Virgin Media Outage Report in Kildare, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kildare, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kildare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Kildare, Leinster
The most recent Virgin Media outage reports came from the following cities: Naas.
| City | Problem Type | Report Time |
|---|---|---|
 Naas |
Internet | |
| Naas |
Wi-fi | |
| Naas |
Internet | |
| Athy |
Internet | |
| Naas |
TV | |
| Droichead Nua |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kildare, Leinster
Latest outage, problems and issue reports in Kildare and nearby locations:
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Celia Lynch Turner
(@twitattwit) reported
from
Kildare, Leinster
@BibiBaskin Waste another day driving from Kildare to Dublin. Spent 3 whole days on the phone to Virgin Media. Last Thursday the storm knocked out the whole area. Mine never came back. A Ninja arriving today. Time I can never get back.
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☘️Darren Brady☘️
(@xRavenWingx) reported
from
Kildare, Leinster
@iMaryson @FortniteGame @virginmedia Its the best in Ireland by far. We got rid of Sky cos they are not even close to the level of service and quality of connection we get with @VirginMediaIE
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Kirk Bannon
(@kirkbannon) reported
from
Kildare, Leinster
@gg21057 @virginmedia Yep mine is down too
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Aisling Folan
(@folan_aisling) reported
from
Kildare, Leinster
@VirginMediaIE Hi can you help please? I have experienced difficulties with my service this week, scanned my device with avast to detect problem and it says that my virgin media router is vulnerable. How is this possible?
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently things have gotten so ridiculous that I’ve actually had to explain to PM’s that my last tweet was a joke and not serious about #virginmedia being down because of #5G rollout. Jesus wept, I give up. 🙄
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The Irish King AH SURE WHY NOT 44 77
(@1therealirish) reported
from
Kildare, Leinster
The funny side to this outage There sales department is open and trading #virginmedia
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Des O Boyle
(@Snitchie1958) reported
from
Kildare, Leinster
Virgin Media Ireland Sad to say the only way to contact you it would appear is via twitter. No broadband service in Celbridge
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Lainey
(@Elaine3600) reported
from
Kildare, Leinster
@virginmedia The problem with that is her house is last on the line! The cable runs across Henry Street (where it appears to have been taken down by a truck), across 2 houses on Maryborough St, then across to her. Both the aforementioned houses are with Sky. So who is there to report fault?
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Zhengwei Wang
(@wangvilla) reported
from
Kildare, Leinster
What the heck is your broadband service? It is broken at times everyday. Can your engineers make it even worse??? Your internet makes my WFH experience awesome. Thank you !!!!!!!! @VirginMediaIE @virginmedia
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Derek
(@deleire) reported
from
Kildare, Leinster
@VirginMediaIE Hey, I can't login to my Virgin Media on my PC. It's fine logging in on my mobile. Tried Edge and Chrome. Is there a problem with it?
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Dave
(@davecoghlan) reported
from
Kildare, Leinster
@virginmedia Hey, thanks for weighing in. Our experience with VM broadband wasn't great tbh...ourselves and neighbours constantly loosing signal. Very frustrating for those WFH.
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The Irish King AH SURE WHY NOT 44 77
(@1therealirish) reported
from
Kildare, Leinster
@morningireland can you please try and find out Is there a problem with virgin media broadband in greater Dublin areas please.
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently Virgin media is only down temporarily while they switch over to the brand new 5G network. They’ve been working hard with various governments for the last few months to get it up and running. 🤔🙄#virginmediadown #5G
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Donal Corcoran
(@DomnallC) reported
from
Kildare, Leinster
@virginmedia my broadband keeps dropping. Never happened with Eir
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Zaddy Steo
(@opiumjelly) reported
from
Kildare, Leinster
@KeironMoore3 @GerardChick Done it a couple of times then came running back. It’s the only one I use. Insta for arty sh*t too. I can’t help being drawn in by topics I should ignore. Anyways bloody internet down I was up at 6.30 to log into work. Are Virgin Media as crap over there as they are here?
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Vinny Osborne 🇮🇪
(@VinnyOsborne) reported
from
Kildare, Leinster
@virginmedia My last bill was €61 just for broadband & your tv service is just not as good as Sky. They offered me a great deal so sorry I’m moving on.
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Lainey
(@Elaine3600) reported
from
Kildare, Leinster
@virginmedia my 86 Yr old mam without television since 4.30 yesterday, can not get through on phone to report fault.. On hold 30 mins at a time... Sort it please (she is a customer of yours since the year dot) @emlee61!!
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conor Donoghue
(@conordonoghue88) reported
from
Kildare, Leinster
@SkyHelpIreland There selling people mini boxes that don't work now and charging 120 euro for them terrible service sky have now that sky q is the worst service they ever created everyone should avoid getting it in and stick to sky hd or join virgin media
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Gerard Gallagher
(@GGall90) reported
from
Kildare, Leinster
@virginmedia Hi @virginmedia . Still haven’t managed to talk to anyone. I have been on hold 4 times 4 an hour each. At this stage I want to cancel my account
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Dave
(@davecoghlan) reported
from
Kildare, Leinster
@45de0ca4a6a442f @MichaelMDowling Good luck trying to cancel anything with @virginmedia ...unless you have a spare 45mins to stay on hold.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgia Mumby
(@georgiamumbles) reported
from
Camden Town, England
@virginmedia hey my WiFi is down and I’ve been trying to get through to somebody in your call centre for ages - I was on hold until way after closing time and your message feature doesn’t work 😞 HEEEELLLPPPP!!!!
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CD 🌸
(@channa_2012) reported
from
Hackney, England
@funkyfairy78 @virginmedia They will owe me a refund in September and I’ll make sure I get it 👆🏼 They’ve been messing me around for so long with their rubbish service, I should’ve cancelled months ago! #virginmedia
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Chris McPartland
(@toadfish41) reported
from
Warrington, England
@virginmedia Hi it’s media service I cannot set up an account please help
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potentialproductionzmusic
(@potentialprodz) reported
from
Hackney, England
7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers
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CD 🌸
(@channa_2012) reported
from
Hackney, England
I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please
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Mr Watt
(@richywatt247) reported
from
Dalkeith, Scotland
@virginmedia Would rather your company just completed the job before my driveway started to fall apart! Just take the responsibility to fix the problems you create thank you.
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S H A N
(@shannonispeng) reported
from
Southend-on-Sea, England
@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow