Vodafone outages and service status in Wheathampstead, England

Problems in the last 24 hours in Wheathampstead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wheathampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wheathampstead, England

Latest outage, problems and issue reports in Wheathampstead and nearby locations:

• 
  Dan Cooke (@DanielCooke1982) reported 2 minutes ago from Watford, England

  Considering they are two of the UK's biggest organisations, I have never received such a shit level of service for a business as I have from @nextofficial and @VodafoneUK over the last few weeks. Absolute masters in failure!

• 
  Susan Heaton Wright (@superstarcomms) reported 3 minutes ago from Welwyn Garden City, England

  @VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!

• 
  JR (@JR1986) reported 7 minutes ago from Welwyn Garden City, England

  @VodafoneUK Unbelievably bad service from your assistants on chat.

• 
  Jeffthebeerbloggingbeagle (@Jeffthebeerblo1) reported 9 minutes ago from Borehamwood, England

  @VodafoneUK Well Ryan I was told that when the black phone came back in stock I could exchange it , just been told Apple have discontinued the 7 .The store told me I can exchange it for the next model down at no extra charge , why is it never for the next model up !!!

• 
  Alex Abbott (@AlexAb19) reported 13 minutes ago from Welwyn Garden City, England

  Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.

• 
  Natalia Boaventura (@Natz_Boavi) reported 16 minutes ago from London Colney, England

  @VodafoneUK think it’s really ridiculous that I did an over the phone upgrade and have been without service for 2 days!! Your text says it will only take a couple of hours, I have lost so much business not being able to receive calls 😡

• 
  Alex (@alexvesov) reported 25 minutes ago from Barnet, England

  Just spent 3 hours on hold with @VodafoneUK . Awful experience

• 
  Vikki M (@Vikki_L_M) reported 28 minutes ago from London Colney, England

  Listening to my poor work colleague talking to the brick wall of @VodafoneUK customer service. Literally hours of obstruction for their (admitted) billing error and now it seems they’re mocking his hearing disability @MartinSLewis #servicefail

• 
  Johnathan Dickinson (@J0nnyDickinson) reported 30 minutes ago from Barnet, England

  @VodafoneUK Tobi is in no way helpful, and does not handle calls only text chat. It's ridiculous most call options refer to Tobi and hang up. I had to choose the option to cancel my contract just to speak to a real person about a screw up on Vodafone's end.

• 
  Ethan Greenwood (@Ethanisraelite) reported 31 minutes ago from Barnet, England

  Don’t bother using @VodafoneUK customer service, it’s totally inadequate and no one bothers responding #CustomerService

• 
  Jonathan Morris 📱📸 (@jmcomms) reported 37 minutes ago from London Colney, England

  @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

• 
  Stuart Dunlop 💙 (@sdunlop) reported 39 minutes ago from Hitchin, England

  @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

• 
  🇬🇧 🏃Phil Jog For Cake 🍰🇬🇧 (@Donealready) reported 40 minutes ago from London Colney, England

  @BenjiBoyW @VodafoneUK Day three without broadband. Engineer out. No problems. But there could be problem with the hub they sent. Apparently. *could*

• 
  Ryan Morrison (@RyanMorrisonJer) reported 43 minutes ago from Hemel Hempstead, England

  @DEANHDAVID @VodafoneUK The other option is Virgin but everyone I know who has been with them has had a bad experience. Been very impressed with Vodafone so far

• 
  Stephanie Wheatley (@Steph_Wheatley) reported 43 minutes ago from Borehamwood, England

  @VodafoneUK the worst customer service I have ever experienced. Avoid like the plague

• 
  Agbo Richard (@AgboRich) reported 49 minutes ago from London Colney, England

  @VodafoneUK is becoming one of the most unreliable network in London. I called customer service yesterday to complain about network issue at London Victoria are til now NO solution. Thinking of leaving them. I can't use my mobile data inside the building

• 
  Jennifer Stirrup #MBA Next up: #AI #Healthcare (@jenstirrup) reported 50 minutes ago from Hemel Hempstead, England

  @VodafoneUK The phones screen is unusable so I can’t do that from the phone. I’ve waited an hour in your store and handed the phone in for repair. I hope you’ll send it back to @SamsungUK and reconsider when you sell it in future. It’s four months old and I didn’t damage the phone. #ZFlip

• 
  Michael Madhan Mohammed (@MikeMadhanMohmd) reported 54 minutes ago from Stevenage District, England

  @VodafoneUK I have spoken to Vodafone first and they have asked me to contact YouTube, later Vodafone also gave the same response. "the issue is under investigation".

• 
  Scarlett Furlong (@scarlettfurlong) reported 56 minutes ago from London Colney, England

  Nearly 4 days without service with @VodafoneUK now. What a joke. No-one responding on Twitter and no one from customer relations, technical or the transfer of ownership have been in contact. If you’re not providing services to your customers you’re in breach of contract.

• 
  Sen Monro (@Senar1) reported 58 minutes ago from Stevenage District, England

  @VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StGeorge (@Needitsobadly) reported 4 minutes ago

  @MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 6 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  SendCake Films (@SendCakeFilms) reported 7 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  Kate (@listentohere) reported 9 minutes ago

  @VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?

• 
  Glenna George (@Glenna12) reported 12 minutes ago

  @VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?

• 
  Chris Ross-Lewin (@crosslewin) reported 13 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  Quentin Stephens (@Quentin_Stephen) reported 17 minutes ago

  @VodafoneUK Your Broadband app is as useful as a chocolate teapot in areas of poor reception.

• 
  Gram40 (@Gram40270969) reported 23 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

• 
  Or Sassur (@Orsassur2) reported 25 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  AlbaGuBrath (@freewullie_lyn) reported 25 minutes ago

  @Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them