1. Home
  2. Companies
  3. Vodafone
  4. Preston
Vodafone

Vodafone outages and service status in Preston, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • highlight18
    Julia Kitteringham (@highlight18) reported from Hemel Hempstead, England

    So @VodafoneUK I’ve done everything you told me to get my phone back working - I’m currently sat in your store in Hemel and they can’t help me either one week with no service and no solution in sight - any advice would be great !

  • lisabateswallis
    Lisa Bates Marketing (@lisabateswallis) reported from St Albans, England

    @VodafoneUK Day 5 of trying to sort out a simple problem. At least 5 hours on hold. FINALLY get through to your technical team then the call goes dead ...nobody has called back! Appreciate less staff on but please can you assist so I can work and earn some money! @VodafoneGroup

  • whiskersmouse
    𝕎𝕙𝕚𝕤𝕜𝕖𝕣𝕤 𝕄𝕠𝕦𝕤𝕖 💙 (@whiskersmouse) reported from Welwyn Garden City, England

    Hey, @VodafoneUK, do you have problems in Welwyn Garden City (AL86HA)? Your local shop and app say not, but coverage has been poor for some weeks, with a strong 4G now an intermittent 3G. Lots of people with same issue being told “no known problems”.

  • GarethTranter2
    Gareth Tranter (@GarethTranter2) reported from Biggleswade, England

    @VodafoneUK Sadly I can’t get into my account now. Locked me out and won’t accept a password reset. Not sure if it’s a service problem but before I lob my phone out of frustration, I’m walking away for a bit. Will try again later.

  • GarethTranter2
    Gareth Tranter (@GarethTranter2) reported from Biggleswade, England

    @VodafoneUK Hi 👋🏼 Seem to be suffering horrific service outdoors anywhere in my home town at the moment. 2-3 bars 4G and Speedtest is actually failing to complete its that poor. Any ideas at all?

  • thfcmojo
    Spursmojo (@thfcmojo) reported from Hoddesdon, England

    Disappointed in @VodafoneGroup @VodafoneUK for making the choice to increase my plan.guy I spoke to had obviously had lots of calls complaining poor bloke, suffice to say I wont be continuing after this contract is over. Sure others will do the same. #timeandplace

  • MikeKilby
    Mike 🧨 (@MikeKilby) reported from Luton, England

    @theianhamilton @VodafoneUK Had the same problem in Spain, I had a text the day after and it said it was sent in error

  • superstarcomms
    Susan Heaton Wright (@superstarcomms) reported from Welwyn Garden City, England

    @VodafoneUK Thank you so much. Mum has even worked out how to fix the SIM card in!

  • pierced_rose
    Emmie (@pierced_rose) reported from Ware, England

    @VodafoneUK Can you sort out your app and online accounts? Both myself and my Husband upgraded a couple of weeks ago and now we can't see our data usage. Keep getting fobbed off by customer support. They don't appear to understand the issue...

  • AbhinavSejpal
    Abhinav Sejpal (@AbhinavSejpal) reported from Hatfield, England

    Hey @VodafoneUK is there any issue with broadband service today? It seems not acting up to the mark.

  • MikeMadhanMohmd
    Michael Madhan Mohammed (@MikeMadhanMohmd) reported from Stevenage District, England

    @VodafoneUK I have spoken to Vodafone first and they have asked me to contact YouTube, later Vodafone also gave the same response. "the issue is under investigation".

  • Senar1
    Sen Monro (@Senar1) reported from Stevenage District, England

    @VodafoneUK It's sorted. We're back. Got to admit you guys did great. If things go wrong, you get some nasty comments. However, your customer services gave me 50G of extra data so I could tether the laptop. Not ideal but hey ho. I can continue writing my blockbuster script. Good job 😁👍

  • BennyUrban
    BennyUrban™ (@BennyUrban) reported from Luton, England

    @Cerulean_Man @TalkTalk @VodafoneUK Looks like a neat solution

  • EnriqueGuadiz
    Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

  • LauraVCook1980
    Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @BlossomingGifts - how do I reorder the Mothers’s Day flowers that never arrived? Followed instructions in your email but no Happiness Guarantee button. @VodafoneUK - please make sure your offers can be delivered before promising.

  • jenstirrup
    Jennifer Stirrup #MBA Next up: #AI #Healthcare (@jenstirrup) reported from Hemel Hempstead, England

    @VodafoneUK The phones screen is unusable so I can’t do that from the phone. I’ve waited an hour in your store and handed the phone in for repair. I hope you’ll send it back to @SamsungUK and reconsider when you sell it in future. It’s four months old and I didn’t damage the phone. #ZFlip

  • corder_matt
    Matt (@corder_matt) reported from Ampthill, England

    @VodafoneUK absolutely shocking customer service tonight... 45 mins in a queue to then be told sorry can't actually help as we are doing a system upgrade call this number,sorry no one is available right now. broadband service that needs 50p adding to a meter every 5 mins to work

  • sjharper_uk
    Sam Harper (@sjharper_uk) reported from Berkhamsted, England

    @VodafoneUK hi, I’ve been without data for 48hrs now despite full signal and doing all resets advised. I dm’d 24 hours ago. Nothing. Please sort it out.

  • smith_cameron19
    Cameron Smith 🏳️‍🌈 (@smith_cameron19) reported from St Albans, England

    Anyone else on @VodafoneUK and seem to have slow 4G connection today?

  • PrimaryxTeacher
    Angela 💫 (@PrimaryxTeacher) reported from Dunstable, England

    @VodafoneUK I am not happy with your service at all, I’m being charged £96 for a trade in phone that I traded in and you can’t find. I handed it into the the store. Been on chat for an hour and half and issue still not resolved.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • billoldfield
    Bill Oldfield (@billoldfield) reported

    Message for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.

  • Orsassur2
    Or Sassur (@Orsassur2) reported

    @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • VictorMeldrew17
    geoff (@VictorMeldrew17) reported

    @Lindstar24 @VodafoneUK are an abysmal, thieving mobile & internet provider who charge exorbitant rates for a very poor service. ANYONE who has an account with them should seek professional help immediately.

  • karenmurphy2205
    Youngatheart❤️🇬🇧 (@karenmurphy2205) reported

    @onoroffthedrugs @VodafoneUK shame on you - you are supporting the problem we are experiencing in the UK with an illegal invasion

  • mikewooduk
    Mike Wood (@mikewooduk) reported

    @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

  • valkanelanights
    Diesel (@valkanelanights) reported

    @Iromg @VodafoneUK Stupid old ****

  • RogueOne18
    Rogue One (@RogueOne18) reported

    @EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.

  • taxilez
    taxilez (@taxilez) reported

    @VodafoneUK your apps been down two days how do expect me to pay the bill??

  • James79792160
    restore britain, send them home (@James79792160) reported

    @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants