Vodafone outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent Vodafone outage reports came from the following cities: Henlow, and St Albans.

City	Problem Type	Report Time
Henlow	Internet	4 days ago
St Albans	Internet	1 month ago
Luton	Wi-fi	2 months ago
Hemel Hempstead	Internet	2 months ago
Stevenage	Total Blackout	3 months ago
Luton	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Gareth Tranter (@GarethTranter2) reported 37 seconds ago from Biggleswade, England

  @VodafoneUK Thanks Sadie. Didn’t mention that my landline isn’t working either, hasn’t done since it was installed!! I don’t use it, so it hasn’t been a problem, but it’s another thing that isn’t working. 😵‍💫 I’ll DM.

• 
  Craig (@Jagercraig) reported 4 minutes ago from Shefford, England

  @VodafoneUK your account transfer team are awful! I’m fed up with being told different things by different people!

• 
  Matt (@corder_matt) reported 16 minutes ago from Ampthill, England

  @VodafoneUK absolutely shocking customer service tonight... 45 mins in a queue to then be told sorry can't actually help as we are doing a system upgrade call this number,sorry no one is available right now. broadband service that needs 50p adding to a meter every 5 mins to work

• 
  𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported 17 minutes ago from Welwyn Garden City, England

  Hey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.

• 
  Craig (@Jagercraig) reported 18 minutes ago from Shefford, England

  @VodafoneUK The person I’m talking to on your chat can’t understand my problem

• 
  Jennifer Stirrup #MBA Next up: #AI #Healthcare (@jenstirrup) reported 22 minutes ago from Hemel Hempstead, England

  @VodafoneUK The phones screen is unusable so I can’t do that from the phone. I’ve waited an hour in your store and handed the phone in for repair. I hope you’ll send it back to @SamsungUK and reconsider when you sell it in future. It’s four months old and I didn’t damage the phone. #ZFlip

• 
  James Gosling (@JimboGosling) reported 26 minutes ago from Luton, England

  @VodafoneUK I understand you’re busy. But I’ve now been waiting for nearly 2hours for someone to respond.I’ve no internet Connection all morning.Vodafone is shockingly bad.

• 
  Stephanie Wheatley (@Steph_Wheatley) reported 31 minutes ago from St Albans, England

  @VodafoneUK Still not sorted Stephen. @VodafoneUK at this rate are going to loose a customer who has been with them for nearly 20 years. I don’t understand the problem #vodafone #lackofcustomerservices

• 
  Sam Harper (@sjharper_uk) reported 34 minutes ago from Berkhamsted, England

  @VodafoneUK hi, I’ve been without data for 48hrs now despite full signal and doing all resets advised. I dm’d 24 hours ago. Nothing. Please sort it out.

• 
  Alan Bellingham (@bellinghman) reported 35 minutes ago from Letchworth Garden City, England

  Jesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)

• 
  𝙽𝚒𝚔𝚔𝚒 ♪ (@NikkiLewis) reported 36 minutes ago from Welwyn Garden City, England

  @VodafoneUK I think your broadband department are trying to call me about a request for a social tariff. I’ve missed two calls, but I have a disability using the phone - what can we do to solve this? I’d appreciate your help please. Thanks 🙏🏼

• 
  Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported 40 minutes ago from St Albans, England

  Anyone else on @VodafoneUK and seem to have slow 4G connection today?

• 
  Michael Madhan Mohammed (@MikeMadhanMohmd) reported 41 minutes ago from Stevenage District, England

  @YouTube premium membership provides with an exclusive @VodafoneUK contract (which is more ££ then other contracts) is not working for more than a WEEK. After pingpong with repective customer services, they still don't know what the issue and only response is UNDER INVESTIGATION.

• 
  Rich (@Shires_Rich) reported 43 minutes ago from Biggleswade, England

  @VodafoneUK actually telling us that we should only use the 5GHz WiFi for devices 'close to the router' to solve the insane problems we've had lately. If it wasn't so frustrating the joke would be hilarious. But it is and so it's not. But we must wait 24hrs to prove this insanity

• 
  YmanuelR (@Ymanuel_R) reported 44 minutes ago from Luton, England

  @VodafoneUK since basically using your support webchat and call 3 times doesn't help can I get a feedback on my issues with my broadband? 130ms of latency and drops in connection via ethernet cable... Your team was supposed to contact me after reporting the issue no call 🤬

• 
  Alex Abbott (@AlexAb19) reported 50 minutes ago from Welwyn Garden City, England

  Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.

• 
  Gareth Tranter (@GarethTranter2) reported 51 minutes ago from Biggleswade, England

  @VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.

• 
  Paul Clarke (@Clarko2000) reported 53 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  AJ 💋 (@AmieJo_Buckland) reported 54 minutes ago from Biggleswade, England

  @VodafoneUK I’ve been with a lot of networks over the last 10 years but Vodafone smashes them all out of the water! Brilliant customer service, always offering me the best of everything and never asking for anymore money!

• 
  Tim Sims (@TimSims13) reported 57 minutes ago from Hitchin, England

  @VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carol Hibbert (@carolhibbert51) reported 5 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

• 
  Fortune Imports (@MrMBajaj) reported 9 minutes ago

  @VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.

• 
  bryony (@bryonycdc) reported 13 minutes ago

  avoid @VodafoneUK like the plague - i cancelled my broadband with them as i wasa moving, and they have set up the new person in my old house’s account under MY details and are billing ME for their usage. what the everloving ****.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 16 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  F. (@_ifez) reported 19 minutes ago

  @VodafoneUK your customer service has gone ****.

• 
  Stephen Noakes (@Slimo80) reported 23 minutes ago

  @VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?

• 
  Mr. Alam (@Zain__Cheema) reported 23 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  James R (@Jamesreaney92) reported 27 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  Yoganandu Pottam (@yoganandu) reported 28 minutes ago

  Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

• 
  Graham Wharton (@Graham_Wharton) reported 29 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.