Virgin Media Outage Report in Bishop Auckland, County Durham, England

Problems in the last 24 hours in Bishop Auckland, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop Auckland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bishop Auckland, England

The most recent Virgin Media outage reports came from the following cities: Darlington.

City	Problem Type	Report Time
Darlington	Internet	16 days ago
Darlington	TV	21 days ago
Darlington	TV	26 days ago
Darlington	Internet	29 days ago
Darlington	TV	2 months ago
Darlington	TV	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bishop Auckland, England

Latest outage, problems and issue reports in Bishop Auckland and nearby locations:

• 
  Matty Erskine (@Matt72423) reported 10 minutes ago from Sunderland Bridge, England

  @virginmedia It is now, I think, five months since I made a complaint which has yet to be dealt with. To say that I'm not impressed with your 'customer services' would be a bit of an understatement.

• 
  Craig Shitpeas (@CraigShitpeas) reported 12 minutes ago from Sunderland Bridge, England

  @virginmedia been without any form of data, email , Whatsapp, calls from 11am with #virginmobile looks like it’s UK wide ! Dreadful service. Just catching up on emails now in a local pub!! Awful communication by a company that claims to be so good at it.

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 13 minutes ago from Darlington, England

  So once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 13 minutes ago from Darlington, England

  @15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 16 minutes ago from Darlington, England

  @virginmedia It's down AGAIN! 😤😡

• 
  Chris Noble (@funksoulHulk) reported 17 minutes ago from Darlington, England

  @Tweeter_Tori @LindaGHug @virginmedia Exactly. It's great when it works. If it doesn't work then it's no good. How fast do you need. Noone needs 100mps it's a waste

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 21 minutes ago from Darlington, England

  @virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 21 minutes ago from Darlington, England

  So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡

• 
  uosqoᴚ ɯı⊥ (@tim_robson_1980) reported 24 minutes ago from Darlington, England

  @virginmedia Absolute joke! After telling them it's not a virgin mobile they said that chat was for faults only and to ring the same premium rate number to speak to someone. Your customer service really is laughable

• 
  Dave (@davedome) reported 25 minutes ago from Darlington, England

  @virginmedia 2/2 on hold for 30mins to be hung up on when connected. Not a great way to treat your new customers. Regretting opting for your services so far.

• 
  Hutchy (@Paulhut20013625) reported 25 minutes ago from Sunderland Bridge, England

  @bt_uk why has my internet speed slowed down just as we @virginmedia digging up the street 🤔

• 
  uosqoᴚ ɯı⊥ (@tim_robson_1980) reported 31 minutes ago from Darlington, England

  @virginmedia disgusting customer service. On hold for 20 minutes for someone to answer and say they need to transfer me..on hold for a further 28 minutes for someone to answer, ask my name and hang up! Rang back for an automated service to say you're too busy to talk to me 😡

• 
  David Sanderson (@borolad1965) reported 31 minutes ago from Darlington, England

  @virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.

• 
  Chris Blewitt (@chrisblewitt85) reported 35 minutes ago from Darlington, England

  @virginmedia been on hold for 50 minutes waiting to renew to a lesser deal than a new customer can get, online, with the click of a button! Think your customer service needs some Oomph!

• 
  Ross William (@rosssimpson) reported 36 minutes ago from Darlington, England

  @MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)

• 
  Kirsty 😘💋 (@Kirsty_x85) reported 38 minutes ago from Darlington, England

  Great so it seems to be a day of running on data today as @virginmedia apparently have "broadband issues" AGAIN 🙄

• 
  Karen Veater (@karenveater) reported 39 minutes ago from Sunderland Bridge, England

  @virginmedia you’re broadband service is disgusting! Down more times than enough and your call centre staff are totally clueless! I guess I’m looking for a new service provider!

• 
  alan (@alcampion) reported 41 minutes ago from Stillington, England

  @virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.

• 
  Lee Bell (@lebell83) reported 49 minutes ago from Sunderland Bridge, England

  Why is @virginmedia internet so poor. It’s like having dial up back

• 
  Marcus Dempsey (@marcusdempsey) reported 55 minutes ago from Darlington, England

  @virginmedia Another day another broadband outage. :(

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kim McLean (@Kimmymcwom) reported 59 seconds ago

  @virginmedia I’ve cancelled it now already. I don’t need it anymore but also you aren’t very good the service has always been poor and the offers to keep customers are an embarrassment. Glad I don’t need it anymore I’d never use you again. Thanks for coming back to us

• 
  sarah (@sarahp0698) reported 1 minute ago

  @edmorrish @virginmedia We have this with Virgin and black spots in the house leading to kids gamer rage. Ended up buying pack of 3 BT disc jobbies and not had a single issue since. Virgin routers are utter shite but doing this solved the issue. Hope this helps

• 
  Carolyn (@crazylady13) reported 2 minutes ago

  @virginmedia Hey @virginmedia , I'm still looking for help with my billing issue. I have tried calling and after 10 minutes the line disconnects. It's not looking like your twitter help is working either...where is your customer service? Where is any of your service?

• 
  sleyman (@sleyviix) reported 2 minutes ago

  Anyone else's virgin media WiFi down ?

• 
  Karen Marriott (@karenmarriott99) reported 7 minutes ago

  @virginmedia why is your service so crap

• 
  PACYBOI (@PACYBOI1) reported 8 minutes ago

  Fix your stupid slow wifi it's so bad 100mbps then the next second its 4mbps and usually doesnt even want to load anything like wtf @virginmedia

• 
  julian allder (@julianallder) reported 13 minutes ago

  @virginmedia Does anyone care a damn about customer service in your organisation? You have nailed cable tacks through our flat roof membrane rendering it likely to leak. The roof is only 6 months old and you have just fobbed us off rather than sending someone round to sort it out

• 
  The Duke Of Prunes (@duke_prunes) reported 15 minutes ago

  @edmorrish @virginmedia Several years back I had called out a virgin engineer because my tv signal was poor. Turned out the engineer who installed it (before we bought the house) had fitted some kind of limiter on the socket which prevented the broadband ever getting even close to its capability.

• 
  Ryan Jackson (@RyanBJackson) reported 19 minutes ago

  @virginmedia hi, my mum has been trying to cancel her broadband with you today by calling but they keep passing her from adviser to adviser - is there any easier way to do this?

• 
  PACYBOI (@PACYBOI1) reported 19 minutes ago

  @virginmedia Fix your wifi