Vodafone outages and service status in Swanscombe, England

Problems in the last 24 hours in Swanscombe, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swanscombe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swanscombe, England

The most recent Vodafone outage reports came from the following cities: West Malling, Romford, and Dagenham.

City	Problem Type	Report Time
West Malling	Phone	21 hours ago
Romford	Wi-fi	11 days ago
Dagenham	Internet	1 month ago
Chatham	Phone	2 months ago
Gillingham	Phone	2 months ago
Basildon	Wi-fi	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Swanscombe, England

Latest outage, problems and issue reports in Swanscombe and nearby locations:

• 
  📶PhoneMast (@Phonemast) reported 15 seconds ago from Crayford, England

  @CellMapper would 5G NR DSS show up if mapped? Network is Vodafoneuk most likely 2100mhz

• 
  Joy Debenham Burton (@ziegfieldstar) reported 4 minutes ago from Ilford, England

  @VodafoneUK Absolutely no point in being a long term loyal customer not to mention poor call centre staff who are often ill mannered & belligerent.

• 
  Elliott Curran (@ElliottCurran) reported 4 minutes ago from Sutton at Hone, England

  @JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

• 
  Elliott Curran (@ElliottCurran) reported 7 minutes ago from Sutton at Hone, England

  @Les5175 @VodafoneUK @SkyUK Having the exact problem.

• 
  Sitting round the pool (@coleman58) reported 15 minutes ago from Romford, England

  @VodafoneUK my experience with you since December has been very poor. Hopeless you put wrong no. on pay as you go and then charged me for the outstanding contract period of the number you cut of in error. Numerous calls and now you have cut my three lines off.

• 
  bill (@bill_goldie) reported 20 minutes ago from Hextable, England

  @VodafoneUK Charlotte, I spent four hours on Saturday trying to upgrade 2 company handsets, the wrong phone was confirmed and today I have been on for another hour arranging to send it back. Further away than ever from actually getting our new phones. Service systems designed to fail

• 
  📶PhoneMast (@Phonemast) reported 21 minutes ago from Crayford, England

  So disappointed with @Vodafoneuk. Tried to upgrade last Monday in Store. Nine working days ago, now I'm told another 10 days what a joke. Why agree the upgrade if you have no stock. No way to treat a customer of over 10 years 🙄😞😠😱🤡

• 
  roni (@roni9uk) reported 30 minutes ago from Sutton at Hone, England

  @VodafoneUK this 2nd router in 2 months and we have yet to see 1 complete program on tv. I'm not going to shut up and go away. Especially as you conviently delete my authorisation everytime I hang up. How are you still in business. You don't answer tweets or phones

• 
  N I N A (@ninac_x) reported 40 minutes ago from Crayford, England

  @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

• 
  Bret Sinclair (@bret_plays) reported 42 minutes ago from Eltham, England

  @VodafoneUK the resolution officer promised to call me today and make it up to me and give me compensation. What a LIER. Im calling right now to cancel this contract. Your company is disgusting. I'm still without internet and to top it off you CANT KEEP YOUR PROMISES

• 
  Justin Teasdale (@Cheeze6970) reported 43 minutes ago from Crayford, England

  @VodafoneUK @Ofcom 2 hours call to Vodafone today, 1 hour yesterday. We had to raise the issue because NO ONE from Vodafone contacted us.

• 
  Matt (@Missives0fASub) reported 43 minutes ago from Romford, England

  Any @VodafoneUK users in #Banbury out there on Twitter? Is your phone reception always rubbish or did my phone just have a bad day on Saturday? If we’re going to move there I might just have to move networks.

• 
  jerome ferrer (@FerrerJerome) reported 46 minutes ago from Kings Hill, England

  My New Year’s Resolution is to pass my driving test🙌🏽🙏🏼😁 #VeryMeRewards @VodafoneUK

• 
  Sarah McGinnis (@Sazzle1711) reported 48 minutes ago from Sutton at Hone, England

  @VodafoneUK i've had no signal all morning. the most i get it's 1 bar in 4G - what is going on ?

• 
  roni (@roni9uk) reported 49 minutes ago from Sutton at Hone, England

  @VodafoneUK and if you do dare answer your system has crashed or someone else needs to deal with it and they aren't in. You think £20 is acceptable for compensation on something that JUST DOESN'T WORK

• 
  kelly parker (@kellyjohnparker) reported 50 minutes ago from Ramsden Bellhouse, England

  @VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days

• 
  Steve Ladner (@Ladders71) reported 50 minutes ago from Ditton, England

  @VodafoneUK three days now with little or no signal... your Network Tracker is saying everything is ok... that must be broken as well....

• 
  Ahmed Elfaki (@elfakiuk) reported 50 minutes ago from Ilford, England

  @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

• 
  Ipemndoh dan Iyan (@IP_dan_Iyan) reported 52 minutes ago from Tilbury, England

  @VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©

• 
  Adam | Lewis (@porter_a2m) reported 57 minutes ago from Ditton, England

  @VodafoneUK 1.5 hours on the phone and still waiting. Was ringing to upgrade md phone, with customer service like this I’m not just considering cancelling my contract. #Disgusting

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mṽsh (@shikariunite) reported 2 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  Or Sassur (@Orsassur2) reported 2 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  ToonCoin🇬🇧 (@ToonCoyne) reported 3 minutes ago

  @VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told

• 
  Carol Quayle (@CarolQuayl94328) reported 6 minutes ago

  @Iromg @VodafoneUK Yeah, I'm switching too - be careful, because some of the cheap carriers like Lebara run on the Vodafone network.

• 
  Ry (@RyyyyRyyy) reported 11 minutes ago

  @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise

• 
  Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported 15 minutes ago

  @Iromg @VodafoneUK You what?? That's another one to cancel then.

• 
  Le Coq (@LeCoq_79) reported 16 minutes ago

  The @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.

• 
  Gaz1313 (@pursseyg) reported 22 minutes ago

  @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).

• 
  investigator (@surelock_) reported 22 minutes ago

  @VodafoneUK investing £11 million, but I still do not get a signal at home, totally reliant on the internet !

• 
  Plant a Tree 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🚜 🥩 (@EugeAMM) reported 28 minutes ago

  @VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone