Virgin Media

Virgin Media Outage Report in Chipping Sodbury, South Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chipping Sodbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chipping Sodbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chipping Sodbury, South Gloucestershire, England 12/19/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chipping Sodbury, South Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chipping Sodbury, England

Latest outage, problems and issue reports in Chipping Sodbury and nearby locations:

  • rjgux Richard George (@rjgux) reported from Kingswood, England

    @dangerous_85 @virginmedia I really don’t see the point in the service checker. There’s clearly an issue but still says ‘No known issues’. Rediculous

  • BlackMayan PASTOR WILL🇲🇼🇬🇧 (@BlackMayan) reported from Keynsham, England

    Or @virginmedia just being shit as usual.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    @virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)

  • amias Cut and Pastryarch (@amias) reported from Bristol, England

    @albanwr @cybergibbons I don't use any of my Samsung TVs smart features and deny it network access for that exact reason. But my virgin media V6 box and Netflix account are happily sending sweet something back all the time.

  • DaveWilliams159 discodave (@DaveWilliams159) reported from Patchway, England

    @virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡

  • CGBadley Chris Badley (@CGBadley) reported from Bristol, England

    @virginmedia Yea, yea. I’ll just carry on being a long term customer mug until my year’s up thanks

  • olikend oliver kendall (@olikend) reported from Bristol, England

    @virginmedia also was offer a system that would improve the WiFi in the house. The netgear pl1000 arrived yesterday and doesn’t give me@any further WiFi coverage. It just extends the network. I only have the one router..

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    @virginmedia To repeat, your service drops for a few minutes a day. By the time I check, it’s back. It absolutely frustrates me. On Tuesday, 4mins *just as I needed to start a Skype w a customer*. > 2

  • slip_rehill slip_rehill (@slip_rehill) reported from Bristol, England

    @virginmedia thanks, we'd checked that already and no issues. we have tv back but no on demand or broadband yet.

  • bobktheking Bob Krysiak (@bobktheking) reported from Bristol, England

    @virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!

  • olikend oliver kendall (@olikend) reported from Bristol, England

    @virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.

  • jongodfrey Jon Godfrey (@jongodfrey) reported from Saltford, England

    I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED

  • davina79 Davina S (@davina79) reported from Bradley Stoke, England

    Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia

  • mikelind2 Mike Lind 🦏 (@mikelind2) reported from Bristol, England

    @virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    God you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adamphillips193 Adam Phillips (@adamphillips193) reported

    @KatharineMerry bring back @virginmedia as your current supplier is down at the moment.

  • francie_mcfc Fralippo Reilly (@francie_mcfc) reported from Louth, Leinster

    Youd like to think Stephen Kelly is paying rent up in the Virgin Media Studios. Man's never out of the building.

  • jimmypd1_james James Donegan (@jimmypd1_james) reported

    @virginmedia No that's why I've contacted you. It says I will have a message in my inbox. But I can't login to virgin media . Tvgo says I need to reset pw through virgin media.

  • davidbrown1982 David Brown (@davidbrown1982) reported

    @virginmedia Can someone please provide an update on this fault!? Just spoke to customer services and they couldn’t even find this issue! I despair!!

  • _iSte2202 Patti O’Doors (@_iSte2202) reported

    @virginmedia Yep, I’ve reset and contacted TP - extender connects to my wifi network, but it doesn’t allow any devices connected to extender to actually go “online” - it shows full service, but isn’t online.

  • LUKEOVERTHERE Luke Eduard (@LUKEOVERTHERE) reported

    @BeckyEverson @SkyUK @virginmedia Virgin media liked this yet I haven’t been able to get hold of support since January and they have ignored my DMs, absolutely awful service and overpriced service 👍👍

  • _ACFox Andy Fox (@_ACFox) reported

    @virginmedia Not as such. First guy did an equipment test, everything fine. Then a line check, found an issue. Said that we needed the engineer. The only thing that had changed was whatever the essential maintenance was. Our internet went down when it started, which we’d expected.

  • seancinematics Sean 🏳️‍🌈(he/they) (@seancinematics) reported

    Virgin Media have come to mine twice in the past month to ‘fix’ the wifi. Is it fixed. No

  • vmcdonald28 Vicky McDonald (@vmcdonald28) reported

    @virginmedia Yes, another forum member replied, but I was advised to post on there so that Virgin could help me??

  • seancinematics Sean 🏳️‍🌈(he/they) (@seancinematics) reported

    @virginmedia the issue we’re facing is constant buffering when browsing apps and messaging people, making it impossible to really do anything. Your team have replaced all of the cables and the wifi worked fine for about a day and a half, and then it started to buffer again.