Vodafone Outage Report in Reigate, Surrey, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent Vodafone outage reports came from the following cities: London, Croydon, Crawley, Beckenham, Bromley and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV |
Community Discussion
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Vodafone Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Hannah
(@_h_wisher) reported
from
London, England
Yo @VodafoneUK your customer services are appalling and you have charged my poor family extortionate amounts of money for services we weren’t informed we were using! #CustomerCare #WhatCustomerCare
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Paul Jones
(@Paul_Jones_1983) reported
from
Croydon, England
@VodafoneUK Im customer of 20 years. Ordered a new phone & awaiting confirmation for 3 days. Called customer services & given 2 options: 1. Call the store myself 2. Wait another 4 days & reorder, As the operative couldn’t send an email. You are a telecommunications company!
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
@jcampbell_05 @VodafoneUK For some reason I just went ‘yeah sure midnight green’ because it was the first option but holy shit I don’t care I just want my upgrade. But Vodafone sort of weirdly assumes you won’t be open to Any Other Option.
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Melissa F
(@Missa8696) reported
from
Merton, England
@VodafoneUK I've on 4 occasions rang your customer care to get my account sorted. I have had no contract sent to me, no username or pin for my account. Your system won't allow my email address to be updated as one of your employee entered it incorrectly. 5 weeks no resolution.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.
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zuhamy
(@zuhamy) reported
from
Merton, England
@Mr_Jimbob @VodafoneUK You are right. I saw it as an empty ‘thank you’. Like their service. I mean, he is happy to help me with my upgrade but he is not actually being helpful as he didn’t provide me a link to the available information nor a simple ‘thank you’ for your custom.
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Graeme
(@GraemeF55) reported
from
London, England
@VodafoneUK your customer service is appalling. So much for looking after your customers #awful
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Sophie Petzal
(@Sonic_Screwup) reported
from
London, England
Here’s where the intelligence of technology falls down. I suspect the phone is in stock but not in the colour I arbitrarily ordered. They’ve not said ‘hey, if you ask for the space whatever, we can give you that!’ so I’m just left wondering...@VodafoneUK
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KeplerNiko
(@keplerniko) reported
from
Merton, England
@VodafoneUK Wimbledon store not helpful with @VOXI_UK You sell the SIMs but tell me to go online to sort out any issues trying to activate the services that are part of taking out a contact. Really poor.
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on the phone for @VodafoneUK for 2 hours now! Not good enough. 😡
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adz
(@adamkeeler) reported
from
London, England
4 calls over the last 2 days from @VodafoneUK offering me broadband or iPads for more ££ getting annoying now as a Vodafone customer for 14yrs
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Martin Broadstock
(@DrBroadstock) reported
from
Croydon, England
@VodafoneUK help me! I've been on the phone for 5 hours to sort out my home broadband. and if I hear "we're really busy at the moment, sorry for the delay" one more time...
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Victoria Isabel
(@VBethencourtx) reported
from
Bromley, England
@VodafoneUK Not impressed at all awful customer service!! Complained over a month ago about additional money being taken from my account and still no refund. I want my money back!! #Vodafone
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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🦄
(@_EmsMarie) reported
from
London, England
@VodafoneUK I know that. The issue is that I’m not using my phone any differently to how I normally would and the data is just constantly dropping. I used to have at least 3-4gb left toward the end of the month and now I’m lucky if my 16gb lasts at all.
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rob hallam
(@hallam_rob) reported
from
Crawley, England
@VodafoneUK thanks for the crap service I’m getting from over the phone to in store in Crawley. No one wants to help. My phone has been faulty since returning from repair. Battery just goes at any point and first come back on. It’s still under warranty. Y can’t I just get a phone
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Claire Johnson
(@C4U_Claire) reported
from
London, England
Not in the best mood right now. Problem with my broadband connection and been holding on for @VodafoneUK for 2 hours now! Not good enough. 😡
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Matt Fisher
(@mattfishr66) reported
from
Merton, England
@VodafoneUK well I can’t say how disappointed and disgusted I am with your customer care. Basically called me a liar. I urge all my nhs colleagues to get away from them
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rob hallam
(@hallam_rob) reported
from
Crawley, England
@VodafoneUK finally someone who helped at last. Thnk you salah. (No not mo.). 3 weeks. Is no good. Even the twitter lady didn’t even sort it just worried about bad publicity. #shameful
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Erl
(@SarahErl) reported
@VodafoneUK dealing with yourselves is the most infuriating thing I have done in a long time... 5 engineers who were supposedly going to fix things, an estimated 7 hours on the phone with people somewhere around the world with a terrible VPN and 10 days + without broadband
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Dave Kirby
(@Dave_Kirby_) reported
@VodafoneUK 16th Feb I requested a NUC, this was closed as the IMEI I was told was wrong, but it wasn't. I started a chat (ref 765999188094163848) with support on the 22nd who submitted a new request and told me it will be fixed in 72 hours, 10 days later I am still waiting
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Roks-Ann Roschana
(@RoksAnnRoschana) reported
@VodafoneUK Not unless you can give me back the HOURS of time wasted on the phone to your awful cust service team trying to solve a simple problem, that reduced me to tears in the end. That, and offer me a goodwill discount or refund for this month. As a long standing customer I'm fuming.
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John Kent
(@kentishman) reported
Hi @VodafoneUK since I joined VF a few weeks ago, if I send an SMS the recipient gets it 4 times. Very annoying Have reset network settings, restarted the phone... no change. Pls can you advise?
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Privacy Matters
(@PrivacyMatters) reported
Dear @VodafoneUK you sneaky so and sos .. you've been charging me £1 a month for Vodafone Securenet on one of my mobiles. .. I did NOT request that service ... hmmmm ... I'll be asking for a refund
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Rob Walsh
(@AgeingRW) reported
@VodafoneUK Thanks but I'm in the process of leaving you due to a continual in ability to resolve issues over many months. I've no reason to believe you would fix it this time as you haven't the other dozen or so occasions.
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Privacy Matters
(@PrivacyMatters) reported
@VodafoneUK I have 3 mobiles with Vodafone. I previously asked that Vodafone remove Securenet and refund any monies taken. I never OPTED IN to secure net. What Vodafone is doing is sneaky and underhand to say the least ...
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TOPSLEEVE
(@TopSleeve) reported
@VodafoneUK please sort out the current network problem.... No internet 😾
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Helen Kirby
(@helz217) reported
@VodafoneUK Your 4G has been down in EX5/EX14 for two days now. Nothing on website to say there are problems,I’m not the only one experiencing these issues. Any idea when this will be sorted please? It’s making WFH impossible, my boss is asking for proof which I can’t give them!
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Stuart
(@s_t_u_e_y) reported
@VodafoneUK I really suggest you re-read my original tweet. It clearly states Gigafast so why would you direct me to a mobile number porting service? Yet more incompetence and no apology for the terrible service I have had after being a customer for 1.5 hours!!