Vodafone outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent Vodafone outage reports came from the following cities: Luton, Hemel Hempstead, Stevenage, Maulden, and St Albans.

City	Problem Type	Report Time
Luton	Wi-fi	5 days ago
Hemel Hempstead	Internet	13 days ago
Stevenage	Total Blackout	23 days ago
Luton	Internet	1 month ago
Maulden	Phone	1 month ago
Luton	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Craig (@Jagercraig) reported 6 minutes ago from Shefford, England

  @VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing

• 
  JR (@JR1986) reported 13 minutes ago from Welwyn Garden City, England

  @VodafoneUK Unbelievably bad service from your assistants on chat.

• 
  Susan Heaton Wright (@superstarcomms) reported 15 minutes ago from Welwyn Garden City, England

  @VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!

• 
  Mike 🧨 (@MikeKilby) reported 17 minutes ago from Luton, England

  @theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error

• 
  Angela 💫 (@PrimaryxTeacher) reported 19 minutes ago from Dunstable, England

  @VodafoneUK I have to go to work, I don’t have time to do this. I gave all the information yesterday on the crap chat system. I will send you my account details .

• 
  Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported 19 minutes ago from St Albans, England

  Anyone else on @VodafoneUK and seem to have slow 4G connection today?

• 
  Tim Sims (@TimSims13) reported 23 minutes ago from Hitchin, England

  @VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!

• 
  Robert Beahan (@bobster76) reported 33 minutes ago from Hertfordshire, England

  Shocking customer service from @VodafoneUK 👎🏻👎🏻👎🏻

• 
  Gareth Tranter (@GarethTranter2) reported 39 minutes ago from Biggleswade, England

  @VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.

• 
  Danny Smith (@dapperdan75) reported 42 minutes ago from St Albans, England

  1/ Fed up with poor service from @VodafoneUK broadband so decided to switch to @Onestream_UK as they’re cheaper & I read good things. Switch date is tomorrow & I realised earlier my router hadn’t arrived. Tried to phone, to be told by their phone system they don’t answer calls

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 42 minutes ago from Hemel Hempstead, England

  @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

• 
  Paul Clarke (@Clarko2000) reported 44 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  Angela 💫 (@PrimaryxTeacher) reported 45 minutes ago from Dunstable, England

  @VodafoneUK Yes I have and they couldn’t help me, I have to call back Monday. I don’t understand why you can’t contact the store yourselves and get this resolved .

• 
  Steven Bryant🥟 (@pasty_muncher) reported 46 minutes ago from Arlesey, England

  @VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?

• 
  MYЯӨП BΛЯƬᄂΣƬƬ 🏳️‍🌈🎮🇬🇧 (@OnlyMyron) reported 46 minutes ago from Stevenage District, England

  @VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.

• 
  Jake Swift (@Jakeswift1) reported 47 minutes ago from Silsoe, England

  @VodafoneUK I have rang you on 4 separate ocassions now as you owe me a refund of £486. Every time someone assured me I will get a refund within 3 working days, this was a month ago and still no refund! I’ve logged a formal complaint with OFCOM and the FCA! EE here I come

• 
  Robert Beahan (@bobster76) reported 49 minutes ago from Hertfordshire, England

  @raining_bows @VodafoneUK Same here! Such a bad service.

• 
  Stuart Dunlop 💙 (@sdunlop) reported 53 minutes ago from Hitchin, England

  @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

• 
  Gareth Tranter (@GarethTranter2) reported 54 minutes ago from Biggleswade, England

  @VodafoneUK Thanks Sadie. Didn’t mention that my landline isn’t working either, hasn’t done since it was installed!! I don’t use it, so it hasn’t been a problem, but it’s another thing that isn’t working. 😵‍💫 I’ll DM.

• 
  Matt (@corder_matt) reported 57 minutes ago from Ampthill, England

  @VodafoneUK absolutely shocking customer service tonight... 45 mins in a queue to then be told sorry can't actually help as we are doing a system upgrade call this number,sorry no one is available right now. broadband service that needs 50p adding to a meter every 5 mins to work

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arsenal_No.10 (@AFC_Gooner10) reported 3 minutes ago

  My father passes away on 7th Jan. We inform @VodafoneUK on 14th Jan. It’s now 2 months on. His number still hasn’t been transferred over to my mother. Stupidly we decided to take out broadband with Vodafone too. Installed on 6th March. Still not connected. Shocking service.

• 
  John Gly (@chuxjohn) reported 4 minutes ago

  @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

• 
  roonie b (@karoonieb) reported 5 minutes ago

  @VodafoneUK hey Vodafone, no wifi for 24 hours now, was told it was a City Fibre issue that would be fixed by 10pm last night but its still out, and today I cant get through to any agents via the chat function on the website.... I need an update please

• 
  Lisa Wilson (@nuttytart1983) reported 7 minutes ago

  @VodafoneUK it’s a pain in the but when you have to get your network updates from others on different networks due to a mast in the area being down!!!!

• 
  Jack (@Blessedwickett) reported 7 minutes ago

  @VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay £22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.

• 
  Eva Annamarie Offord (@eva_offord) reported 11 minutes ago

  @VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 16 minutes ago

  I truly give up with @SMARTYMobileUK @ThreeUK @VodafoneUK our phone signal has been degrading for over twelve months it’s been reported just shows the extent of greed within these companies!! This is today’s results WiFi and 4g nothing no signal at all #dontwaistmoney3smarty

• 
  James (@jimbles1967) reported 18 minutes ago

  @VodafoneUK My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.

• 
  Darryl (Dazzle) Brace (@DazzleB007) reported 19 minutes ago

  Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

• 
  samantha mitchell (@cleopatra2k) reported 20 minutes ago

  Help! I need away from @VodafoneUK zero customer loyalty rewards - prices go up and up while benefits get removed- I have had mine and both kids phone and broadband with these guys for years- shockingly rubbish service #mobilephone #network