Vodafone outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanscombe, England

The most recent Vodafone outage reports came from the following cities: Romford, Dagenham, and Chatham.

City	Problem Type	Report Time
Romford	Wi-fi	2 days ago
Dagenham	Internet	25 days ago
Chatham	Phone	2 months ago
Gillingham	Phone	2 months ago
Basildon	Wi-fi	3 months ago
Newham	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  roni (@roni9uk) reported 4 minutes ago from Sutton at Hone, England

  @VodafoneUK absolutely disgusted with your customer service. Been with you since March still can't get operational broadband! Promised call back x3 never happened. Spent a totally of 2 hours of the last 24 either on the phone or trying to get through to you. HOW DO I CANCEL

• 
  #POWER (@amdjuntouchable) reported 7 minutes ago from Romford, England

  @VodafoneUK I regret joining your service since yesterday my data hasn’t been working 😑👎🏽

• 
  BARKER (@stavrosbarker) reported 8 minutes ago from East Ham, England

  @VodafoneUK I’ve gone from a loyal 10 year plus customer to sim only and now I’m after a new contract you don’t know how to treat people. Wife’s with EE, think that’s where I’m going too. I don’t do private messages to save you embarrassment.

• 
  CHAN (@chanteljox) reported 13 minutes ago from Basildon, England

  @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

• 
  N I N A (@ninac_x) reported 14 minutes ago from Crayford, England

  @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

• 
  Joy Debenham Burton (@ziegfieldstar) reported 16 minutes ago from Ilford, England

  @VodafoneUK No Shit Sherlock... please stop repeating the same answer it’s pointless & irritating

• 
  Sean CPFC (@SH20CPFC) reported 17 minutes ago from Ilford, England

  @VodafoneUK Yes. He can message me. He said he will call on the number given tomorrow. Anymore issues I'll be tweeting you again. Thanks Adam.

• 
  nicolle clothier (@nicolleclothier) reported 17 minutes ago from Gillingham, England

  @VodafoneUK most shocking service provider not helpful in any way! Called them every month for the last 4 months for one of there incompetent staff to set up a direct debit they haven’t!! Iv been with them for over 8 years and this year you have been awful!! Don’t ever use them!

• 
  steve (@steviemc64) reported 18 minutes ago from Sutton at Hone, England

  Devasted by the lack of customer service from @plusnethelp 20 days since the order and nothing .@BTGroup this is no way to treat customers when your shares are becoming worthless . Switching to @VodafoneUK tomorrow

• 
  Tony Wiseman (@tonywiseman1976) reported 22 minutes ago from Ilford, England

  After over 48 hours of a failed broadband installation with @VodafoneUK, no one has made the effort to contact me. Customer services at their best!

• 
  NileGodfrey (@nye_godfrey) reported 24 minutes ago from Crayford, England

  @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

• 
  Ipemndoh dan Iyan (@IP_dan_Iyan) reported 25 minutes ago from Tilbury, England

  @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

• 
  Justin Teasdale (@Cheeze6970) reported 26 minutes ago from Crayford, England

  @VodafoneUK @Ofcom Our old phone line internet was disconnected before confirmation of our fibre super fast broadband was working. There is a problem with our fibre and could take a week to fix! Very annoyed as my wife and I are working from home!

• 
  Amy M (@WhatAmyDoes) reported 26 minutes ago from Gravesend, England

  @VodafoneUK disgusted with service. Switched to Vodafone broadband, two weeks with account and STILL no router. Have spoken to numerous people, have had to top up with over £30 data and Vodafone have cheek to send a bill for a service we can’t actually use. #avoid @BBCWatchdog

• 
  Nick Dunbar (@dunnydozer) reported 32 minutes ago from Ilford, England

  @VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation

• 
  Ipemndoh dan Iyan (@IP_dan_Iyan) reported 32 minutes ago from Tilbury, England

  @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

• 
  Joy Debenham Burton (@ziegfieldstar) reported 48 minutes ago from Ilford, England

  @firstdirect @marksandspencer @VodafoneUK Well done First Direct on your superb telephone Customer Service. M&S @Vodaphone Take lessons. Vodaphone Uk fine off shore abysmal. M&S retail staff in S Woodford need TOTAL retraining. Poor is an understatement

• 
  Leander (@LeanderLouD) reported 51 minutes ago from Bexleyheath, England

  @VodafoneUK < of order, she has no linkline connection. If she now has a fall she can’t call for help. Apparently they don’t have emergency appointment in these circumstances. Very disappointed in the service

• 
  Ferdinand (@Ferdina69250754) reported 53 minutes ago from Gravesend, England

  @VodafoneUK Your DM is not working, it says sending and never send

• 
  Adam | Lewis (@porter_a2m) reported 58 minutes ago from Ditton, England

  @VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Maskell (@JamesMaskell15) reported 4 minutes ago

  @colder_sarcasm @VodafoneUK @ZiaYusufUK It's to suck media attention. We look at Reform, not the other parties. He doesn't care about the flack because it embolden Reform support and gets called establishment hatred or something. The fact his posts are absolutely moronic is beside the point.

• 
  farmergeddon🇳🇴🇬🇧 (@_Farmergeddon) reported 4 minutes ago

  @SimonDanczuk @CrumblyWhinges @VodafoneUK Despicable Vodaphone also own 3 network

• 
  reillypeedoff (@reillypeedoff) reported 6 minutes ago

  @VodafoneUK I have been on your service for nearly 40 years. My contract runs out in 6 months. My business uses your service ...we will be cancelling everything. People should pull away from this disgusting company. You have facilitated the invasion of Britain by providing the communication ability. #fuckvodafoneuk

• 
  Brian Moore (@BrianMooreAV) reported 8 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  Nabootique (@Vince_Noir77) reported 10 minutes ago

  You can be with @VodafoneUK or you can support your country. You cant do both.

• 
  Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported 10 minutes ago

  @VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?

• 
  ToeKneeAbs (@ToeKneeAbs) reported 12 minutes ago

  @Alexarmstrong Too bad @VodafoneUK These freeloaders will never be future customers but you'll loose lots of UK Citizens from this!

• 
  Or Sassur (@Orsassur2) reported 16 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Mr Paul Newman (@MrPaulNewman) reported 19 minutes ago

  If I was a @VodafoneUK customer- I wouldn’t be as of today

• 
  Feltham Bloke (@CallumSmithcs83) reported 21 minutes ago

  @ZiaYusufUK Thank you Zia also for all the paying customers can they have their bills free too? Or else surely cancel everyone @VodafoneUK make them bust