Virgin Media Outage Report in Cardenden, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cardenden, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cardenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cardenden, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Lochgelly, Kirkcaldy, Dunfermline and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Internet | |
| Lochgelly |
Internet | |
| Kirkcaldy |
Internet | |
| Kirkcaldy |
Internet | |
| Lochgelly |
Internet | |
| Dunfermline |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cardenden, Scotland
Latest outage, problems and issue reports in Cardenden and nearby locations:
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Ian 🏴
(@Quietbiglad) reported
from
Milnathort, Scotland
@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@jen_drum @virginmedia Some local outage or something
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi
(@Rishi94s) reported
@virginmedia your customer service is pathetic! Absolute joke!
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⑂ Ya like jazz? 🎷🐝
(@SamuEllmer) reported
@virginmedia Connected it myself, haven’t had the mini box running before as we never had cause to use it
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Ryan ⚫⚪⚫⚪
(@ryanbeard2012) reported
@virginmedia Thankyou, I will pass this on! It's a shame that the customer services on the phone can't sort this considering they have rang us constantly for about 2 weeks to offer us a "deal" that ended up being £40 more than originally offered by the end of the call
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LizR
(@lpileggiraymond) reported
@virginmedia I am now on at least the 7th call, watsapp chat are just as bad not one person is listening to what im saying and blame another dept because apparently they all have different prices oprions but not one is the same as the same quote How does that work.not listening!
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Louis Bryant
(@its_uncle_lou) reported
@virginmedia second engineer visit in a month to lady fix broadband issues. He fiddled with the box, Changed some wiresx tells me it’s working now and off he goes. Ever since, my intelligent WiFi pod will not connect (been working fine until now) done all the trouble shooting
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shakil
(@shakstar7) reported
@virginmedia I'm sorry but your customer service man who worked from home sounded dodgy, felt like when was in the toilet.. mr syed his name was , charging me extra without even telling me now I have to call you guys back again #virginmedia #poorcustomerservice
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Siobhan Lawper
(@beatrix_plotter) reported
Hey @virginmedia, it's 2022. I should be able to get an internet signal in the next room away from the router. Why is this still a problem?!?
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Rebecca Willoughby
(@RebeccaWilloug2) reported
@virginmedia is there a broadband/tv outage in Birmingham B13?
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Miz
(@mizzleas) reported
@virginmedia customer service is abysmal. Was offerred a deal to stay but you didn't call me back, I called you and you wouldn't honour it, 30 days notice given as end of contract but now you want to charge me £148 after my end date to give me a refund of £122 the month after.👎
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Kerry Henderson
(@KerryHe32870081) reported
@virginmedia FIRST OFF ITS BECAUSE I NEED TO UPGRADE 2ND ONE WAS THERES AN ISSUE WITH THE BILL 3RD TIME THERES A NETWORK ISSUE All in 1 phonecall… Tell me what I need to do to get my broadband to not drop 20 times everyday ?RIGHT IN THE MIDDLE OF MY KIDS EXAMS!! 3yrs of this 😡