Vodafone outages and service status in Reigate, England
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- Vodafone generated 0 outage signals in the last 24 hours around Reigate, including 0 direct reports.
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Problems in the last 24 hours in Reigate, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Reigate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Don Morgan (@donmorgan007) reported from Leatherhead, England@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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rob hallam (@hallam_rob) reported from Crawley, England@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Steve Alliston (@SteveAlliston) reported from Crawley, EnglandAnother hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandThe level of incompetence @VodafoneUK meets new lows each time I have the misfortune of dealing with them. One month after leaving my disabled daughter still cannot use her phone. Fix the problem
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.
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Rachel Addy (@ReaddyUK) reported from Croydon, England@VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.
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Victoria Isabel (@VBethencourtx) reported from Bromley, EnglandAbsolutely appalling customer service from @VodafoneUK I complained a month ago about additional funds being taken from my account and still no refund. Ridiculous and want my money back!!! #Vodafone
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Angus Irvine (@AngusIrvine1) reported from Ewhurst, EnglandOne month ago my daughter moved off @VodafoneUK due to disgraceful “service” she still cannot use her phone as you refuse to unlock it. Why?
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Matt Scammels (@Matbeluca) reported from Banstead, EnglandTrying to cancel my Pay Monthly Sim with @VodafoneUK after being told to do it online by their complaints team. There is NO option to cancel on the app, you have to call 191, but could have upgraded at the touch of a button. Now been 90 mins on hold. Next step @Ofcom.
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Millie Coulter (@MillieCoulter) reported from Banstead, England@VodafoneUK hey. We’ve just switched to a new provider of broadband, will you automatically stop our payments to you once that’s live or do we need to cancel our direct debit?
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Paul Dolan (@the_dolans) reported from Ashtead, England@vodafoneuk I need to transfer my Apple Watch account to a new watch can you help?
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soy como soy (@LittleDiablos) reported from Croydon, England@VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving
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Dan Barker (@DanPBarker) reported from Blindley Heath, England@VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?
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Steve Hill (@smkh777) reported from Rudgwick, England@VodafoneUK Thanks @VodafoneUK but as soon as i log in as existing customer you either get ‘buy as additional plan’ or upgrade with a new phone. I just want to replace my current contract with SIM only. It might not be what you want me to do but it’s my preference and can’t do #vodaphoneuk
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Dazzer (@dazzer2103) reported from Merton, EnglandI’m on hold to customer complaints @VodafoneUK and I am astounded by the rudeness of the agent I have just spoken too. I’m gobsmacked he spoke to me the way he did. If he was my member of staff he would be disciplined and dismissed.
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Steve Hill (@smkh777) reported from Rudgwick, EnglandHi @VodafoneUK sim only upgrade options not showing only phone upgrades. Technical problem your side? How do I resolve? #vodaphone #simonly
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nobby Knackerbag (@Schewiing) reported@Srooney67 @AJRAllModCons @VodafoneUK I've never checked mine in my entire life.
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RunningSloth (@Lescoleen67) reported@MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.
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Lengest (@Lengest1) reported@popcorn_amazing @AJRAllModCons @VodafoneUK We had a similar issue where they couldn't supply at our new address but wanted to charge an early exit fee. Had to email the CEO to resolve so hopefully works for you!
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Bobby D (@RobertG79908618) reported@popcorn_amazing @AJRAllModCons @VodafoneUK Yes when I had an issue over a £100 debt that was 10 years old i emailed this chap and they wrote it off. Its the only way
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Steve (@spacechimp1968) reported@AJRAllModCons @VodafoneUK Vodafone the worst company I've ever dealt with by a country mile.
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It's just Paul (@doingalrighty) reported@Srooney67 @AJRAllModCons @VodafoneUK Stick to football, Sean. You know **** all about that either but nobody cares
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Kris Webster (@webster_kris) reported@AJRAllModCons @VodafoneUK I have the same from @SkyUk saying I missed a payment when I pay direct debit and I’ve never missed a payment in my life!
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Sera (@Sarah234132) reported@VodafoneUK Please can you help me? 5th time I've asked.
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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Sam Bam (@ManSamBam) reported@MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.