Vodafone Outage Report in Swaffham Prior, Cambridgeshire, England
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E-mailProblems in the last 24 hours in Swaffham Prior, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swaffham Prior and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Swaffham Prior, Cambridgeshire, England
The most recent Vodafone outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Ely |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
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| Ely |
Phone |
Community Discussion
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Vodafone Issues Reports Near Swaffham Prior, England
Latest outage, problems and issue reports in Swaffham Prior and nearby locations:
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧 FiveStarGer 🇬🇧
(@BritishSeahawk) reported
Hey @VodafoneUK is there an issue on your website? Trying to order @Xiaomi @XiaomiUK Mi 11 Ultra and its not happening. Vodafone agent not sure why they can't sell it?
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John Horan
(@jfhuk) reported
@VodafoneUK Maybe he believes he’s more qualified than your support staff? Forty hours now with no service and nobody has a clue how to fix it. Let’s get the monkey on it, he’s probably got more idea …
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Henry Walter
(@1henryw) reported
@VodafoneUK No one replied to my DM. I rang and spent 40 mins on the phone to your customer service team till they hung up whilst I was on hold. I've been a Vodafone customer for 13 years but I'm definitely leaving you now.
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Philip Bowell
(@Photophil68) reported
@VodafoneUK Sent private message 4 hours ago, still no reply!! Still not helping me. The crap service continues!!
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Morag frame
(@FrameOystergirl) reported
@VodafoneUK Hi, after the unsatisfactory replies relating to the £25 charge for customers with dementia, I think we’ll be calling to cancel the contract
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Matt
(@Matt25689270) reported
@VodafoneUK I'm still waiting for a senior manager to call back i spoke yesterday and was guaranteed a call back still not happened get your customer service in order please
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Alex Wright
(@koenig_jakob) reported
@VodafoneUK Thank you. Googling about this Andoid 11 update issue on Nokia 2.3 looks like a factory reset may work - I'll try on the weekend.
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Nicki Thornton
(@breacoachhouse) reported
@VodafoneUK COMPLAINT: Signal 7 miles from Newbury (near Vodafone HQ!) absolutely terrible, can’t make or receive calls for over 12 months. Totally unacceptable for a paying and loyal Vodafone customer (20 years!) Please update me urgently on your plans to fix.
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Jim Hartwell
(@Hartwell_Jim) reported
After more than 25 years suffering appalling customer service from @VodafoneUK its time to leave. Their network isn’t bad, just every time you talk to them it’s a nightmare. If you ask them a question that they can’t answer they cut you off or leave you on hold for over an 1hr.
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blenners
(@blenners3) reported
@VodafoneUK really unimpressed. I’ve been a customer for over 10 years and am asking to reduce my bundle as it includes perks that no longer exist eg. Data free roaming in Europe. They won’t lower my bill unless I pay over £1000 ETF! Corporate Sharks! 🦈😡😭