Vodafone

Vodafone Outage Report in Preston, Hertfordshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Preston, Hertfordshire, England 12/10/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Hertfordshire, England

The most recent Vodafone outage reports came from the following cities: Luton, Welwyn Garden City, Hitchin, Royston and Shefford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomLuton Internet
United KingdomLuton Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomWelwyn Garden City Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • sdunlop Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England

    @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

  • smith_cameron19 Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported from St Albans, England

    Anyone else on @VodafoneUK and seem to have slow 4G connection today?

  • Jagercraig Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing

  • AlexAb19 Alex Abbott (@AlexAb19) reported from Welwyn Garden City, England

    Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.

  • BennyUrban BennyUrban™ (@BennyUrban) reported from Luton, England

    @Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

  • loz_dann 🎁🎁🎁🎁🎁 (@loz_dann) reported from Hemel Hempstead, England

    @VodafoneUK sort out your network as it is rubbish today constantly dropping #poornetwork

  • Jagercraig Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK your account transfer team are awful! I’m fed up with being told different things by different people!

  • Ymanuel_R YmanuelR (@Ymanuel_R) reported from Luton, England

    @VodafoneUK since basically using your support webchat and call 3 times doesn't help can I get a feedback on my issues with my broadband? 130ms of latency and drops in connection via ethernet cable... Your team was supposed to contact me after reporting the issue no call 🤬

  • TimSims13 Tim Sims (@TimSims13) reported from Hitchin, England

    @VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Jagercraig Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK The person I’m talking to on your chat can’t understand my problem

  • LauraVCook1980 Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.

  • corder_matt Matt (@corder_matt) reported from Ampthill, England

    @VodafoneUK absolutely shocking customer service tonight... 45 mins in a queue to then be told sorry can't actually help as we are doing a system upgrade call this number,sorry no one is available right now. broadband service that needs 50p adding to a meter every 5 mins to work

  • dapperdan75 Danny Smith (@dapperdan75) reported from St Albans, England

    1/ Fed up with poor service from @VodafoneUK broadband so decided to switch to @Onestream_UK as they’re cheaper & I read good things. Switch date is tomorrow & I realised earlier my router hadn’t arrived. Tried to phone, to be told by their phone system they don’t answer calls

  • EnriqueGuadiz Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

  • thfcmojo Spursmojo (@thfcmojo) reported from Hoddesdon, England

    Disappointed in @VodafoneGroup @VodafoneUK for making the choice to increase my plan.guy I spoke to had obviously had lots of calls complaining poor bloke, suffice to say I wont be continuing after this contract is over. Sure others will do the same. #timeandplace

  • GarethTranter2 Gareth Tranter (@GarethTranter2) reported from Biggleswade, England

    @VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?

  • pasty_muncher Steven Bryant🥟 (@pasty_muncher) reported from Arlesey, England

    @VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?

  • Jagercraig Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK how can I stop receiving emails off you? Sincerely, a pissed of current customer.

  • JimboGosling James Gosling (@JimboGosling) reported from Luton, England

    @VodafoneUK I understand you’re busy. But I’ve now been waiting for nearly 2hours for someone to respond.I’ve no internet Connection all morning.Vodafone is shockingly bad.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JFG_78 James F-G 🇬🇧🏏🏎🍺🚴🏻‍♂️🎺🏉🏁 (@JFG_78) reported

    @VodafoneUK @hannahburgesspr Since when was a customer service issue a 'journey'??? I've been on three 'journeys' in the past with #vodafone, and all three ended up in #destinationdisappointed. My advice Hannah - walk away from Vodafone asap, and take your 'journey' with someone else instead... #bonnechance

  • Pa2539Laura Laura Ashton (@Pa2539Laura) reported

    @VodafoneUK My hubby @Phil45153350 whos worked so hard covering other people whilst they Have been off ill. He deserves a massive treat #VodafoneTreats

  • shannonpaxton__ shannon🌻 (@shannonpaxton__) reported

    @VodafoneUK and now I’m expected to wait the best part of a week for someone to get back to me to resolve my issue?!?!!! Imagine paying for a service that actually helps you🙃🙃🙃 an absolute JOKE

  • HattiFarr Hatti Farr (@HattiFarr) reported

    Hi @VodafoneUK- we haven't had broadband for over 24 hours now and looking through your tweets we're not the only ones in LU7 having issues- can you please help us because unfortunately I do need to do some work

  • HelgatheFurious Helga the Furious (@HelgatheFurious) reported

    @VodafoneUK anyone from VF want to get back re outage? Costing precious time, money and data.....

  • IamAdamLFC I AM ADAM LFC! (@IamAdamLFC) reported

    @VodafoneUK Hello, on Monday I called one of your customer services team & I was promised a call back this morning between 9am till 12pm. As you can see it is now 6.03pm and no one has the curtesy to call me. I've been with Vodafone for 30 years & must say I'm truly disappointed.

  • BrendanMadden4 Brendan Madden (@BrendanMadden4) reported

    @VodafoneUK I wouldn't wish Vodaphone on my worst enemy. I'm "with" Vodaphone, I'm paying for Vodaphone but I am still not connected. Customer service is diabolical with people promising everything and delivering zero.

  • hannahburgesspr Hannah Burgess (@hannahburgesspr) reported

    Ordered a sim card on 19th February with @VodafoneUK. Sim-only, very basic. Two cancelled accounts later, four failed deliveries, and one annoyed business customer later. Where can I send my invoice for two business days' worth of work, which has mainly been spent on the phone?

  • DorsetDogPaul Paul Hampton (@DorsetDogPaul) reported

    @VodafoneUK It's the level of service I have come to expect. I will point out there now appears fraudulent action on my account but that is expected when Vodafone don't take GDPR or customer service seriously. I was guaranteed a call back today at 16.30... Still nothing

  • bods1981 danny bonwick (@bods1981) reported

    @nikilianne @VodafoneUK That's interesting as I was told last week the maximum amount they can give is £20. Which I was given as a good will gesture after it taking a year to sort out a problem with at least 30 phone calls plus hours on the phone explaining everything each time.