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Virgin Media outages and service status in Chipping Sodbury, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Chipping Sodbury, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 6:14 PM GMT+1.
  • 52% TV (52%)
  • 23% Internet (23%)
  • 11% Wi-fi (11%)
  • 9% Phone (9%)
  • 5% Total Blackout (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chipping Sodbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Sodbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chipping Sodbury, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Corsham, Bath, and Conham.

CityProblem TypeReport Time
Bristol Internet 2 days ago
Bristol Total Blackout 2 days ago
Bristol TV 2 days ago
Bristol TV 2 days ago
Bristol TV 2 days ago
Bristol TV 2 days ago

Nearby cities with recent reports

Bristol

30 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chipping Sodbury, England

Latest outage, problems and issue reports in Chipping Sodbury and nearby locations:

  • BRFCSamuel
    Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    @virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.

  • tinabadley
    Tina Badley (@tinabadley) reported from Bristol, England

    Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

  • bethkorf
    Beth Ryan (@bethkorf) reported from Kingswood, England

    @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

  • LetRIP
    Matt (@LetRIP) reported from Thornbury, England

    @virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service

  • RedWoodyLFC
    DavidJWood (@RedWoodyLFC) reported from Bristol, England

    @SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

  • BRFCSamuel
    Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

  • jamesmjharrison
    James Harrison (@jamesmjharrison) reported from Bristol, England

    @virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

  • chrisorman
    Chris Orman (@chrisorman) reported from Bradley Stoke, England

    Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

  • craigcapes
    Craig Capel (@craigcapes) reported from Bristol, England

    The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

  • RedWoodyLFC
    DavidJWood (@RedWoodyLFC) reported from Bristol, England

    @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

  • SamAndSnooper
    Sam&Snooper (@SamAndSnooper) reported from Bristol, England

    Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

  • kadenbatt
    KB (@kadenbatt) reported from Warmley, England

    @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

  • tinabadley
    Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.

  • garethbalmer
    Gareth Balmer (@garethbalmer) reported from Bristol, England

    @virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd

  • thisisryanc
    Ryan Carrington (@thisisryanc) reported from Bristol, England

    @virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.

  • AngelMel2017
    AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

  • Tofrek
    Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.

  • SurrealPaulT
    Paul Terry (@SurrealPaulT) reported from Bathford, England

    @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mortalportal01
    Michael Portal (@Mortalportal01) reported

    @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!

  • allanp_85
    Allan (@allanp_85) reported

    @virginmedia Your WiFi is horse ****!

  • john1mccarthy
    John M (@john1mccarthy) reported

    @virginmedia A phone call about a complaint resolution

  • kirsty_Nelmes
    Kirsty Nelmes (Durham) (@kirsty_Nelmes) reported

    @virginmedia Still not fixed! Yet more issues with Virgin! Only switched last year and never had as many issues with broadband and TV as we’ve had with @virginmedia ! Beware anyone thinking of switching!

  • parkgateblade
    Neil Hedge (@parkgateblade) reported

    @virginmedia Hi my virgin tv hasn’t worked for 8 hours I’ve rung the number and it says it’s a fault at your end and you’ve got engineers on it. Can I suggest getting new engineers it’s still not working #refundplease

  • cyberbob1uk
    Cyberbob1uk (@cyberbob1uk) reported

    @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?

  • dthorpedecor
    davidthorpedecorator (@dthorpedecor) reported

    @virginmedia tv is not working and the cup final is on at 3 any update?

  • MaddogTurney
    Ben Turney (@MaddogTurney) reported

    @virginmedia service is down again. There have been 4 service interruptions within a 1 month period. 3 times this week and twice today. What is going on? EX4 postcode

  • gillian_carrick
    Gillian Carrick (@gillian_carrick) reported

    @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?