Vodafone outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanscombe, England

The most recent Vodafone outage reports came from the following cities: Romford, Dagenham, and Chatham.

City	Problem Type	Report Time
Romford	Wi-fi	4 days ago
Dagenham	Internet	27 days ago
Chatham	Phone	2 months ago
Gillingham	Phone	2 months ago
Basildon	Wi-fi	3 months ago
Newham	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  📶PhoneMast (@Phonemast) reported 7 seconds ago from Crayford, England

  @peterkin1010 @VodafoneUK Maybe think I'm gonna cancel the upgrade for now

• 
  Bret Sinclair (@bret_plays) reported 56 seconds ago from Eltham, England

  @VodafoneUK where is my god damn replacement SIM card , I've been with out internet for 2.5 days . You guys are all FULL OF ****. I'm paying for a service. I've spoken to so many people and managers and your all full of ****.

• 
  nathan parks (@nate_300) reported 2 minutes ago from Rochester, England

  @VodafoneUK hi I had no service for 4 hours in Medway Kent

• 
  roni (@roni9uk) reported 2 minutes ago from Sutton at Hone, England

  @VodafoneUK if you can't provide a broadband service it's BREECH OF TRADING STANDARDS. I spent an hour on the phone this eve no one answers. It's taken 100 mins to watch 40 mins of a film coz of all the buffering. DO SOMETHING ABOUT IT

• 
  Ipemndoh dan Iyan (@IP_dan_Iyan) reported 10 minutes ago from Tilbury, England

  @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

• 
  NileGodfrey (@nye_godfrey) reported 11 minutes ago from Crayford, England

  @VodafoneUK OMG Everytime I call its like I’m a hoax caller or time waster!I have 3 lines,been a customer for over 20 yrs & am treated with sheer&utter contempt,I don’t call with an attitude or rudeness & all regarding paying my bill 2wks late as I have been past yr since Covid😤

• 
  sang jiwnarai (@sangcj9) reported 13 minutes ago from Crayford, England

  @VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

• 
  Ahmed Elfaki (@elfakiuk) reported 21 minutes ago from Ilford, England

  @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

• 
  The Locksmiths Shop (@LocksmithsShop) reported 22 minutes ago from Sutton at Hone, England

  @VodafoneUK been waiting two days to activate an esim on the phone no not abs also meant to get a call back tonight . Paying £100 a month . Not a good service really

• 
  Ben Johnson-Owen (@ben79owen) reported 25 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  bill (@bill_goldie) reported 28 minutes ago from Hextable, England

  @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

• 
  Sarah McGinnis (@Sazzle1711) reported 29 minutes ago from Sutton at Hone, England

  @VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?

• 
  Matt (@Missives0fASub) reported 29 minutes ago from Romford, England

  Any @VodafoneUK users in #Banbury out there on Twitter? Is your phone reception always rubbish or did my phone just have a bad day on Saturday? If we’re going to move there I might just have to move networks.

• 
  hiyatony (@tonykilsby) reported 31 minutes ago from Gillingham, England

  @VodafoneUK I’ve had no signal for over 24 hours now been waiting for my esim and still haven’t got it

• 
  Michele (@Miss_Mustoe) reported 33 minutes ago from East Ham, England

  Let's talk about the terrible service received from @VodafoneUK upgraded contract 3 months ago!! Yes 3 months!! Being made to Pay for a phone I still haven't received!!! Countless complaints later and still no resolution. 🙄

• 
  Tony Wiseman (@tonywiseman1976) reported 35 minutes ago from Ilford, England

  @VodafoneUK Seriously do NOT bother with their broadband services. If they cannot install, they make excuses, false promises & leave you in limbo. #disgustingservice #crap #totaljoke

• 
  David-19 (@Davidp1103) reported 38 minutes ago from Snodland, England

  @8twinge @VodafoneUK Then ditch @VodafoneUK and change providers. And if enough people see this then it might make it clear to @VodafoneUK that their service and attitude needs to change

• 
  Adrian (@AdrianTwydall) reported 39 minutes ago from Rochester, England

  @VodafoneUK is there an issue with "my Vodafone" at the moment ? Signed up my mother in law today , cannot log in using supplied user id and password , reset password , still get same . Not a good start

• 
  Lorraine Towler (@towler05) reported 49 minutes ago from Romford, England

  @VodafoneUK #badcustomerservice started with 3 contracts down to 2 - losing the will to live - your contact us methods don’t work! Why wait until we have left before loyalty kicks in #TooLate

• 
  roni (@roni9uk) reported 57 minutes ago from Sutton at Hone, England

  @VodafoneUK absolutely disgusted with your customer service. Been with you since March still can't get operational broadband! Promised call back x3 never happened. Spent a totally of 2 hours of the last 24 either on the phone or trying to get through to you. HOW DO I CANCEL

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Ward (@EAandSJWard) reported 10 minutes ago

  @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

• 
  Assad (@Assad1082) reported 11 minutes ago

  @VodafoneUK crap Vodafone not working again in my area after months of complaints and being told work was being done on masts it was half decent for 6-8 weeks now again zero or 1 bar worst network in the UK! Can’t wait to leave

• 
  Captain Giant (@Captain_P_Giant) reported 13 minutes ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK

• 
  Lucy Slater (@lucindaslater83) reported 15 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  Nigel Leeder (@qm8tknfyjy) reported 15 minutes ago

  @SimonDanczuk @VodafoneUK No, no network makes money of it

• 
  Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported 16 minutes ago

  @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

• 
  CommonSensr (@CSensr81544) reported 17 minutes ago

  Already dumped @VodafoneUK I will not pay premium charges to support this action.

• 
  mṽsh (@shikariunite) reported 18 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  Dafydd Gam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Tenth_Crusader) reported 18 minutes ago

  Cancel @VodafoneUK now!!!

• 
  Or Sassur (@Orsassur2) reported 26 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.