Virgin Media Outage Report in Box, Wiltshire, England
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The latest reports from users having issues in Box come from postal codes SN13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Box, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Box and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Box, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Box, Chipping Sodbury, Trowbridge, Frome and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Box |
Total Blackout | |
| Bristol |
Internet | |
| Chipping Sodbury |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Box, England
Latest outage, problems and issue reports in Box and nearby locations:
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Portia
(@PortiaSC) reported
from
Bristol, England
Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning
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claire brooks
(@gasbitchbrooks) reported
from
Bristol, England
Virgin media and Vodafone r ****
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
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wil
(@pieceofurheart) reported
from
Bristol, England
@virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help
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Charlie Murray
(@Kranitoko) reported
from
Chippenham, England
Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia Getting slow speeds on phone and laptop plus handheld devices
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update
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Matt Wells
(@Wellsylad20) reported
from
Bristol, England
not working on Sky via Virgin Media
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Jon Bower
(@jon_bower) reported
from
Bristol, England
Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Nick Hounsfield
(@WavemakerNick) reported
from
Bristol, England
@virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia 6 days I’ve tried calling you by phone / website re my tivo fault & still no reply, over 20 years a customer, #shocking @BBCWatchdog
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Serena Ralston
(@serena_ralston) reported
from
Bristol, England
Cooee @virginmedia anyone there? My whole street down and no info from you.
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David Mason
(@Mendipcaver) reported
from
Kingswood, England
@VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@st22551) reported
The pedant in me wants you to know, WiFi is a user end issue. #virginmedia
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Mikey
(@Mikey_Robs_91) reported
from
Wallington, England
Kind of ironic, everything down nationwide for #virginmedia the only thing up is the prices #VirginMediaoutage
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Pete
(@unhippyman) reported
from
Portsmouth, England
Consider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!
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Liza Hartley
(@LizaHartley) reported
@virginmedia any update on the broadband outage? According to social media this is wide spread in Hertfordshire and Bedfordshire. I'm not seeing Amy update from. And of course all you phone lines are now through WiFi!
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Richard Moon ⭐️⭐️⭐️⭐️⭐️⭐️
(@RichDmoon) reported
@virginmedia still not working and no response from anyone?? What’s going on???
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˜”*°• Megaleodis •°*”˜
(@megaleodis) reported
After problems with my Virgin Media Internet it appears Virgin Media has disappeared from its website, twitter, etc. Surely some company representive can put some info out there using 4G like I am now to give us all an update??? #VirginMedia #VirginMediaoutage
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wwe2k23 2 days wooooooooo
(@Sandisk81) reported
@Stephen_Neal @virginmedia Yeah, because you can use google and other services like YouTube etc, you can't fully use the internet with a google dns while the main dns goes down, if you get what i mean
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james ridley
(@jwr79) reported
@virginmedia broadband, mobile and your own status page down and you're silent. What is going on and when will it be fixed? Your customers need answers not silence.
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Pardip Basran
(@f91b2ef095ac44f) reported
@virginmedia A complete melt down over this end of Northfleet (Kent) with virginmedia, everyone's worst nightmare has happened, the Internet is down. There are reports of looting, cars being burnt, protesters on the streets, carnage and the missis cannot get onto tiktok.
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Pete Cardy 💙
(@Dewey56) reported
@virginmedia Virgin Media broadband has been down all night. No service this morning, website is down, app won't load, so can't report it or check on status. Some sort of info on your twitter feed would be useful.