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Vodafone Outage Report in Preston, Hertfordshire, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Vodafone

Vodafone is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Preston, England

The most recent Vodafone outage reports came from the following cities: Hemel Hempstead, Stevenage, Luton, Maulden, St Albans, and Stotfold.

CityProblem TypeReport Time
Hemel Hempstead Internet 6 days ago
Stevenage Total Blackout 17 days ago
Luton Internet 26 days ago
Maulden Phone 28 days ago
Luton Wi-fi 1 month ago
St Albans Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • smith_cameron19
    Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported from St Albans, England

    Anyone else on @VodafoneUK and seem to have slow 4G connection today?

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.

  • loz_dann
    🎁🎁🎁🎁🎁 (@loz_dann) reported from Hemel Hempstead, England

    @VodafoneUK sort out your network as it is rubbish today constantly dropping #poornetwork

  • Jagercraig
    Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing

  • Jagercraig
    Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK how can I stop receiving emails off you? Sincerely, a pissed of current customer.

  • AbhinavSejpal
    Abhinav Sejpal (@AbhinavSejpal) reported from Hatfield, England

    Hey @VodafoneUK is there any issue with broadband service today? It seems not acting up to the mark.

  • MikeMadhanMohmd
    Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England

    @YouTube premium membership provides with an exclusive @VodafoneUK contract (which is more ££ then other contracts) is not working for more than a WEEK. After pingpong with repective customer services, they still don't know what the issue and only response is UNDER INVESTIGATION.

  • sdunlop
    Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England

    @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

  • Ymanuel_R
    YmanuelR (@Ymanuel_R) reported from Luton, England

    @VodafoneUK since basically using your support webchat and call 3 times doesn't help can I get a feedback on my issues with my broadband? 130ms of latency and drops in connection via ethernet cable... Your team was supposed to contact me after reporting the issue no call 🤬

  • MikeMadhanMohmd
    Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England

    @VodafoneUK I have spoken to Vodafone first and they have asked me to contact YouTube, later Vodafone also gave the same response. "the issue is under investigation".

  • pierced_rose
    Emmie (@pierced_rose) reported from Ware, England

    @VodafoneUK Can you sort out your app and online accounts? Both myself and my Husband upgraded a couple of weeks ago and now we can't see our data usage. Keep getting fobbed off by customer support. They don't appear to understand the issue...

  • EnriqueGuadiz
    Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

  • BennyUrban
    BennyUrban™ (@BennyUrban) reported from Luton, England

    @Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @VodafoneUK Yes I have and they couldn’t help me, I have to call back Monday. I don’t understand why you can’t contact the store yourselves and get this resolved .

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @VodafoneUK I am not happy with your service at all, I’m being charged £96 for a trade in phone that I traded in and you can’t find. I handed it into the the store. Been on chat for an hour and half and issue still not resolved.

  • AlexAb19
    Alex Abbott (@AlexAb19) reported from Welwyn Garden City, England

    Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.

  • Shires_Rich
    Rich (@Shires_Rich) reported from Biggleswade, England

    @VodafoneUK actually telling us that we should only use the 5GHz WiFi for devices 'close to the router' to solve the insane problems we've had lately. If it wasn't so frustrating the joke would be hilarious. But it is and so it's not. But we must wait 24hrs to prove this insanity

  • pasty_muncher
    Steven Bryant🥟 (@pasty_muncher) reported from Arlesey, England

    @VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?

  • GarethTranter2
    Gareth Tranter (@GarethTranter2) reported from Biggleswade, England

    @VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?

  • corder_matt
    Matt (@corder_matt) reported from Ampthill, England

    @VodafoneUK absolutely shocking customer service tonight... 45 mins in a queue to then be told sorry can't actually help as we are doing a system upgrade call this number,sorry no one is available right now. broadband service that needs 50p adding to a meter every 5 mins to work

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SibirSong
    SibirSong (@SibirSong) reported

    @VodafoneUK day 2 of being on the phone. Good news is you have finally decided a) I’m a customer b) you SHOULD be providing me with internet. Bad news, I’m having to tell your employeesyour own compensation policy so i don’t end up paying to get out of this **** show 🤡

  • HalfabeeLees
    🐝 (@HalfabeeLees) reported

    @VodafoneUK you service has been horrendous for the last 48hrs, please sort it out 😫 postcode dt6.

  • AlistairWilson9
    Alistair Wilson (@AlistairWilson9) reported

    A 🧵about the problems of dealing with @VodafoneUK when things go wrong. Recently my wife’s 93 yo aunt decided to upgrade from a very old PAYG mobile to a shiny new contract iPhone. It arrived last Friday (27/1) & we helped her install the new SIM & initiated the transfer

  • WhitcombeTweets
    Michael W (@WhitcombeTweets) reported

    .@VodafoneUK not sure why your complaints number is going through to technical support, but its adding to the complaint. Also however the calls are being routed to the call center is causing echo and breaks in the call which is very frustrating.

  • gotun2003
    Gbola Otun (@gotun2003) reported

    @VodafoneUK Wish your home broadband works like your phone network. You've left me without broadband since 31st January and told me each day the matter has been resolved and it'll be working in a couple of hours. Won't answer the phone and your bot is pathetic . Get your act together.

  • bakedcamembert
    bakedcamembert (@bakedcamembert) reported

    @VodafoneUK I used your chat facility via the app and was directed twice to the right department / specialist to try and take out a contract. So basically what you’re saying is customer service cannot be bothered to call to explain something to a customer. I see…

  • mrblacl786
    hello (@mrblacl786) reported

    @VodafoneUK very bad customer service from your technical team they hanged up the call on me and lied!

  • StillMartyn
    Martyn Still (@StillMartyn) reported

    @VodafoneUK just gave a zero score for this feedback…. Couldn’t help me with my son going to Australia for a year whilst still having to pay his monthly data plan. Very disappointed and unhappy. Could have paused the contract but no!!!

  • bhupsbanga
    Bhupz (@bhupsbanga) reported

    @VodafoneUK so I made a complaint about having my fibre broadband order cancelled. Then being told and I quote "no fibre router and due to insufficient capacity your order has been cancelled." You guys for real... Dont sell what you can not provide. #Cowboys

  • dazsmith1977
    Darren Smith (@dazsmith1977) reported

    @VodafoneUK hi, i have an issue with a closed account, telephone line to you is a waste of time, could you let me know quickest way to sort please