Vodafone Outage Report in Swaffham Prior, Cambridgeshire, England
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E-mailProblems in the last 24 hours in Swaffham Prior, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Swaffham Prior and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Swaffham Prior, England
Latest outage, problems and issue reports in Swaffham Prior and nearby locations:
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Bob Challis
(@judobob) reported
from
Cambridgeshire, England
@VodafoneUK you phone support on 191 is awful. How do I speak to a human?
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Sparky
(@Jonesy_77) reported
from
Newmarket, England
@VodafoneUK your customer service is appalling you have promised me things time and time again and not delivered. #awfulcustomerservice #liars #treatcustomerslikedirt
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Rebecca May
(@gwhogoestogigs) reported
from
Histon, England
@VodafoneUK hello. I’m with Vodafone uk and my phone currently just says ‘searching’ so currently have no phone service
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Your systems are shocking @VodafoneUK I would NEVER recommend anyone signing up with you. Absolutely terrible
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Oh and surprise surprise ….. I am really sorry for the hassle caused you've been connect to the wrong let me connect you to the right team to help you further i will put the notes on account so you don't need to repeat anything , In case the chat drop due…..
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
from
Cambridgeshire, England
@VodafoneUK We are still waiting, after 3 extensive phone calls regarding our bill, for it to be sorted out. Never known such appalling service. Please contact
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK spent 2h on webchat turning router off and onto then be told the broadband home move hasn’t occurred, then told to phone and re-order an activation, and it turns out it was just late not broken! wasted time & mobile data fixing a problem that wasn’t there 1/2
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crazycrazycrazy
(@cookknitwine) reported
from
Cambridgeshire, England
@VodafoneUK I’m in Addenbrookes hospital I’m trying to get extra data. I’m too ill to keep wrestling with the automated service. Is there a number I can call direct - 191 automated lack of help
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Jenny Shelton
(@JennySheltonCam) reported
from
Cambridgeshire, England
@VodafoneGroup @VodafoneUK Thanks, we have cancelled our order now and will be writing to you about our customer service experience.
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Jonathan Whiteland
(@chailey_) reported
from
Cambridgeshire, England
@rjcurtis @CityFibre @VodafoneUK That... does not appear to be what they’re doing (I see no T-ed pipe - appears to simply be running straight(ish) down the road, parallel to the front of all the properties) but I’ll go and have a closer look while they are working tomorrow.
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cantab77
(@Cantabulous1) reported
from
Fulbourn, England
@VodafoneUK then tried to call back to thank Gia in activations & discuss the compensation mentioned but 3 times put through to wrong dept then ‘customer care’ do anything but, saying 2h is ‘normal’ on web chat, denying a prob, refusing to escalate to management. Just dreadful!
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claire
(@clairebellarue) reported
from
Red Lodge, England
@VodafoneUK 12 years of having the same account and can’t even wave a 60 pound upfront cost on a upgrade 👌🏻 great customer service for loyal customers!
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Jan Payne 🎼⛪♿
(@elymusic1) reported
from
Histon, England
@VodafoneUK The key problem seems to be that, after 19 years with you, I cannot remember my PIN no. I know my "memorable word" but not PIN. I have spent time dialoguing with three of your team, two of whom promised a PAC code within 5-10 minutes and two days later I'm still waiting.
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
Why do you make it so difficult to speak to anyone @VodafoneUK ? Customer support line, digital assistant ….. nothing working
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Sarah Crick
(@SarahCrick_) reported
from
Wilburton, England
@VodafoneUK Now being passed to ANOTHER person and asked to explain the issues AGAIN
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Stephen Crocker
(@krokosh) reported
from
Cambridgeshire, England
Currently on a @DemonSupport ADSL contract and have heard nothing about this. @VodafoneUK seem to have cut off my broadband without warning and not told their tech support who say hundreds of users having same problem...
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Anita North
(@NittyNorth) reported
from
Cottenham, England
@VodafoneUK I think you need to contact @herdwick_gal who is still with you and in need of help with a problem rather than me - I’ve left Vodafone after over 15 years and gone to @ThreeUK
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Phil
(@philipe_phlop) reported
from
Soham, England
@VodafoneUK how is it possible to have to wait since February for my free Apple TV box & everytime I call I get promised a call back, and never hear anything? #fedup #CustomerService #stillwaiting
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cantab77
(@Cantabulous1) reported
from
Cambridgeshire, England
@VodafoneUK you put up the price, I asked to leave, you offered me a deal, I accepted, you now bill me at I agreed higher price. I’ve been on the live chat 45 mins with no resolution as yet.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Cooper
(@Chrislebrand) reported
@VodafoneUK terrible service from you recently. Been waiting three weeks for a NUC code to switch providers, and have been told to wait another 6-7 days. At this rate my PAC code will expire and I'll be tied into another month with you. Not good enough. 1/
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Danny 3.5%
(@Mildred_Miggins) reported
for anyone thinking of getting @VodafoneUK Broadband, don't, it's ******* awful.
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charliedaffarn
(@charliedaffarn) reported
@VodafoneUK I need help...I've been on a call for 3 hours today with the cancellation team awaiting confirmation my service has been cancelled, before the call was disconnected. I need someone to call me back ASAP.
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Chris Tucker
(@tck218) reported
@VodafoneUK thanks for turning my service off at 9am with no warning at all and it’s still off.
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Megan
(@megzhads) reported
@VodafoneUK waited all day for a no show engineer to come and fix our internet on Monday, and have called four times since to book a new appointment, every call has ended with a promise of an email with a new time, but received nothing, everytime. Please assist,this is ridiculous
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Andrew Barrett
(@andrewbarrett) reported
@VodafoneUK have had very poor customer service after my phone stopped working a few weeks after purchase. Cannot escalate because phone support is working from home and it's therefore 'not possible'. How can I get a replacement?
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Dale Roberts🏴🎗
(@dalerobers85) reported
@LeightonBaller @EE @VodafoneUK I’m on red24 plan 24gb for £27.30 a month it’s pretty good but don’t bother trying to phone them if u get a problem you’ll be in the phone for hours.
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50027
(@JedKendray) reported
@TheFreds @VodafoneUK Am on Vodafone, have been for yrs, not the best customer service to be honest, I preferred o2, much better, easier to understand their customer service people,
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Hanna Ibraheem
(@Hanna_Ibraheem) reported
@VodafoneUK I’m trying to get my PAC code. I’m being passed between teams in the app and have been on hold on the phone for hours. It seems like I’m purposely being kept waiting so that I can’t cancel? I got through a lot quicker when I wanted to upgrade.
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charliedaffarn
(@charliedaffarn) reported
@VodafoneUK DO NOT SIGN UP TO VODAFONE HOME BROADBAND. You will not be provided with a broadband service, and you will end up having to spend many hours on the phone to customer services, support tech teams, complaints teams etc, without any resolve. Disgraceful service.