Virgin Media Outage Report in Balerno, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.
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McDad
(@McDad19) reported
from
Edinburgh, Scotland
Aaaand #virginmedia is down again...
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Danny Zyw
(@DannyZyw) reported
from
Edinburgh, Scotland
@StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help
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PaigeLawson💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼
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Mark Tempini 🕹👏
(@MarkTempini) reported
from
Edinburgh, Scotland
The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage
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McDad
(@McDad19) reported
from
Edinburgh, Scotland
Aaand #virginmedia is down again!
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฿Ɇ₭₭₳₳
(@snap_cheese) reported
from
Bonnyrigg, Scotland
@virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband.
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Douglas (Statman Doug)🏴
(@Enrohd_1992) reported
from
Currie, Scotland
Virgin Media you are a pile of shit!
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.
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Gemma Cairns
(@_Gemmaaaa_) reported
from
Edinburgh, Scotland
@virginmedia broadband is down again...
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Fraser Stewart
(@FraserStewart5) reported
from
Edinburgh, Scotland
@virginmedia when will this outage be fixed
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Paula ❤️🏴
(@scottishchicp) reported
from
Broxburn, Scotland
@scuj1 @virginmedia Oh never thought of that!
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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Jamie McHale
(@jamiemchale) reported
from
Edinburgh, Scotland
So looks like yes, @virginmedia is having a big outage.
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.
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SAF
(@SARFRAZRATHORE) reported
from
Edinburgh, Scotland
@virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.
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𝚅𝚒𝚌𝚝𝚘𝚛 🌟
(@_HausOfVictor) reported
from
Edinburgh, Scotland
@virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Meston
(@rykoonmesto7) reported
Virgin media down hmmm
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Suicidal Penguin
(@SuicidalPengu) reported
They're called Virgin Media but idk man, they heck me over so bad like. Depressing thing is when they go down, half my discord server can't play games. Love to see it.
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MO
(@Emotionz_) reported
And RIP dog **** Virgin media
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Tom
(@Pr3TENDr) reported
why internet die when i finally play games with friends virgin media what is this pls fix why am cursed like @Kiwion i feel your pain bro fun detected i guess
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Josh Marum
(@vipermarum) reported
@Nikki1618 @virginmedia Also that's awful if you can't get a stable enough connection to do an interview :(
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denise
(@stacey12221) reported
@virginmedia sort yourself out. I pay a bill for something that is never working. And when it does it just crashes!
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Jamie Moreloson
(@JamieMoreloson) reported
Virgin media down again. ******* dogshite.
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Ash
(@Ashbuni) reported
Swear to god virgin media is the worst
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Laur
(@coffeefee4laur) reported
@virginmedia my wifi has been down for 3 hours now, fine on my laptop but won’t work on my phone or ipad and housemates are having the same issue... sort it out asap please
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James Middleton
(@JamesMiddleton1) reported
Would you look at that. @virginmedia is down yet again. Absolute terrible company, the people who work there dont know what to do, harassing my partner the other day to get a better package and wouldnt take no for an answer and their internet is the absolute worst going.