Virgin Media Outage Report in Bishop Auckland, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop Auckland, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bishop Auckland, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Newton Aycliffe, Durham, Spennymoor and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
||
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Darlington |
TV | |
| Darlington |
Internet | |
| Spennymoor |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bishop Auckland, England
Latest outage, problems and issue reports in Bishop Auckland and nearby locations:
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working
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Warren Baister 🇬🇧
(@WarrenBaister) reported
from
Sunderland Bridge, England
@virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service
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Warren Baister 🇬🇧
(@WarrenBaister) reported
from
Sunderland Bridge, England
@virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right
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Connor Mather
(@ConnorMather) reported
from
Sunderland Bridge, England
@virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
40 mins on the phone to @virginmedia on hold listening to poor music ....have you thought of recruiting some staff? Plenty of people would love a job at the moment...mad way to run a business
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Warren Baister 🇬🇧
(@WarrenBaister) reported
from
Sunderland Bridge, England
@virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
No company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply
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KaraS4234
(@kara44234) reported
from
Durham, England
@virginmedia What else would you expect when you have been offered a service you don't get
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Andy Gibson
(@Lopek) reported
from
Darlington, England
@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Jayson Gurney
(@JaysonGurney) reported
from
Darlington, England
@Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
@virginmedia Ah, so I do have to wait a week to get my broadband service back then! I was tantalisingly close to being able to do my job! Will have to inform my employers I guess!
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks
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C4SP4R
(@C4SPAR_) reported
from
Sunderland Bridge, England
@davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia are amazing me at the levels of incompetence that they're able to reach. Been on hold today now for 1h 33m, 2hrs 7m (then they cut me off!) and currently 33mins! If you need any customer service from them then avoid them!!!
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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KaraS4234
(@kara44234) reported
from
Durham, England
@virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
Today's @virginmedia phone queue times, and still not sorted my broadband issue: - 1hr 30m - 2hrs 7m (cut off) - 1hr 33m (cut off) - currently, 17m Inept, profit grabbing company. Some more customer service staff would be great!
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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#Blackpool is Closed🇬🇬Don't Freeze our Pay
(@Pops_Powell) reported
from
South Shore, England
@virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4
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(((Vinny Clarke)))✡️✡️✡️✡️✡️✡️
(@vinnyclarke1) reported
@virginmedia This morning when we call virgin customer service the lady my husband kept over talking my husband saying the engineer wouldn’t arrive without the modem, well he did. We have the cables all ready to go but no modem.
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Sarah Fenton
(@SarahFentonFIT) reported
@virginmedia I am trying to arrange support for an elderly friend who has written a letter of complaint and is unable to use the text bot - please advise - you have said that you have tried to call her but this is NOT true
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Chloe
(@uber_jerk) reported
@virginmedia any chance of someone answering the phone this evening? Internet has been down all day and zero assistance available 👎🏼
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Julie Ann Jones
(@Baby_Milgate) reported
@virginmedia Thanks 4 replying, every call is diverted 2 collections despite not being behind on payments & choosing technical issues 📲 - it’s constantly buffering on any OD sky film we choose. Netflix is fine. I’m on hold again but I’ve given over an hour to this already & my child needs me
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Sinead Carter
(@SineadCarter5) reported
@virginmedia Not since the last time as i felt I was getting nowhere. Didnt know who to contact next. Can this issue be resolved please?
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.
(@SirBradderz) reported
@virginmedia I have, been awaiting 2 hours on hold x2 times and the phone gets put down. Can you request them to call me?
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kellie simpson
(@simpson_kellie) reported
@virginmedia We do that most days and there is never an issue in the area when you phone up.
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heleneyaya
(@heleneyaya2) reported
@virginmedia I have also text all my information but again nobody help, ignored... Calling twice and say will email me back again nobody email . Therefore how to remove everything as you are not able to make a date since October.. Appalling customer service
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Yvonne h
(@rocky1lingo2) reported
@virginmedia dreadful service, I am trying to close an account of a family member who has passed away, it is shocking! I have all the legal paperwork yet that’s not good enough so you’ll send a letter to his house, where he no longer lives as he is not with us anymore.