Vodafone outages and service status in Preston, England
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- Vodafone generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
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Problems in the last 24 hours in Preston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Jake Swift (@Jakeswift1) reported from Silsoe, England@VodafoneUK I have rang you on 4 separate ocassions now as you owe me a refund of £486. Every time someone assured me I will get a refund within 3 working days, this was a month ago and still no refund! I’ve logged a formal complaint with OFCOM and the FCA! EE here I come
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𝙽𝚒𝚔𝚔𝚒 ♪ (@NikkiLewis) reported from Welwyn Garden City, England@VodafoneUK I think your broadband department are trying to call me about a request for a social tariff. I’ve missed two calls, but I have a disability using the phone - what can we do to solve this? I’d appreciate your help please. Thanks 🙏🏼
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Rich (@Shires_Rich) reported from Biggleswade, England@VodafoneUK actually telling us that we should only use the 5GHz WiFi for devices 'close to the router' to solve the insane problems we've had lately. If it wasn't so frustrating the joke would be hilarious. But it is and so it's not. But we must wait 24hrs to prove this insanity
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🎁🎁🎁🎁🎁 (@loz_dann) reported from Hemel Hempstead, England@VodafoneUK sort out your network as it is rubbish today constantly dropping #poornetwork
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Danny Smith (@dapperdan75) reported from St Albans, England1/ Fed up with poor service from @VodafoneUK broadband so decided to switch to @Onestream_UK as they’re cheaper & I read good things. Switch date is tomorrow & I realised earlier my router hadn’t arrived. Tried to phone, to be told by their phone system they don’t answer calls
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@VodafoneUK I have to go to work, I don’t have time to do this. I gave all the information yesterday on the crap chat system. I will send you my account details .
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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James Gosling (@JimboGosling) reported from Luton, England@VodafoneUK my internet has been off all morning.Been having problems a lot.Still waiting for a reply to my messages since yesterday!
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JR (@JR1986) reported from Welwyn Garden City, England@VodafoneUK Unbelievably bad service from your assistants on chat.
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MYЯӨП BΛЯƬᄂΣƬƬ 🏳️🌈🎮🇬🇧 (@OnlyMyron) reported from Stevenage District, England@VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.
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Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England@nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them
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Tim Sims (@TimSims13) reported from Hitchin, England@VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!
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Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England@VodafoneUK I have spoken to Vodafone first and they have asked me to contact YouTube, later Vodafone also gave the same response. "the issue is under investigation".
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Craig (@Jagercraig) reported from Shefford, England@VodafoneUK your account transfer team are awful! I’m fed up with being told different things by different people!
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@VodafoneUK Yes I have and they couldn’t help me, I have to call back Monday. I don’t understand why you can’t contact the store yourselves and get this resolved .
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@VodafoneUK I am not happy with your service at all, I’m being charged £96 for a trade in phone that I traded in and you can’t find. I handed it into the the store. Been on chat for an hour and half and issue still not resolved.
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Stephanie Wheatley (@Steph_Wheatley) reported from St Albans, England@VodafoneUK Still not sorted Stephen. @VodafoneUK at this rate are going to loose a customer who has been with them for nearly 20 years. I don’t understand the problem #vodafone #lackofcustomerservices
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Sen Monro (@Senar1) reported from Stevenage District, England@VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Billy©️ (@TheGrandfatherX) reportedBritain is now a country where you only get the option & marketing to pay less but for a lesser service. There are literally no bargains to be had. It’s a country where the only growth is by charging you more for everything. @VodafoneUK is just one classic example of this.
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Amy Darcy (@darc69730) reportedIn Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬
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Alan Handyman (@AlanHandyman4u) reportedVodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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jomamp82 (@jomamp82) reported@SimonDanczuk @VodafoneUK Fully support this
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Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported@Iromg @VodafoneUK If you really want to know what it's like to be screwed on mobile phone tariffs, you should be a PAYG customer like me. cc. @Jasmineeec6
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Jam (@Jammy595) reported@VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!
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Liz Berry (@Berryliz8) reportedIn desperation @VodafoneUK…. Can you tell me if your Torquay branch is due to be open on Bank Holiday Monday 31st August? Unable to get the correct information from your website or telephoning your customer services 😕
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Colin Howard (@ColinHoward13) reported@Iromg @VodafoneUK I think it was November 2025 when you made your final mistake on Talk Radio wasn’t it, Mike? We all make errors in our lives but companies that try to help people in dire situations should not, in my opinion, be vilified.
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Ian Robinson (@Ramasesuk) reported@VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?