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Vodafone outages and service status in Preston, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Vodafone

Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Preston, England

The most recent Vodafone outage reports came from the following cities: Henlow, and St Albans.

CityProblem TypeReport Time
Henlow Internet 10 days ago
St Albans Internet 1 month ago
Luton Wi-fi 2 months ago
Hemel Hempstead Internet 3 months ago
Stevenage Total Blackout 3 months ago
Luton Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Jakeswift1
    Jake Swift (@Jakeswift1) reported from Silsoe, England

    @VodafoneUK I have rang you on 4 separate ocassions now as you owe me a refund of £486. Every time someone assured me I will get a refund within 3 working days, this was a month ago and still no refund! I’ve logged a formal complaint with OFCOM and the FCA! EE here I come

  • OnlyMyron
    Myron Bartlett (@OnlyMyron) reported from Stevenage District, England

    @VodafoneUK I was just about to have a grumble, but my service has returned.

  • MikeMadhanMohmd
    Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England

    @YouTube premium membership provides with an exclusive @VodafoneUK contract (which is more ££ then other contracts) is not working for more than a WEEK. After pingpong with repective customer services, they still don't know what the issue and only response is UNDER INVESTIGATION.

  • RyanMorrisonJer
    Ryan Morrison (@RyanMorrisonJer) reported from Hemel Hempstead, England

    @DEANHDAVID @VodafoneUK The other option is Virgin but everyone I know who has been with them has had a bad experience. Been very impressed with Vodafone so far

  • Jagercraig
    Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.

  • MikeMadhanMohmd
    Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England

    @VodafoneUK I have spoken to Vodafone first and they have asked me to contact YouTube, later Vodafone also gave the same response. "the issue is under investigation".

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @VodafoneUK I am not happy with your service at all, I’m being charged £96 for a trade in phone that I traded in and you can’t find. I handed it into the the store. Been on chat for an hour and half and issue still not resolved.

  • whiskersmouse
    𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported from Welwyn Garden City, England

    Hey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.

  • pasty_muncher
    Steven Bryant🥟 (@pasty_muncher) reported from Arlesey, England

    @VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?

  • lisabateswallis
    Lisa Bates Marketing (@lisabateswallis) reported from St Albans, England

    @VodafoneUK Day 5 of trying to sort out a simple problem. At least 5 hours on hold. FINALLY get through to your technical team then the call goes dead ...nobody has called back! Appreciate less staff on but please can you assist so I can work and earn some money! @VodafoneGroup

  • GarethTranter2
    Gareth Tranter (@GarethTranter2) reported from Biggleswade, England

    @VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.

  • loz_dann
    🎁🎁🎁🎁🎁 (@loz_dann) reported from Hemel Hempstead, England

    @VodafoneUK sort out your network as it is rubbish today constantly dropping #poornetwork

  • sjharper_uk
    Sam Harper (@sjharper_uk) reported from Berkhamsted, England

    @VodafoneUK hi, I’ve been without data for 48hrs now despite full signal and doing all resets advised. I dm’d 24 hours ago. Nothing. Please sort it out.

  • NikkiLewis
    𝙽𝚒𝚔𝚔𝚒 ♪ (@NikkiLewis) reported from Welwyn Garden City, England

    @VodafoneUK I think your broadband department are trying to call me about a request for a social tariff. I’ve missed two calls, but I have a disability using the phone - what can we do to solve this? I’d appreciate your help please. Thanks 🙏🏼

  • Clarko2000
    Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Senar1
    Sen Monro (@Senar1) reported from Stevenage District, England

    @VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍

  • AlexAb19
    Alex Abbott (@AlexAb19) reported from Welwyn Garden City, England

    Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.

  • AbhinavSejpal
    Abhinav Sejpal (@AbhinavSejpal) reported from Hatfield, England

    Hey @VodafoneUK is there any issue with broadband service today? It seems not acting up to the mark.

  • MikeKilby
    Mike 🧨 (@MikeKilby) reported from Luton, England

    @theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetsByTamzin
    Tamzin (@TweetsByTamzin) reported

    So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

  • thespiralquirk
    Gill R (@thespiralquirk) reported

    Dearie me @VodafoneUK: here's at least one customer checking when her contract's up as I try very hard to not buy good or services from businesses that demean women at the expense of men. Not to mention ones who believed every wrong thing Stonewall told them and have, apparently, completely missed the SC judgment in FWS. Catherine Wright is a she/her btw 🙄

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

  • ballistic1980
    Chris Evans (@ballistic1980) reported

    @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

  • inSacredZen
    TheSacredEast (@inSacredZen) reported

    @VodafoneUK Our broadband service ends next week. We are vacating the property and We need a return label or QR code emailed today so we can return the router. Please note on the account that we have requested this before leaving the property. Thank you! Can you come back to me asap on this.

  • CarlaMRS2386
    Carla laughs a lot (@CarlaMRS2386) reported

    Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

  • btc8500
    Jason (@btc8500) reported

    @VodafoneUK Still struggling to make a decent phone call. And yet you take over £160 a month off me and I get ****** service Thanks

  • HeatheandPat
    Heather and Patrick (@HeatheandPat) reported

    @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

  • MikeSparkes2
    Mike 'The Caretaker' (@MikeSparkes2) reported

    @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

  • sarmackie965
    sarah 💙 (@sarmackie965) reported

    Would not recommend anyone move to @VodafoneUK 4g coverage in Norwich is so poor . Has been for years never changes