Virgin Media Outage Report in Chipping Sodbury, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chipping Sodbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Sodbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Chipping Sodbury, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chipping Sodbury, England
Latest outage, problems and issue reports in Chipping Sodbury and nearby locations:
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Andy Wilcox
(@AndyMWilcox) reported
from
Kingswood, England
@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
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Gill Harrison
(@gillih) reported
from
Bristol, England
Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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Gareth Balmer
(@garethbalmer) reported
from
Bristol, England
@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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emmainbristol
(@emmainglasgow) reported
from
Bristol, England
@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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SarahellenK
(@sarahellenk1) reported
from
Westerleigh, England
@virginmedia please can someone help me. I need a number to call you on
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william brown
(@williamjbrown) reported
from
Bristol, England
@BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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Ivor the Vorlord
(@Bristolvor) reported
from
Bristol, England
@KGravil @virginmedia Service?
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WE ARE TUCO
(@tuco_tuco) reported
from
Bristol, England
Wow @virginmedia really can't sort their stuff out.......HELP its a joke
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Symon Schofield
(@SchofieldSymon) reported
@virginmedia Yeah, that’s what lead me to having to complain on twitter in the first place. The poor service I received from there. AR had account access when we did the web chat, so they should still be able to sort everything?
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Donna-Marie Durham
(@DangerMouse2022) reported
@YodelOnline first attempt to deliver my @virginmedia 360 box it went "missing" 2nd attempt tracked parcel all day down to 7x stops, only to watching be returned to your delivery centre - absolute joke!!
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Vinnie Shaw 🇺🇦
(@HistoryShawV) reported
Is there a worse broadband provider than @virginmedia? Spends more time down than actually working
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Carroll
(@Carroll92367320) reported
@virginmedia Everything is sooooo slow, 📺 and devices, it’s worse I’ve noticed since the vandalism and repair and I wonder if that’s causing the issue. My address is 21 Eh68es
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disha pankhania
(@disha_p) reported
@skytv very disappointed I’m a sky platinum customer, my package has nearly doubled in price, I’ve called to say I can’t afford it and you just suggested to cancel as can’t do anything cheaper. Looks like you want to pass my loyalty to @virginmedia
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Dave Swanton(Swanny)
(@SwannyMediaMan) reported
@jameshjourno @ThreeUK Our @virginmedia at home is crap. So slow and when I run my mobile phone on the internet its woeful. Never mind renewal date looms
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Heartless Angel
(@RufLrilg) reported
@virginmedia Need to report a damaged cabinet in the SR4 area. Doors have been off for weeks now, and the bottom of the box itself seems broken, so it might need a whole replacement. I tried to fill out the form on the website but i don't think it worked.
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lucyhspeight
(@lucyhspeight) reported
@virginmedia after 2 days of corresponding with your WhatsApp service I am at my wits end! I have tried to give my notice several times and keep being told they cannot process it for various excuses. After 10 years+ the service has got worse & price keeps climbing. Let me leave!
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MonkeyChuff
(@chuffmonkey2) reported
@damianmkv @virginmedia Yeah, definitely a Virgin issue! I've restarted my Netflix membership on Virgin channel...now let's see if they charge me!!!
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Prem
(@PremT82) reported
@virginmedia why does your broadband keep cutting out every now and then? Both WiFi and wired connections just stop working, . Everytime we check the service and call your helpline they say there's nothing wrong with it....been going around in circles for months!