Vodafone

Vodafone Outage Report in Reigate, Surrey, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Reigate, Surrey, England 10/19/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent Vodafone outage reports came from the following cities: London, Croydon, Bromley, Walton-on-Thames, Mitcham and Crawley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK I have messaged you. Currently not impressed with the service so far, but happy for you to prove me wrong.

  • SteveAlliston Steve Alliston (@SteveAlliston) reported from Crawley, England

    Another hour, only to be told the previous advisors must have been lying to me. What is going on with your customer service @VodafoneUK Still no broadband. I've cancelled my dd and I'm leaving.

  • Leepearce23774 Lee (@Leepearce23774) reported from West Molesey, England

    @VodafoneUK why is your customer service so poor ? I’ve tried to get info on my account and I’ve had no help ! Please help before I cancel my corporate account 😡

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK You are clearly having problems with fulfilling orders. Can you give more insight into why orders are delayed, when it will be resolved and when will orders be dispatched. Current responses really aren’t good enough. Saying asap means nothing.

  • ReaddyUK Rachel Addy (@ReaddyUK) reported from Croydon, England

    @VodafoneUK Totally shocked that a communication company like @VodafoneUK can't communicate enough to sort out a new service! Guess they have too many customers already.

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    What a shocker, more problems with my @VodafoneUK broadband. 🙄🙄

  • MAGIC72 MAGIC3CPFC🦅❤️💙 (@MAGIC72) reported from Crawley, England

    @VodafoneUK Happy to enter thank you as long as I don’t have to have Vodafone as my network. I have my reasons after being a loyal customer of 15+ years.

  • JonOlias1981 JON white hart LANE (@JonOlias1981) reported from Edenbridge, England

    @VodafoneUK have zero customer loyalty or care, 18 years as a customer, and after going round the houses on their phone lines trying to upgrade,I now think it’s time to look elsewhere.

  • Phil_Swallow 🇺🇦 Phil Swallow 🦅 (@Phil_Swallow) reported from Whyteleafe, England

    @VodafoneUK @MonsieurCacahu1 The app is not working for me. “Retry” message constantly

  • ElshadKarbasi Elshad 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇸🇪🇪🇺 (@ElshadKarbasi) reported from Croydon, England

    @IKEAUK @VodafoneUK absolutely awful reception in your Croydon store. Not able to use data at all.

  • davidcooke11 David Cooke (@davidcooke11) reported from Edenbridge, England

    @whatstusaying @VodafoneUK Cause the service is appalling

  • jccurtis1 Joe Curtis (@jccurtis1) reported from Merton, England

    @VodafoneUK I spent more than hour on your chat service trying to stop you delivering a phone to an old address that I DID NOT enter when upgrading, was told it was changed and you STILL try to deliver to the old address. What is wrong with your customer service?

  • DanielSSmith DanielSSmith FRSA💙 (@DanielSSmith) reported from London, England

    @VodafoneUK clearly you have a problem with delivering orders at the moment. Only response I get is to check something that has said it's not dispatched for the last week. Am I better cancelling and going elsewhere? I've got my pac code.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneGroup @VodafoneUK so 40 minutes on hold to cancel contract as I am not satisfied as to service Vodafone provides. I think the call wait time vindicates my reasons.

  • law_Salter Lawrance S (@law_Salter) reported from Bromley, England

    @VodafoneUK what js wrong with your internet tonight?? I am sick to death of your poor service quility in the BR5 post code area.

  • SteveAlliston Steve Alliston (@SteveAlliston) reported from Crawley, England

    @VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @VodafoneUK @vodafoneuknews So I have had major problems with Vodafone and now my son on seperate issues. Son not received the compensation due. Customer services is not delivering. Is Shelley Malton aware of the failings in customer service?

  • LittleDiablos soy como soy (@LittleDiablos) reported from Croydon, England

    @VodafoneUK you lot are a joke of a company!!! Been on the phone for about 30mins 3 times today trying to speak to someone about my data coz it run out, what you muppets do? Sent me a link that needs data to get into?!! I mean WTF??! I got 4 lines with you lot… deffo leaving

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Bromley, England

    Trying to speak to customer service @VodafoneUK is hard work! I’m so frustrated!!! Reporting a smashed iPhone screen and the stupid voice wants to send me a link to trouble shoot the thing! It’s a smashed screen ffs!!!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • oliviasbreasts 💕 (@oliviasbreasts) reported

    @VodafoneUK Vodafone are supposed to be arriving to mine to set up broadband tomorrow however DPD have not delivered the necessary items. I called you & asked for this to be arranged a couple days ago & was told I would receive new tracking details but I haven’t! Can I have help?

  • JohnBri15996997 John Brindle (@JohnBri15996997) reported

    @julesserkin @VodafoneUK I got the same from Vodafone a few days ago for my broadband account. I put in a complaint with the ultimatum of: cancel the increase or lose a customer. Still awaiting response but we know what will happen.

  • jaco45er Jaco45er (@jaco45er) reported

    Credit where credit is due, after finally getting through to talk to someone @VodafoneUK they were very helpful and sorted out the issue. Thank you 🙏 #Vodafone

  • DooHopper Jonathan Hopper (@DooHopper) reported

    @nickthesurfer @VodafoneUK @Ofcom Trouble is every provider is upping their providers so not much value anywhere

  • nickfthilton Nick Hilton (@nickfthilton) reported

    @vodafoneuk please advise on how I can speak to a customer service rep? Have spent the last hour trying to get through the automated system and keep getting disconnected.

  • Ketocrypto69 Jrock (@Ketocrypto69) reported

    Yet again service is down Yet again an engineer has had to visit and now you think you can increase my charges? @VodafoneUK

  • dee1602 Dee (@dee1602) reported

    @VodafoneUK I am being treated like an idiot by TOBi chat - not a good first impression - should have stayed with BT

  • LauraCharlotteV Laura Vyas (@LauraCharlotteV) reported

    Been with @VodafoneUK for one month and have honestly never had worse service, absolutely awful, they’ve made numerous mistakes in our one month and are now charging us a higher rate after one month even though our terms state it increases yearly. It’s a joke. Don’t use Vodafone.

  • ClairePage00 Claire Isabel (@ClairePage00) reported

    @VodafoneUK you owe me £232 and have done for circa 2 months now. I have spent literally hours on the phone to customer services representatives, being passed from pillar to post on several different occasions, and have been assured I will be refunded in 3-5 days and… nothing!

  • Barnchik Barnchik 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Barnchik) reported

    @VodafoneUK This number appears to be for the Complaints department not Customer Relations/Advocacy Team. Are they all one Department? I will contact CISAS today for help with this and include the Comms Ombudsman (I ran out of time y'day).