Vodafone outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent Vodafone outage reports came from the following cities: St Albans, Luton, Hemel Hempstead, and Stevenage.

City	Problem Type	Report Time
St Albans	Internet	10 days ago
Luton	Wi-fi	1 month ago
Hemel Hempstead	Internet	1 month ago
Stevenage	Total Blackout	2 months ago
Luton	Internet	2 months ago
Maulden	Phone	2 months ago

Community Discussion

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Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Craig (@Jagercraig) reported 5 minutes ago from Shefford, England

  @VodafoneUK how can I stop receiving emails off you? Sincerely, a pissed of current customer.

• 
  Sam Harper (@sjharper_uk) reported 9 minutes ago from Berkhamsted, England

  @VodafoneUK hi, I’ve been without data for 48hrs now despite full signal and doing all resets advised. I dm’d 24 hours ago. Nothing. Please sort it out.

• 
  MYЯӨП BΛЯƬᄂΣƬƬ 🏳️‍🌈🎮🇬🇧 (@OnlyMyron) reported 12 minutes ago from Stevenage District, England

  @VodafoneUK are there connection issues in the Herts area. Literally nothing and I've resetter, pressed the Reconnection button on the broadband connectivity screen.

• 
  Matt (@corder_matt) reported 17 minutes ago from Ampthill, England

  @VodafoneUK absolutely shocking customer service tonight... 45 mins in a queue to then be told sorry can't actually help as we are doing a system upgrade call this number,sorry no one is available right now. broadband service that needs 50p adding to a meter every 5 mins to work

• 
  Gareth Tranter (@GarethTranter2) reported 18 minutes ago from Biggleswade, England

  @VodafoneUK Thanks Sadie. Didn’t mention that my landline isn’t working either, hasn’t done since it was installed!! I don’t use it, so it hasn’t been a problem, but it’s another thing that isn’t working. 😵‍💫 I’ll DM.

• 
  Jennifer Stirrup #MBA Next up: #AI #Healthcare (@jenstirrup) reported 19 minutes ago from Hemel Hempstead, England

  @VodafoneUK The phones screen is unusable so I can’t do that from the phone. I’ve waited an hour in your store and handed the phone in for repair. I hope you’ll send it back to @SamsungUK and reconsider when you sell it in future. It’s four months old and I didn’t damage the phone. #ZFlip

• 
  Alan Bellingham (@bellinghman) reported 20 minutes ago from Letchworth Garden City, England

  Jesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)

• 
  James Hacon (@jameshacon) reported 26 minutes ago from Toddington, England

  @Y2StuBFC @VodafoneUK Having same problem all afternoon on @ThreeUK

• 
  Jake Swift (@Jakeswift1) reported 28 minutes ago from Silsoe, England

  @VodafoneUK I have rang you on 4 separate ocassions now as you owe me a refund of £486. Every time someone assured me I will get a refund within 3 working days, this was a month ago and still no refund! I’ve logged a formal complaint with OFCOM and the FCA! EE here I come

• 
  Angela 💫 (@PrimaryxTeacher) reported 35 minutes ago from Dunstable, England

  @VodafoneUK Yes I have and they couldn’t help me, I have to call back Monday. I don’t understand why you can’t contact the store yourselves and get this resolved .

• 
  𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported 35 minutes ago from Welwyn Garden City, England

  Hey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.

• 
  Craig (@Jagercraig) reported 37 minutes ago from Shefford, England

  @VodafoneUK your account transfer team are awful! I’m fed up with being told different things by different people!

• 
  Craig (@Jagercraig) reported 39 minutes ago from Shefford, England

  @VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing

• 
  Robert Beahan (@bobster76) reported 41 minutes ago from Hertfordshire, England

  @raining_bows @VodafoneUK Same here! Such a bad service.

• 
  Paul Clarke (@Clarko2000) reported 45 minutes ago from Welwyn, England

  If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

• 
  Tim Sims (@TimSims13) reported 48 minutes ago from Hitchin, England

  @VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!

• 
  Abhinav Sejpal (@AbhinavSejpal) reported 48 minutes ago from Hatfield, England

  Hey @VodafoneUK is there any issue with broadband service today? It seems not acting up to the mark.

• 
  Rich (@Shires_Rich) reported 51 minutes ago from Biggleswade, England

  @VodafoneUK actually telling us that we should only use the 5GHz WiFi for devices 'close to the router' to solve the insane problems we've had lately. If it wasn't so frustrating the joke would be hilarious. But it is and so it's not. But we must wait 24hrs to prove this insanity

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 54 minutes ago from Hemel Hempstead, England

  @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

• 
  Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported 55 minutes ago from St Albans, England

  Anyone else on @VodafoneUK and seem to have slow 4G connection today?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 5 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Gav (@gav_hadden) reported 5 minutes ago

  Diabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now

• 
  Justin Arnold (@justin_arnold) reported 7 minutes ago

  After 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.

• 
  Scott Padgett (@P17DGE) reported 12 minutes ago

  Does any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !

• 
  Karl Austin (@KarlAustin) reported 13 minutes ago

  What is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!

• 
  Mark Connolly (@macon1375) reported 15 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  Navierstokes (@Navierstokes69) reported 15 minutes ago

  @VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.

• 
  danielle (@DaniB_x) reported 15 minutes ago

  @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.

• 
  xOMC2 (@xOM_C2) reported 16 minutes ago

  Why is the @VodafoneUK E/4G/5G phone signal across the UK so bad, especially when you’re on a train!!

• 
  Nina Moir (@neenooor) reported 20 minutes ago

  @VodafoneUK how can there be next to no reception on trains from sw20 to Waterloo.? On sw20 no reception on any network. It says full coverage , but you can’t do anything. How is it possible in this day and age ?