Virgin Media Outage Report in Stoke St Michael, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke St Michael, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stoke St Michael and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Stoke St Michael, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Frome, Wells, Bath and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
TV | |
| Trowbridge |
TV | |
| Frome |
TV | |
| Trowbridge |
Internet | |
| Wells |
Internet | |
| Trowbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stoke St Michael, England
Latest outage, problems and issue reports in Stoke St Michael and nearby locations:
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenko
(@Jenko77633234) reported
@virginmedia paying for your top package and getting very bad connection. Been told its because of peak time but it happens all the time. Supposed to be getting over 500 download and over 30 upload but receiving around 60 download and less than 10 upload. Something isn't right!
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then
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Gary
(@GW676) reported
@virginmedia Yes I’ve done that, but when I log in it tells me there are no problems as well. Like I said it’s up ans down. Will show as connected but no internet access for a few minutes before going back to normal. This is wired and wireless connections, and I’ve already tried a hub reboot
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Sumeet Singh
(@iAmSumeetSGill) reported
@virginmedia one of the worst customer service ever… telling lies to the customers and after disconnecting the on call #ShiteBag
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carole tipping
(@CaroleTipping) reported
@virginmedia Virgin media have messed me about, I’ve done nothing wrong, never defaulted on my bills, but virgin have, I was promised my monthly bill would be £36.05, yes I paid that on the 26th Feb, but on the 26/3/2021 I was charged £43.26, then on the 26/4/2021 I was charged £42.00,
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🇬🇧🇬🇧 🗣 Robbie Wilson 🗣 🇬🇧🇬🇧
(@robertw1690) reported
@GBNEWS FFS... GB News will air on channel 236 for Freeview and YouView viewers, station 216 on Freesat, as well as being broadcast across Sky, Virgin Media and through a dedicated on-demand streaming service.
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Joe
(@supernuni) reported
@virginmedia The agent said someone converted it to a two-man job the last minute but she also said she couldn’t see why it would need two engineers. And the most annoying part is that the engineer decided to cancel without paying a visit or letting me know before hand
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theshmelaarr
(@theshmelaarr) reported
@virginmedia The gent who installed it said there’s a line causing feedback into the chain within the street and there’s a major issue effecting the area. The information for that hasn’t been disclosed
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Amateur Golfer & Arsenal
(@Swanley_Life) reported
@virginmedia should be ashamed. Forced to move house and now I need to pay £240 to cancel!
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Zoe Hatch
(@hatch_zoe) reported
@virginmedia Please look up complaint reference no C-290421111