Vodafone outages and service status in Preston, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Preston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent Vodafone outage reports came from the following cities: Luton, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Internet | 2 months ago |
|
Luton
|
Internet | 2 months ago |
|
Stevenage
|
Internet | 2 months ago |
|
Henlow
|
Internet | 3 months ago |
|
St Albans
|
Internet | 4 months ago |
|
Luton
|
Wi-fi | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England@virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently
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Stephanie Wheatley (@Steph_Wheatley) reported from St Albans, England@VodafoneUK Still not sorted Stephen. @VodafoneUK at this rate are going to loose a customer who has been with them for nearly 20 years. I don’t understand the problem #vodafone #lackofcustomerservices
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Sen Monro (@Senar1) reported from Stevenage District, England@VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍
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James Gosling (@JimboGosling) reported from Luton, England@VodafoneUK I understand you’re busy. But I’ve now been waiting for nearly 2hours for someone to respond.I’ve no internet Connection all morning.Vodafone is shockingly bad.
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JR (@JR1986) reported from Welwyn Garden City, England@VodafoneUK Unbelievably bad service from your assistants on chat.
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Robert Beahan (@bobster76) reported from Hertfordshire, England@raining_bows @VodafoneUK Same here! Such a bad service.
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Susan Heaton Wright (@superstarcomms) reported from Welwyn Garden City, England@VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!
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𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported from Welwyn Garden City, EnglandHey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.
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Paul Clarke (@Clarko2000) reported from Welwyn, EnglandIf we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Alan Bellingham (@bellinghman) reported from Letchworth Garden City, EnglandJesus ******* Christ, @vodafoneUk - your customer support has been utterly appalling and I would certainly not recommend your Business Broadband to anybody I know. Not if I wanted then to stay friends anyway. (It was supposed to go live Tuesday. They've decided Friday instead)
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Steven Bryant🥟 (@pasty_muncher) reported from Arlesey, England@VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?
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Craig (@Jagercraig) reported from Shefford, England@VodafoneUK how can I stop receiving emails off you? Sincerely, a pissed of current customer.
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Ryan Morrison (@RyanMorrisonJer) reported from Hemel Hempstead, England@DEANHDAVID @VodafoneUK The other option is Virgin but everyone I know who has been with them has had a bad experience. Been very impressed with Vodafone so far
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AJ 💋 (@AmieJo_Buckland) reported from Biggleswade, England@VodafoneUK I’ve been with a lot of networks over the last 10 years but Vodafone smashes them all out of the water! Brilliant customer service, always offering me the best of everything and never asking for anymore money!
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Gareth Tranter (@GarethTranter2) reported from Biggleswade, England@VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?
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Craig (@Jagercraig) reported from Shefford, England@VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing
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Spursmojo (@thfcmojo) reported from Hoddesdon, EnglandDisappointed in @VodafoneGroup @VodafoneUK for making the choice to increase my plan.guy I spoke to had obviously had lots of calls complaining poor bloke, suffice to say I wont be continuing after this contract is over. Sure others will do the same. #timeandplace
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James Gosling (@JimboGosling) reported from Luton, England@VodafoneUK my internet has been off all morning.Been having problems a lot.Still waiting for a reply to my messages since yesterday!
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Stuart Dunlop 💙 (@sdunlop) reported from Hitchin, England@nick_squad @VodafoneUK Hope you get things sorted. I personally have never had a problem that hasn't been solved quickly with @VodafoneUK call centres or online but appreciate it must be very frustrating. Ironically its their stores I've had the biggest issue with in the past so tend to avoid them
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Mike 🧨 (@MikeKilby) reported from Luton, England@theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Londonsnow (@Londonsnow251) reportedSo now know NEVER to use @VodafoneUK NEVER
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Dan White (@Whitelikedan) reported@MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.
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Simon Barry (@barrysim) reported@WelshRugbyUnion @VodafoneUK Same response as last year **** right off
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Rob Carmichael (@robcarmichael2) reported@VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.
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Ed (@EdTheITGuy) reported@VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!
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Ry (@RyyyyRyyy) reported@VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise
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MrMulder (@MrMulderUK) reportedLocal network issues ongoing for 2 months now @VodafoneUK. We were told it would be fixed by the end of July. Incident Reference INC000005989903
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CommonSensr (@CSensr81544) reportedAlready dumped @VodafoneUK I will not pay premium charges to support this action.
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Matthew Tomkins (@MattTomkins8) reported@djp4cm4n @VodafoneUK Ugh, I just changed in November bcz O2 Internet was ****
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.