Vodafone outages and service status in Preston, England
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- Vodafone generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
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Problems in the last 24 hours in Preston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Craig (@Jagercraig) reported from Shefford, England@VodafoneUK The person I’m talking to on your chat can’t understand my problem
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Cameron Smith 🏳️🌈 (@smith_cameron19) reported from St Albans, EnglandAnyone else on @VodafoneUK and seem to have slow 4G connection today?
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Robert Beahan (@bobster76) reported from Hertfordshire, England@raining_bows @VodafoneUK Same here! Such a bad service.
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Steven Bryant🥟 (@pasty_muncher) reported from Arlesey, England@VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?
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𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported from Welwyn Garden City, EnglandHey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England@virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently
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Tim Sims (@TimSims13) reported from Hitchin, England@VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!
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Matt (@corder_matt) reported from Ampthill, England@VodafoneUK absolutely shocking customer service tonight... 45 mins in a queue to then be told sorry can't actually help as we are doing a system upgrade call this number,sorry no one is available right now. broadband service that needs 50p adding to a meter every 5 mins to work
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Mike 🧨 (@MikeKilby) reported from Luton, England@theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error
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Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England@VodafoneUK I have to go to work, I don’t have time to do this. I gave all the information yesterday on the crap chat system. I will send you my account details .
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Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England@nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them
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Myron Bartlett (@OnlyMyron) reported from Stevenage District, England@VodafoneUK I was just about to have a grumble, but my service has returned.
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.
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Stephanie Wheatley (@Steph_Wheatley) reported from St Albans, England@VodafoneUK Still not sorted Stephen. @VodafoneUK at this rate are going to loose a customer who has been with them for nearly 20 years. I don’t understand the problem #vodafone #lackofcustomerservices
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Laura Cook (@LauraVCook1980) reported from Hatfield, England@BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.
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Craig (@Jagercraig) reported from Shefford, England@VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing
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Alan Bellingham (@bellinghman) reported from Letchworth Garden City, EnglandJesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Thanks Sadie. Didn’t mention that my landline isn’t working either, hasn’t done since it was installed!! I don’t use it, so it hasn’t been a problem, but it’s another thing that isn’t working. 😵💫 I’ll DM.
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Alex Abbott (@AlexAb19) reported from Welwyn Garden City, EnglandAny chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.
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Susan Heaton Wright (@superstarcomms) reported from Welwyn Garden City, England@VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Graham : A Star Wars Story 💙 (@whoisgraham) reported@VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍
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Lucy Slater (@lucindaslater83) reported@VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Quentin Stephens (@Quentin_Stephen) reported@VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.
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Ron Harrison (@RonHarriso22498) reported@VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !
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SendCake Films (@SendCakeFilms) reported@ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦
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Chris Ross-Lewin (@crosslewin) reported@SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution
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Rodney Marlow (@misterex65) reported@NileGardiner @VodafoneUK They are giving them to charity you thick ****
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✮ (@Jaammyyyyyyyy) reported@VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet
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Dafydd Gam 🏴 🇬🇧 (@Tenth_Crusader) reportedCancel @VodafoneUK now!!!