, Romsey and Eastleigh.

Andover E-mail
Southampton TV
Southampton TV
Southampton Internet
Southampton TV
Andover Wi-fi

Virgin Media in Crawley, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:
  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡

  • dannyashman_sfc Danny Ashman (@dannyashman_sfc) reported from Southampton, England

    @virginmedia your WiFi is crap wtf is going on why’s it not working.

  • raybird1981 Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.

  • JFeathjav James Featherstone (@JFeathjav) reported from Southampton, England

    I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.

  • guymaxwell Guy Maxwell (@guymaxwell) reported from Southampton, England

    @virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia is there a issue with virgin media as cant get access on the app

  • draloksharma74 Alok Sharma (@draloksharma74) reported from Southampton, England

    @virginmedia help no broadband and been holding for 14 minutes

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia That doesn't help. The internet is working fine. It's the TV

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia Nothing on the service status page. Doesn't show the issue

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood

  • dinkyprincessa Dinky Princess (@dinkyprincessa) reported from Southampton, England

    @virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.

  • dinkyprincessa Dinky Princess (@dinkyprincessa) reported from Southampton, England

    Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.

  • eddavie88786879 very edward (@eddavie88786879) reported from Andover, England

    @virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********

  • TimTheSurgeon Tim Underwood (@TimTheSurgeon) reported from Winchester, England

    Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

  • a1zeno Zeno Oxford (@a1zeno) reported from Romsey, England

    @virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

  • SpankyPantry Mark S (@SpankyPantry) reported from Eastleigh, England

    @virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time

  • keithtsmith Victor Meldrew 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@keithtsmith) reported from Southampton, England

    @virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service

  • HeresGemma HeresSaintGemma (@HeresGemma) reported from Southampton, England

    @virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!

  • catherinealysh Catherine (@catherinealysh) reported from Southampton, England

    @virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating

  • catherinealysh Catherine (@catherinealysh) reported from Southampton, England

    @virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time

  • catherinealysh Catherine (@catherinealysh) reported from Southampton, England

    @virginmedia £44.50 for internet that has been down multiple times within a week.

  • catherinealysh Catherine (@catherinealysh) reported from Southampton, England

    And once again, @virginmedia is down :))))

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again

  • TayCydney Taylor Morris (@TayCydney) reported from Southampton, England

    I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices

  • Sonnmclean Sonya McLean (@Sonnmclean) reported from Eastleigh, England

    @virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!

  • ETHAN2410 Ethan Samuel Fox (@ETHAN2410) reported from Southampton, England

    @virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.

  • Pgdelr1 Pgdelr🇯🇪❌ (@Pgdelr1) reported from Eastleigh, England

    @DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄

  • James_F_UK James Franklin (@James_F_UK) reported from Southampton, England

    @virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working

  • lawrie774 Law (@lawrie774) reported from Southampton, England

    @virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Chelsea70989414 Chelsea Cook (@Chelsea70989414) reported

    @virginmedia No John, I waited for 45 minutes and still didn’t manage to get through which took it to 2 1/2 hours trying to resolve this today with no outcome. I get that you are an online team but surely you liaise with customer service to arrange contact as I cannot get to speak to somebody

  • Buliaros Christmas Goblin (@Buliaros) reported

    @Ada_Porg Depending on coverage in your area ymmv but I've had consistently good service from Virgin Media. I pay about £40 a month for my package though.

  • lewcarey25 Lew Carey (@lewcarey25) reported

    Gleefully getting Virgin Media to provide my TV instead. Never again, Sky.

  • mariaxsuperhero Maria (@mariaxsuperhero) reported

    @virginmedia I love how it takes calling 10 times to actually not get anywhere with an issue. Literally just got disconnected on 3 separate occasions. Not calling again as my Saturday is ruines. Look forward to leaving Virgin.

  • GadgetVicar David McCarthy (@GadgetVicar) reported

    @virginmedia what is the nature of the issue that means broadband will not be fixed until 23 December please

  • lifeofvanisha Vanisha (@lifeofvanisha) reported from Enfield Lock, England

    I am so done with my @virginmedia being so slow

  • ClaudineStanbu1 Claudine Stanbury (@ClaudineStanbu1) reported

    @virginmedia It's nice to know that not having use of your landline from 5pm till 12.30 next day is not complete loss of service especially when you're epileptic

  • MBru3 Auntie (@MBru3) reported

    @GadgetVicar @DaveHow4rd @virginmedia I also wish to cancel. 10 days without internet when self employed is not an option.

  • MBru3 Auntie (@MBru3) reported

    @virginmedia very disappointed to hear from my neighbours in EH12 that the internet is to be down until 23rd Dec! I work from home and kids will be off school. This isn't good enough!

  • GadgetVicar David McCarthy (@GadgetVicar) reported

    @DaveHow4rd @virginmedia @virginmedia - just called to cancel service and complain about service. Was not told it will take up to 10 days to fix!Want to now cancel new deal being offered please.