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Vodafone outages and service status in Preston, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Preston, England

The most recent Vodafone outage reports came from the following cities: Henlow, and St Albans.

CityProblem TypeReport Time
Henlow Internet 9 days ago
St Albans Internet 1 month ago
Luton Wi-fi 2 months ago
Hemel Hempstead Internet 2 months ago
Stevenage Total Blackout 3 months ago
Luton Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • GarethTranter2
    Gareth Tranter (@GarethTranter2) reported from Biggleswade, England

    @VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.

  • AbhinavSejpal
    Abhinav Sejpal (@AbhinavSejpal) reported from Hatfield, England

    Hey @VodafoneUK is there any issue with broadband service today? It seems not acting up to the mark.

  • OnlyMyron
    Myron Bartlett (@OnlyMyron) reported from Stevenage District, England

    @VodafoneUK I was just about to have a grumble, but my service has returned.

  • Clarko2000
    Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Senar1
    Sen Monro (@Senar1) reported from Stevenage District, England

    @VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍

  • Shires_Rich
    Rich (@Shires_Rich) reported from Biggleswade, England

    @VodafoneUK actually telling us that we should only use the 5GHz WiFi for devices 'close to the router' to solve the insane problems we've had lately. If it wasn't so frustrating the joke would be hilarious. But it is and so it's not. But we must wait 24hrs to prove this insanity

  • jameshacon
    James Hacon (@jameshacon) reported from Toddington, England

    @Y2StuBFC @VodafoneUK Having same problem all afternoon on @ThreeUK

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.

  • RyanMorrisonJer
    Ryan Morrison (@RyanMorrisonJer) reported from Hemel Hempstead, England

    @DEANHDAVID @VodafoneUK The other option is Virgin but everyone I know who has been with them has had a bad experience. Been very impressed with Vodafone so far

  • AlexAb19
    Alex Abbott (@AlexAb19) reported from Welwyn Garden City, England

    Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.

  • pierced_rose
    Emmie (@pierced_rose) reported from Ware, England

    @VodafoneUK Can you sort out your app and online accounts? Both myself and my Husband upgraded a couple of weeks ago and now we can't see our data usage. Keep getting fobbed off by customer support. They don't appear to understand the issue...

  • Jagercraig
    Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK The person I’m talking to on your chat can’t understand my problem

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @VodafoneUK I am not happy with your service at all, I’m being charged £96 for a trade in phone that I traded in and you can’t find. I handed it into the the store. Been on chat for an hour and half and issue still not resolved.

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @VodafoneUK I have to go to work, I don’t have time to do this. I gave all the information yesterday on the crap chat system. I will send you my account details .

  • dapperdan75
    Danny Smith (@dapperdan75) reported from St Albans, England

    1/ Fed up with poor service from @VodafoneUK broadband so decided to switch to @Onestream_UK as they’re cheaper & I read good things. Switch date is tomorrow & I realised earlier my router hadn’t arrived. Tried to phone, to be told by their phone system they don’t answer calls

  • LisaYidetteWHL
    Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @Davyboymills I've done all this 🫤 Gonna have to go u to the shop on my break tomorrow @VodafoneUK help!

  • MikeMadhanMohmd
    Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England

    @VodafoneUK I have spoken to Vodafone first and they have asked me to contact YouTube, later Vodafone also gave the same response. "the issue is under investigation".

  • bobster76
    Robert Beahan (@bobster76) reported from Hertfordshire, England

    Shocking customer service from @VodafoneUK 👎🏻👎🏻👎🏻

  • sdunlop
    Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England

    @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

  • sjharper_uk
    Sam Harper (@sjharper_uk) reported from Berkhamsted, England

    @VodafoneUK hi, I’ve been without data for 48hrs now despite full signal and doing all resets advised. I dm’d 24 hours ago. Nothing. Please sort it out.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CalumCa70143010
    Calum Campbell (@CalumCa70143010) reported

    @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • TweetsByTamzin
    Tamzin (@TweetsByTamzin) reported

    So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

  • jamieguy1975
    Colin Miller (@jamieguy1975) reported

    @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported

    @VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK avoid this company shambles no customer support lies and no internet

  • Pearoni
    Pearoni (@Pearoni) reported

    Got to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst

  • KLearn
    Karen Loughridge (@KLearn) reported

    @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

  • BritainAnon
    BritainAnon (@BritainAnon) reported

    @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

  • HasanOzgan
    Hasan Ozgan (@HasanOzgan) reported

    @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone