Virgin Media Outage Report in Widley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Widley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Widley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Widley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Fareham, Newport, Havant and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Widley, England
Latest outage, problems and issue reports in Widley and nearby locations:
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WarRocketAjax
(@GrocerJackUK) reported
from
Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia It has been quite possibly the worst experience of poor customer service I have ever experienced. I need someone to contact me, listen to what has happened and resolve this. The call I made last night was disgusting! I have never felt so devalued.
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia upload speeds Po4 are awful atm
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Jon Deverill
(@jondev06) reported
from
Fareham, England
@virginmedia What a terrible apology
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
@virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia Quite frankly after what I was told last night. I have no idea if any of my complaints have been logged. You resolved one complaint by offering something, then promptly charged me for it. You owe money.
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Bit late now ... This incident was encountered 6 1/2 hrs ago ...
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Mark Tillison
(@Tillison) reported
from
Waterlooville, England
@southcoastbloke @Rams_Safety @foodie_reviews @SURErevolution @TCEmmaSavage @SusanBrooks_1 @paddiperkins @Simonephillips @DeliaCazzato @limetreecomms @brilliantfish We cancelled #VirginMedia on account of being ripped off. £60/month for broadband. We reverted an earlier cancellation 18 months ago, only for them to start a new 18month contract without our agreement, which we then couldn't cancel without penalty. Not impressed #SatChatUK
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Grant67
(@ghm67) reported
from
Portsmouth, England
@virginmedia @grimyido Very slow
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬
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ethan
(@1049Gotho) reported
from
Fareham, England
Ah, 96th time Virgin Media has gone down today.
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Typical patronising reply ... There should be NO incidents of this nature c.f. #outage Saturday evening in this area
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Pam McHugh
(@Pammy52) reported
from
Portsmouth, England
@virginmedia I cannot expand, there is 6 weeks worth of issues to discuss and last night, I was told the agents I have spoken to have not put notes on the system so that’s my fault, I am a liar and policy means you’ve done nothing wrong. I need someone to contact me.
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK
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Darren lee
(@Deisel34) reported
from
Havant, England
Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavesh Patel
(@bhavsp11) reported
@virginmedia your customer service is a joke. I gave my 30 days cancellation notice at end of Dec now being told services won't be disconnected untill end of feb, meaning I'm paying for a month of services I don't need!
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The Write Taste
(@robthefoodie) reported
@virginmedia I phoned VM and they were unable to confirm any compensation. I'm not sure anyone at VM understands, yet it's such a simple query. How are you able to help further? If you understand the issue you can contact me Friday at 10am
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Helen Ferguson
(@helenferg111) reported
@virginmedia @LizziebethPhys Thanks for this! I'm having the same problem - sending fine but not receiving emails
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Helen Stevenson
(@hsjstevenson) reported
@virginmedia I’m not receiving emails but can send them how do I fix this?
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Derek McCutcheon
(@mccutcheon_dm) reported
@virginmedia I’ve had no emails since just after 4pm see loads of people with the same issue. Any updates???
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Andy Edge
(@edgie13) reported
@virginmedia I contact Virgin Business Tuesday and again was told an email would be sent to the sales team and a manager and they would contact me in 24/48hrs. It will be 48hrs at 9am tomorrow and still nothing. I'm having to hotspot my phone which is not ideal. I just want a solution
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The Write Taste
(@robthefoodie) reported
@virginmedia Thisvis what I sent- I have not received promised compensation in my latest VM bill for loss of landline service, following VM not sending out the phone adaptor in time.
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Noops
(@ClarkThee) reported
@VirginMediaIE hi Kilkenny virgin media down since 17:00 . Connecting to a local business WiFi to write this ….. any idea when it will be back ? 😡
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laputa🖕
(@SFretterz) reported
@virginmedia Yep everyday, saying service is fine. Shambles
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Ravi
(@ravi_p_bansode) reported
@virginmedia Nothing received.. Yodel still states they don't have any parcel for my address... Wasted 3-4 days on WhatsApp chat service which is inconvenient & ridiculous.. ordered cable from Amazon Prime..Got it delivered sameday! Service from WhatsApp chat service is horrendous