Vodafone outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent Vodafone outage reports came from the following cities: St Albans, Luton, Hemel Hempstead, and Stevenage.

City	Problem Type	Report Time
St Albans	Internet	15 days ago
Luton	Wi-fi	1 month ago
Hemel Hempstead	Internet	2 months ago
Stevenage	Total Blackout	2 months ago
Luton	Internet	2 months ago
Maulden	Phone	2 months ago

Community Discussion

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Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Jake Swift (@Jakeswift1) reported 2 minutes ago from Silsoe, England

  @VodafoneUK I have rang you on 4 separate ocassions now as you owe me a refund of £486. Every time someone assured me I will get a refund within 3 working days, this was a month ago and still no refund! I’ve logged a formal complaint with OFCOM and the FCA! EE here I come

• 
  BennyUrban™ (@BennyUrban) reported 10 minutes ago from Luton, England

  @Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

• 
  Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported 21 minutes ago from Hemel Hempstead, England

  @Davyboymills I've done all this 🫤 Gonna have to go u to the shop on my break tomorrow @VodafoneUK help!

• 
  Craig (@Jagercraig) reported 22 minutes ago from Shefford, England

  @VodafoneUK your account transfer team are awful! I’m fed up with being told different things by different people!

• 
  Alex Abbott (@AlexAb19) reported 28 minutes ago from Welwyn Garden City, England

  Any chance you can fix the outage problem @VodafoneUK ? The Internet has now been down for 15 hours.

• 
  𝙽𝚒𝚔𝚔𝚒 ♪ (@NikkiLewis) reported 28 minutes ago from Welwyn Garden City, England

  @VodafoneUK I think your broadband department are trying to call me about a request for a social tariff. I’ve missed two calls, but I have a disability using the phone - what can we do to solve this? I’d appreciate your help please. Thanks 🙏🏼

• 
  Laura Cook (@LauraVCook1980) reported 29 minutes ago from Hatfield, England

  @BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.

• 
  Gareth Tranter (@GarethTranter2) reported 30 minutes ago from Biggleswade, England

  @VodafoneUK Thanks Sadie. Didn’t mention that my landline isn’t working either, hasn’t done since it was installed!! I don’t use it, so it hasn’t been a problem, but it’s another thing that isn’t working. 😵‍💫 I’ll DM.

• 
  AJ 💋 (@AmieJo_Buckland) reported 30 minutes ago from Biggleswade, England

  @VodafoneUK I’ve been with a lot of networks over the last 10 years but Vodafone smashes them all out of the water! Brilliant customer service, always offering me the best of everything and never asking for anymore money!

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 30 minutes ago from Hemel Hempstead, England

  @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

• 
  Susan Heaton Wright (@superstarcomms) reported 32 minutes ago from Welwyn Garden City, England

  @VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!

• 
  𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported 32 minutes ago from Welwyn Garden City, England

  Hey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.

• 
  🎁🎁🎁🎁🎁 (@loz_dann) reported 33 minutes ago from Hemel Hempstead, England

  @VodafoneUK sort out your network as it is rubbish today constantly dropping #poornetwork

• 
  Craig (@Jagercraig) reported 41 minutes ago from Shefford, England

  @VodafoneUK The person I’m talking to on your chat can’t understand my problem

• 
  Rich (@Shires_Rich) reported 43 minutes ago from Biggleswade, England

  @VodafoneUK actually telling us that we should only use the 5GHz WiFi for devices 'close to the router' to solve the insane problems we've had lately. If it wasn't so frustrating the joke would be hilarious. But it is and so it's not. But we must wait 24hrs to prove this insanity

• 
  Mike 🧨 (@MikeKilby) reported 44 minutes ago from Luton, England

  @theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error

• 
  Angela 💫 (@PrimaryxTeacher) reported 51 minutes ago from Dunstable, England

  @VodafoneUK I am not happy with your service at all, I’m being charged £96 for a trade in phone that I traded in and you can’t find. I handed it into the the store. Been on chat for an hour and half and issue still not resolved.

• 
  Stuart Dunlop 💙 (@sdunlop) reported 51 minutes ago from Hitchin, England

  @nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them

• 
  Spursmojo (@thfcmojo) reported 55 minutes ago from Hoddesdon, England

  Disappointed in @VodafoneGroup @VodafoneUK for making the choice to increase my plan.guy I spoke to had obviously had lots of calls complaining poor bloke, suffice to say I wont be continuing after this contract is over. Sure others will do the same. #timeandplace

• 
  Alan Bellingham (@bellinghman) reported 59 minutes ago from Letchworth Garden City, England

  Jesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Waring (@ianwaring) reported 2 minutes ago

  Mother in laws Vodafone Connect went down all weekend. That's back, but any call to her router connected home phone gets greeted with "This number does not exist". Been 4 days now. Poor service, #VodafoneBroadband #VodafoneUK

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 3 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Jonny Wilson (@jonnypwilson) reported 6 minutes ago

  Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

• 
  Scott (@scottmacg3469) reported 10 minutes ago

  @VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.

• 
  Robert James (@EmergencyDoc209) reported 10 minutes ago

  @VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!

• 
  CanonBall (@FoderCanon) reported 13 minutes ago

  @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

• 
  F2K (@Mafri15) reported 15 minutes ago

  @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

• 
  Pasty (@rhyshunt5) reported 19 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  Cyber Woogy (@CyberWoogy) reported 19 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it

• 
  zara (@zara64935) reported 21 minutes ago

  @VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable