Vodafone

Vodafone Outage Report in Preston, Hertfordshire, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Preston, Hertfordshire, England 12/08/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Hertfordshire, England

The most recent Vodafone outage reports came from the following cities: Luton, Welwyn Garden City, Hitchin, Royston and Shefford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomLuton Internet
United KingdomLuton Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomWelwyn Garden City Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • thfcmojo Spursmojo (@thfcmojo) reported from Hoddesdon, England

    Disappointed in @VodafoneGroup @VodafoneUK for making the choice to increase my plan.guy I spoke to had obviously had lots of calls complaining poor bloke, suffice to say I wont be continuing after this contract is over. Sure others will do the same. #timeandplace

  • TimSims13 Tim Sims (@TimSims13) reported from Hitchin, England

    @VodafoneUK shambles. Bought and paid for a phone that then went out of stock. Still waiting for refund one month later. No customer service whatsoever!!

  • smith_cameron19 Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported from St Albans, England

    Anyone else on @VodafoneUK and seem to have slow 4G connection today?

  • BennyUrban BennyUrban™ (@BennyUrban) reported from Luton, England

    @Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

  • Jagercraig Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK how can I stop receiving emails off you? Sincerely, a pissed of current customer.

  • Jagercraig Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK The person I’m talking to on your chat can’t understand my problem

  • Jagercraig Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK how can I get be my broadband contract, when my speeds haven’t been up to scratch for about 8 months, I can’t even put a request in for money back as my app says my speeds are still adjusting. And don’t give me that DM us crap, as you do nothing

  • superstarcomms Susan Heaton Wright (@superstarcomms) reported from Welwyn Garden City, England

    @VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!

  • pasty_muncher Steven Bryant🥟 (@pasty_muncher) reported from Arlesey, England

    @VodafoneUK had terrible service for days now. No 3G let alone 4G. SG15 area. Is it a known issue?

  • LauraVCook1980 Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.

  • lisabateswallis Lisa Bates Marketing (@lisabateswallis) reported from St Albans, England

    @VodafoneUK Day 5 of trying to sort out a simple problem. At least 5 hours on hold. FINALLY get through to your technical team then the call goes dead ...nobody has called back! Appreciate less staff on but please can you assist so I can work and earn some money! @VodafoneGroup

  • JimboGosling James Gosling (@JimboGosling) reported from Luton, England

    @VodafoneUK I understand you’re busy. But I’ve now been waiting for nearly 2hours for someone to respond.I’ve no internet Connection all morning.Vodafone is shockingly bad.

  • RyanMorrisonJer Ryan Morrison (@RyanMorrisonJer) reported from Hemel Hempstead, England

    @DEANHDAVID @VodafoneUK The other option is Virgin but everyone I know who has been with them has had a bad experience. Been very impressed with Vodafone so far

  • Jagercraig Craig (@Jagercraig) reported from Shefford, England

    @VodafoneUK your account transfer team are awful! I’m fed up with being told different things by different people!

  • sjharper_uk Sam Harper (@sjharper_uk) reported from Berkhamsted, England

    @VodafoneUK hi, I’ve been without data for 48hrs now despite full signal and doing all resets advised. I dm’d 24 hours ago. Nothing. Please sort it out.

  • jameshacon James Hacon (@jameshacon) reported from Toddington, England

    @Y2StuBFC @VodafoneUK Having same problem all afternoon on @ThreeUK

  • loz_dann 🎁🎁🎁🎁🎁 (@loz_dann) reported from Hemel Hempstead, England

    @VodafoneUK sort out your network as it is rubbish today constantly dropping #poornetwork

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • JimboGosling James Gosling (@JimboGosling) reported from Luton, England

    @VodafoneUK my internet has been off all morning.Been having problems a lot.Still waiting for a reply to my messages since yesterday!

  • dapperdan75 Danny Smith (@dapperdan75) reported from St Albans, England

    1/ Fed up with poor service from @VodafoneUK broadband so decided to switch to @Onestream_UK as they’re cheaper & I read good things. Switch date is tomorrow & I realised earlier my router hadn’t arrived. Tried to phone, to be told by their phone system they don’t answer calls

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Tatts2007 Vicki T (@Tatts2007) reported

    @VodafoneUK I see people have been reporting issues in Medway area of Kent, but we have no internet at all in Ashford (checked via cable) & 4g really slow too. Have you got issues? Any timescales on resolving them? Thanks

  • jemma_holden jemma holden (@jemma_holden) reported

    @VodafoneUK I haven't had Internet all day. Please can someone help me

  • Cutemagi2 Cutemagi (@Cutemagi2) reported

    @ListenerMGB @VodafoneUK I've had a very similar experience. No broadband this afternoon and then waiting on the phone to really bad music for ages without speaking to anyone.

  • simontomlinson Simon Tomlinson (@simontomlinson) reported

    @BBCNews you may be very interested to know that pretty much the whole of vodafone's kent broadband customers have no internet right now thanks to a massive outage at @VodafoneUK who are refusing to acknowledge they have a problem. Its been down since 12pm

  • QQMOARZ Lawrence (@QQMOARZ) reported

    @VodafoneUK So then why is my broadband down and why is downdetecor reporting thousands of other cases as of 8pm this evening??

  • PeterGriffin2 Peter Griffin (@PeterGriffin2) reported

    @ZohaiebK @Ninja5921 @VodafoneUK Is anyone back online yet? Vodafone have ignored my DM from earlier. Cracking customer service...

  • 1Clairey Claire Oakey (@1Clairey) reported

    @VodafoneUK What's going on the Vodafone broadband?? Been down in ME2 postcode since before 3 this afternoon. No clear guidance or advice ANYWHERE. This is one of the reasons I am leaving 😡

  • acdjumpsuit oli (@acdjumpsuit) reported

    @VodafoneUK The worst service ever. Tobi is useless. Can’t get through to a human and have shockingly bad business broadband. Nobody wants to do anything about it.

  • simontomlinson Simon Tomlinson (@simontomlinson) reported

    @VodafoneUK You clearly have a very wide issue with broadband down in kent. Provide an update to all your customers. We all rely on internet for work and communication. It is not good enough just to keep saying "send us DM" that is NOT customer support.

  • Nugs4Bears The Nuggiest Bear (@Nugs4Bears) reported

    @simontomlinson @BBCNews @VodafoneUK I have Internet in Kent, but it's very laggy and inconsistent. I was playing online games and the region it auto selected was South America. It kept saying I had bad Internet too. So it is affecting me despite having a connection.