Virgin Media Outage Report in Balerno, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Balerno, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Balerno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Balerno, Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Uphall and Bo’ness.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
||
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Balerno, Scotland
Latest outage, problems and issue reports in Balerno and nearby locations:
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Still not working. Out of sync by a few seconds.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Heading home after a busy day. Hoping to watch @BoRhapMovie when I get in. Also hoping the 'issues' have been resolved.
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DrNickyHogan
(@storiesmidlife) reported
from
Edinburgh, Scotland
I try not to complain but my @virginmedia broadband has been down since about 3pm yesterday and still not working. Having to use 4G on my phone for everything 😡#broadband #internet #notgoodenough
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia No phone service at all sadly. She will need to try online chat. She has no ends of problems with your network...
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Sadly the internet is not working.
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
My broadband has been down most of the night which means the productive night I had planned hasn't materialised. Thanks @virginmedia, you guys are swell. 🙃
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia hi, my internet isn’t working very well. Can you help please.
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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bruce findlay
(@brucerisk) reported
from
Edinburgh, Scotland
ok ... I called and an engineer is coming on Monday but 9 times out of ten it's an outside or area problem. TV stopping and starting. In 11 years we have had well over 30 break downs. This is the West End in Edinburgh @virginmedia
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Mark Cameron
(@mcdryburn) reported
from
Edinburgh, Scotland
@virginmedia what’s going on in Portobello with your broadband services. I upgraded to 350 package but since then the service has been terrible and now there appears to be a fault where the published fix time just keeps moving! #COMPLAINT #shitservice #thinkingofcancelling
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Antonio Dau
(@danto131) reported
from
Edinburgh, Scotland
@virginmedia Hello, I am experiencing internet issues. It has not been working since this morning.
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Leigh🐝
(@LeagueRaven) reported
from
Edinburgh, Scotland
@virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭
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Jack 🏴
(@JackCuthill) reported
from
Edinburgh, Scotland
My experience with @virginmedia was 50/50 today called downgrade got a whole lot of crap from the first person. Ended up at the cancellation department who listened to me & saved me as a customer.
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service
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Callum Haddow
(@haddow20) reported
from
Edinburgh, Scotland
@Graeme55zie @virginmedia Same my @virginmedia fiber has been down since 4pm today their service page said there was a fault that would be fix by 22:00 still nothing
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Signed up to Virgin Store tonight to watch #BohemianRhapsody bit it's failed. Not great service. :-(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Едгарс Ципрус 🇱🇻🇷🇺
(@Bullic) reported
@Gavwalton @virginmedia Twice within the past 24 hours, mate. Was down early hours in the morning 2am and 4am.
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YaFei
(@YaFei69396030) reported
@virginmedia Just Got my new kit. All the thing follow the manual but cant connect was thought my mistake to install.. Any way good start from become a virgin customer.
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Jolly Bodger
(@JollyBodge) reported
@virginmedia Funny how your website is down too so we can't ever register for compensation. I've been a customer for over 20 years and these issues are becoming more common, strangely just as you raise the price.
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David Brazier
(@DavidBf90xr) reported
@virginmedia Still down in Castleford when will it be working not been able to work from home most of today
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richardninnis
(@majorscooby) reported
@virginmedia I can guarantee your engineers are NOT working flat out! Shall I throttle back my direct debit payments a bit! 😡
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Lara Parmiani
(@LaraVP) reported
@virginmedia And you are about to add £9 to our monthly bills! It’s a shocking service are you going to refund us all? I was on a meeting that got cut off and if I try to call 150 I get a constant engaged tone
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IUNTAMEDSOULI
(@IUNTAMEDSOULI) reported
@virginmedia This is a joke!! Up our bills but reduce the service!!!
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Asad Ali Bakhsh
(@AAB420) reported
@virginmedia My gig service has stopped working again..... come on, we rely on this service. I paying for a gig service but now I have nothing...
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Metricate
(@Metricate) reported
@InTheLittleWood @virginmedia We all suffering. They're lucky there's no other option where I live. BT putting some lines in soon but not as fast. I have too many issues with them
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joseph
(@morrisonjoseph8) reported
@virginmedia This has been constant since Saturday and you's have the cheek to charge a fortune for poor service