Virgin Media

Virgin Media Outage Report in Bekesbourne, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bekesbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bekesbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bekesbourne, Kent, England 03/14/2025 07:45

March 14: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bekesbourne, Kent, England

The most recent Virgin Media outage reports came from the following cities: Folkestone, Dover, Canterbury, Margate and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomFolkestone TV
United KingdomDover Total Blackout
United KingdomFolkestone Internet
United KingdomDover Internet
United KingdomFolkestone Internet
United KingdomCanterbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bekesbourne, England

Latest outage, problems and issue reports in Bekesbourne and nearby locations:

  • TommyPinkles Nicole Thomas Wyeth (@TommyPinkles) reported from Folkestone, England

    Damn. We have @virginmedia which doesn't have @disneyplus as an app. I signed up for it anyway as our DVD has a browser but no go. Think it is time to buy an Apple TV. #nohamiltonforme

  • Chataranga Martin Holme (@Chataranga) reported from Kennington, England

    @virginmedia utterly appalling service from Virgin Media. Internet completely down the other day and now problematic to say the least. Tried phoning earlier and gave up after half an hour. Just tried again and gave up after 35 mins. What has happened to the service? It’s awful

  • dovermonkey Kirk Hughes (@dovermonkey) reported from Dover, England

    @virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Hello @virginmedia, is there a way I can talk to someone about my WiFi problem this morning.

  • mrjcgoodwin Jonathan Goodwin (@mrjcgoodwin) reported from Ashford, England

    @virginmedia Well since our exchange I’ve now been asked my problem and same security questions by an automated text bot 3 times with no actual response. Now the internet has just gone off again during the football. Think I’ll stop recommending @virginmedia to people now.

  • stardustkatie Katie 🌲 folklore (@stardustkatie) reported from Folkestone, England

    Anyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃

  • mrjcgoodwin Jonathan Goodwin (@mrjcgoodwin) reported from Ashford, England

    @virginmedia why are you ignoring my tweets on the other thread you started? On your advice been trying to get support over SMS but it just goes in a continuous loop of the same questions for 4 days?!! You also don’t answer your phone or live chat? How do I actually get help?

  • TommyPinkles Nicole Thomas Wyeth (@TommyPinkles) reported from Folkestone, England

    Bought an Amazon Fire Stick so we can access @disneyplus (@virginmedia doesn't have it as an app choice). Got D+ so I can force @SirParker77 to watch Hamilton & Star Wars. Never thought I would dig the IoT element, but it is groovy to press a button and ask Alexia to play tunes.

  • andeenic Andy Nicoll (@andeenic) reported from Margate, England

    @virginmedia Hi I have now chased up 4 times wasting countless pointless hours and it seems that I need to contact CISAS to get a response unless you can help. Ref number COM10411 f

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    @virginmedia The new box arrived, and the WiFi sorted itself out for now at least. The boosters are still generating the old network also. I’m planning on leaving everything as it is till it goes wrong again, then I’ll call.

  • als_adventures Al's Adventures (@als_adventures) reported from Chestfield, England

    @virginmedia He has a letter as a review. So we need to speak to someone to cancel it. He’s being charged each month according to this letter. Goodness knows how long for.

  • sheradondublin Sheradon Dublin (@sheradondublin) reported from Margate, England

    Morning @virginmedia, I’m starting to become a little fed up with your current business model. You take my money, but supply a less than reliable WiFi service. Will it take a cancelled direct debit to get your attention? Please fix. 😡

  • Tonybee1 Tony Bagley (@Tonybee1) reported from Dover, England

    @mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days

  • rde42 Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU (@rde42) reported from Herne Bay, England

    @AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.

  • Chataranga Martin Holme (@Chataranga) reported from Kennington, England

    @virginmedia what has happened to your customer service? I have been waiting since Wednesday evening for someone to reply ‘ as soon as possible’ about a fault. Currently on hold as usual on the phone. Is there anyone there at all!?

  • dovermonkey Kirk Hughes (@dovermonkey) reported from Dover, England

    @virginmedia Can someone help book an engineer

  • GillLeightonNHS Gill Leighton (@GillLeightonNHS) reported from Kennington, England

    Working from home over the past few days has been so tricky,our expensive M100 fibre broadband has been so slow that I had to resort to using my 4 G , tonight is 5 th evening in a row on hold for over an hour #virginmedia please can you help ? Important NHS meetings tomorrow !

  • dovermonkey Kirk Hughes (@dovermonkey) reported from Dover, England

    @virginmedia is there any chance you can get to my complaint. Over a week without a V6 TV box and impossible to get through. Complaint number: C-141120166

  • jiginthebox Richard Esdale (@jiginthebox) reported from Dover, England

    Every single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!

  • als_adventures Al's Adventures (@als_adventures) reported from Chestfield, England

    @virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • elgoldave dave (@elgoldave) reported

    @BBCJohnBeattie Really helpful telephone banking experience with @RBS_Help on Sunday. And @virginmedia (email issue) the week before.

  • faceofboe Gillian (@faceofboe) reported

    @virginmedia It will cause extreme inconvenience. I'm supposed to be presenting in a conference that day. Less than a week's notice of no internet service for a full day is outrageous. How can you think your response represents customer 'service'?

  • RamPillai Ram (@RamPillai) reported

    @virginmedia I think I worked out the issue. My VM login is for Virgin Mobile not broadband. Mobile customers are not eligible?

  • infex_ infex (@infex_) reported

    @virginmedia @MissBaffy When the connection is so bad it equals broadbadn 👌

  • xjuewx Jules Tee (@xjuewx) reported

    @virginmedia I wiah to complaine about the situation my mum was left in . How do i register my complaint?

  • LunchboxLogicYT LunchboxLogic (@LunchboxLogicYT) reported

    Another day, another interrupted day of ****** internet thanks to Virgin Media. Tempted to just get rid of my PC for money and **** off streaming and PC gaming altogether. Too frustrating.

  • blnbyheidi Beauty Love Nature (@blnbyheidi) reported

    @virginmedia I need help my package has suddenly increased in price and I need to lower it. Help pls

  • chaostocosmos Chaos to Cosmos 🇪🇺 🇮🇪 #FBPE #LongME48Years (@chaostocosmos) reported

    @virginmedia Yes. Were told intermittent until 4pm for 'improvements'. It has been a total outage and continues. My husband has called. Were sent a link earlier, but it was a 404.

  • VanHelSiingh Bəäŕđĕď Đřåğøñ (@VanHelSiingh) reported

    @virginmedia Still not working. Your website says service is fine but rang your customer service who now say it could potentially be 22nd Nov and nothing more they can do. I have an exam/study leave booked which is now likely to be wasted if I have no Internet. Absolutely appalling service!

  • MartinLoveday3 Martin Loveday (@MartinLoveday3) reported

    @virginmedia Done that and that didn’t work have booked endineer for tomorrow but I’m so angry that your staff feel it right to put a phone down on a customer and to redo all try he same reset processes again when you phone in again get some real technicians please this is not helping virgin